Great place, nice workers and they price matched the drum set I wanted and going to ship it to me
Great store, and even greater employees!
Friendly staff , good service
Nice staff! Nice instruments, some violins, chellos, stingray basses, music courses. Very nice music store
My oldest came here for lessons and we purchased an intermediate trumpet back in 2019 that we were very happy with. Fast forward to 2022-23. First we bought a Yamaha intermediate trombone but the mouth piece was missing so they gave us a replacement “in kind”. This fall he dropped it on the ground and ovaled the shaft. This is where the fun begins. I drive the 30 min to the store and ask for a replacement, but they can’t find the sale in their system. I remembered the issue with the missing mouthpiece and the replacement. Unfortunately the clerk couldn’t get the internet to work to verify the size and sold us the large shank. Wrong! So now I have to spend another hour there and back just to return it. Amazon was more helpful but a search revealed that the “in kind” replacement from a year ago was a cheap version and the wrong size. They got me twice. Thankfully this is the last kid so I won’t have to go there again.
Poor service and rude employees. Not worth the time, go somewhere else
Terrible service. My girlfriend takes her son here for guitar and the teacher stood them up 5 different times and they didn’t reimburse her for 3 of those 5 classes. There staff told her son not to attend the class on 12/21/18 and his mother called to confirm this and the staff member failed to contact her back and when the teacher showed up to teach the lesson he decided he was not going to refund the lesson. When I say stood them up 5 times I’m not saying he called them 20 minutes before and said hey I can’t make it. I’m talking about them driving 45 minutes away just to find out the guy isn’t even there and failed to tell anyone. Is this good customer service? Is this fair ? You charge people 30 dollars for a half an hour and you don’t even show up?
I purchased a single set of music lessons from Music & Arts, and they auto-billed me for recurring lessons. After multiple trips to the store, and the personal assurances of the store manager that the incorrectly billed lessons would be refunded, I eventually requested a chargeback on my credit card after they failed to refund me.
Then they re-charged me for the amount I got back in my credit card chargeback, and immediately sent my account to collections!
They will charge you for services not rendered, lie to your face about fixing their own errors, and then damage your credit score when you have to take matters into your own hands to address their theft against you.
This is quite literally the single least ethical business I have ever had the misfortune of dealing with. Stay far, far away.
3. Quintana Music USA
Address: 3320 Old Capitol Trl, Wilmington, DE 19808 , Pike Creek , Delaware , United States
Top professionalism and talent the from Paul Janocha who’s been recording and producing top acts and local musicians with 34 years experience in a top of the line studio!
I haven’t utilized the facilities just yet but Paul set down with me and my husband and took the time to explain things to us!
Older studio but great for rehearsal. Mario is a great guy.
16. Studio 825
Address: 4644 Bailey Dr, Wilmington, DE 19808 , Pike Creek , Delaware , United States
Studio 825 is a full-service recording studio in Wilmington. We’ve recorded our last two full-length albums here, and we love the sound we get here. It’s a ProTools shop, and Ray Gagliardino is the owner and engineer, and also a seasoned producer and bassist. Ritchie Rubini also produces out of this location. (You can bring your own producer as well, of course!) The atmosphere is relaxed but professional; very comfortable, and the sound we get is exactly what we want. They have hourly rates, and package-deals as well. The gear is all top-notch and impeccably maintained. Best of all, you can sometimes be visited by Lola the Studio Dog. 🙂
Studio 825 is our happy place.
–Jill from “Hot Breakfast!”
17. Guitar Center
Address: 5141 Brandywine Pkwy, Wilmington, DE 19803 , Pike Creek , Delaware , United States
Hay de todo en cuanto la música y variedades de marcas y precios. Se puede probar el instrumento, el equipo. Son servicial y prestos para ayudar
Best selection and they know what you’re looking for
Great selection of products and friendly staff
Alot of guitars not alot of amps
Always fun to stop in and browse. Often find good deals on eqipment
The worst. Review in detail to come.
I have been a customer for a long time. The one thing that remains a constant over the years is the condescending staff. Had another poor experience this weekend and I am moving on from making big purchases here.
Went with a friend. Called beforehand about a product and were told to come into the store to get it. Ended up in the store for nearly 40 minutes while employees openly complained around us about helping other people. Will was attentive and kind, but was telling us things and then going back on his word the next minute. Employees seemed unwilling to help him with his questions.
Date of performance 06-19-21: One month prior to our wedding date, we contacted Adeline on Gig Salad to perform the ceremony music for our Wedding. I cannot say enough good things about Adeline and her performance!! Throughout the planning processes, she was prompt to respond to all of my inquiries and met with us over zoom since my husband and I were novices to hiring a musician for an event like this. Not only did Adeline bring ideas to the table but she was also open to learning a new song from the recessional piece of our wedding (“Sign, sealed & delivered” by Stevie Wonder). Adeline definitely added that extra element to our wedding to make it truly magical!
20. Herche Musical Instruments
Address: 5810 Kirkwood Hwy STE A, Wilmington, DE 19808 , Pike Creek , Delaware , United States
