We had a great experience at the Master Musicians store. Kirk was super friendly and helpful.
Very nice and attentive people, they were able to fix my daughter’s bassoon right away. I really appreciate their help ❤️
Terrific littler business! I was visiting in Winchester and needed to practice for my coming performances in Mesa, AZ. I was graciously allowed to
practice, free of charge. It made my vacation so much better because I
did not have to worry about not practicing for a week. Thank you so much.
Great place to go for all your musical instrument needs! Friendly and knowledgeable staff, wide variety of services. However, I would lean away from buying any brass or woodwind instruments from them, as their instruments are poor quality and tend to break rather easily.
Very good service.
Customer service was great, but products were out of stock without knowing the next restock date or available only online.
Took my daughters saxaphone to evaluate for a repair. Was quoted $600 labor, and additional $150 for parts plus a necessary new case $150?? And the store fee. My nieces band teacher found 2 loose screws and replaced 1 cracked pad. Total $10.
This place will try to take advantage of you and rip you off!!! Avoid at all costs… Scamers!!! Don’t belive the pad bugs story!!! They want to hook u into a rental!!!
We had NEVER owned a violin in iur lives. My daughter wanted to try the violin and the instructor suggested renting to own at this stoee. We rented 1/2 size supposedly new rent to own ( BY the way my daughter maybe played 3 weeks and both even that much on that violin) when the teacher said the violin was too big and we needed to exchange for a 1/4 size. When we exchanged the tech told us the bow was not it, and when we returned he did gave us a crapp bow that really lookes like it had been used for MONTHS and he told us that came from our box. Like i said, we NEVER owned violins before. Now we have a basic worthless bow back. And by the way. The bow that came with the 1/4 size does not look new and did not come wrapped in plastic. Just to be written somewehre so when we return you will not accuse us of returning something that we did not. Buyers beware and take pictures of what you rent/ buy or return.
3 days to pay on this flute… there credit card machine NEVER WORKS
2. Guitars West, Inc.
Address: 41110 Sandalwood Cir STE 113, Murrieta, CA 92562 , Murrieta Hot Springs , California , United States
I had been trying to get some parts for some pro audio gear and had problems with numerous distributors. At first, I didn’t think that this Guitar Center location could help either due to some misunderstandings. When I visited the store recently regarding this issue, the manager Randy met me at the door. He was humble, gracious, personable and accommodating. He even took the time to get to know me, my business and my music background. This store may have gotten off to a slow start from when they first opened but they have come a long way since. Their entire staff is knowledgeable and friendly. The entire Guitar Center corporation has treated me well for decades. This store is another shining example of their uncompromising professionalism in a sometimes misunderstood and under-appreciated industry.
►►►UPDATE: I have been in the “industry” for many decades. I never skimp on my own equipment but am hesitant to invest large sums that will be in the hands of customers and guests. However, it came back to bite me in the a** today. Then, I went in and spoke to Jessie and Travis in Pro Audio. Yes, they are influenced to make sales but I asked them as friends and fellow musicians and businessmen for a sincere recommendation on wireless microphones and I received one. As I see it, they see customers and equipment come and go and get returned. They know what’s hot for what you want to pay. Today, they pointed me in a superb direction with an Audio Technica microphone and I couldn’t be happier. Trust these representatives, they do not hire people who do not know their industry! Many, many thanks gentlemen!
Very attentive and nice, online service is great as well
Friendly staff
Great selection helpful staff
Love this store, love the very knowledgeable employees that work there. Great atmosphere, however it is very unfortunate that I have been waiting for 4 weeks for the manager to call me. He/she does not work weekends. I go in. Explain my warranty issue, and they say they will leave the manager a message and put it in the computer to call me. I have a $3k purchase that has a $20 warranty item. I should at least get a call back. It’s not all I be spent there either, I have a full band of plus my neighbor who I sent there and he just bought 6k. My band spends 1000 a month on average. I leave my card, my name, my number, what more do I have to do; call him/her myself? I guess I will.
The clerk kept answering the phone and had long conversations while I stood there thinking that I was being taken care of. There was no help even though the place was not crowded. I did find what I was looking for though.
Always disappointing!
Be ready to get surprised.
Today I called to see if they have clarinet cork grease, which they told me they have a bunch that come in packages. An hour later I got to the store, I tried to purchase it but SURPRISINGLY they told me they don’t have any..
Driving 54 miles (back and forth) and wasting two hours of my time .
IF , and IF you decide to shop there make them to swear they have what you looking for.
Best school ever!! I have been attending for about 6 months now and have already progressed extraordinarily!! Everyone is family oriented and friendly! 10/10 would recommend, they treat you like you are one of a kind!!!!!
My daughter takes violin lessons here and loves it. Her instructor is kind and knowledgeable. They reply quickly to phone calls and emails. All staff is very nice.
My daughter started guitar lessons not to long ago and likes it. First time playing an instrument, the place is small but it does have a few chairs you can wait. Or just wait in the car. I sat in for one lessons and I think 30 min isn’t enough time for anything after the note taking and set it up/breaking down. I do like the instructor he’s awesome, kind and informative.
Amazing and friendly service. Ordered a bass from them and it came quickly and in great condition. Definitely go through this store for anything you need.
Quick Response and shipping. Will order again.
8. Sound Dog Music
Address: 38435 Innovation Ct, Murrieta, CA 92563 , Murrieta Hot Springs , California , United States
9. Steeldrum Shop
Address: 41571 Corning Pl, Murrieta, CA 92562 , Murrieta Hot Springs , California , United States
10. Mr. Bill’s Man Cave Music Studio
Address: 26765 Madison Ave #108, Murrieta, CA 92562 , Murrieta Hot Springs , California , United States
