Best customer service anywhere. Even us Yanks are given first cousin treatment. Super fast shipping. Amazing! Fourth purchase, same cheerful folks. Great job.
Items arrived in perfect order and a few days earlier than expected!! Very happy with this store!
Awesome store. Always good help and the back section with all the guitar hardware is incredible.
Good selection, kind of pricey. I had to wait nearly ten minutes to pay for guitar picks. There was only one staff person at the time I visited. I will still shop there, they are conveniently located on J street.
Nice people. I have gotten some good deals here
Pretty nice place! First time I have ever been was last week and was surprised at how pretty the inside of the building was and the nice selection overall. They have some beautiful guitars in there that take up an entire wall!
My only two complaints is the drum section is cramped in a corner, and I wasn’t approached or asked if I needed help a single time. There was one other customer in the building besides me and there was around four employees by the counter. I walked around the entire store for about 30 minutes and not a single time was I asked if I needed anything.
Not a major deal. Nice store and I will be back!
Selection was ok. Only 2 left handed guitars both strata, no lefty basses. Limited drum selection. Good selection of music books and accessories, though. Guy behind the counter (older dude named Tom) was a jerk both times I’ve been in there. Will not be going back
I was visiting Arkansas for a short time and had a last-minute need for an accessory for my USB microphone. I tried to call them numerous times over two days and no one ever answered the phone, nor did anyone ever return my call despite my leaving a message on the answering machine. So I risked it and drove to the store (because they were the only thing around the area), and when I got to the store I could see that unless I was a guitar player or drummer, I was probably out of luck. I just needed a wind sock for my microphone. They had ONE product that fit that description – with four socks, and all small. I finally had to settle on getting a popscreen instead. I honestly think in my particular situation I would’ve been better off ordering something online or going to BestBuy.
Helloooo arkansasmusicworks,
helloooo Mrs. Christina Baker,
My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!
Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?
And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?
Hope you have an good answer!
Regards
I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!
2. High Note Band Instrument Repair
Address: 211 N Pruett St, Paragould, AR 72450 , Novallas , Arkansas , United States
I’ve only had exceptional service and prices from Renown Music. Every time I’ve dropped by, all my questions were answered and my problems solved…effortlessly! I’ve had guitars worked on or even brought back to life after being dead for decades. For me, it’s Renown Music, or nothing!
TL;DR Review: I can’t say enough nice things about this place. If you’re in doubt, go in and find out.
I had my Strat set up at Guitar Center ten years ago with 13 gauge strings. A decade older, I decided that I don’t play hard enough to warrant 13s, so I asked a musician friend of mine who he’d trust with his most valued instruments. He said Renown was it, so I headed over.
I walked in on a Wednesday, asked for a setup for lighter strings. The staff were helpful and openly gave recommendations when I didn’t really know what to say after they asked what kind of strings I’d like. I settled on Stringjoy light gauge strings. They promised Tuesday of the following week due to the heavy workload they’d received recently.
I got the call two days later on Friday; it was ready to be picked up. When I got my guitar back, their charge was WAY cheaper than Guitar Center (like a fraction of the cost), and my guitar plays better than it ever has. No fret buzz, no intonation issues, and sooo comfortable. I played for about three minutes, and said aloud to an empty room, “Wow.”
I love this place and I’m probably going to take them my Martin this week.
What a great music store! They have QUALITY used guitars, basses, pedals, and amplifiers. Their used equipment has been touched up and inspected by a master craftsman. The owner is the nicest guy you’ll meet, and the prices on the used gear are way better than you’ll find online in most places. Seems like a great place for lessons as well from what I heard when I stopped by. Musicians of NLR and surrounding areas, it’s worth the visit.
5. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923 , Novallas , Arkansas , United States
Good folks here, it is a pleasure to deal with Paul he is a kind hearted person and eager to help, he also is a great musician and knows his way around the guitar.
I’ve been regularly visiting Paul and his shop for the past couple of years. The guys are always super nice and they’ve got an awesome selection of great instruments. They carry essentials like strat-like guitars and acoustics but they always have some really unique stuff on the wall as well.
Gotta enjoy this place. I mostly go for strings for my guitars, primarily D’addario, Dunlop, and Exlir, which they carry here. I’ve bought the handful of others, though: straps, picks, cables (Stagg, to be exact). All solid and worth it. Quality stuff here.
Great local music store. We have shopped here for years.
Not to bad
Rude
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
6. Independent Music Services Inc
Address: 9851 Brockington Rd #6, Sherwood, AR 72120 , Novallas , Arkansas , United States
Did excellent work on my old trombone, very nice people!
I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!
7. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Novallas , Arkansas , United States
It was so easy to get the reeds for my daughter’s instrument.
Very friendly and helpful staff!
Great service and experience. Walked out with a new saxophone.
I don’t have much for you compared the store to so I can’t say I’d give it five stars but why not four. It was just a quick and easy trip where I was looking for a cowbell and wasn’t a hundred percent what to look for. There was a guy there who helped me I forget his name but he didn’t hesitate and I got what I needed.
Good customer service
Loved this business. Welcoming people, warm. ❤
When I got there I was excited to be buying a ukulele something I’ve been wanting since I was little and when I asked how much taxes were because $82 up from the $54 seemed outrageous the man said idk and didn’t even check it just took an extra $21 and when I was asking questions about other instruments he had. No information literally making me. Still waiting on the money to be back in my account had to go to bed hungry tonight
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
Do not let them store your debit card on file. I have an unauthorized charge on my account. ONLY PAY THEM THROUGH THE WEBSITE, NOT OVER THE PHONE.
8. Palmer Violin Shop
Address: 1043 W Walnut St, Rogers, AR 72756 , Novallas , Arkansas , United States
I’m taking my son there every time he need anything like strings, rosin or a bow for his violin, Raymon is very nice and professional with that stuff. Love his shop. Actually my son’s new violin is from Palmers, good quality instrument.
Very nice people looking forward to getting my bow back
The gentleman fixed my violin in a very timely manner and very reasonably priced also if I need their services again I will definitely go back there
Billing issues on return violin but was promptly corrected with great costumer service
Good rental prices
I only logged on to ask if this music store sells or had violins for sale. Can anyone answer this for me ? This is the closest music store but also an hour away and I don’t want to drive there for no reason. So I’d appreciate if someone could give a response and lmk if they do have violins. If not then anything close to a violin such as a viola. Thank you. (:
9. Meteor Guitar Gallery
Address: 128 W Central Ave, Bentonville, AR 72712 , Novallas , Arkansas , United States
This place is awesome..went and watched my favorite band play here..I love the character of an old theatre…
Nice little gem in the heart of Bentonville. Not just a typical guitar shop. Host to various style bands, movies during the Bentonville film festival, comedy shows, etc. They’ve made significant improvements to the place since my last visit. Every music lover should check it out.
Great place for guitars, lessons & shows.
Enjoy the venue every event!
I am glad that this venue is open to see local bands & specialty events. It isn’t fancy but it does bring much needed space for entertainment to the area. Been the several times now and never disappointed.
Cool place first Friday of the month
Canceled concert and never got refund
Worst experience with a music store ever! Lack of knowledge. Limited amount of guitar strings. Just terrible experience first and last time there!
10. Clarinda’s Crafts & Music
Address: 3 Trina Loop, Greenbrier, AR 72058 , Novallas , Arkansas , United States
Bought an excellent sounding, sweet mandolin from Clarinda at a very reasonable price.
I had been eyeing Clarinda’s websites and instruments for quite a while, about two years. I went to the west coast for a technical program for 9 months, and saw one for sale in the local ads even up there. Since I apparently could never escape, I had to commission something.
If you’re used to playing on cheap, starter mandolins from factories, know that a lot of them are overbuilt out of thick plywood for the top. They tend to be more plonky, less ring, less resonance overall. A lot of them are also not set up very well, which makes your job of learning the instrument even harder.
Do yourself a favor; spend a bit more and get something that will not just sound great, but play easy. I commissioned an F-style oval hole mandola, pitched below a mandolin. Love it. Highly reccommended.
How can you not have fun at a place like this.
11. Valley Piano Co
Address: 3515 W Main St, Russellville, AR 72801 , Novallas , Arkansas , United States
I love this store! It’s a little crowded with merchandise but you can always find what your looking for!
Always great customer service very friendly and
Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!
My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.
12. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Novallas , Arkansas , United States
My son has been getting lessons here for a year and he loves it. They have taught him a lot. I would recommend them to anyone looking for lessons.
Joey’s great, I’ve always received great service from a knowledgeable staff. Prices are fair, and if they don’t have it they will work with you to try and find it.
I have been a customer of Palmers for several years now. Purchased 2 Taylor guitars there. Today I picked up a Martin guitar that William, the guitar tech performed a setup on. As always I’m very pleased. William patiently answered my questions on the phone. The guitar was ready 6 days before the date promised. When I dropped in the store to pick up the instrument I ran into Bear. Super cool guy. Always gives me good tips. It doesn’t matter if you are a beginner or a 30 year plus player like myself. These guys are pros. Great selection of instruments. No high pressure selling. My FAVORITE music store by far.
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
Usually busy because they’re good at what they do!
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
13. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Novallas , Arkansas , United States
I love coming in and playing all the different instruments.
Friendly, helpful and very knowledgeable staff.wide selection of whatever you are looking for.
Love it. They let you try out guitars, amps, with tons of variety.
Quick and friendly service!
Sometimes they are prices higher than online stores. Great if you need something like strings quickly. Their credit card is pretty good too I financed a bass for 3 years 0 interest.
Great place… but they have to think about expanding the space and collection…
Very unprofessional and unknowledgeable luthier. Nearly messed up my guitar. Paid 20 dollars for a simple strap button install. He paid no attention to where I told him to place it and instead just put it in a general area where now the strap and button interferes with playing any high notes. He Didn’t even know you were supposed to put something like a felt underneath it and blistered my finish. It used to be an old man working there that did top quality work now it’s this punk. I DO NOT RECCOMEND THIS LUTHIER! The staff is cool tho.
The place was dark and had a strange smell. The service was slow, and when I tried to get lessons, my instructor sucked! He didn’t actually teach me anything, and I just felt this condescending tone. Like, if you’re going to get a job, make it about something you actually like!
Dont get the pro coverage, it is a scam. They did not cover a midi keyboard with a broken key.
