Great shop! Good selection, much better than national chains
Very personal service
Great customer service. Both Ron and Andy were friendly and helpful with my purchase. I will definitely be back anytime I need gear.
Great little music store. Nice folks.
Friendly’s staff knows equipment.
Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.
We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.
I will never deal with them again,
Paid Remix $135.00 to put a new but bad Fender neck on my guitar. I Sent the bad neck back to Fender. They said it was warped on the 10th fret. Fender replaced the neck. Now Remix tech want’s me to pay again to install new neck. He knew the first neck was bad when he worked on it. My opinion is not good for Remixes Fender tech. The advise their tech Andy gave me, was to find someone else to install the neck.
This is not the kind of attitude one would expect from anyone representing a company as reputable as Fender.
I’ve played Fender Telecasters for 50 years. Had a lot of them worked on.
Never have I been treated as as poorly or rudely as I was at Remix Music. I’m sorry to have to leave this less than favorable post. But this is the way it happened.
Didn’t like the guy’s attitude or the prices. I probably won’t be back.
2. Palen Music Center
Address: 4093 W Sunset Ave #101, Springdale, AR 72762 , Elm Springs , Arkansas , United States
Chase and team are always so helpful and go out of their way to make sure every student has everything they need to be successful in music
Easy process online to rent musical instruments. My daughter is exciting to start using her clarinet.
I loved that I didn’t have to figure out what my daughter needed to get started or maintain her trombone. Palen has it al figured out you just have to pick your rental option and proceed to check out.
Friendly and careful repair. Would give 5 Stars if a more affordable option/tier of instrument was available to increase accessibility. We rent to own and carry insurance, paying about $45 a month for each instrument.
Very informative and easy to work with
Very easy to rent an instrument for my kiddo. Packages are affordable, website was very user-friendly.
I have never had an instrument fixed properly. I don’t know if their piccolo person is just lazy or they don’t know. I will get my instrument and take it back and extra time or two to get them to actually fix what I asked them to fix the first time. I’ve even had my instrument come back more damaged than when I sent it in. Make sure you take extensive note of the condition given and condition returned. Make sure you give it a very good once over when you get it back too.
Nice store
I did not want to provide contact information for a relative in case I don’t make my payments. There was no other option when renting from Palen. I think it’s wrong to want to hit up extended family if I don’t keep my committments.
By far, my favorite music store to visit in northwest Arkansas. Great selection of equipment and great people make this a definite stop for any string instrument lover.
Awesome joint! So many vintage axes and amps! Really nice staff too!
It cool
I got a Fender blues Jr. amp fixed here last year and payed $60 for the work. A few weeks later the amp stopped working so I called the shop and the owner told me that they don’t guarantee their work. I took the amp to another store and spent another $60 to have it worked on again. Take care of your customers and they will come back.
4. Walmart Supercenter
Address: 4870 Elm Springs Rd, Springdale, AR 72762 , Elm Springs , Arkansas , United States
New walmart.looks the same as all others walmart.i like it.
Stopped here to gather a few supplies for my semi. Had a good frozen food selection. As always plenty of parking area.
Shopping center.
Very disappointed with my last tire center experience. Bought four new tires from this Walmart on a Friday, well it turns out they were balanced incorrectly and the manager even admitted their machine was broken when I took my vehicle back in. They never told me that the machine was broken on day of purchase, which I was going on a long trip that Friday night. I took my vehicle back only for the manager there to tell me I have to wait another 4 hours to be seen. I told her it was not fair that I had to wait 3 hours the day of purchase and another 4 hours for their mistake. All she said was “yes that’s unfortunate!”
My 31 year old daughter went in one morning and bought beer. It was for us. And she always gets carded so she always prepared. She told the cashier she will be carded forever and the cashier said if you didn’t drink or smoke you wouldn’t! Really? What a judgemental statement! I called the store and they never took my name or number or apologized! Poor customer service!
I placed a pickup order to pick up but can’t check in on the app because it says they working on fixing it but has been like that for months and when you call to check in the phone goes straight to an automated message system also called the store number and pressed 4 for pickup but still didn’t get an answer after trying for 20 minutes I had to go up to the door this is ridiculous I will bot be placing another pickup order from here ever
5. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Elm Springs , Arkansas , United States
They were super nice and very helpful. They answered all questions to the best of their ability, and made picking out an instrument very easy.
I don’t have much for you compared the store to so I can’t say I’d give it five stars but why not four. It was just a quick and easy trip where I was looking for a cowbell and wasn’t a hundred percent what to look for. There was a guy there who helped me I forget his name but he didn’t hesitate and I got what I needed.
Always very helpful. Some hard to find items too.
The repair guys are always fantastic!
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
Pretty great selection of instruments, however I felt extremely awkward with the staff and felt like my questions were intrusions. You could chalk this up to me just being anxious, but I would have much more appreciated an employee who could recommend stuff to me, and willing to help me find what I’m looking for. I’ll be going to A different shop to get what I need
When I got there I was excited to be buying a ukulele something I’ve been wanting since I was little and when I asked how much taxes were because $82 up from the $54 seemed outrageous the man said idk and didn’t even check it just took an extra $21 and when I was asking questions about other instruments he had. No information literally making me. Still waiting on the money to be back in my account had to go to bed hungry tonight
6. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Elm Springs , Arkansas , United States
Staff was great.helped me find what i was looking for.
The whole crew there is very helpful. That want to make sure you get what you want, if they don’t have it there, they will find it! Great customer service! Beau also did an awesome refret for me!
I’ve been a musician for quite some time playing gigs even just playing for self inter est just pleasure jamming to some favourite song musicians will always need to get new strings for a guitar skin’s for there drum kit or any other musical necessity the best place to visit to get a new fender bass or Stratocaster is guitar center on Joyce street in Fayetteville Arkansas the salesmen and salesman at guitar center are a professional staff you get greeted right when you walk around every section of the store the sales agents are patiently waiting to hear what your looking for and get you what you need if it’s not in stock they will order it. Thank you for the best place to get my musical supplies with quickness see your all soon. Sincerely James Giordano.
Knowledgeable and good selection but only one guy helping customers and checking people out. Had to wait to buy the stuff we got and didn’t get to look at the guitar my husband wanted to look at. Guy was very friendly and apologetic, but he needed help.
Love any guitar store but come on can’t you come down on a price when the instrument is damaged and and obviously used . The staff seem nicer than a lot of guitar centers I’ve been to all in all a good store.
Love guitar center, but being a pianist, there is rarely any inventory to look at besides lower-end model keyboards and equipment. I would love to see a change in this so that they cater to more than the guitarists and drummers.
Xz
Walked around 20+ minutes, several employees were engrossed in their phones or something… Not one offer for help.
Got into it with the customer service manager. Every time I come in there he harasses me.Very sad angry experience with this place.Do not recommend!!
7. Steinway Piano Gallery Northwest Arkansas
Address: 4155 N Steele Blvd #30, Fayetteville, AR 72703 , Elm Springs , Arkansas , United States
We thoroughly enjoyed our experience working with Eric, Stephen and the team! They are quick to respond, and very knowledgeable, exhibiting a friendly and helpful disposition. The movers were also very gentlemanly, helpful and professional as well. We love our beautiful grand piano that now graces our Living Room!
Very professional service. Got my piano tuned & sounding great! Highly recommend Steinway Piano Gallery.
When it was time to upgrade my office piano there was no question where to look. Stephen is a world class piano technician and has been an invaluable resource in helping to maintain the pianos under my care. Daniel was super helpful and answered all of my questions quickly and succinctly. They were both understanding and supportive as I moved through the purchasing process but never pressured me. As I searched for the perfect piano they were more teammates than anything else.
