Always been a big help with everything from pawn to great prices on purchases.
Keara is the best!!! So glad she is back!!!! Go see the ladies over in Grayson Valley!!!
Excellent customer service nice personality
They always have great stuff! I love going in there and digging through the video games like a crazed monkey. I also like how friendly they are. I have not met the manager,but everyone there has been great!
Highest payout on gold I’ve found.
Clean.
I was “helped” by the most pompass, arogant associate there could have been summoned. After being told my Sterling Coins minted by the US in 2011 were “worthless” because they werent made before 1964, I quickly realised these are swiftly trained employees. Worthless how you might ask? No answer from her part. “It says right here they’re selling for $16”, no, that is a blantant misobservation of product. The coins in question retail at $599 and are 100% government issue, because, the US mint still makes silver coins and bullion. The sheer ignorance and audacity this woman had to not only undermine my product so much but then accuse me of being misinformed by only replying, “they aint made before 1964”. Whatever.
Awful customer service by one employee. The manager or so called manager in Trussville. The way she has handled an issue is embarrassing. Customer service 101 is definitely something I recommend. Now the other 2 employees are excellent to work with and have you best interest at heart. They are not liars I would do business with Pee wees again as long as (the so called manager) does not handle any thing of mine ever again.
I just think if I handled sales like she did I would not have 1 customer and/or a JOB. DALE Carnegie how to win friends and influence people could help her out. Later.
Called over the phone asking about a item, lady was rude and snappy. So not even going to visit the place. Needs better phone manners (:
4. DA LAB BOYZ PRODUCTION studio
Address: 5093 Rick Dr, Pinson, AL 35126 , Chalkville , Alabama , United States
This is one of my favorite thrift stores by far. The staff is sweet and helpful and I love how they color code the clothes. It makes browsing a lot more helpful and I love the Mondays here especially. I’d give y’all 10 stars if i could.
Works are very kind they welcome you in the store is very clean I never walk out with nothing in my hands I’m giving a 4 ⭐because the prices are high
Interesting place to browse, and the proceeds benefit a great program. The ladies who work here are very friendly and helpful. Looks cleaner and more organized than most thrift stores.
Store was very organized and it was easy to find the size and type of item I was looking for. The dressing room was not open so that was a little inconvenient as we were looking for something to wear to an 80s dance and we are not from the area so we don’t have the option of returning items. Also, a few items were way overpriced but for the most part prices were okay. Cashier was very friendly. We found an awesome blue jean vest so we left happy!
They told me they would pick up my donation on Monday, I called every day for the next five business days. They still did not pick up my donations. I talked to the manager and the regional manager. The regional manager even promised that my donations would be picked up and they did not bother. I guess they don’t need donations because they could care less if they get them.
Not worth the trip.
Prices are getting ridiculous for a thrift store, saw a Incomplete gamecube and Nintendo 64 for 99.99, they don’t even know if these items even work. Very disappointed how thrift store are higher than retail. When people are just driving up giving stuff to them, thinking their trying to make a difference. When all an all they’re trying to make as much profit as they can like Walmart or any other retail store.
14. Art’s Music Shop, Inc
Address: 4647 US-280, Birmingham, AL 35242 , Chalkville , Alabama , United States
Very knowledgeable and helpful. They had strings for a 1/8 violin we had been looking all over town for. Definitely the place to go in town if u need items for string instruments other than guitars.
Great staff and great service!!
Great place for instruments
Big
Friendly & knowledgeable but took longer than expected to get instrument serviced. I was told would be called the next day with estimate, & it was 3 days before I received the call. I told them I had to get instrument back by a specific date for a performance, he said “not a problem”, I was calling them to get it back 4 days before performance, & was able to pick it up the day before it. They kept it for a month, & I was never able to speak directly to guy doing service which was not cheap. Don’t be in a hurry when dealing with them!
It’s nice that stores like Art’s are still around.
Stay away. They are way overpriced.
They have good instruments, but when I walked in, I walked straight past about 3 or 4 employees who were unoccupied at the moment and nobody said a word to me. I will never visit or buy from them ever in my life.
I laid way electric drum set I paid it off in 3 months when I came to pick up my drum set they gave me the display set on the floor they didn’t even bother to clean it and and dumped everything in the box and hand it to me, when I got home I was very disappointed so I called them and they said this is what you purchased. After long talk to their manager they decided to give us a new one. And send me a card for customer satisfaction to know how they treated me. If you’re planning to Layaway anything make sure to tell them I wanted to be a brand new never used and when you buy it open it in the store to make sure you get what you pay for.
15. BnC Electronics
Address: 404 Main St, Trussville, AL 35173 , Chalkville , Alabama , United States
Great customer service, good products and fast shipping!
Only place I buy my CD’s! Fast shipping and friendly staff!
Ive been doing business with BnC for many years and have had great experiences everytime. Great prices, prompt shipping and always the product I need!
Bough a brand new Peavey Mixer. When I received it the Bluetooth feature was not working. Chris asked me to contact Peavey to make sure it wasn’t user error. I totally understood that. Peavey stated the the mixer was not functioning properly and told me to contact Chris at BNC. I contacted Chris and he stated that we could do a return. Since then he will not return and messages so I am forced to leave this review and contact Peavey directly to see if they can help me.
I waited for 5 weeks for the delivery of the amplifier that I had paid for.
Yet the amplifier had no sound. BNC exchanged it for me but I had the same problem with the replaced amplifier. They finally figured out that the version they were selling was made for 240 volt European market. Yet the sockets fit the outlets here in the USA.
I was very disappointed with their delivery time, the “defective” product, and the refund time for this expensive item. I placed the ordered on November 6th but by the time I got the refund, Thanksgiving, Christmas, and New Year holidays were over.
How could a shop carry the products that were made for the electricity in another markets? The problem has consumed too much time for both their customers and for them.
Bad place.
I’ve Ordered an expensive item
And didn’t receive it
Also didn’t receive not 1 email,
not a tracking number, nothing.
After a week I’ve tried calling up
BNC and they told me that there trying to buy the item from a third party seller so they ship it out.
Crazy.
After a few minutes i got a call back and and he told me that he could no longer talk to me.
“I will refund you the money”
And then he disconnected the line…
After a few minutes he called me back and said “i can’t refund you because you haven’t paid yet”………… I told him I have a confirmation/order number,
But he disconnected the line….
So guys, if you want to donate money to BNC you can simply place an order….
We love Bailey Brothers. They are personable, they have good prices, and they fix you up with everything you need. If you’re in the market for a guitar, be sure to ask for Joseph.
Very friendly and knowledgeable staff.
WOW!!!! Amazing store, with great stock, at great prices, with even better customer service!!! Felt so welcomed as soon as I got two steps in the store, by one of THE best salesman that I’ve ever met in my life!!! I will always do any & all my music shopping here!!!
This place is awesome, need customer service? DONE! Need a repair? DONE! Need to place an order? DONE! The only thing I did not like was the lack of extended range instruments. You will not be finding fanned fret, 28 fret, tap guitar, etc. You want those go to WARR guitars or order them off of a musicians website.
It was my first time in the store and I had an excellent experience. David was very helpful and friendly as well as the other staff present. The online site lacks a lot of the guitars they have in stock because they get new guitars a lot so I would advise actually going into the store to see their wide selection.
Good service. Knowledgeable staff. Wish there was one closer to us!
I came in here the other day and they were incredibly overbearing and checked in on me every 30 seconds. From the second I walked in they were all up in my face and insisted on providing an address and phone number whenever I paid which I fully expect to be sold somewhere. I don’t know if they’re struggling to keep the lights on or something but the amount of customer service was way too much and came across as pushy and rude. Literally just let me shop.
No stars really. Not a very good merchant. Let someone use my credit card number without the card! Be careful!
I explained to them thoroughly what I needed and they sold me the opposite! It all about sells and f**k the customers needs! Stay away from the southside location!
18. FREESTYLE PERCUSSION FOUNDATION
Address: 2010 Old Springville Rd # 124, Birmingham, AL 35215 , Chalkville , Alabama , United States
Best place ever. My son takes drum lessons here.
Lessons prices are reasonable.
Freestyle Drumline is Free training on Sundays for young ladies and gentlemen
A great place for the musically inclined!
19. Dream Beatz Records
Address: 432 16th Ave NW, Birmingham, AL 35215 , Chalkville , Alabama , United States
