Your Top-20 list of music shops in Traian

This guy knows his stuff. Been going there for years for drum equip. Has used merchandise too. Lots of inventory.

Order online

Had everything I needed in stock

The little unknown place with hidden gems!..

Has what you need when it comes to musical instruments needs..friendly service and knowledgeable..

They seam to have what you need. In music supplies.

Disorganized and everything is not priced with a tag, you have to ask him to look it up online in order to get a price. You may be there for an hour waiting for him to price each record or instrument you want. You will have better luck going to Guitar Center 20 miles away. Prices were not negotiable as well, just seems like a used music store should be more open minded to pricing and all.

Nothing in the store was priced. Took the time and found a stack of records I wanted to buy. He said he’d have to go on the internet and price each, one at a time. Gave him about 10 minutes to do that while I shopped. When I was ready to go, he only had one priced, and it was more than twice what it was worth on Discogs. The place was filthy and stinky. So, told him never mind on the records and I would buy the drumsticks and a kick plate. $16.09, fair price. Gave him a $20 and he didn’t have any change. Finally got so frustrated and just left. Don’t waste your time here.

Music store that appears to be run out of someone’s house. It smelled like stale cigarettes and was extremely disorganized. The guy running the place seemed to know his music but unfortunately I couldn’t handle the smell of smoke and was afraid that anything I purchased here would likely bring the smell home with me. Very friendly and helpful but this place desperately needs to be aired out.

The staff here have been beyond helpful. They were very reasonable with a trade-in that I brought and have been insightful with small-time purchases like picks and strings. Have tried out several instruments, effects, and amps here. They have a great variety for sale and I’ll come here first when I need a big-ticket item. Best shop in town.

Awesome selection!

Great job on my guitar

I primarily look in the guitar/bass section, but good selection of instruments and helpful staff.

Great music shoppe with a great and large selection of guitars!!!

Going to get my guitar that i bought used there to get it fixed i assumed they would have fixed any imperfections before they put it on a shelf for purchase

I am giving two stars because Matt Waldhoff took the time to speak with us in the store. Other than that, I’m not impressed. We were going to consign an expensive Clavinova with them. Upon looking at the contract emailed to us they wanted 40% of the price it sold for, which was satisfactory with us. What was not satisfactory was even thought they only charged $100 to pick-up the clavinova it appeared from the contract they wanted $100 to deliver it to the new owners. Also, they would take no responsibility for any damage that may occur to the unit while it was in their hands. As we had questions regarding that contract we contacted Matt Waldhoff two times via email, asking him to clarify certain aspects of the contract. He never responded back so I assumed they did not want our business. I ended up selling the clavinova on my own and kept the 40% they would otherwise have received. It is inexcusable to not return emails to clarify a contract and I can only assume he took offense that we had questions regarding a contract where they took the profit, but absolutely no responsibility for damage.

I hate doing this because I want to like music stores but if service is gonna be like this, everyone myswell DIY at home and heed this warning. I’ve had a few guitars setup there which is what I’m always needing done, new guitars etc, well I happen to be changing the strings on my Chapman that I had setup there and the low E saddle of the Floyd Rose came loose and the saddle screw fell out and that’s strange as you tighten them down. Well here’s what I discovered. Either dude lost the original saddle screw or he broke it somehow, but sitting in place of the original saddle screw is a too small saddle screw from a different bridge! It had been set in there and the string was tightened until it held the saddle in place! Like magic no screwing required! This guaranteed that as soon as the string tension came loose the saddle and screw would come loose every time NOT like it’s supposed to. Soooo sad service especially since luckily here at home I have many of those saddle screws laying around. It would have been better service to call me/order the correct part than to wait for me to get home figure out that I have the wrong part and have to deal with it myself. Smh.

Took in a brand new bass to get a pickup replaced. Not a scratch on it, never played once. The supposedly simple pickup replacement took a week and a half only for them to give me back my new bass with the back of it covered in scratches and a huge glob of dried glue stuck to the fretboard that won’t come off. They absolutely wrecked my new bass before I even had a chance to play it. Worst possible experience. I am sick to my stomach about how poorly they treated my equipment and would recommend avoiding this place at all costs.

Friendly staff, but not overbearing like at of the small shops. We’re very helpful and fair with my taste

I’ve purchased 3 guitars here and traded in 2 others, as well as 2 amps and various other gear. Each time I was impressed with the level of customer service I received. On my most recent visit, the salesman I worked with (Matt) was a good example of this: friendly, polite, made suggestions to help me decide what to get without being pushy or trying to up-sell me, and honestly worked with me on a trade-in to get the best deal I could. I always get the feeling that these are fellow players and music enthusiasts who genuinely want to make sure that their customers are satisfied. This is a sharp contrast to Guitar Center, where I’ve often been ignored or treated with disinterest. Sam Ash’s prices are comparable, and while their selection isn’t as big as GC, it’s not at all bad, either. On this most recent visit, I was hoping to try out one of 3 Telecaster models that I had my eye on, and they had all 3, plus several more. The Buffalo Grove, IL location has come through every time. This is how you get and keep customers. Well done.

Sales staff friendly, knowledgeable, and helpful. Always a good experience in the Buffalo Grove, Il and Lombard, Il stores. You’re doing a great job of providing service in your stores!

It was good, all staff were friendly and professional.

They have a pretty decent selection of instruments, not just guitars, but orchestral and drums as well. An overall nice music store without the large chain store feel to it. The problem I have is the staff. A couple guys I talked with were pretty nice and helpful, but there are some workers that seem to treat the store as their playground and the customers are coincidental. There were a couple of incidences in which I was treated rudely and carelessly and it made me feel uncomfortable to shop there.

Great prices on new products since they have a policy of price match, however the behavior behind the scenes is not so great. the IT and check out takes way to long. all in all i do go here, but only if i have to get something new i cant find anywhere else.

Do not recommend to buy an electric guitar there and do not buy their service plan. I purchased an electric guitar there and ask them to set it up. When I pick it up two weeks later, the problems were not fixed.

I used to love SamAsh and swear by it. I’ve bought 4 guitars, countless effects pedals, tons of gear, everything from them in the past. But my few past large purchases the employee that I had working with me brought out the wrong gear every time when I was in the check out process. Twice he brought out the wrong pedal and once the wrong guitar and yet he still tried to tell me every time it was the item I had been testing on the floor when clearly it wasn’t. Honestly, he brought out a Hohner bass guitar when I was playing a Epiphone Sheraton guitar on the floor. These salesmen didn’t know squat and hopefully they were fired, but needless to say I only go there now for strings. I’ve moved onto a much better and more educated music store.

Some employees are nice like the guy in drums but others won’t even give me the time of day. I go in with my boyfriend all the time and they will talk to him but ignore the crap out of me. They kind of treat me like I fallow him and his friend around and don’t play anything. When in reality I play bass in a band and I’ve played a wind instrument for 9 years. Other than the guy in drums no one has ever asked me anything about music, what I played, or if I was looking to buy anything. I work in customer service and this is totally not how it should be done.

Mokena is very lucky to have this gem of a music shop. Our boys took Bass guitar and piano lessons for a few years and had a great experience doing so. Bill is one cool dude who will find you whatever instrument you may be looking for and can fix any one you break. Side note: he also has a sweet recording studio across the street if you are interested in locking those tunes down. If You or your kids are looking for lessons or you’re looking for some great used or new equipment you have to give Axes a try, you won’t be disappointed.

Super friendly!

Words cannot describe the incredible service Axes Music has provided me for years. Not only have the incredible talented staff taught me how to play many instruments, they have carefully guided me into a career in music which I absolutely love. This business is absolutely incredible and each and every member of their staff is extremely talented, and very friendly. Overall Axes Music is the place to go for music lessons, instrument service, and professional recording.

These guys have great customer service, limited selection but Great quality in variety. Rad gear, and amazing staff! I go there regularly at this point for all my musical needs.

Friendly neighborhood guitar shop. I have a friend that works there, and I wish I could maybe work there some day too. Guitar Center is too fake, big and overwhelming. Chicago Music Exchange has more selection of guitars, but Guitar Works is more convenient to me and is a comfortable old standby. Guitar Works and CME are my 1st and 2nd favorite music stores.

Stellar, stellar store. Our son took drum lessons, then guitar, and got his first part-time job there. Everyone is very warm and knowledgeable. Our son’s teachers became more like friends and mentors than instructors.

They have a wide selection of guitars and basses at very good prices (I cross-checked a few against other stores). It wasn’t easy finding a left-handed acoustic guitar, but they were very helpful and patient in tracking one down for us.

The repair shop is also superb; they seem capable of fixing just about anything.

It’s a great part of the community and one I find myself just popping into when I’m out and about.

Curbside service order ahead or at the door

Friendly staff.

They do not always have the instruments they say they do!

Brought in two guitars over the summer. An old Ibanez musician and a newer Eastman semi-hollow body. They thought it would be done in about a week and turns out they were busy and that is fine. Several weeks later i was contacted about the Ibanez and I appreciated the recommendations and ultimately did not have any work done on it. The other guitar was supposed to get a new pick-up selector switch, re-strung and set-up (I had already taken the strings off). I picked the guitars up (paid) and did not think to open the cases to look at them. I got home and they had literally not touched the Eastman. No strings, no new selector switch , nothing. I couldn’t believe it. Still can’t…

I had the worst experience, I left my guitar for strings replacement and calibration. The gave my guitar back with the truss rod !loose! And the neck with a giant bow. I ended up calibrating the guitar myself.

Brought my five string J Bass in for repair. They were not able to fix the problem, and even worse they forgot to put the battery cover back on the bass, lost the screws, and didn’t even offer to replace them!

These people are the best.

Dr. Woods rocks. Great local business run by a great guy.

Service, excellent. These folks know their stuff and can be trusted.

Buddy is an expert musician. His advice, insights, and customer service are worth the visit. I support this local shop because they offer value that I can’t get from the web or a large chain.

Very friendly, asked for advice on a project gave great direction. I will definitly come back to give them my business.

A very helpful and knowledgeable staff. A relaxed atmosphere with some really great looking guitars.

I debated posting a review or not, but I think I should if it’ll keep someone from having a bad experience. First off, the employees are super kind people. Couldn’t be happier with the staff. But unfortunately the work I received on my guitar was really poor. Took a guitar there, first time bringing them one of my instruments. Was told I could expect a turnaround in under a week. Ended up waiting almost 2 months. Honestly not a big deal, happens a lot with instrument repair. Got the guitar back. Took it out to play it and the truss rod cover is missing. Find it in the case and put it on. Turn the volume knob, it falls off. Have to spread the top of the pot and reinstall it. Start playing and there’s a weird oscillating noise from the amp. Find the output jack totally loose, have to take off the cover and tighten it. Screws for the cover are stripped in the body. This is a new guitar by the way. Notice the G string sits higher off the neck than all the others, very noticeably. Figured they would fix this when doing a setup but I guess not. Had to file the saddles out myself. Should have just done the job myself at this point. Ended up taking the guitar apart to make sure the wiring wasn’t as bad as the assembly and setup. Got it playing good now, but after paying for someone else to do it and then having to do it myself, it wasn’t worth it. I figured the extra time taken would have meant it was 100% ready to go when they called but apparently not. This was a mid range guitar so I’m not terribly upset about it, but if it was something really nice I would have definitely been upset. Take this into consideration before dropping off your favorite axe. Hope they learn to slow down and do quality work.

Its a long story. In the end it was a bad experience.

I think if I didn’t check up with them things could have been much worst.

I’m not doing any business with them and advise the same.

I called 45 minutes before they closed and was there about 25 to 30 minutes before they closed to get a guitar pick the lady with a dog looked at me walking out locked the door and got into her car and left mind you there was still about like I said 25 to 30 minutes left so if you’re gonna close at 8:30 put it on your page on Google that closing is at 8:30 and I’m still gonna buy a pick tomorrow because you’re the closest but that will probably be the last time I’m there and I will be returning the saxophone either Friday or the third

Don matched some online prices for us, ordered things that they didnt have and made it easy to support local business! Very friendly environment. They also have great music lessons for our kids!

I spent more than I expected (my choice) but Don made so many points in customer service I felt more than compensated. Bought a Roland keyboard Bluetooth connectivity ☺️

Don’s is fantastic! Always helpful! Great prices! A+

Gd selection

Love Flores! Service been great since i was a kid. Lessons here are also great!

Great place for guitars and more. Love this place. Both Pekin and Peoria store are great.

Been three times. Every time talk to the great people there and they are always very helpful.

Pros: I just moved here and was told by a guitar center employee that Flores music down the road has the best guy around to diagnose a problem I have with my very expensive guitar. Three shops had tried and failed at this point. I wish I could remember the technicians name; it started with a “j” I know, he takes one look at the guitar and checks a couple things. He then tells me that the problem is easily fixed. I tell him I’ve heard that before. But while I waited he fixed the buzzing problem and even corrected a couple other things that were bad. I’ve never had a guitar play this well ever! The con is when I was done thanking the savior of my taylor guitar a man from the store got mad at me for peeking my head in the shop to talk to the technician who I am trusting with my guitar. Sorry Flores music for bothering you with my business. Great repairs and lousy customer relations.

It was awesome na Kevin Gray Is such a good drum teacher

Nice music store.

Ripped off a 15 year old gave him 250$ for a 700$ guitar that was 3 months old would never go here for anything, also had a les paul fretboard gauged and fixed here done terribly wrong it buzzed at most lower frets dunno how they are still in business besides the fact they are the only ones with mesa boogie

Last year my son was supposed to be getting a pretty nice Fender Telecaster, which they said would be held on to for us until we saved up enough money for it. However, they ended up selling it to someone else. I will never step foot in this store again.

Don’t buy anything from them, nobody there competent enough to know what they are selling

An awesome music store located inside of a historical building! Great atmosphere, service, and prices! I purchased my first Fender guitar from Byassee in November of last year. I showed up while it was still being setup and had a great conversation with their guitar tech. (He’s got the best job in the world lol.) anyway, he worked with me on the price of the guitar and even threw in a free case with it so I had something to carry it home in. Would highly recommend. Huge selection! Thank you, Byassee, for all of the great service and smiles you provided along the way.

Best store in town!!!

This is an awesome local store with a good selection of musical instruments and the store has an amazing staff that will help you with any and all problems you have.

Best place ever to me

Really nice people, just very overpriced

Very friendly and helpful. Nice to still have a brick and mortar music store in the area.

They sold me a violin for 2,000 and when I had it appraised the specialist said they cost $100 for a set of three. I will never do business with them again and I urge anyone to go elsewhere

Yesterday was my first time visiting the music shoppe in Champaign Il. Nice to experience great customer service, especially these days. Sam helped me to purchase a trumpet, great guy, didn’t feel rushed, very informative, and gave me a nice deal on the horn for my daughter, can’t wait to give it to her on her birthday Thanks Sam, we’ll be back for more 🙂 also, Mark and Dale (friends) for encouraging me to visit your shop.

I am a music teacher and have come to the Music Shoppe for a long time for a variety of needs. They are always friendly and very helpful. They are willing to order anything not in stock, find music I may not know how to find, and help students that I send in to the store.
Margaret Escobar

Best music shop in our town!

Nice staff, wonderful selection, higher end of the usual price range though.

Last time I came in here I had an employee make fun of me/my instrument because it wasn’t high end (which I knew). Now that I work on my own instruments I know better than to put up with snobby musicians like the one I dealt with here. Three stars because I can’t condemn the entire establishment because of one or two rude employees.

It’s a good place for renting and buying instruments. They repair and provide loaner instruments.

I went in to have my saxophone serviced. The saxophone I play is pretty nice. I mentioned that I played it in marching band and the woman belittled me for playing a nice instrument in marching band. Sorry I don’t have an unlimited supply of saxophones.

I went to get my clarinet fixed and they tried to up sell me on getting all my pads fixed and thought I was a child and were annoyed I came in the store when I came to pick it up. I will not be using these services again because of the horrible service I received from the workers.

Absolutely the most unprofessional shop around ! Straight garbage

I am thrilled to write this 5-star review for Guitar Center because my experiences with this store have consistently been exceptional, and I consider it a haven for musicians and music enthusiasts alike.

First and foremost, Guitar Center boasts an unparalleled selection of musical instruments and equipment. Whether you’re an aspiring musician, a professional, or just someone who appreciates the art of sound, this store offers an extensive array of guitars, basses, keyboards, drums, recording gear, and more. The diversity of brands, models, and styles ensures that you’ll find precisely what you’re looking for, no matter your musical taste or budget.

What truly sets Guitar Center apart is its commitment to customer service. The knowledgeable and passionate staff members are musicians themselves, and their expertise shines through when you seek assistance. Whether it’s advice on choosing the perfect instrument, guidance on gear setups, or even repair and maintenance tips, they’re always ready to lend a helping hand.

The store’s ambiance is both welcoming and inspiring. From the moment you enter, you’re surrounded by the sights and sounds of music, creating an immersive experience. The demo areas, where you can test instruments and equipment, are a particularly fantastic feature. They allow you to truly feel and hear the products, ensuring that you make an informed decision.

Moreover, Guitar Center frequently hosts events, workshops, and clinics that nurture and celebrate musical talent. It’s not just a retail store; it’s a hub for the music community. These events offer invaluable opportunities for learning, networking, and finding inspiration.

The pricing is competitive, and Guitar Center often runs promotions and sales that make quality musical gear even more affordable. The store caters to both beginners and professionals, making it accessible to a wide range of customers.

For musicians who prefer to shop online, the store’s website is user-friendly and comprehensive, offering a seamless browsing and purchasing experience.

Additionally, Guitar Center’s commitment to music education is commendable. They offer lessons and workshops for various instruments and skill levels, ensuring that aspiring musicians have access to quality instruction.

In summary, Guitar Center is more than just a music store; it’s a haven for musicians and music enthusiasts alike. The combination of its vast selection, exceptional customer service, and commitment to music education makes it a true gem in the industry. Guitar Center has earned every one of these five stars, and I look forward to many more visits and musical adventures there. ⭐⭐⭐⭐⭐

Friendly stuff

IGOR- !!!BEST OF THE BEST!!!
He is very helpful – I am his client for 4 years.

Not my usual scene, but the staff was knowledgeable.

Great service

Helpful staff. Good selection of in stock guitars to try out.

I stopped by for a quick Fender bass check and had just a few minutes. This dude handled me the guitar and asked for my ID?? Are you serious?
Will never go to this store again! I left my ID in my car. I guess I could go and get it for whatever reason he wanted it. I should asked him for his high school Id because he definitely was acting like a kid.
I went to many Guitar Center locations but this is the first one for me to ID me???
Thanks but no.
And no more Arlington Heights Guitar Center period!

Average customer service. Was there for 45 minutes before a employee asked if I needed help and several walked past me like I was invisible

Terrible,
It’s down to the people, all of the veterans are gone
Current staff is condescending and clueless about the gear. I will never shop here again.

Great guys, beautiful guitars and a warm store with a cool vibe!

I went in to check out a Fender used acoustic and walked out with a Taylor! I played the Taylor GS Mini and I’ve always wanted a smaller guitar to transport easily….I was hooked when I played her. Paul showed me another finish that was available and the case that came with it. The case was really nice considering the Taylor I was getting was on the lower price tier. It was easy to pull the trigger. Ken and Paul (son & father) couldn’t be nicer & more helpful. They are “guitar guys” and know their guitars.

The selection of Martin guitars is very nice and the Taylor room is…WOW! They have some gorgeous guitars. Also, check out their Eastman guitars. I have an Eastman and you get a great value for the $! They also carry Michael Kelly, Washburn along with a couple others as well as some used guitars.

My experience there is ALWAYS great.

First class service!!!
I received my guitar in California in just a couple of days in perfect condition.
The knowledge and consideration from Paul T. is proof of his capable hands.
Thanks so much.

Fantastic place great family owned business.

They are more of a acoustic guitar place not really a place for bass players .

***EDIT***
So, I am knocking down my review from five stars to three; due to my most recent experience a couple months after the first one. So I reached backout to buy another guitar (place order) as I really wanted an AD22e or another model I can’t remember, but after confirming they could place the order I let them know that I wanted the AD22e and to provide me the full price so we could close the deal and they went silent, mind you I didn’t even get a copy of the receipt from my AD27e that never came which I had also requested from the last conversation.

I did finally get my guitar ordered but I had a national retailer place the order. I was disappointed I didn’t hear back from Tobias Music about completing the purchase and obtaining a copy of the receipt for my AD27e that never came.

** original **

Just bought an AD27e (Taylor) from them after finding it for sale online. it was a great buying experience. I’m a lefty, buying guitars online is the norm, and most of the time guitars I buy take a day or two to pack and ship. we had a few emails back and forth and they were quick to respond and very professional. These guys had it packed and shipped the same day, and I didn’t place my order until after lunch; that’s service.

They also took the time to dial the guitar in; it came with the action set and was tuned ready to play out of the box. Paul did a great job and really made this buying experience easy, and hassle free. I’ll have to check back often to see what other lefty guitar they get in. If I have the chance, I will buy from them again.

Great people and everything you need to be a performer!

Really great place to buy music instruments in Champaign. Very affordable prices and friendly staff. I’m really happy with the acoustic guitar I bought.

Decent selection of acoustic and electric guitars, even if they’re mostly your staple brands (Fender, Ibanez, etc). Employees always seem friendly.

Got a bass bag and some strings. Still using the 4 channel mixer/amp I got from them a few years back.

The s place was a big help been to a few other guitar store and they couldn’t help but this place could I’ll be back!!!

Very knowledgeable

This place isme terrible. The owner wanted to buy some portable racks from me. So I rearranged my whole schedule because I am very busy and am selling this stuff for church. The racks were visible on photo, when I got there, he told me he wasn’t interested.

I called today to ask about get the action lowered on my guitar. Keep in mind that I am a beginner and don’t know a whole lot about this type of stuff. The person who answered the phone was far from helpful. He was condescending and rude and didn’t answer my questions. Instead he just cackled when I asked clarifying questions and responded with sarcastic answers. I will absolutely NOT be taking my business here and did not appreciate the customer service or lack thereof.

Stinky, dirty place, and not friendly at all.

Nice helpful and reasonable

The young lady was very helpful .Even though she didn’t understand what I was totally what I was doing.She did a excellent job and we found what I needed. Thank you young lady.

Highly recommend Pearl Street Music. I’ve taken lessons here and bought a guitar. Very helpful and knowledgeable staff. I take my acoustic here for new strings and adjustment, and they always do a great job. Feels like a new guitar!

good prices on used drum gear. would like to talk to the owner who’s a drummer. the young man that works only on Friday isn’t knowledgeable about all the inventory. don’t pop in if you’re in a hurry. nice place.

I had a music lesson scheduled for 1/8/20 at 6:30pm I had a morning Dr.s appointment in Milwaukee The original scheduling would have allowed me plenty of time to got to the store. unfortunately The Doc found something worrisome and need me to stay for tests that is when I called to try and reschedule and this saga began. This store literally stole 3 lessons worth of my money with out remorse…because I had a medical emergency!

It is very unfortunate that this store is not run like a local business servicing their neighbors. I have been going to Pearl Street for years. I have bought several instruments and accessories, including a previous owners personal guitar. I nave taught myself a bit and can play a bit but I decided to get some polish with lessons. I bought 5 lessons and took one that night is was great. The teacher was awesome. The following week I had an appointment in Milwaukee but was scheduled to be home for my lesson. Well the Doc found some stuff that need further attention. I called The store to reschedule my appointment but the told me I would be charged full price. I explained to deaf ears about the issue, nope, you lose the lesson, You can start back up with your remaining lessons next week. I don’t care about the money but when a small, local business is this inflexible with it’s neighbors then would rather go big box and get the pricing.

So I got a call from the store and The owner tells me there is no refund or reschedule. I had asked him to refund the remaining balance on my account he said that I have to give 2 weeks notice. so he now has taken 3 lessons fees for absolutely no services rendered. In the Us code it is defined as theft.
Please see attached voicemail transcript to see how this store treats a medical emergency.

Here is the voice mail transcript from ken the owner (I believe).
“Hi this message is for Gary this is Ken Pearl Street music um on the oil over here and _⁠_ signed up for lessons with Nate and then um we paid for the month and then you didn’t show up today I heard you want to refund because you were upset um about um our policy um but we have a contract that you signed so I mean you know about _⁠_⁠_ policy it says it on the contract right on the contract it says anytime student _⁠_⁠_⁠_⁠_⁠_⁠_ _ lesson then um you don’t get a refund for that lesson iMessage within 24 hours and um yeah that’s just how that works um it’s in the contract we can email you the contract that you signed _⁠_⁠_⁠_ that says that that’s fine if you want um and if you wanna refund um for the rest of the lessons for the month um it also says on your contract that you need to put in a two week notice when you wanna quit so you would always for two more lessons anyway so I would say why don’t you just finish out the month and if you want to put in your two week notice um starting today that’s fine um but yeah he signed a contract um that you’re fine with canceling the same day and not getting credit for it and _⁠_⁠_ also signed a contract I said you have to give it two _⁠_⁠_⁠_ notice before you quit so um yeah those are store policies if you can give us a call back or you can email me Pearl Street music at att.net if you have any other questions or concerns um if I have your email um I’ll look and see if I have your email I can just email you the contract that you signed OK and we’ll talk then thank you bye-bye…”

You lack the charm of a neighborhood business.

Only been at the store 3 times. 1st visit was ok. 2nd I asked for a guitar cable to try out an amp. The owner refused to provide one even though I said I would keep the volume down. 3rd time I was allowed to play a guitar for a while at low volumes, then the owner rudely placed his hand on the guitar and said “You need to leave.” What’s the point of having a business if you don’t allow customers to try out your instruments? I will never do business with them again and will happily give my money to another music store.

Brought my new guitar in for a set up. Assured that it would be done right in 2 weeks. Called after 2 weeks and was told they hadn’t even started on it. Will never shop here again. Couldn’t be more disappointed.

Friendly staff and some great teachers.

Very nice employees, I was helped by Luke, they very nice and helped us find the exact music I needed. A great selection of music aswell!

The Music Room is a mandatory store to shop if you are looking for great music lessons and good selection of instruments (rentals too!).

Being a long time customer, I can say that TMR has been essential to the musical education of my kids (drums and piano). The staff and teachers are extremely knowledgeable and polite, and the atmosphere is hip and fun.

This year I finally mustered the courage to start voice lessons, and now I am experiencing the “why did I take so long to do this” syndrome.

Highly recommend!

Walked in this place for the first time being a non musician. Looks like a great selection of instruments and several training rooms. They have two floors of products and friendly and knowledgeable staff who can help you purchase. This is on the corner of brockway and slade.

If you want to learn how to play an instrument, don’t take lessons here. It may be good for children, but for the adult, not so much. Lots of theory, folk songs out of a book. A year or so of lessons, and I couldn’t play a thing, 4wks of lessons elsewhere and I can play 5 rock songs, this sums up the wasted money. Also instruments and gear over priced, and not gig quality.

Super friendly and helpful, great atmosphere and they know the gear. Small shops are usually the best places to find instruments with character and personality while also the least likely places to have to over pay in some cases. 2 years after buying an acoustic with a broken nut for less than half retail value, without a scratch otherwise, the thing still plays with a toothpick as a replacement for the high E and B and still sounds amazing. I appreciate your honesty and business, hope you’re all doing well and have been saving up to check out your bass selection. Thank you!

Took a newly acquired guitar in for set-up and stringing. The whole staff were very inviting and genuinely interested in helping me out. I was introduced to a guitar tech by the name of Dan. He and I had a conversation about how I wanted the guitar set up, during which he listened intently to my preferences and concerns. He even made recommendations based on what I told him. I followed his advice and have to say he was spot on. I can say that I have no regrets and I am absolutely delighted with how well my guitar plays. Thank you everyone at Mike’s!!!

Mike was a great help and the s

Cute kitty and nice workers

Some vintage gear and some brands I’ve never seen before. Mike was very friendly. If you’re visiting Carbondale and need a quick fix, swing on by. Easy to find on main drag.

Nice little pocket shop to pick up some accessories and or a guitar you had no idea was there lol. Drum sticks are decently priced too although limited to two brands. I absolutely love the mascots too!

Amazing!! Love it here!!! ☺️

Great little gem in LZ. Lots of good finds, owner is very helpful and knowledgeable.

This place is old school Rock and Roll. They have everything you’d want musically and the atmosphere is really cool. From old rock posters to vinyl this place is very remenicent of places I remember that are just not around anymore. They have lessons, new stuff, old stuff, and a great vibe.

Friendly people

Music store with a nice selection of instruments. Some vinyl and CDs too, although it has very few, if any, hidden treasures. 2 stars removed because the one employee and 2 of the customers were not wearing masks when I visited. I would have spent more time and money here if they were. Stay safe, everyone.

I was very dissatisfied with this location as they don’t offer any instruments that would allow the user to produce the sounds of Echolocation

Guitar and bass selection is massive! The staff has always been extremely helpful. Can’t remember his name exactly but I think Mickey has helped me on several occasions and his knowledge and patience were perfect! Highly recommend!!

Great place. Teddy knows everything about guitars. He adjusted the neck on my acoustic in a minute.

It was an email exchange from Japan by google translate, but it is a very wonderful musical instrument store because you responded politely.
I bought a guitar from Japan at this musical instrument store six years ago, and at that time, I received the same polite response as this time.

Great people. Real nice, know what they’re talking about. Take their gear over the local competition because they just know it better, even if it isn’t spooky. Their techs are very likely great but weren’t in-site available when I visited. It’s still a beautiful shop.

check em out

Great store. Middle of nowhere. And definitely not the shop pictured. They had Les Pauls. But would not sell them. What’s up with that.? Very small selection in unless all you want is Airline guitars. No one said much. Just some people hanging out. Not clean and shiny like pictured. I believe they must have downsized big time. Not impressed. oh well. Ive been to the place pictured years ago. Impressive. What happened?

It is always closed. Make sure you check its web site to see if it is open.

THESE GUYS THINK THEY ARE SO SMART!!!!!!!!!

I was in the market for an American made Telecaster and they had nothing to show me. I had my brother n law tell me he wanted to take up bass and they don’t carry basses. I don’t understand what their market is? Another example of how bad the Chicago area music stores are.

I can’t say enough good things about the professionalism and service at Mike’s. They really go the extra mile to ensure customer satisfaction! Thanks Mike!!

Excellent, accurate, quick service. Friendly and helpful.

wonderful people. great customer service.

Very helpful

Mike did an amazing job restoring my 20+ year old alto sax that I let sit idle for 10 years. Now it plays just like I remembered and it didn’t cost me a fortune to restore. Thanks Mike!

You would of thought they would be more customer oriented. They didn’t seem interested that we even came in.

We went to fix, my trumpet, they didnt, they actually made it lead to a broken trumpet, now we need a new trumpet, and we dont know where to go!