Great place for music lessons and to try out instruments! Has recently been expanded to accommodate more students.
Great service, Matt and Jim and the rest of the crew there are wonderful.
Love the staff and selections of instruments. I’ve gotten repairs done there with my old drums and my guitars and they have the best expertise when it comes to repairing instruments. Bought my first guitar since 2009 from there and I absolutely loved the feel and playing it. Matt and Jim are awesome.
The sales team made it possible for me to afford a piano for my son
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
4. Face Arts Music
Address: 83 Main St a2, Deep River, CT 06417 , Middlesex County , Connecticut , United States
Chuck is the best for any type of music gear. He pulls strings with his suppliers to meet your needs. Over the years I’ve purchased from Chuck a hard-to-find Telecaster model, guitar/bass cases, microphones, accessories of all kinds. If you have a spare half hour, stop by Madison Music to “talk story” with Chuck!
Chuck was very friendly and accommodating, and he has lots of great music stories!
Owner is super friendly, knowledgeable and helpful.
8. NOMAD FIDDLES
Address: 500 Opening Hill Rd, Madison, CT 06443 , Middlesex County , Connecticut , United States
Ordered two records through Discogs. They were delivered the next day after being shipped! Joe was very kind, the records were packaged well and the sticker is a nice bonus! Definitely check these guys out.
Seller shipped vinyl record quickly. The record was well packaged. It looks and plays great!!! Smooth transaction. Seller gets A+++++++
Really great place to stop by and get an instrument. The prices seem a bit higher but the quality is surely within the quality you’d expect.
I bought a ukulele here and the quality and sound lived up to the price.
I didn’t come to purchase any thing but the employees were more than happy to show me their selection and teach me about the purpose of the parts on the guitars/bass.
Came here for some guitar strings and the employee was super awesome
My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.
Very knowledgeable and friendly.
I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!
Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.
15. The Music Bureau
Address: 1 New London Rd, Salem, CT 06420 , Middlesex County , Connecticut , United States
Personal and attentive, knowledgeable and professional. You’re not getting treated like a faceless wallet in a warehouse shop here!
Great lessons for all ages, good gear, super friendly teachers.
The people here are friendly, knowledgeable, supportive and very helpful. I have been taking bass guitar lessons here and am absolutely amazed with my progress. Besides the one-on-one lessons, I also enjoy their group sessions where we get to learn and practice songs together. I also bought a couple instruments, strings, amplifier and some accessories from them at great prices. If you want to take lessons on any musical instrument, or want to rent or buy any musical instrument, I highly recommend the Music Bureau, conveniently located at Salem Four Corners.
This business has changed hands a few times. But still has a great selection of core instruments and accessories. Also offer lessons.
16. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Middlesex County , Connecticut , United States
We love it here! My son has been taking drums here for a couple years and just loves his instructor! The staff is great, really helpful and knowledgeable. We have also bought instruments and accessories here at great prices. They offer just about any kind of music lessons and have great inventory.
Thanks for the easy transaction and the great horn.
Very knowledgeable and friendly staff!
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
