Your Top-13 list of music shops in Used

They have a large variety of different music equipment and are plenty staffed with employee knowledgeable on everything I look for

I love this store, the staff is very helpful. I called to inquire about a guitar case that fits an Epiphone ES 335 PRO. I went in and they helped me right away. I highly recommend this store to anyone. More bang for your buck too.

We got the beta 87A Shure Mic are the best

It’s Guitar Center.

If you need picks and cables….. it’s Guitar Center.

Not the most organized staff…..it’s Guitar Center.

Good customer service, salesmen are well trained with a polite upsell.

Good place to buy music things

It’s the only game in town

Very poor burnt out staff at Chenal location. Manager from Alabama is not helpful.

You still cant browse. I go into the guitar room, guy comes in asks if he can help. I say I am browsing for my Father’s Day gift. He says there is limited browsing and someone has to help with guitars before you can play it. He, leaves, I see a couple I may be interested in, walk out, hes gone. So I just had to leave empty handed….Dont bother yet unless you know what you want before you go.I gave it two stars because the guy in the electric piano room was awesome with my son.

Guitar Center has all the music supplies for all your needs with good prices too.

I walked in soft and came out rock hard. Case and point.

Great selection of guitars

What’s your zip code? At least you can still pay in cash.

Good selection.

Well it’s Guitar Center, if you have never been in one picture it as the Best Buy of guitars. No soul.

This one is a bit lacking compared to most in used equipment other than that, it’s just Guitar Center.

Very small selection of bass guitars and no one seemed interested in helping us out. Once we did find something we liked, they didn’t have in stock and advised us to order it online.

Just acted like the didn’t want to help

Good

This is a great business and they do some really great work. I take all of my guitars and amps here for repair and service.

Nice selection of guitars and amps as well!
Keep up the good work guys.

They are the best.
Whether you want to buy something or are looking to get something repaired they are the local go to guys.
Highly recommend.

They had a great price on a baritone ukulele and great service.

We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.

Friendly’s staff knows equipment.

Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.

The old guy was nice and got a good deal on my Boss PS 6 but the 2 employees or malinngerers.

I would like everyone that may read this to know that this business has absolutely NO AFFILIATION with Lee Hight or the original Musicians Pro Shop in Springdale.
The fact that they are trying to use the name as their slogan is very disappointing to me & my family and misleading to potential customers.
Please quit trying to profit off of my dad’s legacy.

Edited to respond to your response:
First, the response you gave me here and the response you gave on Facebook present two different ideas: one playing dumb and one asking permission. That alone shows your dishonesty. At least be consistent.
Second, my uncle Larry did not own the Musicians Pro Shop. He’s an easy going guy but he cannot give any real permission to use a name of a business that he did not own. I do not blame him for this though.
Third, the fact that you are sticking to the legality argument just shows that you lack morals because we are well aware that what you are doing is not illegal. My family has been reached out to numerous times regarding your awning and billboard by people that are furious. I worked at a music store for 6 years in the area and met dozens and dozens of people who told me they knew my dad and shared great stories about him. Your narrative that “no one remembers the business 25 years later” is very rude and naive to say. I’d be willing to bet that no one will remember Remix music in 25 years.
Last, you could have used your response to apologize, show empathy and explain yourself in a much better way that I would’ve respected you for. Instead you chose to gaslight me and be defensive.
As a local business, you depend on your community to pay your bills. Angering your local community is the last thing you’d want to do. This is a bad look for you and it will come back to bite you at some point. Best of luck.

Went in looking for DJing equipment to start a new hobby. Got laughed at and was told this store is for real musicians. Went in thinking I could get advice and assistance on starting up a new hobby and instead got pushed out with no tips or advice to start this hobby. Defiantly taking my business elsewhere.

Nice folks, great prices, super helpful

Love hearing the jam sessions that are always happening ❤

Amazing customer service. Good prices and knowledgeable staff

This is a long time local favorite. It’s a cool little music store. Good customer service. Has guitars, violin/fiddle, cello, bass, etc.

Lots of instruments. Decent prices.

Went there today. He has some great deals and he does layaway 6 month layaway if needed

I’ve purchased things from here before, but today, I felt as though my business was not wanted. I took a violin in due to having issues tuning it and the bridge popping off. Was told what I need to do. Told them thank you and asked my daughter if she wanted to look around. Was told to have a nice day. Was not asked if I needed help with anything else. Employee just walked away

Very rude to my wife and all she did was ask a queston please don’t do business with these people we don’t need rude people in this town.

Great home town store

The environment here is great, everyone is willing to help at the store. You can also take lessons at this location if you’re interested in learning an instrument!

I’ve purchased guitars, purchased pedals/cables, and also had maintenance done here (like swapping out strings, etc…). I’ve never been dissatisfied with anything. They have a knowledgeable staff that is always really helpful. I always love working with Tom Katz, especially.

Great place! Knowledgeable and helpful staff

Friendly staff.

Pretty nice place! First time I have ever been was last week and was surprised at how pretty the inside of the building was and the nice selection overall. They have some beautiful guitars in there that take up an entire wall!

My only two complaints is the drum section is cramped in a corner, and I wasn’t approached or asked if I needed help a single time. There was one other customer in the building besides me and there was around four employees by the counter. I walked around the entire store for about 30 minutes and not a single time was I asked if I needed anything.

Not a major deal. Nice store and I will be back!

Mixed bag. Some employees are great, others rude and condescending. Rude enough I’d rather go to a pawn shop than do further business here, which is a pity.

Case And bow is falling apart. I wouldn’t recommend musicworks to anybody. Complete rip off. I got a 15 inch viola and within a year I had to get rid of it, because it was poorly made.

Helloooo arkansasmusicworks,

helloooo Mrs. Christina Baker,

My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!

Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?

And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?

Hope you have an good answer!

Regards

I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!

Went through amazon to purchase a Dimarzio super distortion pick up. The sent me an openend plexi with a generic p/u. Wiring diagram did not match the p/u received. The intent was to have a 5 split shaping for the p/u. I got a pick up with no hot wire or series ground. What a bunch of con artists.

Great service

These guys are the best and prices are great! Took in a new prs that was out of whack and they set it up unbelievably awesome. They did other work for me aswell. Day and night comparison. This company is a treasure to our state. Here’s hoping that the company will be around for a long time.

Bryon is hands down the best around at stringed instrument repair. Absolutely fantastic customer service, top quality repair work, and the perfect example of hospitality.

Great spot, super amount of knowledge and experience with repairs among other services. Same problem everybody else has with out of stock items here and there.

Nice, friendly environment. This guys is experienced in his craft and genuine in the way he conducts business. A rare find these days.

After many attempts trying to visit this place because it has been closed. I finally went into the store today and found the guy Dave not to be very friendly or welcoming. So I only stayed a few minutes. I won’t ever be back!

Dishonest and lazy. He has earned that distinction with me after implying that I attempt to make and sell a counterfeit guitar on the market. His boundaries are not clear. He should have refused the work order instead of hemming and hawing trying to teach me a lesson in trademark infringement. I also hired him to put Seymour Duncans in a Squire. When I called him for progress report he said he was “working on it now”. I go back 2 weeks later and the Seymour Duncans hadn’t even arrived yet. I have no trust in dishonest and lazy people. Oh, and Bryon, please dont call me about this post. If you’re a good luthier, I suggest you keep your nose in the workshop out of site from the customers.

I took my 2001 Les Paul to Bryon and Dave in February 2019 for a basic set up. I bought it new and always stored it in the case and very rarely had it out. Very careful with it. The guitar only had one very small blemish on the front. When I got it back it had several deep dents on top edge close to the back and a couple dents in the back itself. They swear they did not damage it but I know for a fact it wasn’t damaged when I dropped it off. I had just polished it before I took it there. Bryon had promised it would be ready Saturday the 23RD and it was not. He then told me it would be ready the following Monday which it was. I’m not sure if they just got in a hurry or what exactly happened but they pointed to the paperwork stating they were not responsible for any damage…. Not a good way to run a business. I should have inspected it and made note of any defect with them before dropping it off. Lesson learned!!!

Les has one of the best music stores around. It’s full of great vintage and new gear at reasonable prices. I’ve purchased several items from Blue Moon Music and will continue to do business with Les. He knows his gear and is a fine musician as well. Go check him out in person. I do wish they had a good website that displayed all his current gear.

Awesome joint! So many vintage axes and amps! Really nice staff too!

Easily the most eclectic and wide-ranging collection of rare and in some cases collectible stringed instruments in the state. An absolute pleasure to spend time in here — trying out old Gibson guitars and mandolins, playing vintage Silvertones, browsing through numerous oddities including weird/rare banjos and ukuleles… Then, there’s the amp room — stocked full of carefully curated vintage and new-retro tube amps… Plus, if you’ve got some pretty serious money to spend, they’ve got a nice little selection of Collings guitars (certainly the most I’ve ever seen in AR). The guys I dealt with were exceedingly friendly and even offered me to play some of their rarest pieces. Oh, and the prices are well within reach and completely fair. (They’ve got so much stuff, they apparently feel no need to make a fortune of each and every item.)

It cool

I got a Fender blues Jr. amp fixed here last year and payed $60 for the work. A few weeks later the amp stopped working so I called the shop and the owner told me that they don’t guarantee their work. I took the amp to another store and spent another $60 to have it worked on again. Take care of your customers and they will come back.

the nicest people ever. jammed with us for a bit and excellent service 🙂

An intimate one stop shop that any guitarist would love to hangout in

Always nice to us!!!! Great prices and they know what they are doing.

Great service and reasonable prices.

Does anyone know if $5 is a fair price for two plastic bridge pins we bought here? We also bought a string which was extra, so the total was well over $5 according to the receipt, which I kept. Seems like you can find six bridge pins for $5.99 online with free shipping. Wondering what the price for a full set of six bridge pins is at this store? I’m guessing $15? Just asking… (update Jan 10, 2019: Big Event on Grand sells bridge pins for 75 cents each, as opposed to $2.50 each at Guido’s.)

I was playing an acoustic while the owner was making a sale. While seeing he was making a sale, I knew to play quietly. The owner stopped, looked at me and my age, (19) and told me to put the guitar up if I wasn’t a serious customer. He then proceeded to take the guitar himself and tell me to ask to play the guitars. I’ve never had that happen before at this specific store. So, I then went to the electric section to try out a Fender Jaguar. After I plugged in and tuned up, I went to play. After the owner made his sale, he proceeded to tell me that I was being disrespectful by not asking and yanked the guitar for me and put it up. He then kicked me out. I’ve never been treated so poorly at a music store in my life. You sir, have a lost a loyal customer.

This is easily the worst guitar shop I have ever been in. His prices are outrageous for the cheap faulty equipment he sells. The 15$ guitar amp cord I bought from him recently broke within a week. WITHIN A WEEK , for 15$ I could have gotten quality cord. He treats customers as poorly as he let’s his shop look. If you want to buy shoddy guitars , faulty equipment, and be treated like garbage that has sat on the curb for a month then go ahead and buy from this crook. I DO NOT RECOMMEND BUYING HERE , if you need a guitar for someone who’s never played and you don’t what you need look elsewhere . Buyer be warned.

Wow oh wow oh!

Awesome place. Helped diagnose the issues with my guitar and offered solutions. They did all they could to help me free of charge. Would definitely recommend.

Palmer Studios is great. Great service, great quality products.

My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….

Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!

Usually busy because they’re good at what they do!

Go to GUITAR CENTER instead (you can actually have FUN there).

Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.

Todd has been doing this for years… in everybody else’s shop. Now hes opening his own place in Berryville. Just took my Alvarez-Yari to him for new strings, set up & tune up. Awesome service, knowledgeable person, and his new shop, which will open in a few weeks, will have studio space for teaching. He’s my new go to guy!

I had two guitars that had been put in cases and left in an attic for well over 8 years (both needed work then). About a week ago; I pulled them out and decided it was time to get them fixed up and ready to play. Had only one real person that I knew of who did that kind of work close by. I have known Todd for 2 years now, and his meticulous attention to detail and up front honesty is what made me give him a shot. I couldn’t be more glad that I did I called Todd and asked if he would be willing to take a look. He had me bring them by on Monday and stop by after work on Tuesday. What I saw when I showed up on Tuesday was simply astounding. They both worked and sounded like they were just bought. Clean as whistles, perfectly tuned and intonated, and he even recommended a new kind of string which I absolutely love now. All of this for prices that were well below what other shops were going to charge me. Will go to this guy for all of my future guitar stuff.

Wow! Todd is a fantastic guy. He knows his trade, enthusiastic about his craft, sincere, and honest. My go to guitar place.

Todd was super nice. I found the prices to be a little high, but a man has to make a living, i guess.
The selection of guitars and other stringed instruments was great. I’m like a kid in a candy store!

Extremely professional, knowledgeable, and helpful. Took excellent care of my daughters flute, went over regular and preventative care, and backs up their work with a warranty. I wish I had found this place sooner.

We bring all of our instruments here, they’ve taken care of us and are very professional.

Great place, fast repairs.

Very helpful and informative

Did excellent work on my old trombone, very nice people!

I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!