San Bernardino – Top 8 places for music shops8 recommended music shops in San Bernardino

Very helpful staff, wide selection.

I had a awesome experience i purchased a jbl srx835p from them excellent service. I will be back for more equipment soon

Guitar Center serves a certain market and I think it does it well. I’ve shopped at this location since it opened because it is way too close to my job. The people have always treated me well and i far too often find something I can resist. Like tonight’s used Line6 Amplifi 150.

Good staff every helpful and knowledgeable with the products.

Verry good

It was great to see it busy in there. The staff was helpful. It’s open with all the Costco construction.

Don’t go to the drum section with a question. You’ll never get a straight answer or the girl, who seems to be the only one ever working in the drum section, will just not know what your talking about.

Even though there were more people working then customers they still didn’t help anyone. When i was able to actually get someone to help, they looked for the guitar i wanted and left it in the hallway and disappeared. Terrible customer service.

All of their employees are hippies and it looks like they smoked all their clothes! The little blonde manager guy is a straight jerk! When I try to sell them quality items he doesn’t even look at the item, he just says “NO! Get out of here!” Yeah I’m always in there but so what?! He should be buying what I got! He’s a hater! He once chased me out of the store holding a guitar upside down like I was a cat or something. Yeah I was touching everything with cheese puffs fingers but he should’ve bought what I was selling! He’s a little guy. I’ll be back tomorrow.

Kind and very helpful!

Loved it.My first visit and it was excellent.Took my violin in because the pegs kept rewinding they fixed the problem.Loved the way they attend you.I give you guys five stars.

Amazing communication. I brought in my flute for evaluation for a complete overhaul. I received the evaluation results and cost of overhaul by email, phone call, and text. I could approve by text or call in. I got a live person bu both calling and texting. The cost of the overhaul will be comparable to what a flute technician will charge. I’ve used Bertrand’s for several instrument repairs and have always been pleased with the quality of the work.

Both beautiful and professional people everytime I go there they have something new the only downfall of bertrands music is they don’t keep what they sell if you don’t get there in time its a wrap and it would be nice to have the instrument repair technician on site there’s only one other place I know that can give bertrands music any kind of real competition but they don’t advertise on the internet so more power to you bertrands people bertrands website doesn’t sin to cater to my phone service for some reason so I can’t see the instruments they have therefore they only get 4 stars I will updated accordingly and since we are name dropping raelina Espinosa and I have also noticed there are no bad reviews at all that’s good stuff I’m claiming that place LOL

Bought two Bach Strads from them a while back, a Trumpet (LR180S72) and a Flugelhorn (183S) at an absolute bargain of a price. The one gripe I have is that they take a little while to do repairs, as they send the instruments to San Diego to do so, but other than that this is a great place for all enthusiasts.

Would not go back to this place. I went to to purchase reeds for my granddaughter . Cashier said I need to make a account I said I just here to buy reed’s I don’t want an account. She gave me hard time then called on her phone talked to some one said I could pay cash since I didn’t want to make an account. I said I don’t want an account I have my credit card n Id ,asked for my phone number.

Very nice people, but I was a customer willing to pay for a horn, but wasn’t taken seriously at all. I went to another place, got my dream horn from the wall, and bought it there for $2000 less than what this place wanted. They said they were going to call me back, when my horn was ordered and ship to them, but one month later… still no call, so I decided to go back, and they yet have ordered the horn I wanted. They offered me brands I wasn’t even asking for, and insisted i buy that brand instead of what I WANTED.

Always friendly and helpful.

The owner is very chill and will help you find what you need. He also does lessons as well , overall a great shop 10/10 better than Sam ash or guitar center!

I don’t normally leave reviews but I went to get my guitar string fixed and the owner was so kind to show me how he did it ! His kindness was hard to ignore ! I recommend

Friendly staff, but they didn’t have much of a selection of instruments.

Poco surtido

Good service

When picking up a repair, they had someone working the counter who didn’t know 1) where my guitar was, 2) if and how I could test it, or 3) how to work their cash register system so I could pay. The employee said they didn’t really know anything and was just covering, but they had to phone a supervisor 3 times get information and the pick up took way longer than expected.

I get it, folks are busy, but if an employee is covering during opening hours they should have some base line of training… right?

Also if you’re gonna pay this business money for something, make sure you have Zelle or venmo since that’s what I ended up having to use, and don’t expect a receipt!

They also lost the little screws on the backplate of the guitar, and since they don’t do repairs on site they couldn’t replace them when I picked it up and said I’d need to pay 10 dollars and do another repair.

All that to say, the guitar does work and sound good though, but I doubt I’d go here again if there are other options.

I brought in a fender strat with REALLY worn down frets that needed repair and pickups that needed replacing. Jack did a fantastic job and I’ve never had a better playing guitar. He even takes pictures of all the work he does step by step and even put the pictures the work on my flash drive. I’m definitely bringing back my other guitars to him for setup.