My husband couldn’t stop exploring! He loved his first guitar center!
Jason is a super mega nice costumer service He was finding an item for me until he found it. Thanks Jason
O lugar é amplo, porém ficamos 30 minutos esperando eles conseguirem o preço de um produto que não estava com o código de barra cadastrado.
Went for a music book, was asked twice to double check the isles because they are not organized. Well, organize it or at least check the inventory which was what i asked for also twice. I am a long time pro audio client and it seems like if its not a big sale, nobody cares anymore. Amazon next day got me cover. Thanks
Buen servicio, gran variedad de instrumentos
Poot Service!! And that’s a lot!!! Horrible experience with my two kids! We claim the for lessons we did pay and they suspended for some management reason. They said they will add those lessons And obviously never happens. The costumer services it’s bad. I pick one stars because I need to pick something but that’s already too much.
Tried calling early this am, around lunch, and this evening multiple times with no answer. Was interested in a $1800 mixer however if they can’t answer the phone why bother even trying to go check it out
Rude employees. Unorganized store.
4. Capital Insomnia Records
Address: 12828 Enclave Dr, Orlando, FL 32837 , Meadow Woods , Florida , United States
Excellent school and teachers (Love Jessica for voice and Alex for piano) that support the students every step, whether it is for a serious performer looking to major in music or a more relaxed performer. They have opportunities to showcase your talent and also take part in Federation and Royal Conservatory exams and Steinway Competition. They have instrument rentals and accessories and sheet music there or can be ordered. Very helpful and caring people :0)
Great place for your kid to learn music. The owners are fantastic. Best in the area!
Very convenient place near Publix and MacDonald. Quick shopping… while your child is taking quality music lesson.
I wish i could give -0 stars….Precious was very rude..& Unprofessional. I was rescheduled 3 times.. Then when I finally get there Precious is unaware of the appointment she made. Then reschedules me again.. Horrible experience we will be going to Guitar Center… & Here it is now a few days later and they cancelled on me again. This place sucks dont waste your time..
They open at 10am incase anyone wants to know, guess they forgot to add that on goggle.
Music and Arts Kissimmee location was hands down the best customer service I have received from a music store. The manager Adina went above and beyond to help my son upgrade his instrument. She was thorough with information, prompt with follow up communication and wonderful to talk to. If you are looking for a local music store please go see them!
Great customer service! Highly recommended for your music needs!
From Adinas excellent customer service to the professional instructors, Music and Arts at the loop is 5 stars hands down. Not to mention the wide variety of instruments, services and tools they offer. I love this store and location!!
In store service is perfect but online customer service takes forever. Order status not always exact they will say “preparing order” while the item has shipped. But at the end you will get your item
Es una tienda pequeña con poca variedad.
First time their. Looking for kids guitar lesson book. The staff was very helpful and took the time to assist us. Found what we were looking for.
They need more than one employee out front to help customers. Was in line for 30 minutes waiting….
Also, after we were dealt with we were promised that our order would be received within a week but as of now it has not shipped and it has been almost 2 weeks. I am getting fed up.
DON’T SHOP WITH THIS COMPANY
In my experience, this company does not excel in customer service. They appear to lack the necessary skills to engage effectively with customers and often fail to pay attention to their needs. My daughter had a particularly frustrating encounter where she felt her time was wasted, and it seemed as though they never bothered to verify that they had the correct information for us. Given these issues, I cannot recommend them.
Visited this business with my daughter. She wanted to purchase a guitar. We did like the selection and the layout of the show room. However, it seemed no one could be bothered to give us a second of their time.. When we decided on what we wanted we literally had to get an associate to answer some questions. It was like pulling teeth. We did end up buying two guitars. ( Cuz hell I used to like it too). I asked if there was a veteran discount. To which no one at the front of house knew or not. No attempt for add ons or accessories. All I’m saying is if you want a cold experience this is the place for you. Not really digging their vibe .
9. Music & Arts
Address: 4676 Millenia Plaza Way, Orlando, FL 32839 , Meadow Woods , Florida , United States
We spent about an hour in the store learning about different clarinets and which would be best for our needs. Very knowledgeable staff that works together to give an excellent customer experience. We left happy and with a new clarinet in hand! Thank you!
Wonderful customer service and great prices on instruments! This place also offer lessons on a variety of instruments.
Extremely awesome customer service very knowledgeable I find it to be the best that I come in contact in Orlando so far.
The staff was very helpful in answering my questions even though they didn’t have a Cello my son’s size in stock it was a very informative visit
Tienen confianza en el cliente y lo dejan que busquen lo que desean,buena atencion y tienen variedad.Deben buscar un lugar mas amplio.
Very small selection of guitars and amps
Horrible company. No customer service. They will take your money and ignore your calls
I’m giving 01 star because I can’t give 0 stars. I ordered a Yamaha digital piano online on June 3rd. It was supposed to be delivered in 07 business days. After more than 02 weeks after the order, I hadn’t received the piano and not even any message from the store giving me any position or estimated date for the delivery. It wasn’t even possible to track my order. I started sending emails to costumer support, to no avail, I always received a standard message informing that the piano was already in backorder. Almost one month later and many messages after, I received an email of an employee saying they would check with their Supervisor, which, would check with the Order Dept. about the order status. After two days of waiting I had not received any updates of the situation, and they stoped answering my messages. On the 1st of July, almost one month later after the purchase, I called customer support. The assistant gave me the same standard message: “The piano is still in backorder, with no estimated delivery date”. This made me extremely upset, and I decided to cancel my order. I felt extremely disrespected by this company, mainly due to them not informing at the time of purchase that it would take so long, and by the complete lack of support and information. I would definitively not recommend this store to anyone.
Stuck in a contract and they couldn’t find my 811 dollars worth of credit in the store please please please if you’re buying an instrument do more research if it’s strings I recommend muni strings, if it’s band I recommend music shack, if it’s anything else I recommend guitar center
Fui muito bem atendido e os caras são bons de negócio. Comprei minha Fender Strato e consegui uma ótima negociação.
I buy there and play sometimes great guys
Great prices and equipment
Last minute item needed. Just in time
The person who helped us out was very knowledgeable but his continual talk about church and religion put a damper on the conversations. I’m not sure we got a great deal either but we didn’t want to wait for shipping so I guess it worked out.
Plenty of guitar, keyboards and DJ equipment but not much beyond that from what I could see.
Pois havia muita equipamentos p Rock e nao havia p Dee Jay mas meamo a sim comprei um otimo fone de ouvido era o que tinha p Dj mas uma bonita loja
Not big discounts with poor return policy
I will never set foot in there again.
This place is TERRIBLE. The worst service and ingenuine sales staff you can ever meet. They don’t treat you like a human. Seriously put them out of business. There is a reason why it is always empty.
Do yourself a favor and go somewhere where they will actually care about you.
13. Sam Ash Music Stores
Address: 4644 E Colonial Dr, Orlando, FL 32803 , Meadow Woods , Florida , United States
They person that helped us (sorry can’t remember the name) was extremely helpful and knowledgeable.
Steve in the drums department provides great product knowledge and is great to work with!
Had the items I needed – held them until I could get there to pick them up.
This store used to crowded when we brought our older son here. But that has been several ago. I’m glad it’s still open, also we got a nice guitar for our other son. We know he will love it and we got a good product for the price.
The new supervisor/manager in the band department, Daniel, is impatient and should not be in a leadership role in any capacity. The sales associate Connor is extremely rude and has minimal knowledge about the department he works in. And for whatever reason, Sam Ash disabled the google feature that allowed you to check the inventory of each indiviual store. So now the only way to confirm if they have something beforehand, is by calling and talking to their rude employees who can’t seem to be bothered even though they barely ever have any customers. There was one employee, Courtney, who was always helpful and had great customer service skills. Sadly, I don’t think she works there anymore…she probably found better employment elsewhere.
Prompt not pushy sales people. Very knowledgeable. Lots of guitars! Instruments and some gear available to try out before you buy. Good atmosphere to walk into.
Where do I start. First of all they never have inventory. They always seem to be short on everything. The staff there are some of the least helpful people there. The only two good employees are the techs. The techs at samash are the only truly helpful individuals there I have nothing bad to say about them. But all the other employees need to get fired.
You can find what are you looking for but the attention is really bad
Called to make sure the tech was available for a Jazz instrument, was told the tech was no longer working there, and because it was not in perfect condition they could not accept it, or even pieces of the instrument that were in good condition. Also had a pristine microphone, and said “the frequencies” are not right, but never even plugged it in? Got nothing and just wasted my day. If you have stuff to sell, look elsewhere, blind leading the blind here.
14. Music Remembrance
Address: 11931 Ottawa Ave, Orlando, FL 32837 , Meadow Woods , Florida , United States
We had an outstanding experience with the jazz trio hired for our Grand Opening event in February. Quick and professional service, providing exactly what we needed! We look forward to working with you again!
What a pleasant experience! From the beginning of the inquiry process till the successful musical night presentation we had.. we can only say…. Amazing !! Thank you for everything! Our singer Mark was beyond amazing… What a great night! Tks again
Great prices,friendly staff and wide selection of everything.
Wide variety of products. Fair prices on most of the pipes
Some items are a little over priced but they have to make their money honey some how. The staff are awesome, very friendly
They only receive a three because of their huge selection of all types of products. However over the phone they refuse to give information about there products or prices. That paired with there high prices. Amazon or other smoke shops are the better choice
Overpriced and terrible service
What a joke of a store. I can’t comment on non e cig product prices, but the e cig prices are incredibly over inflated and a joke. I bought a mod from there for 100 something bucks, that was 40 online, lol. Everything is insanely overpriced, even compared to real E-CIG shops in the area. When I mean real E-CIG shops, I mean ones who only sell E-CIG products as LITERALLY every place that sells anything else is almost always a rip off.
If you’re reading this, and still thinking about buying an E-CIG here, you should probably get your head checked out.
edit: I am 99 percent positive that Willhart Monschauer works there and you should not listen to his review.
