Contents
- 1. DuBaldo Music Center
- 2. Alpha 1 Music
- 3. Acoustic Music
- 4. Music Outlet
- 5. La Salle Music & Sound
- 6. Rayburn Music
- 7. Music Center of North Haven Llc
- 8. The Music Bureau
- 9. Middlesex Music Academy
- 10. Guitar Center
- 11. Windsor Music Centre
- 12. JC Music
- 13. Family Music Center
- 14. Blue Bus Music
- 15. Pat Russo Music LLC
- 16. Upscale Music
- 17. Merle’s Record Rack
- 18. Replay Records
- 19. Redscroll Records
- 20. Falcetti Music
1. DuBaldo Music Center
Address: 881 Main St, Manchester, CT 06040 , Poble Sec , Connecticut , United States
Phone: (860) 649-6205
Assessment: ★★★★½
4.9/5 based on 11 evaluations.
Site web: https://dubaldomusic.com/
Business hours:
Reviews
That was likely the most pleasant guitar buying experience I have ever had. I could not recommend patronizing this amazing store more. Thank you so much!!
Fantastic service, fast shipping, and competitive pricing.
Prompt and professional! Recently purchased an SBMM Majesty guitar online and it came in perfect condition with Dubaldo only upgrades, Will definitely recommend them and will be making more purchases in the future. Thanks Dubaldo team!!
Great service
2. Alpha 1 Music
Address: Hamden, CT 06514 , Poble Sec , Connecticut , United States
Phone: (203) 691-7500
Business hours:
3. Acoustic Music
Address: 4 Maple St, Chester, CT 06412 , Poble Sec , Connecticut , United States
Phone: (203) 458-8353
Assessment: ★★★★½
4.5/5 based on 28 evaluations.
Site web: http://www.acousticmusic.org/
Business hours:
Reviews
It’s a no brainer, seriously. I’ve been going here since since I was 16, and used to annoy George with my Stephen Stills impressions. He was patient with me, lol. Anyway, this place is and has always been much more than a guitar shop. Yes, it’s a big part of who they are, but make no mistake, it’s also a place to be inspired, and be around people who truly love the instrument. They are the ONLY place I send folks.
Great staff! Walked out with the best guitar I’ve ever played (let alone owned)
The guitars in this shop are amazing; all of them make me sound like a guitar hero. The staff is friendly, knowledgable and more than happy to help.
Had a guitar cable when I needed it.
Thé Owners are lousy business
Not many mandolins
No prices listed
4. Music Outlet
Address: 151 Hazard Ave Suite 14, Enfield, CT 06082 , Poble Sec , Connecticut , United States
Phone: (860) 749-2050
Assessment: ★★★★½
4.7/5 based on 120 evaluations.
Site web: https://www.facebook.com/musicoutlet.ct
Business hours:
Reviews
Awesome music store, great customer service. Last of a dying breed.
I love Music Outlet, I have been coming here since I was 10. Awesome selection of music at extremely reasonable prices. I will always come here over any big company to buy my music, it feels good to support local businesses. Like everyone else says, if they don’t have it in stock they will always order what you want, very friendly and knowledgeable staff.
This is the last of its kind… A real music store. I needed a birthday gift for my father, so I headed in to find a Jonny Cash album for him to listen to in his car. It was easy to find because the CD’s were so well labeled. Though I found the product quickly, I lingered in the atmosphere a bit. Like I stepped back in time to my teen years. So nostalgic. I love this place.
Great! Tons of rare stuff! Great prices!
I wish it was closer to me.
I wish it was closer to me.
Tucked closer to the outskirts of Enfield instead of the US-5 and mall area, Music Outlet hearkens back to those personal music shops of past that are mostly in hipstervilles and cities now. A modestly-sized store which looked a lot like a Strawberries, at the far end of a strip mall, caters mostly to pop and rock, around the 70’s~90’s as one might expect.
Though the staff was very knowledgeable, friendly and patient, mainly to a lonely older man rejoicing the days before the internet ruined everything, the shop lets you know this is a classic-rock kind of place and not much else. The shop owner, whose been here and there, other parts of Enfield to Northampton, MA stocks walls of LPs and reasonably priced new and used discs, but I’m not sure you’ll find too much uncommon stuff. Disappointingly, the other genres that inspired rock, like jazz (or any sub genres like fusion, funk, etc.) were singled to just a row, with some stuff classified in the pop/rock sections and bins of LPs. That’s it.
A worthwhile store and owner who will help you find something if you don’t have the internets, but not for anyone looking for jazz CDs in stock — which is extremely tough to find in CT.
Great atmosphere. Love the big, detailed upcoming releases board, and friendly, knowledgeable staff.
Someone said “best indie cd store around” which is a real stretch. Not a whole lot of indie in my experience. Mostly boomer rock and playing it safe mainstream stuff. It may not be your cup of tea but if you own a record store and don’t carry at least one King Gizzard record then you aren’t really tapped into what is current and what sells.
This isnt a music store. I am a professional guitarist, and was looking for a local place to buy another guitar. This is a RECORD store, the ideas cool but I think the name is miss leading. Its definitely not a music outlet, should be called record outlet.
5. La Salle Music & Sound
Address: 993 Main St #2233, East Hartford, CT 06108 , Poble Sec , Connecticut , United States
Phone: (860) 289-3500
Assessment: ★★★½☆
3.6/5 based on 25 evaluations.
Site web: http://www.lasallemusic.com/
Business hours:
Reviews
Great service.
Small shop but has any parts you’d need are probably there and the staff were helpful.
Purchased an accordion from Rob very professional and a great repairman
First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.
Went in to sell my cello, the woman that was working there was amazing and very professional. She had to call the owner to ask about the selling price. He had her look up what my model last sold for on eBay (it’s 2021 my dude) and there were no matches so he had nothing to go off of. I paid $1400 for it, I was looking for around $500. He wanted to give me $50. An absolute joke. I’m not looking for top dollar but I’m also not looking to get completely ripped off.
Sent me a different accordion with no straps and a case that should of been thrown out
Ordered lugs for my snare. They sent me receipts and invoices and never shipped my lugs. I called and emailed multiple times and never got a response back after leaving numerous messages. Been 2 months and I still don’t have my lugs and am out $60.
6. Rayburn Music
Address: 22B Andover Dr, West Hartford, CT 06110 , Poble Sec , Connecticut , United States
Phone: (860) 953-8846
Assessment: ★★★½☆
3.7/5 based on 12 evaluations.
Business hours:
Reviews
Very friendly fast and efficient service! I love shopping local
Very helpful.
Excellent Quality of both service and instruments.
Fast and friendly service
STAY AWAY from this company! I rented a cello early 2019. We returned the cello in Aug 2019 and are still getting billed for it! I’ve called and left messages since no one picks up the phone in the Milford office where I rented and returned the instrument. No call back and monthly payments for the cello are still getting charged off my bank card. Had to file a complaint with my bank to stop payments. Terrible terrible business practice!
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
We rented a viola from Rayburn. The first viola wasn’t put together right (something to do with the bridge). after switching to another viola we realized the bow doesn’t quite fit with the viola.
we rented from the music store in the center and it was a great experience but pricier. though Rayburn isn’t cheap either
they will be replacing the viola once more, lets see how it goes this time…
we rented from the music store in the center and it was a great experience but pricier. though Rayburn isn’t cheap either
they will be replacing the viola once more, lets see how it goes this time…
7. Music Center of North Haven Llc
Address: 473 Washington Ave, North Haven, CT 06473 , Poble Sec , Connecticut , United States
Phone: (203) 234-8865
Assessment: ★★★★☆
4.2/5 based on 37 evaluations.
Site web: http://www.musiccenternorth.com/
Business hours:
Reviews
A refreshing ,fun atmosphere.
Mary and Mark are professional caring proprietors.
You won’t be disappointed.
Mary and Mark are professional caring proprietors.
You won’t be disappointed.
Mark and team do a great job, even for an amateur. They make you feel comfortable and their people are good. Glad I walked in and asked for lessons. Just an all around nice experience.
I really enjoy being part of the Music Center of North Haven. Mark, his wife, and the staff are very friendly and accommodating. They make you feel like you are part of a family.
Super friendly and knowledgeable staff.
Great instructors. Great atmosphere.
Great place to get music!!
This is a review for the musical forest cafe. I wish I could have enjoyed the food at this place, but this business is a mess. I came here a month ago on a Tuesday and they were closed out of the blue, so they granted me a 10% discount coupon for my trouble. I decided to give this place a try once again today so I called in advanced, but no one picked up the phone. I then googled their hours and noticed it said they opened at noon (I tried calling at 11:00 a.m.) but that they were opened today. To be completely sure about that, I checked their facebook page that stated, in fact, that they were open. When I arrived to the restaurant the owner greated me and stated that they have been closing on Fridays for the past 9 months and that I should have checked their facebook page prior to coming in here (REALLY?!). After explaining to him that I DID checked facebook he apologized and said he will change the facebook hours for his restaurant and offered to give me another discount coupon. I didn’t even bothered to take the coupon and left very disappointed by the lack of reliability and professionalism of this place and won’t ever be coming back. Places like this just reinforced my belief that going out of business is a conscious effort and wouldn’t be surprised if this happened to this cafe in the near future.
Guitar tech could not look at my guitar because he busy making egg sandwiches.
UPDATE: To clarify, the small bag of “trash” was a small bag of shirts and pants that were out grown and not trash which the owner stated several times and now denies. He also forgets that I was sitting there in my car for several minutes trying to figure out what the poorly sprayed wording actually stated or if it was just covering up something and i even took out the clothes in the bag and showed it to him but he didn’t care and continued to argue with me. Again, I had donated to this location before it was deemed abandoned and was accused repeatedly to get my trash out of there. I did go down the street and donated the clothes to Goodwill. The issue I have is how the owner handled the situation and the accusations that were thrown at me even when confronted with the proof that they were wrong and I was clearly trying to donate a small amount of clothes and left when asked. Move this very prominent former donation bin to the back our your lot or put a proper sign up, chain close the handle or just politely tell someone its closed.
This music center used to have a clothing donation bin out front which I have donated to many times before. It has since been painted over with illegible spray paint saying bin closed. I was standing by the bin trying to figure out what the writing said and employee came out and screamed at me to take my trash somewhere else and was extremely rude shouting at me like I was doing something illegal. He told me to bring my trash to Goodwill. Would never bring my kids here for their music needs with staff like this.
8. The Music Bureau
Address: 1 New London Rd, Salem, CT 06420 , Poble Sec , Connecticut , United States
Phone: (860) 886-0203
Assessment: ★★★★½
4.9/5 based on 8 evaluations.
Site web: https://themusicbureau.com/
Business hours:
Reviews
Personal and attentive, knowledgeable and professional. You’re not getting treated like a faceless wallet in a warehouse shop here!
The people here are friendly, knowledgeable, supportive and very helpful. I have been taking bass guitar lessons here and am absolutely amazed with my progress. Besides the one-on-one lessons, I also enjoy their group sessions where we get to learn and practice songs together. I also bought a couple instruments, strings, amplifier and some accessories from them at great prices. If you want to take lessons on any musical instrument, or want to rent or buy any musical instrument, I highly recommend the Music Bureau, conveniently located at Salem Four Corners.
So I have been battleing this in my head for awhile so I just happen to notice this little shop walked in knowing very little, was super friendly, and answered all my questions, by the time I left he had me set to buy one, So today I’m going to go buy it, I. So excited !!!
This business has changed hands a few times. But still has a great selection of core instruments and accessories. Also offer lessons.
9. Middlesex Music Academy
Address: 440 Main St, Middletown, CT 06457 , Poble Sec , Connecticut , United States
Phone: (860) 344-0525
Assessment: ★★★★½
4.5/5 based on 27 evaluations.
Site web: http://middlesex-music-academy.com/
Business hours:
Reviews
I needed small studio monitors for a Yamaha YDP 323, so that I could record it without wearing headphones. Matt recommended PreSonus Eris E4.5’s. What a great set of speakers! No hum or distortion and completely accurate. The price was also great, no more than online while shopping local. Great store, great staff. Thank you!
Very nice place.
I’ve been a patron of the Middlesex Music Academy for over a decade. This is the place. THIS, is the place. If you’re looking for a tutor, repair or an expert opinion/guidance about music, THIS, is the place. You are not going to get the same care or interaction elsewhere; THIS, is the place.
For instances, their “repair guy” Joe Stereo, is the best. I have trusted him with my most beloved gear and he has treated my gear as if it were his own. He is aces. He’s always gone above beyond the call of duty in every conceivable way. Joe has worked on more than a dozen of my
instruments and I have never been dissatisfied in anyway.
Matt, the store proprietor, is a seasoned musician. He and his dedicated staff are generous with their knowledge and willing to work with anyone on any budget or otherwise to achieve their goals. I can’t say enough about this homegrown and beautiful establishment.
The bottom line, if you’re looking for a music store where you can build a lasting and worthwhile relationship with, then look no further than the Middlesex Music Academy. THIS, is the place.
The sales team made it possible for me to afford a piano for my son
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
10. Guitar Center
Address: 839 Queen St, Southington, CT 06489 , Poble Sec , Connecticut , United States
Phone: (860) 628-0984
Assessment: ★★★★☆
4.3/5 based on 603 evaluations.
Site web: https://stores.guitarcenter.com/ct/southington/525?source=4GOA5AJBA
Business hours:
Reviews
Polite attentive staff, decent prices. Pretty big store with plenty to choose from! Store is organized well…with an entire room full of acoustic guitars.
Great place
Smaller guitar center but has the mainstays and stuff you need in a pinch. Great for a quick grab of cables or fog juice. Used equipment is always nicely stocked and the staff are very helpful
A nice selection of products but seems more centered towards guitars and not very robust regarding other instruments.
half the staff cares and they are great the other half don’t even want to be there
Good place for your musical needs, but when I visited, they had 1 person in each department, so when 1 customer had a number of questions & they might get a sale with that individual, that leaves you to fend for yourself unless you track down someone else to get some information from a different dept. If they’re busy, then you’re on the search again.
Would’ve garnered 4 stars because of their selection, but when I got the keyboard that I wanted to get (since no one was around to ask, I had to ask Google, of which helped me with particular specs), the counter person didn’t advise that I needed a separate power cord to power the keyboard (not a power synth, just a simple starter keyboard). I gave the gift for Christmas & then when they went to look for the AC adapter, they & I then found that the keyboard didn’t come with one. I have to order one now & the one that got the keyboard was stuck not able to play it on the day the gift was given since most stores were closed that day, so shaved another star down to 3 stars.
without option to give negative 5.
we were going to spend like 10k on equipment. first i asked on of the managers if they have military discount and said no, which on the website says they do. I gave the person a list of the instruments we needed with the quantities and model but everything was wrong I was there for three hours I had only managed to sort half of the list which was wrong he kept putting things wrong.
I ended up canceling the order which they didn’t even know how to do.
we were going to spend like 10k on equipment. first i asked on of the managers if they have military discount and said no, which on the website says they do. I gave the person a list of the instruments we needed with the quantities and model but everything was wrong I was there for three hours I had only managed to sort half of the list which was wrong he kept putting things wrong.
I ended up canceling the order which they didn’t even know how to do.
Lazy
Gamestop for guitars. Sold mine, gave me 25% of orginal cost. RIP off.
11. Windsor Music Centre
Address: 95 Poquonock Ave, Windsor, CT 06095 , Poble Sec , Connecticut , United States
Phone: (860) 688-5782
Assessment: ★★★★☆
4.1/5 based on 34 evaluations.
Site web: https://ursin19.wixsite.com/windsor-music-centre
Business hours:
Reviews
Salvador is to taking good care of us!!! Grazie Sal!!
quick in and out
Low cost repairs. fast, convenient respectful
Nice guy and great service so far!
It’s okay.
Not bad.
My grandma brought two ukuleles here to be repaired before she passed away. They were from the 1940s and held a lot of sentimental value for me, as they were the first instrument I ever learned to play on. After she passed away, a family member went to retrieve them and the store conveniently had “no record” of them. Scammers and low lifes.
terrible repairment
12. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Poble Sec , Connecticut , United States
Phone: (203) 630-0234
Assessment: ★★★★½
4.7/5 based on 52 evaluations.
Site web: http://www.jc-music.com/
Business hours:
Reviews
JC Music have sold my amplifier, clarinets, trumpet. They are very fair and courteous and works with you on getting the best price. I highly recommend using JC Music for you consignment items. Joe D., Cheshire, CT.
I brought my flute in for an emergency repair at 6pm on a Friday. Shawn fixed it for me immediately, and didn’t charge me! He gave me a tour of some of the used horns for sale there — great stuff! I’ll definitely go back.
My 3 boys take piano lessons at JC Music and I have been pleased to see their growth not only in their technical skills but in their understanding of music theory and their enthusiasm to play. This is in no small part due to Brian’s instruction and also the twice a year recitals which give the boys something fun to prepare for. Additionally we have used JC music’s instrument rental program to get my son’s clarinet for school and found that process smooth and the instrument itself was in excellent shape. Nothing but good things to say about JC music.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
13. Family Music Center
Address: 2024 E Main St, Waterbury, CT 06705 , Poble Sec , Connecticut , United States
Phone: (203) 756-0843
Assessment: ★★★★½
4.6/5 based on 18 evaluations.
Site web: https://familymusic.net/
Business hours:
Reviews
Great teacher and staff.
The owner is very friendly, very knowledgeable, and repaired my delay pedal quickly. It works better now than when I got it. Great store.
great teachers and staff
Drop off kids guitar for new string and the service was fast and cheap
It’s a cool place to buy accessories for your musical instruments but when I wanted to fix an instrument it took me a while to get it back.
Real nice place to learn music
14. Blue Bus Music
Address: 6 Prospect St, Ridgefield, CT 06877 , Poble Sec , Connecticut , United States
Phone: (203) 244-5296
Assessment: ★★★★☆
4.4/5 based on 14 evaluations.
Site web: http://www.bluebusmusic.com/
Business hours:
Reviews
A great local music store with a variety of Maton guitars, occasional performance showcases, and fab music teachers available for lessons.
I can’t say enough about this place, it really is much, much more than your average music shop.
Owners Sanna and Patrick are kind, thoughtful and very customer focused. I purchased a beautiful Maton guitar and an AER amplifier there and also had Patrick do some work on my old Guild acoustic, and my experiences were extremely positive. Patrick took time with me and really understood what my goals were musically, and all his advice and recommendations were very useful. Sanna was also great, and always got back to me very promptly with any questions or concerns I had along the way.
Blue Bus also has a dedicated team of teachers that I also highly recommend, available to teach people of all skill levels.
They also have an “open mic” evening which has been put on hold because of the pandemic, but I know they want to resume it when things get better (which can’t happen fast enough).
It has been a real pleasure to support this local business, the individualized customer focus from them makes it so worthwhile.
Highly recommend!!
Owners Sanna and Patrick are kind, thoughtful and very customer focused. I purchased a beautiful Maton guitar and an AER amplifier there and also had Patrick do some work on my old Guild acoustic, and my experiences were extremely positive. Patrick took time with me and really understood what my goals were musically, and all his advice and recommendations were very useful. Sanna was also great, and always got back to me very promptly with any questions or concerns I had along the way.
Blue Bus also has a dedicated team of teachers that I also highly recommend, available to teach people of all skill levels.
They also have an “open mic” evening which has been put on hold because of the pandemic, but I know they want to resume it when things get better (which can’t happen fast enough).
It has been a real pleasure to support this local business, the individualized customer focus from them makes it so worthwhile.
Highly recommend!!
my husband has been getting guitar lessons here for years, since they were in katonah. the owners and instructors are wonderful and the prices are very reasonable, particularly if you buy a package.
Nice looking small shop with an interesting selection of off brand guitars. I always like when the smaller shops aren’t afraid to stock higher end gear. The selection of acoustic guitars especially. The pedal section could use some fleshing out.
Needed one string for my son violin rental. The lady was trying to sell me on a pack of strings that I do not need.
Bought a Maton guitar ….. company doesn’t have a clue on how to set a guitar up….. I have purchased no less then 50 guitars been playing for 50 years…. this company shouldn’t be allowed to sell guitars much less Maton .
15. Pat Russo Music LLC
Address: 424 N Colony St, Wallingford, CT 06492 , Poble Sec , Connecticut , United States
Phone: (203) 741-9500
Assessment: ★★★★★
5/5 based on 29 evaluations.
Site web: http://www.patrussomusic.com/
Business hours:
Reviews
Pat is a phenomenal guitar teacher, he is always upbeat and puts everyone around him in a good mood
Why would you learn an instrument anywhere else? Highly recommended.
Pat Russo in an awesome teacher. He has the talent and ability to teach any type of music at any level. He finds ways to help you at your specific level and with the songs of your choice. He makes every lesson informative, friendly and enjoyable.
16. Upscale Music
Address: 53 Maselli Rd, Newington, CT 06111 , Poble Sec , Connecticut , United States
Phone: (860) 667-7747
Assessment: ★★★★½
4.8/5 based on 41 evaluations.
Site web: http://www.upscalemusic.com/
Business hours:
Reviews
My vintage guitar with an out of production pre-amp was expertly repaired for a fair price. Thank you Mario.
I brought my bass guitar in, and Mario worked a miracle, and now it looks and sounds amazing!
Mario is very knowledgeable. He took the time to not only fix my amp, but let me know how to set it up so I won’t have the same issues down the road. Very good guy. I highly recommend Upscale music for amp repairs.
I had a good experience at this store,try it.
Knowledgeable person, who likes to get into his projects. Need things worked on reconfigured or upgraded, hes the guy to talk to. Fender also highly recommended him
I am a believer. Did nice work very quickly on my vintage telecaster for a great price. Highly recommended – and I don’t highly recommend very often 🙂 And he has some nice amps at very reasonable prices. I will be going back.
I don’t like giving negative but Mario burned me for $50. And I gave him a chance to fess up. Briefly, I needed pre amp work done on my guitar. He took a deposit and after some time, I called him to pick it up and he told me he was backlogged. No problem on my part I have other guitars. Later, my money tightened and I called him to not work on the guitar and that I would bring it back in spring or summer. He didn’t respond. When I came to pick up my instrument, he told me I couldn’t have my deposit returned because he had started diagnostics on it which was a lie. But I was truthful telling him that I would return it at a later date. I won’t ever trust him again and there are other honest guitar repair folks around. He wasn’t cool. Sure he gave me a set of strings as a consolation prize. I had bought from Mario before but never will return. He lost my patronage. I told him the truth about my willingness to return at a later date and he lied to me in return. And he kept giving different repair costs the lowest given when I picked up my guitar but by that time I had lost confidence in his business ethics. I’m self employed and I would never treat any customer in this manner.
17. Merle’s Record Rack
Address: 307 Racebrook Rd, Orange, CT 06477 , Poble Sec , Connecticut , United States
Phone: (203) 795-9033
Assessment: ★★★★☆
4.2/5 based on 133 evaluations.
Site web: https://merlesrecordrack.com/
Business hours:
Reviews
Great service will be back
A very cool throwback. The selection varies, but that is totally understandable for a record store. Fun place to browse for music, which is something you don’t really experience any more.
Great place, it has everything I just wish it could stay open a little longer since I get out of school at 5 and it closes by then
Cool place to look around… Too bad the prices are the highest I have ever seen in the state! Most stuff is double what it should be! This dude wants $23 for a used CD! A lot of stuff isn’t priced and if it is it’s insanely over priced. None of the used cds are even refurbished..I looked at a bunch of them and they were scratched. I was excited to go here for the first time a few weeks ago but what a disappointment. The kid that worked there was very nice but even he said some of the prices were really high but he was very helpful and kind. He talked about music with me as well. The owner just sits in the corner and barely speaks to anyone. I told him it was my first time here and where I was from and he told me people come here from japan all cocky and laughed… I wasn’t saying I was far away…what a way to win over a new customer. They don’t even have a computer or a database to see what’s in stock or what the prices are. Very unorganized.. he pulls prices out of nowhere on what he feels like it should be without any research. So even though the place is nice and has a ton of stuff be very careful what you purchase so you don’t get ripped off price wise. All of the cds and records I wanted I ended up purchasing online on amazon brand new for half the price of his used items…it’s too bad because I think I would’ve loved this place and spent a lot of time and money here if the prices were halfway decent.
Went in to trade in some of my old receivers and turntables. The staff was very friendly and helpful and gave me a reasonable amount in store credit I used to pick up something I wanted. Excellent selection of records, reasonably priced. Many used receivers, turntables and speakers. Very cool music art on the walls for sale too.
Nice place with plenty of inventory on Vintage audio and music. Great customer service. Parking can be a challenge.
Prices are pretty high, vinyl not bad, but achieve humble grading. But there a lot of vintage turntables, amplifiers etc. The owner is a King Of Promotion.
Nice shop just a little hi on some of records and CDs, full price for a,30 year old records he’s not the only place to buy but he has it and you get it now instead of waiting for shipping
The owner is a real jerk. Barely spends any time with customers, especially persons of color. Prices are all sky high and most of the equipment is low end with a lot of wear and tear. Vinyl selection is good but not everything is priced – got to bring it to the owner for a quote. Would be worth the trip if the owner ever changed his attitude and developed a “personality!”
18. Replay Records
Address: 2586 Whitney Ave, Hamden, CT 06518 , Poble Sec , Connecticut , United States
Phone: (203) 934-9999
Assessment: ★★★★☆
4.4/5 based on 52 evaluations.
Site web: https://replayrecords.org/
Business hours:
Reviews
Extremely knowledgeable staff, who you can tell really enjoy working there. Very friendly, interested, and helpful staff as well that are great to have a chat with.
EXCELLENT SERVICE
Great store with a very knowledgeable staff that knows about all kinds of music. Doug and Rick are the best!! Highly recommend going there!!
they had a nice variety of lp’s and a welcoming atmosphere but they just didn’t have a big heavy metal collection
Why go here with Redscroll so close?
The selection is hit or miss. Sometimes a good selection, sometimes nothing great.
Prices are higher and quality is lower than other options in the state.
Nice friendly environment good selection.
This place looks closed. Permanently closed.
I brought some records to sell at their former West Haven location. Mind you, I probably had some records that I originally purchased from REPLAY none less than $15. I enjoyed going there, they had a great selection of surf music that I loved. But, after the owner had an hour to look over my collection that were in very good to some in pristine condition, he gave me a price of $3 a copy. I declined his offer. So, on my way out of his premises he berated and made fun of me, and said OUT LOUD in the store that I don’t know how to rate records. That was akin to him kicking me in the ass as I left the store.That SOB is arrogant as HELL!!! Don’t shop there, phony attitude fills the air. I never went back, nor should you.
I called this place earlier in the day and the guy I spoke to sounded pretty nice and assured me that they carried what I was looking for. I just visited and walked out and was completely disgusted with the expierence. The original guy I spoke to wasn’t there, the guy that was there was completely useless. He gave me zero guidance and when I asked for help. He said “idk, I can’t control what people bring in here, no one listens to that stuff” he saw me walking around lost and in need of help and not once did he help. This guy was just sitting there, he had to be high, the guy was like swaying back and forth, falling asleep. Will never go back here again. Absolutely horrible expierence.
19. Redscroll Records
Address: 69 S Turnpike Rd, Wallingford, CT 06492 , Poble Sec , Connecticut , United States
Phone: (203) 265-7013
Assessment: ★★★★½
4.7/5 based on 406 evaluations.
Site web: http://www.redscrollrecords.com/
Business hours:
Reviews
Another amazing place off the beaten track that had literally thousands of vinyl records and CDs. I have never seen so many SST releases in one place before. Their Hardcore Punk vinyl section was truly inspiring. Could have spent much more !!
Really great and friendly record store. Everyone who works there is great and really seem very knowledgeable about the records they sell and always go above and beyond to help me with any questions. I wouldn’t go anywhere else!!
Best selection in the state, condition and price of records written on protective clear sleeves. Fair prices, large used and new selection, variety of genres, obscure titles abound
Nice to go into a real record store again. Gentleman behind the desk was droop light very helpful informative which was refreshing. Only thing was they were out of the CDI was looking for but had already ordered it . I would say make the trip to read scroll records in Wallingford
nice records but the workers always seem annoyed
I Like their underground and rock music I’m not overly fond of pop music.
Place sucks BOOOOOOOOOOOOOOOOOO
Do NOT bother selling your records here. The guy treated my Vinyls like absolute trash. He got his fingerprints on ALL my records that were in very good condition. Then after he defiled them all, he offered me a stupid low price on a stack of about 20 classic rock vinyls. I would highly advise against selling your records here. Other than that the store was nice and had a good selection
Very unfriendly staff, almost like they were doing you a favor. Said hi to them upon entering on numerous occasions, and are only met with silence. Bought a $140.00 record, and it was scratched to the point where it’s almost unusable. I tried making conversation as I checked out, and even asked if they had a particular record, discovery by daft punk, and was met with a conversation ending “no.” Very disappointed in them, it was robbery that they charged me for a 140$ record that was all scratched up, they don’t even tell you what condition it is in, they trick you with their antics.
20. Falcetti Music
Address: 1755 Boston Rd, Springfield, MA 01129 , Poble Sec , Connecticut , United States
Phone: (413) 543-1002
Assessment: ★★★★☆
4.3/5 based on 71 evaluations.
Site web: https://www.falcettimusic.com/
Business hours:
Reviews
I must say, Scott at this location is a real professional. I’ll rent instruments from him for my kids this coming school year without a doubt. Very approachable and responsive with regard to any inquiries I have had.
Thanks Scott and the rest of the gang.
Best Regards,
Dave
Place rocks!!!
These guys Rock. I ordered this guitar online from them through Reverb and they were incredibly helpful, and got the guitar shipped out the same day I ordered it. I also have to mention how well they packed the guitar for shipping. Wrapped in bubble wrap and double boxed. I could not be happier with the service, price and guitar.
Just wonderful
Falcetti Music in Boston Rd, Springfield is a great place for music lovers to try instruments, for kids to learn music. Staff are friendly and professional, music teachers are patient and talented.
I bought a digital piano at the Big E from Tony, an owner. The new piano sounds great and I love being able to practice with headphones . Tony provided me with excellent customer service. He was was very attentive, patient and addressed all my questions. He made arrangements for my old piano to be removed which was done within a couple of days. The movers were professional, courteous and very experienced. I anticipated that the movers would have a difficult job of moving the old piano from the 2nd floor of a split-leve but, no problem! They set up my new piano at the same time. Thank you,
I would rate this 0 stars if that was an option. This is probably the worst music company I’ve come across ever. As a former employee I’ll let you in on a secret that they barley pay their music teachers anything. When I was hired I knew that I wasn’t going to last, $10/hour for 5 hours a week, minus taxes and my travel expenses I think I made $25/week. They’re overpriced, unfair and hire just about anyone off the street that can hold an instrument. With the theory being “you don’t need to play well to teach well.” I think this comes from the owner barley being able to play a note himself.
Though I hear things have gotten better since the daughter took over (who by the way seemed to be the only one there to have ANY clue of what’s going on).
This is a terrible business and the only music store I will straight out tell people NEVER to use. (though Gerry’s in south hadley is only marginally better). If you want lessons, go to CMSS. If it’s music or accessories you’re after then I’d go online. Not only will your wallet thank you won’t have to deal with these crooks.
Went to get a guitar setup, over the phone made me believe it was in-house, but when I got there it wasn’t. I got the guitar back a week later, the action was high and the strings looked like they were done by a child, inconsistent winds and loops of string. Owner sat there and never greeted me when I came in, just the manager was atleast a little helpful. When I went back to get a refund the clerk at the counter made it seem like my problems were non existence, and devalued the personal significance of my problems. The guitar tech gave my guitsr back with several parts dirtied, and he also lost 2 screws to my pick guard which he then replaced with TWO DIFFERENT screws. All the screws had different lengths and some of them dig into the wood, so if I even had the original screws they wouldn’t fit in anymore. The clerk didn’t know how to do a refund so I sat for around 10-15 minutes waiting while he called the manager every 5 minutes, while the owner was right there talking to someone casually and could have stepped in for a minute to help. On top of this, they never told me they lost the screws. Never on the repair ticket or anywhere, I found it out when I got home and took off the pick guard and looked at the screws. Never come, I recommend guitar center, it may be a chain but the guys there at the West Springfield store are local and actual musicians they don’t reslly try to up sell you as long as you know what you want, also two in house guitsr techs are very nice and said they’ve repaired bad setups from this place, or wherever this place sends your guitar off to, before. -1/10 stars.
According to the website they have a wide selection of guitars. I was specifically interested in a PRS. I found them on the PRS website as an authorized dealer. I get there to see that they just downsized and had and VERY limited selection of guitars, and only 2 PRS guitars. Included none from the PRS S2 line that they said was on their website. Also, all (2) staff was busy when I was there so couldn’t even speak to anyone. If you’re a guitar player, don’t waste your time with this place. It’s a joke. Dont trust their website either. I understand guitar retailers aren’t big right now but the website made it seem like that were actually in the game still. They are not.
