Teller County: Overview of the top 2 music shops

My daughter takes drum lessons here and the owners are the best people. If you haven’t been in here, check it out. One of coolest local businesses in woodland park

I have a mandolin which I could not get in tune and Hector was great and fixed it. Thanks so much.

Nice small mom and pop place. There was not a good selection of guitar stuff,but I found out this place is going out of business which really stinks. Mom and pop guitar shops deserve support way more than the sterile big box chains.
Everyone there was nice and the atmosphere was great.

I had a horrible experience at this store. The lady at the counter found 2 seconds to get off her phone to say hello and then proceeded to stay on her phone the remainder of the time I was in the store and ignored me as I greeted her and asked her how her day was going. The store had very little to look at but I did happen to find a guitar pedal that I’ve been searching for a while. When I asked if I could test it she seemed annoyed I made her take time away from her phone and she then asked in a rude tone am I going to buy one. I was confused at her tone and replied yes. She then proceeded to put on a fake smile but the damage was done. When she asked which one I told her I was no longer interested and left the store. This store needs to retrain there people on customer service.
Response to review:
Hi there, my name is Shannon the owner of Rocky n Roll Music. I am also the person you wrote about in this review. We are a small business owned and operated by my husband and I, and do not tolerate misinformation about our business. You are clearly a reviewer looking to damage small businesses.
You should consider shopping at big box corporate retailers instead of attempting to damage our small business that has an outstanding reputation within our community.
Response to comment from owner:
If this is misinformation then why did you not make it a point to defend yourself against any of the points I stated? You being a local mom and pop business does not make you immune to bad criticism when you give customers a bad experience. I’ve worked in retail for a number of years and try and go out of my way to support local business. This is extremely unprofessional to reply to complaints in this manner. Playing the victim after a negative interaction on your part is not becoming of you. I do wish your business the best of luck with all of your endeavors but I hope you can take this review with a grain of salt and do better with your customer service.

Hours say they are open online. Darkness. Will get my gear in springs tomorrow.

Dan made a custom guitar for me that is beautiful. The craftsmanship is top notch and stays in tune. I play this guitar daily and perform live with it weekly. However, the best part is the sound. It is well balanced with clean high notes and a deep low notes. The sound comes out like a canon, just the way I like. Highly recommend getting a guitar from Dan.

I had a custom guitar built from the ground up. Dan worked with me on all the details from selecting several different wood species, to the custom inlays. I couldn’t be happier with it. It sounds amazing, and is a beautiful piece of art that I love playing!