My favorite local all-purpose music shop. Great selection of ukuleles, band and string instruments, and fun percussion toys. They keep basic supplies like strings, rosin and reeds in stock. I always go to them before ordering online.
Headquarters work everything out
Everyone I’ve ever dealt with at the Sam Ash in New Haven is patient and friendly.
Awesome music things and great customer service is a plus!!
Nice people, good prices,!
Good music store… They’ll have what you need.
Rude and didn’t give me the time of day to hear what I had to say or help me
Place is ridiculous to me had piano, that bought there not even been a year yet also had my warranty, they said they would take it back and give me some money but when I went to do it they didn’t want to do it at all they claimed it was broken when I got home and heard my piano was perfectly fine ridiculous they just didn’t wanna buy it back since they had more then enough smh
Not what it used to be.
2. Greenwich Music
Address: 1200 E Putnam Ave, Riverside, CT 06878 , Oraş Negru Vodã , Connecticut , United States
Great place for personalized service, because their prices are not any higher than big branch music instument stores. Just wish he carried more guitar selections. But has plenty of guitar needs for anybody local to Greenwhich, that otherwise have to travel for an hr or more to get quality strings, picks, accessories, or even in a bind for a part. Save gas and go here. No pressure great staff! Call first if you have a question on a need.
I highly recommend Greenwich Music for lessons, gear, and repairs. Friendly professional staff and service.
Needed a ukulele capo and they had it in stock. Very friendly and also great assortment of guitars, ukuleles, drums and other instruments. From what I can tell by pricing it’s very reasonable. Would definitely recommend if in or near Greenwich.
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
It’s a nice place! It’s a bit small but otherwise it’s nice.
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
3. Guitar Center
Address: 50 Boston Post Rd, Orange, CT 06477 , Oraş Negru Vodã , Connecticut , United States
The customer service rep at this store was great . Ty so much .
Great customer service. Although I am shopping after black Friday and did not have a lot of stuff but they help me find what I did
Friendly, knowledgeable staff. Clean facilities with lots of instruments to try. Great to have music stores like this still around!
My initial visit showed me that this store serves more than the guitarist; other musicians are served with instrument, sheet music and instruction(sound-proof room).
All kinds of accessories, shirts, records, and loud speakers/amplifiers.
The helpful staff guided me in getting a gift. A positive experience in this store.
Nice place to go and buy instruments.
This place made me tired. My arms and legs were sore and heavy afterwards.
Guitar Center Orange CT. I was waiting to be helped behind a customer that was checking out. During the time it took to check her out someone came up behind me that was playing a bass guitar obviously looking to purchase it. When the sales person finished helping out the lady in front of me she bypassed me to help the person who walked up after me. Because of this act that I believe to be rude I walked out without making a purchase and will now buy my musical instruments on Amazon. If I do go back to that store it will just be to test drive equipment that I will than purchase online.
Not helpful anymore. The employees would rather chat and play with the instruments than help the customer
No drum tech, poorest customer service ever. Sweetwater should open a Megastore here instead.
4. George’s Music Center
Address: 905 New Harwinton Rd, Torrington, CT 06790 , Oraş Negru Vodã , Connecticut , United States
George’s Music always provides me with great advice, service, quality top brand instruments and his prices match the large national chains.
Great customer service. Friendly and knowledgeable. I purchased a guitar online. George promptly answered numerous e-mails and was very flexible with different methods of payment. The guitar was shipped out immediately and I received it the next day, (I live a few States away). I have to say the Guitar arrived in mint, right out of the box condition and plays like a dream. Georges music also carries higher end guitars that will not be found (if even carried) at the average Guitar Center.
Wayne S Cooper
Nice place , they have some guitars and other things in the low price range , but most is high priced , but service is great , and they they have teaching classes to .
If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.
Nice shop
Meh
This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.
After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.
5. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801 , Oraş Negru Vodã , Connecticut , United States
Competitively priced, a wide variety of sheet music, and great lessons.
This place is amazing. The people working there today were super helpful and professional. From the phone call inquiring about an instrument to actually renting it. The whole process was super easy and fast. I will definitely recommend them to anyone looking to rent an instrument.
Really great place for anything music. Went there to have my daughters violin checked and was treated great. Staff was knowledgeable and nice. They explained alot to me and also made some great suggestions for the future. We will definately be coming back. Great job.
Just stopped by quick. Had a great hour. They are the best
Good info from employees
Instrument rentals are great for their prices
6. DuBaldo Music Center
Address: 881 Main St, Manchester, CT 06040 , Oraş Negru Vodã , Connecticut , United States
I’ve never been more comfortable trying out guitars in a shop. I drove over an hour to get here and the customer service made it completely worth it. They have an incredible selection of great sounding instruments and went out of their way to make sure I found the guitar I wanted. Highly recommend this place.
That was likely the most pleasant guitar buying experience I have ever had. I could not recommend patronizing this amazing store more. Thank you so much!!
Phenomenal shop that really personifies customer service! Pete is a great guy to deal and talk shop with. My guitar arrived safe, secure AND quickly. I can’t recommend DuBaldo enough, just give them a call or stop by already!
Great service
7. Rayburn Music
Address: 22B Andover Dr, West Hartford, CT 06110 , Oraş Negru Vodã , Connecticut , United States
Very friendly fast and efficient service! I love shopping local
Very helpful.
Excellent Quality of both service and instruments.
Fast and friendly service
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
STAY AWAY from this company! I rented a cello early 2019. We returned the cello in Aug 2019 and are still getting billed for it! I’ve called and left messages since no one picks up the phone in the Milford office where I rented and returned the instrument. No call back and monthly payments for the cello are still getting charged off my bank card. Had to file a complaint with my bank to stop payments. Terrible terrible business practice!
trying to reach the store for the past 5 months. they are not responding to email or phone call. The phone service is also disconnected now.
we are left with no response and no refund.
8. The Music Score LLC
Address: 2315 Silas Deane Hwy, Rocky Hill, CT 06067 , Oraş Negru Vodã , Connecticut , United States
Quality music school with a professional and trustworthy staff.
My daughter’s piano teacher in East Hampton recommended this store for the purchase of a piano. Thank you Gil for your help selecting one of your pianos. We purchased our piano several days before Christmas as a gift for my daughter. As it can be challenging to find delivery at the holidays, the store owner went out of his way to deliver the piano personally on Christmas Eve. The piano sounds wonderful and my daughter was thrilled. Thanks for the excellent service, wonderful piano, and beautiful music that now fills my home.
Very knowledgeable and friendly.
My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.
I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!
Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.
9. Giuliano’s Music
Address: 406 Westport Ave, Norwalk, CT 06850 , Oraş Negru Vodã , Connecticut , United States
Had maintenance work done on my guitar here and Bobby did a fantastic job. Can’t recommend the place more for any guitar work.
Bobby fixed a complicated BC Rich for me when other guitar repair shops scratched there heads.Hes real easy to get along with and I know from experience hes the best your gonna find.
Bobby is a wonderful person. He acts a guide not business man.
He give you best advise taking your interest in mind not his.
Everyone was insanely helpful from who I spoke to on the phone for customer support, to the guy that helped me out when I came to pick up the amp in store. Giuliano’s Music takes care of its customers. Will definitely be returning for anything else I need in the future.
Good service, very nice staff and management!
I went needing a pack of guitar strings to find out that they were closed. Their hours online say 12-4 on Saturday. Their door said the same. Lights off no one answered the phone. The time I went you ask? 3:25. EDIT:I have since gone back and they have been very nice and kind. Which has let me to update my rating.
10. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Oraş Negru Vodã , Connecticut , United States
If you are looking for a great place for music lessons, instrument rentals or repairs check out JCMUSIC in Meriden. The staff there is amazing. They can answer all of your questions and trust me I have had a lot. Plus my kids love the teachers and the music director Sean is so patient and wonderful. Really I cant say enough good things about them
My 3 boys take piano lessons at JC Music and I have been pleased to see their growth not only in their technical skills but in their understanding of music theory and their enthusiasm to play. This is in no small part due to Brian’s instruction and also the twice a year recitals which give the boys something fun to prepare for. Additionally we have used JC music’s instrument rental program to get my son’s clarinet for school and found that process smooth and the instrument itself was in excellent shape. Nothing but good things to say about JC music.
I had a great experience at JC Music approximately 1 month ago. I purchased an acoustic guitar for a very good price , which I am extremely pleased with. The salesman was quite helpful, and took alot of time with me explaining many of different things and answering all my questions.
In addition, I mentioned I had a mini-acoustic guitar which I hardly ever played, and he told me about their Consignment program. Well, fast forward…they just sent me a check for 60% of the sales price they were able to sell it for.
I will always shop at JC Music as they are honest, friendly, have a nice selection of instruments, music, etc…. I would also consider taking lessons if I get the time.
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
11. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Oraş Negru Vodã , Connecticut , United States
These guys helped me get the perfect Christmas gift. The staff was helpful, knowledgeable, and pleasant to work with.
I’ve been doing business with Scott at the music shop for years, he knows about the needs of musicians and great on any repairs or just info on your current instrument. Will hopefully be doing many more years here.
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
12. Guitar Center
Address: 839 Queen St, Southington, CT 06489 , Oraş Negru Vodã , Connecticut , United States
I can’t say enough good things about the Guitar Center in Southington. Definitely, Connor and his entire staff provide customer service at the highest level. I recently purchased an electronic drum kit that presented a few different problems, and Connor went above and beyond to make sure I was satisfied. I would highly recommend this GC location.
This place has good service and the instruments are able to be tested before you buy
The only place I go to buy a instrument
Fun to go here and play all the instruments
Looks almost empty compared to 3 years ago. Not many guitars on the wall, and not much wiggle room on price; which is surprising with all the online competition.
Stevvvvve
Customer service at this location is garbage. Maybe punk kid could stay off his phone long enough to complete the sales transaction.
Lazy
Horrible service staff snobby
13. GuitarFixer Bob LLC
Address: 167 Main St, Seymour, CT 06483 , Oraş Negru Vodã , Connecticut , United States
Just had Bob fix my 1962 American Vintage PBass neck, badly bowed. Bob fixed it like brand new. I highly recommend him to all musicians who need guitar work done. 5 stars Tom from Naugatuck. Thanks Bob!!!!
Well I needed to bring my New guitar to a professional to have it looked at an adjusted I guess the right word is Setup. I called around to several Big box stores but although they said they were trained I didn’t get that warm secure feeling of trust with my ne baby a 2019 Gibson Les Paul Standard High Preformance with a Bluebury burst finish to die for …
Well I was just about to run down to one of the big box stores but then while using Google came up with a little Guitar shop called Guitar Fixer Bob in Seymour ,CT. I read his credentials and who and how many years he had under his belt along with some well know Rock and Roll guitar hero’s he had for customers and I was sold I need to talk to this man. I called him up and even though he had a back logg (that’s always a good sign of great work) I got him to see me. Let me tell you the man is a perfectionist! What a subperb setup… I thought he was just going to throw on a new set of strings, tune it and be done after all this was brand new guitar from Gibson right….way wrong ! He spent two hours going over every little detail. Even found a missing screw in the nut mounting I had the Dealer on the phone but we found it in the case in a crevasse wow thank God!
Take your guitars to Bob don’t be penny wise and pound foolish going to the big box stores who would of just played it and sent me on my way. Bob when through everything, tweaked the neck adjusted the bridge and stopbar tailpiece oiled the neck adjusted the Nut and place back in the missing screw (it was very small the size of a pin head I never would have seen it missing) what a professional luthier. Lessons learned you get what you paid for at Guitar Fixer Bob LLC YOU ROCK my friend!
The store is never open when the website says it is
14. Westbury Music
Address: 686 Main St, Watertown, CT 06795 , Oraş Negru Vodã , Connecticut , United States
Very knowledgeable and helpful, willing to tell you how it is rather than take your money
Great, friendly and fast service!
Honest people work here and they do a good job repairing or maintaining gear. Inexpensive as well.
excellent store, good Fender Selection, nice acoustics, lessons, and school instruments.
Ordered instrument for my son, was told to pick up the next day, went the following day to pick it up and it wasn’t there. Also bought a box of reefs for the instrument and was given the wrong kind. The gentleman that waited on us was polite, although he didn’t recognize us even though we had just been in the day before!
Staff is very friendly and knowledgable.
15. La Salle Music & Sound
Address: 993 Main St #2233, East Hartford, CT 06108 , Oraş Negru Vodã , Connecticut , United States
Very curtious and quick service went to fix guitar ❤
Cool little music store with a certain old-school, pawn-shop vibe. Found a cool, used Kustom powered monitor/mixer and a short mic stand, useful items at a great discount. Enjoyable experience, since the staff was cool and helpful, letting me borrow a mic and cable to test my purchase before buying.
First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.
Sent me a different accordion with no straps and a case that should of been thrown out
Went in to sell my cello, the woman that was working there was amazing and very professional. She had to call the owner to ask about the selling price. He had her look up what my model last sold for on eBay (it’s 2021 my dude) and there were no matches so he had nothing to go off of. I paid $1400 for it, I was looking for around $500. He wanted to give me $50. An absolute joke. I’m not looking for top dollar but I’m also not looking to get completely ripped off.
Ordered lugs for my snare. They sent me receipts and invoices and never shipped my lugs. I called and emailed multiple times and never got a response back after leaving numerous messages. Been 2 months and I still don’t have my lugs and am out $60.
16. Music & Arts
Address: 99 Executive Blvd S, Southington, CT 06489 , Oraş Negru Vodã , Connecticut , United States
The employees are very friendly, knowledgeable, and helpful. A big shoutout to Rob for his help today.
Michael is a super helpful and knowledgeable salesman. I love your guys little store super dope!
The desk staff are welcoming, very nice, and patient.
My son meshes well with his piano teacher. She lets him play the kind of music he wants to play which I believe is important for helping to maintain interest and desire to play. His skill has improved greatly with her.
I whould l8ke to buy aking or yamaha euphonium
17. Middlesex Music Academy
Address: 440 Main St, Middletown, CT 06457 , Oraş Negru Vodã , Connecticut , United States
Love the staff and selections of instruments. I’ve gotten repairs done there with my old drums and my guitars and they have the best expertise when it comes to repairing instruments. Bought my first guitar since 2009 from there and I absolutely loved the feel and playing it. Matt and Jim are awesome.
love it
Great service, Matt and Jim and the rest of the crew there are wonderful.
The sales team made it possible for me to afford a piano for my son
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
18. Music & Arts
Address: 989 Farmington Ave, West Hartford, CT 06107 , Oraş Negru Vodã , Connecticut , United States
The staff was extremely helpful, patient, and knowledgeable, and I will definitely be coming back to them.
Provides great teachers and a convenient schedule, as well as instruments, repairs, accessories and advice from the musicians who work there. Take the opportunity to explore something new or study in depth.
Great store and affordable items
Yeah it’s good!
Limited retail space, but the staff is helpful and knowledgeable. Music lessons are offered on site.
I have condensed my original rant down to the following- we really like our children’s teachers- but the front desk needs saving
When ever I place an order for a left handed Guitar it takes like 6 weeks for it to get to me horrible ordering process
The worst company in the world!!!! If I can give anyone advice it would be to stay away from this place. Their thief’s and I will never do business with them again.
Go to the one in East Hartford much better . They only want to help when you make major purchases.
