The gentleman was very knowledgeable of the instruments … he answered all questions we were very pleased…
Great selection for what I needed and the price was right! Customer service was wonderful!
love my local sam ash ! Ralph always helps
me out and has excellent service at the electronics and synths area!
Buen lugar encontré lo que buscaba
Cool spot, allways cool used guitar amps just and great guitars.
Good experience. Friendly staff.
This store offers minimal service, they don’t go above and beyond.
If it’s not their job they would say flat NO to you. Perhaps it’s the lack of training , or the culture of this store, if you don’t have to exert effort to assist a customer, and it’s not within your job description you will opt to just do minimal. THE ATTITUDE SHOULD BE “THE ANSWER IS YES, WHAT’S THE QUESTION.” Anticipate to assist customers.
If you dont take care of your customers someone else will.
I always believe that an organization is only as good as their worst employee.
If employees do not exert effort to help, it’s not the line staff’s fault, it’s the management’s. Better yet they do so because they emulate the management lack of service; when you only focus on bringing in revenue and there’s lack of warmth, desire to serve each customers going into your store, it is a matter of time that your business will shutdown. Word of mouth and experience of customers are powerful advertisement.
The elder man at the front was not friendly, did not say hi, did not say welcome.
It’s sad for business like this to lose the human touch.
Thank you for lending your ears.
It is my free consultation.
Decently stocked, but employees don’t acknowledge you. I guess they rather hang around each other chit chatting rather than help out customers.
Really bad attitude when I try to make a return . They also charge me 15% restock fee and tell me the headphone I bought has scratch. However, it comes with scratch
2. ROWLAND MUSIC
Address: 19760 Colima Rd, Rowland Heights, CA 91748 , Rowland Heights , California , United States
A friend recommended me to this and I thoroughly enjoyed it. I was able to brush up on my skills in great company.
I had a great experience getting lessons from Carter. He went at my pace and I learned quickly. Definitely recommending his services to my friends and family.
Super helpful, very responsive. I took a 3 hour guitar lesson and now I have a girlfriend.
If you’re looking for a piano, do yourselves a favor and just go to Kim’s.
We spent a LOT of time looking at pianos and visited just about every store in the area. The difference you get at Kim’s pianos vs everywhere else we went however was stark. Every-time we visited a Kim’s, we were greeted warmly by a knowledgable expert. We ended up visiting multiple Kim’s pianos locations to hear the pianos in different rooms and explore different models and every experience was the same.
Everyone we spoke to was very patient with us and took a great amount of time to help us make the best decision for our needs. When other piano dealers often felt like a used car sale, at Kim’s we felt like we had an expert advocate for us in our corner at all times.
We ultimately made our purchase of a CA99 piano and the piano was delivered promptly the next day. Benjamin Kim, the owner, even followed up with us the following day to make sure that everything was delivered smoothly and that we were enjoying our new purchase. 10/10 our family will be customers of Kim’s pianos for many years to come.
Wood
I had an excellent experience with Kim’s Piano this afternoon. Our sales person Yuka was extremly patient, friendly and offered a pressure free sales experience (this is important since often times, these pianos are going to be in our homes for years). We were free to roam around the store and test any piano without feeling out of place. They have a good selection of Yamaha’s, Kawais, etc. They have pianos covering just about every budget. Yuka also took the time to follow up after our visit. Just an overall great experience from start to finish.
not friendly but good selection.
I purchased a piano from this store. They delivered the piano without any protection and the delivery guy damaged my piano. They fixed it finally.
This place completely surprised me. I was at round 1 and the wait was going to be an hour for a small room. There were 5 of us so we were still within the limit for small room(1-6 ppl).
I looked up this place and my friend had Yelp out as well which helped out a lot because he found that they do a special after 8pm. $25/ hour for small room.
The place looks relatively new or renovated. The small room was enough for 5 of us. The song selection was really easy to use and they had props like a tamberine.
Overall it was a great experience and would be my go-to for karaoke.
I think this place is aimed mostly at Korean people. Yes, there’s English and Chinese, Japanese songs as well. Couldn’t find someone to explain the remote to us. Also, the music video shown on screen isn’t the music video at all, just a bunch of scenery, which takes the feeling out of singing some songs.
Was my favorite Karaoke place until they stop letting you bring food / drink from outside.
I feel like this should be okay? It’s not fair to entirely ban this because a few people leave it dirty on purpose :(?
I think they should just make it okay to bring food/drink but charge people if they mske the room dirty.
Song selection, English, Indonesia, Japanese, Chinese, Korean. Very up to date with their K-pop songs!
Call and ask about happy hour; you pay once for a few hours of singing!
10. Sound of China Guzheng Music
Address: 2146 S Hacienda Blvd, Hacienda Heights, CA 91745 , Rowland Heights , California , United States
Authentic Gǔzhēng made in China. Friendly staff with great knowledge of music. Fast service. Instruments include case, finger picks, strings, tuner, instruction manual, and legs. Prices are good.
Great experience and quality buying Guzheng!
I love this place. This is a wonderful place, very responsible. If you are outside CA and looking for a good music instrument, here is a right place you can pick. I bought Guqin over there. I am not able to flight over there and pickup by myself. Carol got my requirement of the sound, she helped me to pick a wonderful guqin. I love it so much, like my new friend, when I am receiving it. So, I really strongly recommend you to consider this place as your first choice if you are looking for a good and responsible store.
Great store that sells Asian wooden string playing instrument and has lessons to take. This instrument is the first piano before real ivory pianos were born.
工作人员热情,细致。
琴的质量很差,服务态度恶劣。大家小心这个商家
Increase the price if you show interest in one instrument. Higher price than their Amazon store. Don’t go there.
This shop is quite a fraud, please be careful. I have been to lots of instruments store, I highly don’t recommend this place, avoid this place if you don’t want to be cheated by them. i bought one Guzheng in shop with price of $1500. However, i later notice that they sell exactly the same guzheng online with much cheaper price. They don’t have price labels for the instruments in shop, which give them the opportunity to cheat on you. once they notice you are in favor of one instrument, they tend to increase the price to get you to pay more. When i was in store, i happen to meet other guys seems have trouble with their purchases as well.
11. Musictown
Address: 18901 Colima Rd, Rowland Heights, CA 91748 , Rowland Heights , California , United States