Knowledgeable, kind, and easy to talk to. Will definitely be back.
Amazing customer service….will definitely be back ❤️
Quality instruction, knowledgeable teachers who truly care for students, and a strive for excellence throughout the business. Love this place!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Go to GUITAR CENTER instead (you can actually have FUN there).
2. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Petriş , Arkansas , United States
The workers are very knowledgeable about their instruments.
A saw a guitar which was an Epiphone ES335 PRO. I talked with Erin and she was very helpful and professional. She took the time to describe the guitar and suggested I get the cherry finished and I did. She placed my order without any problems. It arrived at my home in 3 days just like she said. Took it out of the box, no damage at all. I recommend this place highly. And I would like to give Erin high marks and the entire staff an A+
Check it out for yourself, friendly service.
I love guitar center! the staff are slow to help you but they either do it pretend to know their stuff really well. prices are welllllll….a little high on some things, but still the best place to go pick up a guitar and have some fun
Great staff that is very helpful and knowledgeable.
The people working aren’t very helpful!!!
They told me they buy guitars then I bring in my new guitar to them to check it out and the guitar was never played since new and they broke the volume knob on my guitar and then after that they will not buy it after braking it or even offer to fix what they broke they are scando and my guitar was sold at $499 and they offered me $52 if wasn’t broke when I brought in to them it was broke because of them I would not recommend them to any one and if the big guycomes from
back room leave asap because he will abuse your guitar and brake it I am reporting them to corporate office and attorney general of Arkansas too and I will not be back there every again too
Very small selection of bass guitars and no one seemed interested in helping us out. Once we did find something we liked, they didn’t have in stock and advised us to order it online.
3. Mainstreet Musician Supply
Address: 201 N Main St, Nashville, AR 71852 , Petriş , Arkansas , United States