Basically everything you need. Friendly people with diverse products,
Very helpful staff. First time in, and I will not go anywhere else.
Good for new strings but a small selection of equipment.
Good variety. Little bit of everything
In and out. Didn’t stay long. However, they had what I wanted and no one in the area complained about the half Naked Trucker with a guitar in the parking lot zoning out in his own world.
Not very much guitar stuff. Didn’t even have strap studs.
The absolute worst store ive ever been in will not be back
A few months ago, I visited Saied Music’s North Little Rock location to look into used flutes (online flutes are too hit-or-miss, I discovered, so I wanted to be able to try one before buying). Not wanting to spend a small fortune on an instrument I wasn’t sure I’d stick with, I figured used would be a safe bet.
The gentleman who was working that day showed me a Jupiter flute that had a price tag of $380 or $385 (I just distinctly remember it being in the $380 range). It had a head joint with a gold-plated lip plate that I found rather garish, but for the price, I was willing to consider it once I tried it and realized it played fairly easily. So, I went home to think on it, but I ultimately put off getting a flute for awhile.
Yesterday, I returned, and lo and behold, they had the same flute still in stock. However, this time a different guy brought it out, and the price had been removed, leaving only a partial green tag with some text on it. The man made a fairly loud show of talking to the other guy, who had originally showed it to me the first time I saw it, saying that, since it had a green tag, he could sell it for below the “book price.” He thumbed through a binder, ran his finger down a list of prices, and landed on $480. Then, he quoted me $450, saying that price was $30 below list.
I immediately thought of the scene in Legally Blonde when the clothing boutique worker pulls a tag off a dress from last season and tries to sell it to Elle for a huge mark-up, believing her to be too uninformed to know any better.
I closed the case without taking another look, then left the store without saying another word.
I lost all trust in Saied Music in that instant, and I will not return.
3. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Sis , Arkansas , United States
Palmer Music is a well-rounded music store. I have always felt they care about what I need and I’ve received expert and personal service. They have a good variety of quality acoustic and electric guitars and equipment. Excellent service and repair. I love these folks. I travel from Little Rock just to do business with PM.
Great selection. Nice little place!
We love PPS! Preston takes great care in finding the best instructors for each instrument. PPS is also very good at working with homeschoolers and providing opportunities for all kinds of families and kids who want to learn about music.
Usually busy because they’re good at what they do!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Go to GUITAR CENTER instead (you can actually have FUN there).
4. Saied Music Co
Address: 4300 Rogers Ave #55, Fort Smith, AR 72903 , Sis , Arkansas , United States
Absolutely genuine staff. So helpful, friendly, and prices are lower than their competitors. This is the best place to shop for all your music needs.
Super sweet and extremely helpful!
I’m a band director in the area and I’ve been doing business with Saied for over ten years. Debbie always takes GREAT care of me in the store and Brian, our road representative, is friendly and efficient. We buy almost all of our supplies for our program through Saied and they always make sure we get what we need. Thanks, guys!
They had the components I needed and were very helpful.
It’s good quality music and instrument accessories but their a little costly
Saied Music Store es una tienda para una persona que quiere aprender a tocar un instrumento. Los empleados son muy amables y son muy buenos para ayudar. Yo recomendaría esta tienda para alguien buscando su primer instrumento. También recomendaría esta tienda para músicos buscando partes para su instrumento. Lo único malo es que la tienda es muy pequeña y no hay mucha variedad para escoger.
I bought a keyboard DGX-640 from this store which is cost $920. Then I realized the keyboard was not brand new and there was no box at all. Later, I did a research online, (Ebay, Amazon..etc.) and found that the original price was only $599 including everything. Most of the keyboards they are selling are not brand new at all. Be ware!
I showed them the kind of guitar strings I needed specifically not knowing entirely the name because they’re the experts right? I said I needed bullet strings for two fender guitars… they sold me a pack of “strings with the ball on the end” and when I opened the package they weren’t what I needed. A musical instrument store where the workers don’t know anything about musical instruments. Don’t waste your time or money or money, you’ll just be gaslit.
5. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923 , Sis , Arkansas , United States
This is the best store ever !!! Everyone is so nice and helpful, I LOVE this store!!!!!! My daughter bought me a Fender Guitar here and a Peavey Amp and they went out of their way to help me!!! I will be a lifelong customer!!!
Extremely knowledgeable & helpfull staff
Nice folks at H22 Music Store- they take care of all my guitar needs!
Nice enough folks. The store seens really bare compared to what it was like 2 years ago..
just went by there to by my sons xmas. There phone was disconnected and they werent open ehen we got there.
7. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Sis , Arkansas , United States
The staff were very helpful. They answered all my questions and made suggestions based on my questions.
This is the best music store I’ve been to in the area. The staff are very helpful and really know what they are talking about.
Cool folks, great products and instruments
As a total guitar newbie it’s pretty overwhelming and a little intimidating walking into guitar center, but I found they are patient and helpful.
They having a little problem sure of personnel
I drove over an hour to GC with cash in pocket fully prepared to purchase an electric drum kit. Sadly, GC was so understaffed that nobody had time to assist me or answer a few simple questions…… You guys missed a good sale…… Thats a bummer for both of us.
Walked around 20+ minutes, several employees were engrossed in their phones or something… Not one offer for help.
We walked into the store and was not acknowledged and was never asked if we needed help until I found what I was looking for. Short of staff perhaps? No, I saw at least three men.
8. The Musician’s Exchange
Address: 2221 Alma Hwy, Van Buren, AR 72956 , Sis , Arkansas , United States
Always have what I need. Excellent customer service. Very friendly staff.
Great place to pick up some equipment and a great convo….love bill and staff , cheap prices too
This is one of only a handful of places in the River Valley you can buy instruments and accessories from. It’s a place I can drop in quickly for new strings or sticks. They offer some set-up/repair services from entry to intermediate difficulty. Keep to the kids close (or at the house), as various instruments and/or parts are laying around in some areas of the sales floor, making for somewhat treacherous terrain and unclear pricing. Staff are generally friendly and helpful, though you may have to approach them directly for help. I prefer this myself. Glad they’re here.
Had a hard time trying any of the basses or bass amps….nothing was even plugged in…..had to run extension cords all over the place . Then the basses and amps were so crowded could not move to even try the gear out. Didn’t feel like rerunning power to the whole department to try any other amps out. Shame would have tried more gear out….but just wasn’t expecting to hook it all up myself. Sorry guys you lost a sale….take ten minutes plug In couple bass amps everyday instead of sitting out smoking…..dude you know who you are….you shut the door on my wife as you went back in after your cig break….seriously….Shame store has potential
Nice enough staff. Lots of good inventory.
Dropped my guitar off before Christmas was told it would be ready 2nd week of January. Called 3rd week was told not yet. Called 1st week of February was told it was being repaired. Called 4th week was told it would be ready today or tomorrow. Still not ready. Called March 2nd was told still not ready had not started on it had no idea when they would start on it or when it would be ready. Then the smart ass says if I am in a hurry I could just come and get it he did not care.
Hate it I could not find a clarinet ,:(
Bought a brand new acoustic guitar here after years of using this store for my musical needs. The guitar wasnt staying in tune and i noticed the intonation was a little off as well. I took it back 4 days later and they offered me 100 bucks for it. It was brand new and i spend 400 on it and bought a 150 dollar case as well. Thats not the way you treat repeat customers. I will never be returning to this store again.
9. Music City
Address: 5121 Warden Rd Suite A1, North Little Rock, AR 72116 , Sis , Arkansas , United States
Lovely and very friendly staff. They are so welling and happy to help you with anything you need or may have questions about. Definitely recomend going here. Only reason didnt give them 5 stars, is some of the items/parts are pricey compared to online. But if you need it immediately or just cant find it online then go here. I’d also recommend comparing their price for what you need before making the decision. They have things on sale.
The lady that works in here, is like you are bothering her when you come inside the store, like really? Anyways after coming back in to make a payment as my wife had forgotten to one time, she didn’t mind being nice once she knew she getting money. Flute is almost paid for, and will never come back if we need another item.
11. Guitar Center
Address: 12315 Chenal Pkwy A, Little Rock, AR 72211 , Sis , Arkansas , United States
Great store you can anything you need here. Great staff.
Great musical instruments
One of the best guitar centers around. The staff is very knowledgeable and the selection of guitars is tremendous. I have my eye on a Taylor 12 string acoustic/electric and I have to get it soon.
Very well stocked store.
One man was very helpful. He even went to the back to look for the guitar strings Inwas looking for. Always helpful.
It’s Guitar Center.
If you need picks and cables….. it’s Guitar Center.
Not the most organized staff…..it’s Guitar Center.
Still not open I need microphone’s and professional music gear .from pics to guitar maintenance etc.! I have go to Memphis to get guitar pics!!
They couldn’t answer any of my questions and some of the equipment did not work at all. Another customer helped me better than the employee’s did… 🙁
Slow service, dont pay anywhere near value for instruments
12. Independent Music Services Inc
Address: 9851 Brockington Rd #6, Sherwood, AR 72120 , Sis , Arkansas , United States
Great place for horn repair. Fast and friendly service
THESE GUYS ARE OFF THE HOOK AWESOME!
I won an auction on E-Bay for a Jupiter Alto Saxophone when I got it really look like it was in rather good condition excepting for a few of the keys did not work correctly. So, I brought it two Independent Music. They said it would be about $90.00 to fix it which to me seems like a good deal. Took them about a week to get to me. I called On a Wednesday and they surprisingly called me back on Friday and they told me it was done. I went there after work to pick it up. When I got there I looked at the sax and the keys that weren’t working were fixed, it look shiny and brand new, and the Gentlemen checking me out said they had also replaced the pads and straightened the Bell out, I was pleased.
After looking over the sax, I handed him my card to pay for it he handed back the card, I signed the invoice and he stapled the receipt to it – right at that time he handed me the receipt and he closed the lid on the saxophone – he seemed A little rushed and I then realized it was closing time for that so I grab the receipt and I grab the saxophone handle and turned to go out. At that precise moment the lid opened up and everything in the case went flying and smashing down to the floor when I looked at the saxophone it looked pretty bad hit the floor very hard had a big dent in the bottom about the size of the golf ball and several of the keys didn’t work anymore it broke my heart.
I left the saxophone there or them to look it over and tell me how much it will cost to fix it. The really great deal I got on this sax started to look like it was not so good after all. All weekend I played it out in my head over and over again not knowing what the verdict will be. I imagine the worst thinking they will come back and say they cannot fix it, or it is not worth the cost to fix it or something like that.
When Monday morning came I called them first thing, and the guy who answered the phone told me he would look it over and give me a call – all day I was on pins and needles finally towards the end of the day I decided to call let’s see what’s up – the gentleman who answered told me it should be fixed and two or three days and he was gonna do it pro bono. Surprise the, you know what out of me.
The heavy burden I was carrying around for three days suddenly melted away. And when I went to fix the sax it was like brand new – like it had never happened.
That’s why I say that these guys are off the hook awesome – I’ll never take any of my instruments to anyone else if I could give them 100 stars I would do it and I recommend them to anybody who needs a musical instrument fixed.
Great place for instrument repair. Both my husband and I have taken our trumpet, his, and flute, mine, for repair or adjusting.
Did excellent work on my old trombone, very nice people!
Very helpful and informative
I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!
