The top 5 music shops in Sauce, United States

They didn’t have exactly what I wanted, but were happy to order it. The sales associate was knowledgeable, helpful, and polite. I love Sam Ash!

Good

I just came here with a friend, but they have a good selection of music items. It could be more stuff but it’s okay. They do have high end items though and they do give lessons on any music instruments.

They had specific cabling available when Guitar Center did not… Good inventory and helpful staff

Good Customer Service

Good

Most people that work here walk around like they’re some sort of Rockstar with matching poor attitudes. They are smug, judgmental, know-it-all’s. It’s uncomfortable in the store and they act like you’re bothering them by asking a question. They’re sure to make you feel like you don’t know what you’re talking about and insist that you’re interested in the wrong equipment because they personally wouldn’t use it themselves. Find the gear you want at the store but buy it on Amazon.

Big store with rude salesmen
I took my bass to be serviced as I just bought it used; they charged me $105
and all they did was change the strings as soon as I tried it out at home it was obvious that something was wrong with the bridge and something was going on with the treble knob. After coming on here and seeing the reviews I notice a trend with Latinos stating something about how rude these guys are or how little they seem to care for the customer. I don’t know if it’s particular to Latinos but to me they were very rude especially when calling in about my problem after getting my bass back .

I knew there was a reason I usually go to Guitar Center. I gave them another shot to buy a keyboard controller. Hey, guy with the tattoos. What’s with the attitude? Horrible customer service, PLUS, they do not price match Amazon. Guitar Center will. I’ll never go back.

Danno helped me out through the phibe and his expertise was very notable. I showed up the next day and the whole team welcomed me in. They showed me to the drums department where Sean helped me. He was so dope and got me so excited for my purchase that i had to get lessons. They signed me up and helped me load my new drums. You guys f****** rock! !!!

Love the people the vibes that are the people that work here

The folks that work here are musicians and very knowledgeable. They will help you and share whatever they know with you. I just buy parts and replacement stuff these days, but earlier, I don’t know what it was, I was never able to get one of the “deals” their emails talked about. But, I have to say, I did get a really nice Samson bluetooth headphone for $50 last week, so it kind of makes up for past grievances…
Upgrading my last post, they carry the Fender Mustang micro amp. I snagged one and brought it home to replace an Ampeg bass. So far, sounds promising. While I was there, the guys let me pull down a few guitars to try out without complaining or cringing.
I do like this place. Missed going here during the pandemic.

It was good could do better if managers were more involved with you if your spend about 1,000 ..

I always have a good experience at Sam.

Good experience. Friendly staff.

Came in for some strings on a weekday afternoon and it was relatively empty. Service was… well… lacking. I grabbed my strings and went to the guitar associate’s desk to check out. It was a female associate helping some other guy with pedals so I waited for my turn. I didn’t mind waiting as she dealt with that, but other associates just kind of walked on by. I was never even told a, “I’ll be with you in a moment,” which would at least make my wait feel acknowledged. I just felt kind of ignored and after about 10 minutes give or take of waiting near that desk I left. It was a crummy experience.

It’s OK.

Came to Sam Ash to get a practice drum pad for my son.spent about 20 to 25 in the minutes in the drums deptament no one ever came,no one passed by or asked if i needed help. Walked to the front asked if some could help in the drums they said someone would be there no ever came.. Finally i left no “Service no Buy”. Need to do better at Customer Service

I stopped in here to look for a couple of items for my podcast. While I was there I decided to ask about finding a small part for my microphone. The person who helped me was extremely knowledgeable and helpful.
Great experience. Great service and a large selection of music equipment.

The best music supplies.

De elite una tienda super surtida de instrumentos y refacciones y accesorios para intrumentos musicales

Its a good place but the guitar department is so lazy that they can’t repair a guitar string without waiting 3 days to do it

Instrument insurance is not much reliablable .

They really try to give you good advice very helpful.

TERRIBLE! Didn’t return emails, didn’t know about their own online (Email) sales specials. Even when told about them, they had me forward them thr email because they were too lazy to do their own homework!

If it wasn’t for sales manager Justin in Ontario Mills Mall Sam Ash, I would have walked out and never returned. But because of what he did, he has a customer for life! Not happy at all with other sales staff or their attitudes. Was a sales rep in guitars who spent 90% of his time on the phone!

You could tell he hated his job and hated assisting customers. Never smiled, just looked angry. After running my credit which is excellent, they tried to do the old bait-and-switch. Said they had mis-tagged the guitar I was wishing to buy (and finally did). Raised the price by $30, which wasn’t about the money, it was about principle

I explained to them that is your mistake not mine and I have drove a very long way to get this guitar. Even called before I left making sure everything would be okay. The left hand doesn’t know what the right hand is doing down there. Get it together Ontario Mills Mall Sam Ash. But kudos to Justin for making things right! The guy dipped into his own pocket to make it right! When is the last time you seen that?

Defenetly 0 stars
I came in to buy a kareoke speaker and a guy named DAVID , was very rood!!! I asked him , can I ask u a question ? And he said , that I had to wait in line . I said just to ask a question and he said yes and turn around and left me standing … There was a big line just to ask for that one question… Defenetly I wouldn’t come back here , I rather take my business some where else ….. He was not professional or kind

Repair guy here messed up one of my guitars. Would advise against shopping here. The dude is sweaty, greasy faced, and loaded on something. It’s very obvious. Don’t drink and drive and definitely don’t do drugs and repair guitars.

Helpfully staff and had the items I was looking for. Would come back for my musical needs.

The staff is very helpful. You can try out any gear that you want and all employees are helpful. Musician institute students get a 10% discount!

Nice place Whit really good service!!!

They are very helpful and easy going!

It’s a hyper experience.
I felt like my seller was on amphetamine.
So I decided not to rush into purchasing an expensive amp system.

Very few employees. Got to wait for a while to be attended

Horrible service

I had a terrible experience with Scott, one of the managers. He was extremely rude with me, my wife and another customer. However the other guys were awesome. I’m just writting this because I trully trust that the company has consideration for the costumers.

Dont buy here buy across the street guitar center
They will charge 15 percentage even if you return it brend new in a bag
Service very bad

I had a great experience dealing with Greg at your Canoga Park, Ca location. He is very knowledgable and helped me order the perfect classical guitar and got me financed quickly.

Love this location went to pick up a gift and everyone here is awesome

The service was excellent.

Decent Sam Ash location with a very nice pro audio room.

Cool musician.

Found a great used Tama SLP snare and bought it on the spot! It still had factory heads and was basically brand new. They have a lot of great used gear there at really good prices, plus a helpful staff.

first time going to a sam ash, heard great things about it. so i took my amp there to seek what was wrong with it and the dude with the long hair spent a good ten minutes talking down on me for not knowing enough about the amp (which is why i went to begin with) all for him to tell me to go to a different store since he apparently didnt know much about amps either lol. i never review but this had to be the worst interaction ive had in a music store, i’m pretty patient with people but it was one smart comment away from turning into an argument

Customer service at this store isn’t very good. There are only like 3 customers in the store and I still can’t get any help. They need more employees.

DO NOT SHOP HERE! I came to the store to return an amplifier and receieved the WORST service by an employee named MARK! I tried to renturned it to the prick and he threw a tantrum right in the middle of the store! The employee shouted at me, made a scene, and did nothing but give me a bad attitude the whole time i was there. I will NEVER shop there ever again. If you do enter the store, avoid MARK. He is the most miserable excuse for an employee I have ever encountered there! He is a washed-up muscian who NEVER made it and is now stuck working there so he takes it out on customers! I will NEVER return! Again, AVOID THIS STORE!!!