Great customer service and very generous with their gifts along with their lovely Taylor guitar. They kept their promise and the guitar arrives in pristine excellent condition. Tobias Music Fine Guitars is the place to shop for your guitars and among many other unique instruments. Great professional conversation in handling with price arrangement. The overall experience is satisfaction and appreciation for their help to musicians in the Chicago area and the United States over 40 years. Thanks
Just purchased my 3rd guitar from Tobias Music. They are great people to do business with. As an out of state customer, it is so reassuring to have such competent, trustworthy, and fun people to deal with. They helped me choose the right guitar, and then it arrived quickly and in perfect condition. Highly Recommend!
Can’t say enough about this place. White-glove service, very friendly and knowledgeable, everything they have is top-of-the-line.
I recently purchased an Eastman 335 style electric here and it blows away any actual 335 I’ve ever played 1. because it’s well made and 2. because the setup done in-house is immaculate. They threw in a humidifier and all.
All around the best customer experience at any guitar shop I’ve ever been to.
They are more of a acoustic guitar place not really a place for bass players .
***EDIT***
So, I am knocking down my review from five stars to three; due to my most recent experience a couple months after the first one. So I reached backout to buy another guitar (place order) as I really wanted an AD22e or another model I can’t remember, but after confirming they could place the order I let them know that I wanted the AD22e and to provide me the full price so we could close the deal and they went silent, mind you I didn’t even get a copy of the receipt from my AD27e that never came which I had also requested from the last conversation.
I did finally get my guitar ordered but I had a national retailer place the order. I was disappointed I didn’t hear back from Tobias Music about completing the purchase and obtaining a copy of the receipt for my AD27e that never came.
** original **
Just bought an AD27e (Taylor) from them after finding it for sale online. it was a great buying experience. I’m a lefty, buying guitars online is the norm, and most of the time guitars I buy take a day or two to pack and ship. we had a few emails back and forth and they were quick to respond and very professional. These guys had it packed and shipped the same day, and I didn’t place my order until after lunch; that’s service.
They also took the time to dial the guitar in; it came with the action set and was tuned ready to play out of the box. Paul did a great job and really made this buying experience easy, and hassle free. I’ll have to check back often to see what other lefty guitar they get in. If I have the chance, I will buy from them again.
3. Melody Mart USA
Address: 18062 Dixie Hwy, Homewood, IL 60430 , Rădulești , Illinois , United States
A real life music store with someone real to help you. A great place to get your music gear. Check them out.
Very enthusiastic you can tell the people there are very passionate about their love for music
Melody Mart is an amazing, small local music business store in Homewood, IL. They do repairs, sell equipment, and have lessons. I’ve taken guitar and vocal lessons there. Both teachers were amazing to work with. Highly recommended!
It’s a good place to get your kids to start learning how to play an instrument.
Very rude staff. I approached the counter and asked if I could complete the online registration for music lessons in person. The staff member spoke very rudely to me. When I notified this person of his unprofessional attitude, he told me I had “interrupted [him] while he was doing something important for a customer”. I told him he was so rude that I probably wouldn’t even sign up for the lessons. He responded “fine” and took the paper with my information on it, balled it up and threw it down onto the floor directly in front of me before turning his back to me while I was speaking. Meanwhile, a second staff member stood by watching and smiling. If you enjoy being disrespected, this place will be perfect for you.
** Thank you for your response, Melody Mart. There is no misunderstanding. Don’t backpedal now, keep your same energy as you displayed in person. There were NO customers at the counter and you asked “How may I help you?”. Your unprofessional behavior from that moment forward was totally inappropriate and out of proportion for the situation. Not sure how you can justify throwing a customer’s information onto the floor. Keep your services. I’ll take my business elsewhere.
Parking is terrible. Some of the instructors are not very good, but a few are..kinds a gamble for your money..no refunds on missed lessons…instructors and staff will tell you anything to get your money oh did o mention terrible parking …make sure you have your walking shoes on
4. Don’s Music Land
Address: 7717 N University St STE A, Peoria, IL 61614 , Rădulești , Illinois , United States
The prices at Don’s are unbelievably Fair and Don is working the floor himself very very nice guy
Don knows his stuff. We bought many instruments from him and he is a great guy and cares about his customers.
Not generic definitely old school and they pretty much have everything that you ever need. They have modern tablet stands and all that but they have the old-school touch which is rare.
Gd selection
5. Miller Music Inc
Address: 4510 N Illinois St #3, Swansea, IL 62226 , Rădulești , Illinois , United States
Steven is very knowledgeable with a deep rooted passion for music that is reflected in everything he does. Great selection & great service. Highly recommend.
We brought in a clarinet to be fixed. It was fixed on the spot! Great service, pleasant interactions, all around great visit. This is now our go to place for repairs and reeds!
Miller Music has a nice selection of music, pianos, and other instruments. Come, check them out. They are friendly, helpful, and prices are very reasonable.
They appear to no longer be in business.
Do not put an item on consignment with this business. You will never hear from them again. Disgraceful business tactics + no communication regarding the issue. I will do everything possible to discredit this business.
The owners were rude and condescending. I got the impression that not EVERYONE was welcome in their store. They may have a large selection of music, but I’ll take my money and my dignity to other music stores.
Simply call to find out the brand of acoustic guitars they sold when I mentioned name brands the lady was set off very rude on the phone and hung up on me her name was Sharon
6. In-A-Godda-Da-Vida Music
Address: 302 S State St, Geneseo, IL 61254 , Rădulești , Illinois , United States
Surf Zombies stopped in to check out all the cool guitars. This is a neat place.
I love IGDV Music!!!
John sold me my first guitar: an Andrew White acoustic, and even threw in a free bag. His love of music and his passion for teaching drive him to offer gear and lessons at INSANELY affordable prices.
He offers your first lesson for FREE and my 1 hour lesson went on for over 2 hours. He cares that deeply about passing on music to others. We touched on everything from music theory to jamming out together.
Stop in and say hi. Pick up an awesome tie-dyed shirt (or 2). You will not be disappointed.
John has a great shop and the resources musicians need!
He is easy to talk to and very knowledgeable about his craft.
7. Randee’s Music
Address: 4116 Morsay Dr, Rockford, IL 61107 , Rădulești , Illinois , United States
Great store with wonderfully helpful people. Very new to playing guitar but walked in and asked some questions about restringing my guitar and lowering the action and was met with enthusiasm and kind explanations. Felt very welcome there. The work was done very fast and I was really pleased with the result. Even felt comfortable enough there to play a few notes to make sure everything was set up right (as best a newbie can tell). Ear to ear smile when I left the store.
We have gone to Randee’s for many years. We bought our sound system several years ago from them and it is still working perfectly. We just recently bought a top of the line Taylor guitar in August and now we are going to purchase a Clavinova. We have learned not to go anywhere else. We tried Guitar Center, just to check them out. After 35 minutes of being ignored by the salespeople we decided that unless you are under 30 yrs old and “know” them, you just don’t exist. Too bad for them, Randee’s got a $3,000.00 sale, and they deserved every bit of it. They allowed us to play every guitar on their wall and Randee brought Lincoln in to show us how they sounded played by an expert. They spent hours with us, making sure that we took home just what we wanted and that we were totally pleased afterwards. You just don’t find places like this anymore! This is the ONLY place to shop for serious instruments!
Well, I purchased a Gibson guitar on line from Randee’s. It came somewhat damaged, but it had to to do with Gibson. The nut on the guitar was bad.
Here is the catch, this was bad from the get go, so the either did not inspect the guitar, or just past the problem to me.
I had to pay 2 in shipping to get the repair. I am waiting to see how good the repair will be.
Yet, to be satisfied.
Very knowledgeable and helpful.
Great place for all of your guitar needs!
The prices are OUTRAGEOUS, their shipping is a joke, and everything is damaged. I’ve seen the EXACT SAME PRODUCTS at Guitar Center for about 2000 dollars CHEAPER! I will never be going to this place again. Guitar Centers service might suck, but at least you get QUALITY!
Not a bogus review. You guys did a GK-3 pickup install on my guitar and your tech left a passive aggressive note complaining about the install. Such a weird reaction to claim it’s a bogus review, glad I don’t go here anymore.
Randees has great pianos,however they hire cheap labor to deliver those great pianos! and drag their feet when it’s time to pay the worker!
8. Mike’s Brass & Woodwind
Address: 3607 N Chapel Hill Rd, Johnsburg, IL 60051 , Rădulești , Illinois , United States
Excellent, accurate, quick service. Friendly and helpful.
A++ shop! Mike is friendly, honest and very knowledgeable when it comes to repairing instruments!! Especially my saxophone! Techs are like doctors and mechanics, I would not give my horn to anyone! So thanks Mike for your superb service and the well assorted store at a reasonable price! 100% recommend! Thanks guys!
I’ve been playing music on and off through the years since the 2nd grade when I started piano, picked up violin later, and now I’m starting up guitar. I almost went to a Guitar Center, but I’m EXTREMELY glad I went here, instead. These folks were incredibly genuine when discussing wants and needs of the musician, as well as going above and beyond and talking about sound preferences and how the make of the instruments will affect the sound produced. I wish I had met them years ago when I was looking for a violin. Absolutely fantastic! I will be going here for any instrument I want to purchase in the future, and probably lessons, too.
Alway great serive great store
Mike did an amazing job restoring my 20+ year old alto sax that I let sit idle for 10 years. Now it plays just like I remembered and it didn’t cost me a fortune to restore. Thanks Mike!
You would of thought they would be more customer oriented. They didn’t seem interested that we even came in.
We went to fix, my trumpet, they didnt, they actually made it lead to a broken trumpet, now we need a new trumpet, and we dont know where to go!
9. PJLA Music Sales & Marketing
Address: 22159 N Pepper Rd, Lake Barrington, IL 60010 , Rădulești , Illinois , United States
I bought a trumpet from PJLA Music a PHAETON Trumpet PHT-2040 Black Chrome Onyx plated finish with 24 K Gold Plated finger buttons, top/bottom caps & water keys. I have been playing trumpet for 40 years and I have never had a better horn then this. I got it and starting playing and it played freely and was open and the horn allowed me to do as i wished with it and truly went over the top with its performance.. Thank you for my Horn!
10. Pearl Street Music LLC
Address: 3421 Pearl St, McHenry, IL 60050 , Rădulești , Illinois , United States
Highly recommend Pearl Street Music. I’ve taken lessons here and bought a guitar. Very helpful and knowledgeable staff. I take my acoustic here for new strings and adjustment, and they always do a great job. Feels like a new guitar!
Dave is awesome and always helpful.
Very helpful and kind staff.
good prices on used drum gear. would like to talk to the owner who’s a drummer. the young man that works only on Friday isn’t knowledgeable about all the inventory. don’t pop in if you’re in a hurry. nice place.
Only been at the store 3 times. 1st visit was ok. 2nd I asked for a guitar cable to try out an amp. The owner refused to provide one even though I said I would keep the volume down. 3rd time I was allowed to play a guitar for a while at low volumes, then the owner rudely placed his hand on the guitar and said “You need to leave.” What’s the point of having a business if you don’t allow customers to try out your instruments? I will never do business with them again and will happily give my money to another music store.
Brought my new guitar in for a set up. Assured that it would be done right in 2 weeks. Called after 2 weeks and was told they hadn’t even started on it. Will never shop here again. Couldn’t be more disappointed.
I had a music lesson scheduled for 1/8/20 at 6:30pm I had a morning Dr.s appointment in Milwaukee The original scheduling would have allowed me plenty of time to got to the store. unfortunately The Doc found something worrisome and need me to stay for tests that is when I called to try and reschedule and this saga began. This store literally stole 3 lessons worth of my money with out remorse…because I had a medical emergency!
It is very unfortunate that this store is not run like a local business servicing their neighbors. I have been going to Pearl Street for years. I have bought several instruments and accessories, including a previous owners personal guitar. I nave taught myself a bit and can play a bit but I decided to get some polish with lessons. I bought 5 lessons and took one that night is was great. The teacher was awesome. The following week I had an appointment in Milwaukee but was scheduled to be home for my lesson. Well the Doc found some stuff that need further attention. I called The store to reschedule my appointment but the told me I would be charged full price. I explained to deaf ears about the issue, nope, you lose the lesson, You can start back up with your remaining lessons next week. I don’t care about the money but when a small, local business is this inflexible with it’s neighbors then would rather go big box and get the pricing.
So I got a call from the store and The owner tells me there is no refund or reschedule. I had asked him to refund the remaining balance on my account he said that I have to give 2 weeks notice. so he now has taken 3 lessons fees for absolutely no services rendered. In the Us code it is defined as theft.
Please see attached voicemail transcript to see how this store treats a medical emergency.
Here is the voice mail transcript from ken the owner (I believe).
“Hi this message is for Gary this is Ken Pearl Street music um on the oil over here and __ signed up for lessons with Nate and then um we paid for the month and then you didn’t show up today I heard you want to refund because you were upset um about um our policy um but we have a contract that you signed so I mean you know about ___ policy it says it on the contract right on the contract it says anytime student _______ _ lesson then um you don’t get a refund for that lesson iMessage within 24 hours and um yeah that’s just how that works um it’s in the contract we can email you the contract that you signed ____ that says that that’s fine if you want um and if you wanna refund um for the rest of the lessons for the month um it also says on your contract that you need to put in a two week notice when you wanna quit so you would always for two more lessons anyway so I would say why don’t you just finish out the month and if you want to put in your two week notice um starting today that’s fine um but yeah he signed a contract um that you’re fine with canceling the same day and not getting credit for it and ___ also signed a contract I said you have to give it two ____ notice before you quit so um yeah those are store policies if you can give us a call back or you can email me Pearl Street music at att.net if you have any other questions or concerns um if I have your email um I’ll look and see if I have your email I can just email you the contract that you signed OK and we’ll talk then thank you bye-bye…”
You lack the charm of a neighborhood business.
11. Offbeat Music Store
Address: 3 S Old Rand Rd, Lake Zurich, IL 60047 , Rădulești , Illinois , United States
I’ve taken guitar lessons at Offbeat and purchased a great quality electric guitar (Sterling by Musicman) for a great price several years ago. Nick upgraded it with new pickups, knobs, and tuners and it’s even better. Also picked up an amp at Offbeat and always leave satisfied. Jim and Nick are great!
I have a good experience, place a great, invitation to customers are always pleasant, they can answer on your questions, fixing guitar string,you can rent guitar. Thank you!
The staff here is very friendly and knowledgeable. Nick has done a terrific job of repairing my guitar, and helping me find new guitar brands within my budget. A great music store for a musician of any level!
Music store with a nice selection of instruments. Some vinyl and CDs too, although it has very few, if any, hidden treasures. 2 stars removed because the one employee and 2 of the customers were not wearing masks when I visited. I would have spent more time and money here if they were. Stay safe, everyone.
Friendly people
I was very dissatisfied with this location as they don’t offer any instruments that would allow the user to produce the sounds of Echolocation
12. Ritchie Sound and Lights and Music Supply Store
Address: 818 E 8th St, Muscatine, IA 52761 , Rădulești , Illinois , United States
Acme Guitars assited me in the sale of my vintage mandolin. Michael and staff are so knowlegable and eager to make my sale happen. I would be happy to refer to anyone wanting to buy a vintage string instrument or to sell one. I certainly felt that Michael took a personal interest in finding a good home for my mandolin.
Impressed…even just browsing. I hadn’t stepped foot inside Acme Guitar in God knows how many years. They did some work on a used electric guitar my “ex” had bought for our son. And boy…did it ever need work! But, I’m more into acoustic guitars. For reasons I won’t go into here, I lost interest somehow; but thinking about playing again.
Being in the sales business myself many years ago, I was impressed with the salesperson’s interest & attention to detail. He knew chances were 99% I wasn’t gonna buy anything at the moment – but still took the time to listen & answer all my questions with honesty and sincerity. We must’ve talked a good 20 to 30 minutes. Not once did he give me the “You’re wasting my time” attitude. Guess I’m “old school”. I prefer the “brick & mortar” local stores over internet sales. Why? Because you can TRY before you BUY.
I brought my SG in for a set up and to install a new bridge. The guys at Acme knocked it out of the park! Fast, affordable and great work. This is the only place I will go from now on!
Not a huge selection – but a quality selection of vintage gear. I picked up an little tube amp from the 60’s for a very good price. Definitely worth stopping by.
Great staff! Very helpful. Thanks
Unique, knowledgeable, fair prices
Was referred by 2 people to go here. I needed my mandolin set up professionally. I even offered extra money to do it the best possible. Was returned with buzzing frets. They took it back got the frets right but now the pick up is not sounding all the strings. Im done. Maybe he had a bad day. Seems like they may have too many clients and have not been able to keep to quality.
Got a gun pulled on me with wife and baby for trying to look at a guitar….yeah not coming back.