Top-20 of music shops in Renau

Great atmosphere. Very friendly, helpful, and knowledgeable staff. Definitely recommend.

Wow such help staff. The employee by the name of Pete was very knowledgeable and assisted me with my questions pertaining to all things guitars. I highly recommend this place!!

Everyone is really friendly and helpful, and the lessons so far are very nicely organized.

This store is a good place to get music books for several instruments especially classical instruments that you can’t find many stores for. I have a violin and go here occasionally to buy books for cool songs. 🙂

Small space but with limited music supply stores in the area it’s good to see places like this still up

They don’t seem to have the music inventory that they once had but the guy who helped me was super affable and helpful.

The in-store representatives are great and nice. But I am very much disappointed with the customer service representative and the supervisors. All of them showed rude behavior. I signed up for 10 months contract and during Covid situation there was delay in returning the instrument to the store at the end of contract period. But Music and Arts still charged me for 2 months on higher cost. Way above my 10 months contract. When I called the customer service, they were very rude and not showing any flexibility and care for customers. I wanted to do business with them for the next school year. But with these behaviors I will NEVER do business with them. I could not find anything lower than 1 star rating…

All they need is customers’ money… No care for customers… even in this COVID situations…

The best service on the planet. These guys are like music stores used to be

Professional and high quality service from a multi-generation family owned business. Scott and his staff truly care about your progress as a musician. Their music teachers are highly educated and patient. I wouldn’t go anywhere else for my family’s music needs.

Very nice small music shop. I went to purchase a drum throne and received excellent customer service. I believe the gentleman’s name is Scott? He was very pleasant. I will definitely shop there again.

The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.

Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.

Josh and Jeff were EXTREMELY helpful, friendly, knowledgeable and patient!
I had to call a few times regarding instrument rental. They both knew exactly what I needed–when I had no clue–and were very accommodating to my needs.
THANKS VERY MUCH!

Fantastic customer service!

Rob has been fantastic helping me with my instrument rental and purchase. He was very attentive at listening to what I was looking for and researched several options to me to select from. He was very knowledgeable and was able to provide great insight and recommendations. He went far above and beyond my expectations and made the process so easy. I wouldn’t hesitate recommending working with Rob to anyone!

I whould l8ke to buy aking or yamaha euphonium

They have a good selection of electronic drums, which is what I was looking into. Staff was very friendly and helpful.

Quality White Glove service.
Thank you Dan for your Professional advice and knowledge on the musical tools I purchased. Also Thank you Billy and Eric for closing the deal with that AWESOME price. This location has some of the best sale associate from the chain of stores. Can’t thank you guys enough. Bernie..

They have a great selection of instruments, along with a helpful staff, and great deals too!

Costumer service depends on who attends to you. Other than that its a good musicians store

I like the people at this store, they are salesmen first, but they are very cordial as they are taking your money.

The reason I’m giving Sam Ash a 4 out of 5 is because my choice of items were not in stock.
I noticed an exaggerating amount of guitars and everything else but I headed to audio and it looked dry. Not many interfaces to choose from.
But Dan from Pro audio took care of everything and helped me place some orders from the store online.
Very friendly guy also extremely patient with me please give em a raise will you!!!
Naw but seriously the guy was very cool about everything.
Usually if I have to order something, I’d do it on my own but he was really cool about assisting me. Thank you SamAsh

Too noisy for me. Got a gift certificate for my grandson, and was happy to leave.

I called to find out if they had a certain amplifier. The salesperson told me everything “but” what I asked for. Lost a $1,000 sale.

Use the excuse they own the company to screw you on a guitar you bought from them 9 months earlier . Brought in as a test and they failed a guitar should not lose half its value in 9 months if you sell it as your brand!

Fantastic service, fast shipping, and competitive pricing.

Phenomenal shop that really personifies customer service! Pete is a great guy to deal and talk shop with. My guitar arrived safe, secure AND quickly. I can’t recommend DuBaldo enough, just give them a call or stop by already!

Prompt and professional! Recently purchased an SBMM Majesty guitar online and it came in perfect condition with Dubaldo only upgrades, Will definitely recommend them and will be making more purchases in the future. Thanks Dubaldo team!!

Great service

Ray in the guitar department ws incredibly helpful! spent a lot of time helping me and my son.

I highly recommend Greenwich Music for lessons, gear, and repairs. Friendly professional staff and service.

I can’t rate this place high enough. I am a guitar player and I love buying stuff from the real shops and not just the big warehouses out there (Guitar Center among others) and this place fits the bill. Great people who are willing to work with you and help you find what you need. Great prices too. I purchased a guitar from them and I will purchasing some other things from them as well. If you are in the market for good gear then check these guys out. Ask for Joe, as he will take care of you.

It’s a nice place! It’s a bit small but otherwise it’s nice.

We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.

Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.

Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…

Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.

My daughter’s piano teacher in East Hampton recommended this store for the purchase of a piano. Thank you Gil for your help selecting one of your pianos. We purchased our piano several days before Christmas as a gift for my daughter. As it can be challenging to find delivery at the holidays, the store owner went out of his way to deliver the piano personally on Christmas Eve. The piano sounds wonderful and my daughter was thrilled. Thanks for the excellent service, wonderful piano, and beautiful music that now fills my home.

Really great place to stop by and get an instrument. The prices seem a bit higher but the quality is surely within the quality you’d expect.
I bought a ukulele here and the quality and sound lived up to the price.

Came here for some guitar strings and the employee was super awesome

My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.

Very knowledgeable and friendly.

Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.

I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!

Went to music and arts for authorized Yamaha purchase. Great price and great service!

Great store with really professional and knowledgeable employees.

The sales staff is warm and friendly-very knowledgeable about their products and options. I will definitely be back!

I have condensed my original rant down to the following- we really like our children’s teachers- but the front desk needs saving

Yeah it’s good!

Limited retail space, but the staff is helpful and knowledgeable. Music lessons are offered on site.

Imagine spending your life blowing air into a piece of metal. Unbelievable

The worst company in the world!!!! If I can give anyone advice it would be to stay away from this place. Their thief’s and I will never do business with them again.

JUST HIT BACKSPACE ON YOUR BROWSER AND PICK ANOTHER COMPANY. YOU’RE WELCOME.

Called your West Hartford CT store early today, after calling around to several other of your stores, to see if the had a certain string for my cello and if they could fix the one string today. Was told yes on both. My husband drove 25 min there to find out they did not have the string. Drove to the nearest store that had this string (which was an additional 15 min out from my house) and they had no one to help with the cello. My husband ended up purchasing the string. Had I talked to him I would have told him not to make the purchase. Now every place is closed so tomorrow I have to go to another store to get this string put on. We needed the cello for tomorrow so you guys were literally no help. I will be returning the string and doing my business elsewhere. I should have listened to the other bad reviews. First time customer turned into last time customer.

Soothing, chill environment. Test out the gear and employees are very helpful

Superb services.

Rick is awesome knowledgeable helpful and friendly

Very nice people

Staff is very knowledgeable especially Chaz! Sometimes the audio department only has one person and you could wait a while for assistance…other than that great customer service!

Du personnel sympathique et connaisseur, qui n’hésitent pas à donner leurs point de vue honnête sur les guitares, qu’ils soient bons ou mauvais

extremely and consistently poor service. registers are empty more often than not, because for some reason every employee in the store answers the phones! in addition i’ve seen them talk badly about customers out loud at their registers (in fact they’ve talked badly about me right in front of me not knowing i was the person they were talking about)

would rate 1 star but their selection is very good. not really worth it though considering it takes at least 30 minutes to go through one register every time i go in there

Do not rent any instruments from them for your child’s school music program. I rented a Clarinet for my son, last year. Returned it at end of school year in June. They apparently screwed up the paperwork and I have been getting bills for this since last July, saying I returned a different instrument. Every time I call them they say their rep is looking into it. (Since July, and it is now late November…). Avoid buying or renting anything from this store at all costs!!!! You have choices, go to your local music store or Sam Ash instead.

Employees were very friendly but don’t sell stuff there they rip you off

Every time my daughter needs her violin tuned this is the place to go. Chris was very nice and we were in and out of there in no time. Great service!!

Great experience with the staff, friendly and helpful with renting equipment and taking lessons.

My son has been taking guitar lessons with Paul for about 6 months now, and we have been extremely pleased with his progress. Paul Fredericks is a great teacher. He has good rapport with his students and makes the lessons both fun and challenging. My son always looks forward to his lessons. We highly recommend him as a guitar teacher.

The prices are ok. The parking can be tough. The person working the desk was dismissive of my questions. Not a lot of inventory on display. They seem more about instruction.

Thank you for your service n attention. Thank guys for helping me to pick the perfect gift for my wife.

Sales staff were not super knowledgable. We rented our son’s violin for school through them and billing was always an issue even though it was on monthly automatic payment. Glad the saga is over.

Very bad and rude customer service, hang up my phone.

Don’t rent any instrument from this place. People are very rude. Calling customer service takes forever to get someone on the phone. Unfriendly customer service, supervisors don’t want to talk to customers. Find another place to rent instruments for your children.

WARNING! WARNING TO PARENTS!! DO NOT USE THIS SHOP FOR RENTALS! Should be ZERO stars.

We rented from here for 5 years, the first 4 went off without a hitch. This year has been an absolute nightmare. We rented two instruments, same address, same name, same payment. ONE account had no issues, the other the local store put in the wrong address (where we have never lived). Over the last 4 months I have called their headquarters, left messages, emails, etc. trying to get a paper bill MAILED so that I could pay whatever was owed. They were incapable of sending this, and every time I called in could not even find the right account or would tell me everything was fine and they did not know why I was being contacted. When asked why they could not have looked at our other rental account for the correct information they were stunned into silence. Absolute incompetency from the sales staff all the way up to the billing department supervisor who assigned our missing “account” to a collections agency and then gave us the WRONG agency. Save yourself the trouble and stay far, far away from here.

Great establishment with a helpful staff and reasonable prices. I was here last week, and JC was very helpful walking me through all the options for a new set of coated strings for my acoustic guitar — they have a large selection of strings, so the guidance was useful. I hear the lessons here are high quality, and I plan to return here to get my violin ‘tuned’ up.

This is a really good local music store friendly and professional!!!

JC Music is the place to go for anything music oriented! Whether you are looking for strings or string music…or just want to learn how to play the instrument you’ve always wanted…go see JC Music! Knowledgeable staff, great teachers, and the highest quality instruments you need!

My daughter has been taking violin lessons here for two years and absolutely loves it! Piano lessons are coming next for her and drum lessons for our son…JC Music is where we’ll be going!

Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?

My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.

My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.

Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.

Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing

This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.

Set up was done quickly and the job was that of high quality. Very satisfied with the customer service and will be a return customer.

Great local guitar shop! Good vibes and guitar lessons! They do instrument repair as well.

Rick is the person I trust to find just what I’m looking for, always. He never disappoints. First class all the way, with superb attention to detail.
Very happy with my last two guitars.

Make sure that you buy your merchandise from inside the store !! Do not get it from EBAY because you will end up with trash..

owner is arrogant. store is filthy. selection is limited. looks like the music section of a pawn shop.

Horrible service the owner ignored me when I asked to play

Awesome staff great prices and selection

Quick and easy shopping

Why won’t my recording stuff coming in

Stevvvvve

Not very happy going to this guitar center whenever I go to the guitar center the workers blew me off ( poor customer service). I always buy product when I go to the store. These people need to stop profiling people.

They had what I needed( Shure ear buds) in stock. Lots of stuff that you don’t really want. The store looked dumpy and dark. They’re ok, they have more “good stuff” online of course. Try your local store first if you can.

Terrible customer service. I ordered an item on January 26. I was told the item would ship to the store in a couple days. I waited for a week and a half and i heard nothing. I called the store today and the lady that helped me (on January 26) said she would call the other store to see what the update was then she would call me back. I waited an hour then called the store back. The guy on the phone told me that the lady went on break. I told him to tell her to call me back once she got off break. 4 hours later and I received no call back. I finally called the store and asked for a refund. In addition to this hassle; I never received a confirmation email for the item ordered. So, yeah terrible service. I’ll never come back.

Rude employees. The younger guy was so rude. And it seemed like he wanted nothing to do with us.

Never again will I shop at this location. I waited at the counter patiently for 10 minutes while the employee took care of the customer ahead of me. He then looked over at me and asked me to go find another employee to help me while he finished up with the customer he was helping. I did find another employee, who stated that he was having (one of those days). I did purchase the item I intended to buy that day, I usually would have walked out and gave my business to someone who appreciates my business, however I needed the item today and the closest music store that had what I needed was over an hour away. Sorry Southington Guitar center, you lost a customer for life.

A hidden gem UPSTAIRS. Don’t miss it. Dave the owner is great, and talented. Patrick Gill is the PREMIER guitar TECH in the whole northwest CT region. He works miracles at a very fair price. Excellent teachers, Will for piano and keyboards and Mike for guitar and bass. Better check them out. I only trust my guitars to Dave and Patrick. Won’t go anywhere else. Seriously.

Woodbury Music is the best shop around of all of your instrument needs! The shop owner Dave, is both friendly & knowledgeable! I have gotten both common things done (fixing of saxophone keys) as well as unusual things done (fixing of a dulcimer bridge) and everyone has always been great! I have also taken lessons for almost three years now, and my teacher Mike is not only a dedicated teacher, but also a very talented professional. Stop by and check it out!

Great honest shop here. Had a great online interaction with Dave via email. Want to know why I trust them? Because they talked me out of a purchase. Ha! Thanks again!

Super nice and friendly in the store, and Mr. LaSalle did a wonderful job restoring my dad’s old 1962 guitar that had not been touched in decades and needed a lot of work. Definitely recommend! Photos are before and after.

Great service.

They have fair pricing and will often give you a discount. Mark and Eric are great to work with at their East Hartford, CT location. You pay cash…they give you a better deal too. Tons of vinyl records for Beat Makers and Producers. All Genres to flip through.

First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.

Ordered lugs for my snare. They sent me receipts and invoices and never shipped my lugs. I called and emailed multiple times and never got a response back after leaving numerous messages. Been 2 months and I still don’t have my lugs and am out $60.

Was a dj for 30 years and bought and sold equipment all over Ct . I stopped in at lasalle music in east hartford it was a nightmare . Equipment from the seventies store a mess and the staff looked like a Grateful Dead fan with colored hair . So glad I moved on with my teaching at a high school

Total waste of my time

I have been doing business with Bethel Music for over 30 years and would use no one else. Bruce, the owner, and lead repairman has integrity, honesty and skill. He is fair and compassionate to young musicians and knowledgeable enough to service the needs of seasoned professional Musicians.

Competitively priced, a wide variety of sheet music, and great lessons.

This place is great! It is well run with a staff that cares about delivering a great customer experience. I’m very impressed!

Instrument rentals are great for their prices

Just stopped by quick. Had a great hour. They are the best

Good info from employees

Today I visited George’s Music Center because I needed to buy a capo for my Fender Acoustic guitar.
When I walked in I was almost immediately greeted by a friendly gentleman. The store was well stocked with a variety of acoustic and electric guitars and accessories.
After helping me select the capo that worked best for me the gentleman recommended I buy some picks made locally in Berlin, CT. I appreciate that this store pushes items made locally and in the USA . I was thanked for my business on the way out. An overall 5-Star and top notch experience. I will definitely return when back in the area.

There’s the place that has a right equipment for professionals.

It was awesome, and the person that helped us was very polite and helpful. We left the store feeling like we had a great deal and my son was super happy with his new electric guitar.

Meh

If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.

Nice shop

After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.

This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.

Excelente lugar para hacer envíos de dinero

Excelente servicio

Bbb

It’s a wonderful

Cositas de México y variedad en dulce y más

It is very convienent to take lessons.

I love this place many memories

My daughter took piano lessons from several places over the past few years. Her favorite of all the teachers was Pat at Westbury Music. She has a great formula that kept her engaged and not dreading her classes. Every week she looked forward to the lesson.

Staff is very friendly and knowledgable.

excellent store, good Fender Selection, nice acoustics, lessons, and school instruments.

Ordered instrument for my son, was told to pick up the next day, went the following day to pick it up and it wasn’t there. Also bought a box of reefs for the instrument and was given the wrong kind. The gentleman that waited on us was polite, although he didn’t recognize us even though we had just been in the day before!

Very friendly and knowledgeable staff.

Very reasonably priced, left a clarinet to be repaired and it was ready the next day! Would highly recommend!!!

Thanks to Peter, I just upgraded my son’s trumpet. Excellent service excellent price and I have a very thrilled 13 year old. His commitment to music has him in the school band, the school jazz band and the marching band. Highly recommend Beller’s music.