Premium music shops of Moores Mill: Our Top-16 selection

I like to play in the backyard sometimes.

Awesome

Great customer service. Knowledgeable staff, awesome selection & variety of musical equipment.

Love it

I went in with my two boys, and we were blessed to experience this authentic, first-class place. This is an important, locally-owned music store whose owner taught us so much from his stories on our first visit. I picked up a really cool , nice leather guitar strap his friend made.

Good selection of stringed equipment and some amp and pa equipment. Accessories (like strings) are very pricey.

Good place

I’ve been patronizing T Shepard for almost 10 years. I’ve purchased new and used, custom-built or ‘standard’ guitars, amps and guitars and cases and accessories. Tom does ALL the work on my guitars and has always been the best. He has always been ready and able to fix any problem I’ve had with my guitars and guarantees I’m happy with the work. His Custom guitars sound and play great. I don’t hesitate to recommend his services to any of my friends. I’ve attached a picture to show what beautiful custom guitars he builds!

Only guy around I will take my guitars to get worked on. Affordable and always does an excellent job. Highly recommend

Tommy is one of the “good guys ” in an industry filled with so many of the other. VERY knowledgeable and experienced and one of the absolute BEST fretted instrument repair service guys in the southeast ! I have shopped with Tommy since I was a teen (I am now in my late 40’s) and he has always been helpful and courteous and will go out of his way to help you with anything you need. If you just want a lowball price on a specific item you can google it or get it off AMAZON like so many people do these days BUT if you enjoy getting great service and a fair price and want to support your neighbors T. Sheppard’s music is THE place to go in Huntsville and the surrounding area. Check out their custom built guitars too ! Some of the coolest instruments around AND they will consider your trade ins.Great selection of Parts,pedals amps an Oh yeah GUITARS ! Go and see why so many local pros choose T. Sheppard’s music with their needs.You will be glad you did ! Darrell T.

Great place for all you musical needs

Mr Shepard doesn’t seem to understand how to correctly repair tuning stability issues.

He may want to consider the fact that a new customer doesn’t always mean new player. He insulted me when I told him ‘guitar will not stay in tune’ I’d like it repaired’ His response was “you mean it won’t stay in tune or you can’t get it in tune?” Wow.

Sir, I’ve been playing for 38 years. Im a seasoned player. I love music. And I would have loved to find a small shop to do business with instead of that behemoth Guitar Center. Speaking of GC, I only turned to them because this same Mr Shepard was rude to me on the phone last December when I was in the market for a new rig…I mean I’ve bought a Marshall amp, a full complement of pedals, And an American Standard Strat, a Gibson Les Paul. So maybe you should reconsider to whom you are rude in the future. I gave you a chance to earn my business and you blew it. Since last December, I’ve spent over $3000 at GC,and guys like you whine about GC all the time yet you don’t seem to understand why your own business is stuck off in the boondocks, or you constantly have to move around.

Just not the place to buy music

T Shepard’s is a great shop, and Tom is a terrific, skilled, and knowledgeable guy.

The straps and strings and accouterments are top-notch.
And the selection of guitars for sale is interesting, diverse, and attractive.

Don’t be in a hurry, though, if you drop your guitar off for repairs.
And don’t expect a phone call or email to let you know about delays well past the implied pick-up date.
This is Mayberry, Andy.
Not Mount Pilot.

They were excellent!! So nice,kind and absoultly perfect service!! They are definitely much more than 5 stars, and I really recommend to come to their store!!!

Nancy Hallman is a patient, funny music teacher. She motivates my young teen to practice and play to her highest potential. She is an amazing teacher and my daughter thinks very highly of her.

Just want to say thank you. Great doing business with great people. Happy to hear good news today. Our family understands the struggle. We would recommend this company for all your instrumental needs. Again thank you.

I appreciate that the owner works with a college student’s budget when tuning instruments.

This place is over rated and priced, PLEASE READ ALL FINE PRINT IN THE CONTRACT, THERE ARE NO REFUNDS ON RENTALS!!!!! I didn’t even have the instrument 18 hours never used and they would not refund me my money back. I feel tricked and scammed because of the fine print, please read and understand before you sign.

I took my trumpet in to get a dent out of the valves, and without my consent the trumpet was chem cleaned. Any of the crud that was on the inside was gone (that could’ve been fixed by me washing it at home) and the debt was gone, but the cleaning stripped the lacquer off of the trumpet. Hallman’s refused to re-lacquer it unless we paid for it. I haven’t gone back since…

Lady was very rude, mean, and laughed at my mother tripping over a step.

This store is simply amazing! Besides a place to go for all you cigar box guitar needs – it is a community gathering place where anyone can come, pick up and play an instrument, have free lessons in the most wonderful non judgmental environment. If I lived near by I would be there weekly to share the great vibe. This store is a blessing to the Huntsville community because they are the definition of community builders and sharing the love of making music. Not to mention the wonderful annual, longest running Cigar Box Festival in June they host!

Visiting my dad from out of town, he took me to the Saturday morning open lesson (he attends every week). I had SUCH a blast! They have guitars you can borrow to see how you like it and the instructions were so easy to follow I actually played five full songs by the end of the two hours!

It was a really fun way to spend time while visiting Huntsville, I’d recommend this to anyone in the area!

Stop by for free cigar box guitar lessons every Saturday at noon and shop for your own Mad Sci Innovations cigar bix guitar!

Personal service with a friendly attitude. When he didn’t know the answer to my question he found out. And the line of guitar straps blew me away. I had to get the bison hide strap by Lakota Leathers. It was soft and pliant, perfect for my main guitar. I’m sharing a picture of it.

I’ve been going to the Fret Shop for guitars, lessons, and accessories for over 15 years. I’ve taken lessons from two different guitar instructors, and they were both absolutely wonderful. I wouldn’t purchase an instrument from any other place in town. These guys stand by their products, and their tech does an amazing job as well. I can’t recommend these guys enough.

Knowledgeable staff, friendly service, great selection of guitars & accessories. Note: Google lists the wrong hours–they’re closed on Sundays.

So if you are reading these I bet you see the polarity of the reviews. People seem to love it or hate it. The difference is who you deal with there. I’ve always seen 3 guys and one young lady. There is a big guy with a goatee who isn’t friendly at all and you can tell he gets annoyed if you play with an instrument. Then there is a pretty generic looking guy that does most of the repair work. He is the embodiment of the a*hole guitar shop/ comic book store type guy. You’re beneath him and he makes sure you know it. If you can get past these two the young lady is very nice, and I’ve seen her make women more comfortable in what is usually a very male atmosphere. She also seems to know most of the store’s products equally so if you are looking for a dulcimer ask her. The last guy is the only reason I still shop there. Tall, skinny dude with a Rock a Billy haorcut. Hands down one of the nicest people I have ever met in a store. He could not care less if you came in there without a dollar to your name or a single chord to play. He loves music and wants to spread that around. If anyone there had the skill to warrant being haughty it would be him, but he is the last one there to do anything other than brighten your day. I take friends in there who have social anxiety etc. or are just nervous because they don’t play and he puts them right at ease. I would love to write this place off, but one great employee can make a difference. He doesn’t even know the difference he has made with some of my Army buddies that can barely handle being out of the house, but thanks to him there is one place they can go feel like a regular guy perusing a store. When my son is old enough he is who I want him to take lessons from. Truthfully he deserves a better place to work at.

Wide variety of stringed instruments. Helpful but not pushy staff. Only saw one acoustic\electric bass. Good deals to be found from a local business but do your research.

This place don’t let you rock the hell out like I do so I feel unwelcome and very bored! Just let people rock out

Terrible customer service. We bought a $400 guitar here and was told we would get a free alignment. We came back a few days later to get it and the man that we talked to very unhelpful and rude. We will not be recommending this place to anyone. We are very surprised by this behavior considering our contribution to their business during these tough times. Disappointed.

Very very rude. Bad attitude. Wait and wait for someone who works there, then get the vibe that the guy is thinking, “You’re an annoyance. I only tolerate you because you might buy something one day. Go away until you do.” Will never return to the fret shop. Very sad because it used to be a nice place.

I have never been in this shop without being made to feel like a second class citizen. Bought a defective Taylor here, the first three frets were lower than the rest. When I asked about the warranty I was told they weren’t qualified to make that repair. When pushed on the matter their final answer was, didn’t you play it before you bought it? If you’re in the right clique this might be a great store, if not, Buyer Beware!

Will Kennedy was amazing!! And the atmosphere here was perfection!

Really nice atmosphere

Huntsville is so fortunate to have this hidden treasure. I have attended one show at the studio and loved it. I was awestruck after taking one step in the door not to mention, the owner is one of the most welcoming, friendly gentlemen that I have encountered. I look forward to attending future shows and becoming more aquainted with the place.

Absolutely love the place! Friendly atmosphere with super neat unique decor. The musical talent was awesome! I had a great time! With more ac I would give it five stars.

Been in a few times whoever attended to me didn’t take me seriously about wanting to purchase a guitar and moved on to the next person in before I could inquire

We have had several different piano teachers over the years for my daughter but Andrew has been the one that has taken her to the next level. He has shown her that she can do so much more with her piano and has pushed her ever so gently into a much better piano player. So much so she got a scholarship to a college for piano playing. We are so happy that we were able to find Andrew to teach our daughter piano.

Can’t say enough good things about Andrew!! He is so skilled at piano and so great at teaching others! I’m a very very slow learner but he was patient and I’m feeling more and more confident on the piano! I never thought I’d say that!!

LOVE DREW! Not only is he musically inclined and talented, but he’s able to transfer that over into teacher others. I will definitely be referring him to my friends and family.

Can’t beat the price for a movie night. I have a wide variety of movies and they also offer games. They have very convenient locations and a wide range of locations to visit. You can either get a movie from the kiosk or you can do movie on demand. They also have movies that you can purchase. May the movie Redbox is your place.

Open 24 hours

If you need a guitar or anything guitar related this is your place. I’ve bought quite a bit of equipment from this store solely based on the customer service that I received. Everyone that has helped me has been great, but specifically Danny. I can’t say enough great things about this guy. He’s a straight shooter and will take the time to find out exactly what your needs are and work to make sure that the equipment you pick, meets them.

My son always loves to check out new and used gear here!

Dan is the most amazing person! I love the Guitar Center but he is the reason I don’t care if it costs more I’ll buy from you because I know and trust Dan! Seriously this guy is on point!

I love coming here and buying new gear. The prices are normally good compared to other big box stores. It’s the customer service that ruins the experience. Every time, i swear it gets worse. I still come though because of the selection they have. I bought this, but I almost walked out after waiting 40 minutes to get it down.

Great service

I’m really glad we have a Guitar Center in Huntsville. It’s great to be able to see (and try out) the gear before buying. The staff is also very helpful.

Worst experience ever! Not one salesman came up me while I was there, so I left…

Service must be slow on Friday late afternoons.

Went in today to try and return a guitar. Manager josh norris was very rude. He was talking to me and my wife as if he was angry and he was even shaking because of how angry he was. He yelled at us and said he didn’t have to be repeating himself. Regardless of the situation or who was right or wrong he showed very very bad customer service. I wouldn’t recommend this place to anyone, calling corporate today to let them know about the issue.

Knowledgeable, friendly good advice…will be back

Super knowledgeable, friendly, and helpful staff.

Helpful, well stocked, and convenient!

This a piano shop and a music school with the friendliest of people. They do vocal lessons and i believe insturmental lessons.

Good variety of music and pianos. Not much else there though.

They do good service

Worst customer service with regard to a player piano purchase. No help from AB Stevens agent or Tech they recommended. Do not return calls for assistance

This review is for my experience *consigning* with A B Stephens. If you are a buyer, just know that as a customer myself, I have no complaints.

I consigned my piano with them in February of 2020. The pickup process was quick and easy and they were pleasant to work with. The piano sold in about 5 months.

Fast forward to now, and I’ve only just received my check for the sale, over a year later. I reached out to them multiple times prior to the sale for an update without any substantive response, and they failed to notify me of the sale to coordinate sending the check (I had recently moved) until I remembered to ask them again. To their credit, they were quick to solve the problem and Laurin was responsive and considerate given the circumstances. You’ll see her comment below reacting to my original review, which I’ve edited to reflect the conclusion of this situation.

If you consign with them and call regularly for updates, you will have no problems. If you expect them to have your information on hand and reach out proactively, you might have problems.

To A B Stephens – I support your business and I recognize that there was no ill intent. You expose yourself to a lot of risk when this happens, and I encourage you to improve your documentation tools to avoid it happening again. Customer relationship management (CRM) software is more accessible than ever; it’ll make your lives easier, your customers happier, and your business more resilient.

My daughter has been taking guitar lessons from Jeremy at Alabama Music Academy & he’s been great! His lessons aren’t rigid & he’s laid back which has caused my daughter to really enjoyed it! One awesome thing he does is let her pick the songs that she wants to learn so that makes her more engaged! Great place!

Amazing instructors that want to see you succeed and genuinely care about your progress.

AMA has been such a great experience for my family.
First, on the parent side, there is good communication, reschedules as life pops up have gone smoothly, no surprise expenses.
Second, I see my child growing. Her abilities with her guitar and understanding of music impress me regularly. I’m so pleased that she comes away from lessons feeling excited and encouraged to keep growing.

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