Playground is THE Best! Wonderful customer service.
I can not express how amazing this company is. Always extremely helpful. Thier customer service is always top notch. 5 stars isn’t enough. They are also extremely affordable!!!!!
It was lit af man. Nice people. Great service, it’s pretty much all you need yo.
Do not pick out an instrument on their so called rent to own plan if you are picky about that exact instrument They were supposed to fix a sticky tenon and instead gave my daughter a diff instrument that she disliked. I tried to get a response via email and they did not get back to me so I called and was told that I could not get back the original. I was contacted by the store after much hassle and then spoken to like a non musician and given back the flute without them doing anything about the sticky tenon! Only go here if you are wanting to try beginner instruments!
Local favorite. Been there as long as I can remember. Never been inside but had my share of poor boy window shopping dreams.
Very knowledgeable and professional
I have called Lamar’s person # that was given. me by the school Numerous times, as if this date, I have not received any form of response. Initially we went to band night ordered starter kit. Finally ended up going to Metro Music. They were very helpful. I now have everthing needed.
So bad my child had to experience a bad start to something that is so wonderful . Go to Metro Music, or their other affiliates, you’ll be happier.
I’ve had a few dealings with this establishment over the past 10 years and overall am not very happy. The first time, I had them refurbish my wife’s mid-level flute, which I believe they contracted out to another location in the FL panhandle. The service rendered it playable again, but the technician scratched the silver in a few places. More recently we rented a French horn from them for my son. After a year, they would aggressively solicit us by phone and text to upgrade the rental to a nicer horn (at a rate of over $150/month). They continuously addressed me by the wrong surname and/or salutation even after I offered corrections. Furthermore, they mislead my wife and I about the credit we would acquire through rental towards the potential purchase of an instrument. This benefit is extremely limited and restrictive! The guys working in the shop were nice and helpful, so I have to believe that all of this is really an issue with management/ownership. That said, I can’t recommend them as a good music store.
Update: Thank you for your response. Just to clarify, I understand the cost of these instruments quite well. My wife and I just do not feel like a 7th grader is worthy of an instrument that retails for roughly $5-6k and felt that the sales calls were far too pushy. With regard to the flute incident, this happened many years ago, and I did reach out to you by phone. I was transferred to the repair technician, who explained that the cause of the damage was difficulty in disassembling the keys. No offer was made to polish or repair the scratches at that time, and I’m not even sure if this could be realistically done.
Accounting department is lacking. Starting with their company rep incorrectly completing Rental Agreement, billing errors (which I called to correct), followed by their text messages threatening repossession without the courtesy of a phone call has led yo more headache than it’s worth.
5. Leitz Music Company (DT)
Address: 508 Harrison Ave, Panama City, FL 32401 , Upper Grand Lagoon , Florida , United States
Need it on and end parts for cymbal stands hi-hat stand and Shane was most helpful my experience was excellent
Love this place ❤️ been coming to leitz for as long as I can remember. Great staff. Great selection. Highly recommend.
10/10 would go back and buy again
Didnt Even have irig and They dont have all the bands and but They did have a case i liked
I have been visiting this store for years. It has been a must stop when in Panama City. I stopped in today and found the usual great selection of instruments and accessories. I played a nice Fender P Bass today and practiced for the first time 4 new contemporary Christian tunes I will be playing at my home church next weekend. The store was not busy and I didn’t see anybody wanting to get where I was playing. I was shocked when after the second time through my 4 songs I was asked if I was going to buy the bass I was playing. I said no explaining I was playing these songs for the first time in preparation for next weekends service. I was asked to stop playing to make room for other customers. So I stopped playing and purchased a pack of music flash cards, which I found when walking through the store. I mentioned to the guy that asked me to stop playing that I play like this at Sam Ash and Guitar Center stores across the country and they welcome me coming in to play and I have never been asked to stop playing until today. Having bought a guitar, mixer, speakers and other accessories here before, I left the store wondering if I will return again after today’s experience in the not busy store.
Their percussion items inventory was down but I got quick friendly service.
So I walk into this store and this not my first time all of my experiences have been great here super helpful people until today… I walk in with with my wife places is relatively busy no worries I go to the acoustic room like I always do I have been playing guitar for 10 years been to every music store across the country never have I had someone tell me there is a 5 minute playtime… what is that even mean as soon as I pick up the 2nd guitar some young guy walks in interrupts me and say hey I need you to stop playing we have a 5 minute playtime. I look at him and say you’re joking right nope I’m not… Then walks out. Never been so disappointed in my life I was there maybe for 3-4 minutes I have spent thousands of dollars of my money at guitar shops every where I always will support a local business especially if it’s a music store if I could give a zero star review I would. Place is a absolute joke
I wasn’t to please with my recent visit. I paid to have a few instruments fixed and they fixed one but the other one was in the same condition as before. Knobs making noise and the input popping. I brought it back thinking maybe it was an honest mistake. Turns out they had sprayed it with canned air before for $20. When I brought it back he did the same again. Issue was never fixed nor a refund. I am normally pleased with their customer service but I felt like I was conned out $20. This last time I took it and blew with my breath into the input and some dust came out and now it plays great.
Happy they fixed my first guitar but not satisfied with my bass and the last time I asked for advice on what cable to grab, they gave me a trs cable for a balanced input that come to find out doesn’t work right, so I am giving this two stars.
You might want to keep masks at the door if you require customers to have them. You just lost $1000 sale for not having that box up there. Not to mention the other thousands a year I spent at your store that I’ll be spending at musicians friend.
6. Austin Music Co
Address: 17226 Panama City Beach Pkwy, Panama City Beach, FL 32413 , Upper Grand Lagoon , Florida , United States
I absolutely love the owners, and everything they have to offer here! The most genuine people and great prices!
This is a great shop run by good people! I recently brought in an old hand-me-down violin and Mike(one of the owners) not only refurbished the instrument, but gave me a few pointers and also managed to throw in a beginners tutorial. Hands down, this is the best customer service I’ve received from a music shop. It’s definitely worthwhile to check it out!
Very nice people
Good selection of instruments and knowledgeable staff. It is a nice touch that they are involved in the local community as well.
The lessons are expensive $30 for 30 minutes I don’t recommend it but I mean it’s good
Needs variety
I used to go before the ownership change to have my violin serviced. I went to the counter and talked to Seth and I left wanting to cry. When I opened my case he picked up my violin then out of the blue asked if I wanted him to take off the finger tape. He said he didn’t like his students using it since it was a crutch. I said no thanks I like having it and he said “oh… ok” in a very judging and condescending tone. He then asked how much I paid for it (super disrespectful and unnecessary?) and when I told him he scoffed and said he wouldn’t have paid half of that. He then proceeded to turn over my violin and point out every imperfection (something about the bridge being too high, fingerboard not angled properly, and spots of varnish). He said it looked “haphazard” and was shocked I paid that. This was a violin I’ve had for years, absolutely love, and that my parents worked hard to afford. I was too shell shocked to take the violin back from him and leave, and after all the insults Seth said “it seems fine you don’t need service” then asked if I wanted lessons from him. The audacity?? At least he didn’t try to sell me stuff I suppose. I know this is a small business and I hate to not show support but like I said before I left in tears and with a horrible experience. I can’t recommend this store and especially not Seth for your classical instrument needs. I don’t understand how anyone can stand him for a lesson, I’ve never met a more condescending person in the customer service industry.
Went in to purchase strings, was charged double the price for them. Next time I will get them online, put a end to that kind of crazy happening again.
Dollar Generals are rarely, if ever, a 5 star shopping experience but this rating is based solely on the cashier. This lady was awesome, so friendly with a great since of humor. We could all use a good laugh lately and she was a breath of fresh air!
Everything you could need on a daily basis, all in one place and for a great price.
Cheap prices
Everyone was stocking and seemed to be working pretty hard, everything seemed to be kept up very well
Good location. Good prices.
Not very organized. Dirty
Trashiest DG I’ve ever visited. The district manager needs to pop in on them.
The store manager said I’d get my refund back but id have to wait til monday morning and still haven’t heard anything from them
New management is horrible and very rude . I forgot one of my bags and came back with receipt and was told I was given the bag even though I called the store prior to confirm they had it. Will be making complaint with corporate.
9. Gulf Coast Panama Jack
Address: 1411 Moylan Rd, Panama City Beach, FL 32407 , Upper Grand Lagoon , Florida , United States
This place is amazing! The people are super helpful and very friendly! Wish I could give more stars!
We have been doing business with Gulf Coast Panama Jack for over 15 years. They have always been a pleasure to work with. Very good service, extremely fair prices, and quality products. Thank you guys for everything. Keep up the good work!
Gulf Coast Panama Jack is an amazing company to work with, not only are the sales reps very friendly but the staff work hard to get your product to your store quickly. GREAT PRICE!!! GREAT SERVICE!!! GREAT PRODUCT!!! GREAT COMPANY!!!!
Nice people. Real slow unloading trucks.
We came in from Louisiana and I forgot my swim trunks. The ones that i bought looked fine in the store. When I put them on this morning they are super short. Like cough and your balls fall out short. I guess that I should’ve gone to Walmart to start with
10. Bob House Antiques and Furniture
Address: 8108 Front Beach Rd, Panama City Beach, FL 32407 , Upper Grand Lagoon , Florida , United States
They have really neat things here. It’s fun to look around. My sister in law has bought furniture here a few times and Bob always helps her get them out to her car. It’s a nice change from touristy shops. Definitely recommend a visit.
amazing pieces and prices you can’t beat!!
Rare Unique gifts, super friendly knowledgeable customer service. I will be sure to return. Thank you
Nice lil place nice treasures
FUN PLACE TO SEARCH FOR ANTIQUES..GREAT LITTLE JEWELRY SELECTION TOO!!! DECENT PRICES ALSO!!
Loads of antiques
Apparently the shop doesn’t welcome children or isn’t recommended for then
I sent pictures of antique glassware a couple of months ago, didn’t get a reply back. I thought I would check into it today. The young lady said, if he didn’t reply that means he’s not interested. An “I got your pictures, I’m not interested at his time” would have been an acceptable reply.
My husband and I came from out of town after seeing perfect reviews. We would give 2 out of 5 stars. There was excellent finds and selections. The prices were do able. The attitudes were not. The young lady at the counter was a touch rude and abrasive. Overall it was a fair and okay experience. The attitude of the enviorment changes everything.
11. Little Village
Address: 2808 W 12th St, Panama City, FL 32401 , Upper Grand Lagoon , Florida , United States
Hippie vibes really great music, comma excellent food, amazing amazing shopping, local local artwork displayed, I don’t know if they still have Trivia night but that’s fun too this is an all around wonderful place to go for a cool evening with your family
This place has delicious food and great service! Their iced coffee, on the other hand, used to be waaaay better when it was more coffee and less sugar, but maybe it’s just personal preference.
It was ok. Not used to cabbage my tacos.
I love the selection of items they have and the whole vibe they have cultivated. The few times I have been in, the staff have not been the kindest or patient. Their items are also overpriced.
Chips in a bag and a low quality atmosphere.
Worst experience ever. Called to ask if kid friendly prior to going since visiting Panama; was told yes. Finn’s had good food but the staff of the gift shop ganged up on my 3 & 1 1/2 yr old grandkids because they were being fussy. Went as far as to state that the children were just being completely disrespectful and had us leave after I purchased over $300 in merchandise. Will never return and if they would have allowed return I would have told them to put their stuff where the Sun don’t shine!
Quite frankly I am alarmed at the high average rating give to little village. Our food was one of the most disappointing meals in Panama City. They literally give a bag of round tostitos as the chips. The salsa tastes store bought and cheap. Gas stations have better nachos than this and I am unfortunately not exaggerating in the slightest. I mean come on Little Village, are you serious??? How hard is it to make a proper plate of nachos? To charge anything more than $3 for this is outrageous. All of the food lacked flavor, and thoughtfulness. I am blown away that this place has such good reviews. Do people not know good food?
12. Gypsybeach Treasured Kreations, LLC
Address: 1107 Beck Ave, Panama City, FL 32401 , Upper Grand Lagoon , Florida , United States
I could get lost in here for hours on end. So much to look at and it’s different every time I go in there. If I have a specific item I’m looking for they are so helpful with helping me located it. My girls LOVE the locally made outfits for their American Girl dolls too!
This shop has truly got local art. Kathie the owner can tell you about every single one of her 37 + artists.
The quality and variety of art and beach crafts, furniture, jewelry, vintage and antique finds is really outstanding. I like that you can tell a person put their own spin on something and it’s not mass produced item. But you better buy it if you love it because things go quick !
Wonderful place! The owner is fun and very down to earth! Can not recommend the painting classes enough. One of the best things we’ve done while in PCB!
13. Folklore
Address: 1438 Beck Ave, Panama City, FL 32401 , Upper Grand Lagoon , Florida , United States
This place is wonderful and if i could i would probably spend all of my money just here. Love the people I have met, the atmosphere and the cats most of all. Never a bad experience.
Incense and runes, setting intent
Herbs, dried blooms, the full moon’s ascent
Tiger’s eye towers, quartz crystal spheres
All you manifest is bound to appear
Evil eyes for protection,
and tarot, for seers…
Maiden, Mother, Crone…
drawing you near
Purses and satchels,
for the tools of your trade
Embroidered with Magick
Sacred, hand-made
Relics and artifacts,
origins unknown
Blessings and curses
inscribed in their stone
Tapestries and trinkets,
statues and bones
Your altars will rival
a royal one’s throne
A library lays hidden,
in the back of the store
If it’s knowledge you seek,
I bid you, take a tour
The shopkeepers wait,
their familiars, as well
Down in St. Andrew’s…
Come stay for a spell
Love this place so calm and peaceful!!.
14. Panama Pawn and Jewelry
Address: 9200 Front Beach Rd, Panama City Beach, FL 32407 , Upper Grand Lagoon , Florida , United States
My Twin & Brother always go back to this shop. It’s close to our house the prices are good. The owner is more then happy to give you a discount once you become a loyal customer and his prices are fair to begin with. He usually always has in some high quality watches and jewelery also.
They did a great job on resizing my rings. Fast service. Thank you!
I recently had some gold jewelry that belonged to my mother in law that I was selling for my wife. The jewelry came from Brazil where they only use 18ct gold. I first took it to a well known store on 15Th street. The lady that I spoke to there was nice but I didnt feel like they were offering me a fair price. I then took my items to Panama Pawn where the owner looked over my things and paid me way more for my gold. The main item I sold was an 18ct bracelet that weighed 40.40 grams. The 15th street store only offered me $950.00 while the owner of Panama Pawn paid me $1350.00.
All in all I received over $700.00 more by selling to Panama Pawn. When it comes to selling gold I highly recommend doing business with Panama Pawn ! He definitely did right by me
Exelente atención al cliente y muy amables
Friendly staff
I’ve used these guys for years buying and selling guitars, TV’s and video game systems, the owner has always given me a great price, and great service
The guy who owns it is a rude man , treats customers like he doesn’t need them . His sister on the other hand is an absolute sweetheart . Unfortunatly She does not make up for how bad he is , he will try to undercut you at every turn and the dirty looks get old real fast .
Went in with several items and was told “We are only interested in taking guns and jewelry.’
Meh
15. Buster’s Beer & Bait
Address: 5900 Thomas Dr, Panama City, FL 32408 , Upper Grand Lagoon , Florida , United States
I have been visiting Panama for over 20 years. This was my first time here and I will NOT be back. No one was wearing a mask or respected boundaries. Extremely rude workers and security guards. My partner and I were there less than 5 mins and had not even ordered a drink yet. We tried using the women’s restroom and waited about 15 mins before eventually using the men’s room because the ladies were taking so long. We were then approached in the bathroom by 4 security guards and asked to leave. We did as we were asked but we’re still escorted out by all 4 security guards towering over us who were almost pushing us out the doors and demanding we leave. DO NOT RECOMMEND. EXTREMELY rude and excessive.
Pricey. Go down the street to Walmart Liquor.
Walked in at 11.30 this morning….not busy…sat at bar while the bartender and another chatted and she was eating….sat there bout ten minutes as they chatted and he broke down boxes…finally after 15 minutes I left…oh..he did ask what I wanted as I was going out the door….It was dirty in there and looked it. Terrible service for somebody trying a taco special….I couldn’t even get a drink…..let alone tacos. NEVER AGAIN. OH…And it stunk in there.
.
17. Turtle Girls Market
Address: 7930 Front Beach Rd, Panama City Beach, FL 32407 , Upper Grand Lagoon , Florida , United States
A jewel. A friend recommended we stop there while visiting. Found some unique and fun stuff.
Always fun to shop here!
Prices were super high but the staff was friendly!
We (three friends and I) love these type of stores/shops/boutiques and normally spend hours in them and always make purchases. This place, however, did not offer a customer restroom so that ended our browsing quickly. We do not live nearby and our shopping trips are all day adventures. The place looked clean and was set up nicely. No employee greeted us at any time. If we go back we will be better prepared.
Very nice Place. Alot of really nice stuff if Your a collector.
Not my cup of tea. Was looking for the old school antiques.
I recently came into the store with two other people I was on vacation with. Upon entering the store, we were told that they were closing within the next few minutes. One of my friends replied back with saying we wouldn’t be long. The older woman with the butch style hair quickly and rudely said “yeah, that’s what they all say.” It definitely made us feel unwelcomed, and it’s a shame because we saw several things we would have bought if things were handled in a more professional manner. I understand it was the end of the day and she was ready to go home, but you’d think a small business would want as much business as they can get!
So much “beachy” items, perfect for tourists. I am a fla resident so not really into all the beachy stuff. I did see a couple items that I have already, was $10, and I purchased them from Dollar Tree for $1.25, hahaha guess it’s really a tourist trap!
18. Redbox
Address: 2533 Thomas Dr, Panama City, FL 32408 , Upper Grand Lagoon , Florida , United States
It was so great working with GTS and with Kristi, and Cheri. GTS was able to provide all the services that I needed and I didnt have to worry about anything the day of the wedding. Kristi was great to communicate with especially when hurricane Michael happened and our venue didnt make it and we had to find a different one. Having Cheri coordinate the day of our wedding was so amazing. I felt like I had a lot of moving pieces and small details and Cheri had everything handled perfectly.
The DJ did not even play the wedding march that was requested for my daughters wedding! None of the music played during the ceremony was what we had listed. We could have easily plugged in a speaker during the reception and done just as well. Very disappointed – – for what was suppose to be a perfect once in a lifetime event 🙁
They attempted to make amends by refunding the ceremony portion of the cost, but honestly, that couldn’t begin to compensate for the disappointment we had with their service.
Would not recommend services after being blatantly ignored when inquired dj services. Kristi Holbrook after two separate attempts from me & my fiancé , she completely abandoned all emails. No follow up email or explanation at all. I could respect a simple response saying they were booked if they didn’t want our services- but we did not. Zero percent customer service friendly!
Jessie was the DJ for our daughter’s wedding this past weekend. It was absolutely great, music for the wedding and reception was perfect. I highly recommend this company for any event. Such an awesome experience!!! Thanks so much Jessie!!!
20. Beachside Motorsports
Address: 4031 Thomas Dr, Panama City Beach, FL 32408 , Upper Grand Lagoon , Florida , United States
Excellent customer service and nice equipment. Priced lower than competitors. Would definitely recommend.
Dylan was the absolute best ! So helpful explained prices and how easy the process was. We had the best time with our golf cart rental for bike week. Everyone else In Town was sky high and beachside motorsports had the best price especially during bike week . It was a very nice 6 seater golf cart very comfortable to ride and jam out to the music. Thank you so much Dylan see you next year most definitely
This is definitely the best company to go through. They have the best prices and even gave the best customer service. Dillian was amazing, rest assured with him you’re in good hands . I 10000/10 recommend !!
Very good customer service
Great for cruising around
Don’t bother trying to set up an appointment, they will be over and hour late every single time. Terrible customer service
Very disappointed in this business for muptiple reason….when i called they told me it would be more than what their website says(keep in mind it was a holiday weekend) so i mentioned online it says a different price so they honored that, which they should.Secondly they told us they could deliver which we thought was great…problem was we spoke to them before 9 she told us if we didnt want to wait a little bit we could pick up when she opened at 9 so we asked about how long til they could deliver we were told 930 10 at the latest. We did not receive it until an 1 hr or ao later. We could have gone amd gotten had we known it would take that long. We told her we were only getting it to get down to beach then we were told by place we were staying they no longer allowed that so we called her back and they said we could not get a refund for any of the 3 days…not okay we literally had it maybe 30 minutes they could have refunded 2 of the days. We were told the contract says cant go off streets, she should have told us that when i told her what our sole purpose in using it was. Then we wouldnt have rented it at all and probably shouldnt have anyway. There is NO WAY that thing is street legal every seat and back of seat was falling off, seat belts were a chore to deal with, half the time it wouldn’t go and when it did it jumped so bad and foot rest in back was about rotted off! Then when we returned it the day it was supposed to be they werent there, so we called she said to leave keys in mailbox and park out front, so we did the next day the lady called and said it was supposed to be returned yesterday which it was and we told her we talked to her and she told us what to do. Why wait 24hrs after something was supposed to be returned to call someone??? To make sure you collect more money. Not happy at all with this place.My business will go elsewhere when we return. We wasted 400 dollars on something i did not feel safe riding my child around in.!!!!!
Terrible customer service. You’ll wait an hour for them after the appointment and it takes another 30 minutes or so to get your rentals. We ordered bikes and the delivery guy was more worried about getting his kids then helping us even unload the things from the pickup.
