I am blown away by the customer service here! Specifically Ian, but everyone I’ve spoken with goes above and beyond to help. Definitely worth the 5 stars
Great customer service. Employees there are always helpful and just an overall great environment and great people to be around
Excellent service I recommend the location in Monterey Park California .
Fun and exciting !
Only 4 start’s because some workers persons dont have full experiences they need it.?
The employee was knowledgeable and helping! I bought the right mixer thanks to their help!
Called to see what was needed to resale bass, electric guitar, & ukulele
Drove over and associate went to talk with management and was told I needed to be there 1hour and 15 minuets before closing.
because it’s near closing time and too much paperwork.???
Please let customers know of your lazy mans time not to bring equipment to get pricing for resale please.
Awesome store!…good luck finding somebody to help you though… lost a sale today
I’m leaving a low rating because of the guitar tech at this location. I’m pretty sure the rest of the staff are fine I went to buy string without any issue but the guitar tech working gave me a hard time when I was asking for a basic soldering job to get the pre wired pickguard with the pickups already pre installed it only need to get solder to the body with the input jack and the guitar was giving me a hard time and not being helpful in any way it should have been only 15 minutes job max . I don’t recommend this guitar center if you need guitar maintenance done . I recommend the one in Cerritos they have always been helpful and nice.for general store needs I think this location is fine but I probably will chose to go to another location.
2. THE MUTE CADDY
Address: Steven Klein, Inventor, 300 S Atlantic Blvd suite j, Monterey Park, CA 91754 , Monterey Park , California , United States
Friendly staff, helped me with every question I had and got my purchases handled quickly and professionally.
Good, nice people
Great customer service!!!!!
the price is very high
A lot of music things, but I bought an A string for my violin, and it costed me $10.34 with tax!! Too expensive!!
The man I dealt with was snooty and uninformed. He treated me like I didn’t know anything about guitars, yet his answers showed that he actually knew very little. He verbally put me down, and told me that I don’t know what I’m talking about, and that the brand of guitar I was asking about doesn’t exist. That’s just crazy. I’ve seen it before in person at other stores. The store itself is over crowded with crap instruments that they are way over charging for. I don’t care much for Guitar Center, but even GC is much better than this place. I will not be back. This place may be ok for people that are just starting out and want to get ripped off for crappy instrument purchases. That’s about it.
The guitar tech is rude staff treats you like a stray dog unless you buy something
I bought a bow that was way overpriced and when I took a closer look the bow it had a major curve. This store just want your money and doesn’t care about the costumers satisfaction.
8. Field’s Piano
Address: Monterey Park, CA 91754 , Monterey Park , California , United States
