Frendly people ready to help you but not pushy salespeople.
It is small enough, that it’s not too hard to browse everything and find what else you want. A good place to go for your music needs. We found music for the piano. Staff were helpful, also!
Friendly and helpful. Bought a piano and two guitars from them.
Was knowledgeable and seemed willing to help like that person lobed music and what he did as opposed to making money. Sure money is the name of the game. They at least seemed accommodating and attentive
They are knowledgeable with the instruments, and what the schools need for the classes.
Great service communication needs work
Welch Music has messed up the violin contract that I had, charged me twice, tried to charge me after I paid off the violin and messed up the tuning. The only time I will go to Welch is when I need a string and Acadia doesn’t have it. They usually don’t know what they are talking about, though they act like they do, and most of the employees can’t tune correctly to save their life because they depend on an electric tuner and have no experience of their own tuning string instruments. My 2 children play a string instrument, violin and cello, but when I bought a brand new violin and had the store tune it, the music teacher said that it was WAY out of tune and not to have the store tune it. The kids music teacher will only go to Acadia Music in Rupert or Dunkley Music in Twin Falls. I have had a PHENOMENALLY POSITIVE experience at Dunkley Music and will always take my business to them. At Acadia Music, the owner is the employee and she tuned my son’s cello with no problems.
