Picked up the UDG wheeled laptop backpack version 3 black edition and I couldn’t be happier. The fact that you can wear it like a backpack or wheel it like a carry on, is a huge plus. Also got myself the UDG ultimate waist bag which helps out when you don’t want to carry so many things in your pockets. Big thanks to WetheDjs for the great customer service.
3. All Brands Music
Address: 100 S Biscayne Blvd, Miami, FL 33131 , Miami , Florida , United States
All Brands Music is a very reliable and trustworthy store. I say this from my previous experience over the years. We recently bought a complete sound system from them and they came through in a pinch with great deals and fast service. Ryan helped us a lot and even drove a delivery truck to us on a Sunday and assisted us with the setup. These are definitely the people to go with!
This company is fraudulent. They invoice at the time you place your order and not the time the order ships. They do not give you any assurance that they are going to actually ship what you order off their site. They lie to you about communication they have with their vendors. I have been trying to get ahold of them for the past 4+ months after they stopped responding to my emails in February and they stopped picking up my calls as well. I filed a dispute with my bank and I am currently in the process of trying to recover a $1700 order that they will not give me a refund on. My bank contacted them and instead of refunding the money, they supplied the bank with fraudulent tracking numbers and said they shipped the product back in September of 2021 when I placed the order. However, I have correspondence from them admitting that the products have never shipped. Very terrible company. In the process of getting an attorney and filing a federal complaint. Do not use this company.
This place is fraud! Do not buy/order products from them.
I ordered 3 QSc k12.2 speakers in November of 2021. They were supposed to come with bags, cables and the speakers. As of 5/27/22 I have received 2 speakers. Still waiting for the third, the bags and cable. I have called over 15 times giving them the benefit that their are supply chain issues. They took my money for these items that were not delivered. I’ll get a text once and a while that they are looking into it. I called three times this week and I am at the end of my rope. Would not recommend. I call back would be nice or an email or maybe a pigeon with a note attached to it. Something!
Scammers!!!!!!!!
4. La Via Music
Address: 555 NE 15th St #7712, Miami, FL 33132 , Miami , Florida , United States
Had banjo strings. Not many music store options in Miami but at least it’s a good option.
La atención es muy buena lo malo es que el horario dice que habren a las 10 llega uno y esta cerrado los sábados
Great deals
Overpriced
Not great customer service
Friendly folks but not much of interesting or new devices, customer service is lacking a bit too. Also avoid their electronics repair as though a seperate entity works under their roof and is not very responsible… A simple fix for my instrument has take 1 month and yet no news…and its always when I call no updates or reassurance on anything. :/
No tienen variedad para equipos para dj ni de speakers. Vergonzoso un lugar que promete mucho y cumple poco. No vendan más humo.
6. Urban Music Shop
Address: 7900 NW 27th Ave, Miami, FL 33147 , Miami , Florida , United States
Excelente atención al cliente y los instrumentos musicales son de muy buena calidad!
This is my typical place for strings and stuff. Friendly people, nice place. I know this store for many years.(moons)
Buena atención
Buena gente, buen precio. Pero, extremadamente desordenada. Instrumentos musicales tirados por todos lados.
I don’t usually leave reviews but I had to speak about my experience at this place. I know we are all human and have our bad days but when you own a business, you should know how important customer service is. I just left this place not long ago. I walked in around 4:45pm and I was instantly greeted by a young man, whom I have no complaints about. He was very kind and answered my questions to the best of his ability. When he didn’t know the answers he sought out who I assume to be the owner. An older man, short and stubby, wears glasses. Cuban accent, they both spoke Spanish. I don’t think they knew English. I proceeded to tell them both that I was looking for quotes on musical equipment for my local church. I jotted down some prices they gave me as I went for things like mic stands, cables, guitar stands etc, but a few minutes in the older man got impatient and asked me if I was buying it all today. I repeated myself and said I was there for quotes and I’d be visiting several places to get the best deal. This is when his attitude completely shifted. I asked about what kinds of wireless microphones he had. He told me that I didn’t know what I was saying and didn’t know what I wanted. That he has many prices and varying kinds and that he won’t waste his time showing me anything unless I’m buying it. He proceeded to tell me that if I wanted prices to go somewhere else and then come back to the store. I must say I am a very patient and understanding person and I tried to kindly and respectfully explain to him again that I had to get quotes first before I committed to buying anything. He did not quit barking at me and was not interested in anything else I had to say. I told him that it was alright and I as I left told him respectfully even, that I hope he didn’t treat all his customers this way. I walked out at 4:58pm. I was not even there 15 minutes. I wish I could’ve had a positive experience as I read everyone else’s reviews. Also I must say the place is a bit disorganized. Instruments and equipment are all piled onto each other and you’re not able to see all the products they have for sale because there’s no way around the store. This went on much longer than it should’ve but I wanted to be honest and not miss anything from this awful experience. I won’t say ‘don’t go there’ but I think you’d be better off going to Samash or Guitar Center.
Mal servicio
Me gustó todo
8. Walt Grace Vintage
Address: 300 NW 26th St, Miami, FL 33127 , Miami , Florida , United States
Amazing place! I loved the vibe, the guitars and mostly the vintage cars. It is like walking into wonderland. The owner is EXTREMELY knowledgeable and awesome. Customer service is truly spectacular and I am amazed at how they keep the smile on their faces all day with the amount of people that flow in and out all day long. You guys ROCK!
Cool
Was interesting. The place has guitars , coffee shop and old cars
Fun, good coffee, great staff. Lots to see
So sad how disrespectful the owner of this store is to musicians who visit from out of town but don’t have enough money to buy one of his cars.
Rude rude rude.
Entilted staff and unwelcoming atmosphere.
9. Big Sound Studios
Address: 2492 NW 20th St, Miami, FL 33142 , Miami , Florida , United States
Great first time response to email. Courteous and professional.
Outstanding customer service, Zeke contacted as me and provided professional input and advice on my VSLUABLE VINTAGE GUITAR.
Old school customer service I
will defenetly recomend.
Hands-down professionalcustomer service
Excellent service!
Zeke’s music exchange has taken all my guitars and basses to a whole new level in the last few month. From looks to tone, look and feel brand new, and very fun to play. This guy has been In the music business for over 20 years, very knowledgeable and honest. Great prices and products. But it doesn’t end there, I got 3 guitars set up and 2 basses, then while talking to him and explaining the sound I wanted, he went a head a made one from spares parts. Amazing! I can’t recommend Zeke’s Music Exchange enough! Try it for yourself, you won’t be disappointed!
I referred a friend for the repair of an instrument and the service was top notch. They added a lot of value and the owner answered a lot of questions regarding proper care of musical instruments. I would recommend
Horrible! I spoke to rep, after telling him what I wanted, he put me on hold and never get back to me, I hang up, and called back over ten call no body pickup anymore,
11. Music Up Records
Address: 3081 NW 24th St, Miami, FL 33142 , Miami , Florida , United States
Great quality instruments and outstanding service. It’s wholesale not retail.
Los mayores distribuidores de marca de prestigio mundial en sonido profesional e instrumentos musicales!!!
Los productos se pudieron recoger enseguida
Very strange experience. I called and the woman at the front thought everything I said was a joke or I’m not really sure if she was on something or tipsy. She was laughing through the conversation though and refused to help me with my normal business there. My manager called a couple hours later and had a similar experience.
Bad service. I called for information and the lady who answers was really rude once I mentioned I wanted to purchase pro audio. Don’t recommend at all. Good luck
Been doing business with them for years. Called today and the woman who answered was EXTREMELY rude. I was told to talk to a specific sales associate and she laughed and thought my business was a big joke. She refused to connect me to the sales associate. Very confused.
17. Symbie Record Shop Inc.
Address: 91 NE 54th St, Miami, FL 33137 , Miami , Florida , United States
18. Thompson Edition – Kalmus Ltd
Address: 407 Lincoln Rd Ste 11M, Miami Beach, FL 33139 , Miami , Florida , United States
Had a very good experience here. Was looking for a cello and the staff helped me throughout the entire process and were very informed about all the questions I had. The price was also very good compared to other instrument stores that I visited but the quality is still very good. Recommend if looking for an instrument or have any music needs.
Staff is friendly and very helpful. If they don’t have it there, they’ll get it. Too cool!
Had an amazing experience here devin and his coworker were great and friendly very knowledgeable I had a great experience shopping here very hard to find a friendly staff nowadays cause of covid
Really bad experience, we have been waiting 40 minutes outside the store after the opening our, and the store was close all the time, we end up leaving
They do not answer their phone.
Tuve una experiencia terrible cuando él mismo día que me volvía a argentina fui a comprar una batería eléctrica y me encontré con el local cerrado. Nunca me atendieron el teléfono y acá no dice que los lunes cierra.
20. Music Depot
Address: 5701 Sunset Dr ste 268, South Miami, FL 33143 , Miami , Florida , United States
