If you are looking for pianos any budget this is the place to come to. I never envisioned I would find such a beautiful piano for the price that we paid for it. Have had this piano a couple years now and it still holds a remarkable beautiful tune. Would recommend playing your grand or baby grand at least a few times a week I believe it helps the life spans of your piano rather just leaving it untouched. Was bought gently used and because of that we received a great price but I honestly feel used pianos when taken care of sound and play 100x better than a brand new one. I’m not sure if he is still there but thank you to buddy who helped recommend this place and the lady and older gentleman who also helped us. It was such a long time ago sorry I’ve forgotten your names but you guys are beautiful souls. They have all sorts of finance options and they even provide lessons if you are just wanting to learn how to play. Thank you Music Exchange Walnut Creek for helping us pick out the piano of our dreams. Not sure the next time we will be in the market for another piano but will continue to refer people to you guys so they can also have something priceless in their homes.
Great piano store! Downtown walnut creek, walk-in friendly. Many good options. Yamaha, vintage Steinways. Some of them were above my budget, but Manager Carson still allowed me to play the pianos.
I try Music Xchange branch in Walnut Creek was, unfortunately, a frustrating experience. After attempting to schedule a virtual appointment, I was looking forward to getting information about pianos available within my budget. However, things did not go as expected.
Upon scheduling a virtual appointment on the store’s website, I received no response whatsoever. I decided to call the branch directly to resolve my query, but to my surprise, the lady who attended to me seemed unaware of my previously booked appointment. This initial lack of coordination left me feeling bewildered and neglected.
Finally, I received a call later on, but my hope for a more satisfying experience quickly faded. The salesperson who contacted me appeared unwilling to make any further effort or provide the information I needed. The conversation was brief and unhelpful, leaving me with more unanswered questions. I have to insist asking for the info like pushing.
What frustrated me the most was the feeling that, in order to get the information I needed about piano options within my budget, I had to go to the branch in person. Unfortunately, I do not have the time required for an in-person visit, making this limitation a disappointment.
Acquiring a piano is a significant decision that requires careful attention and good guidance. I had hoped that Music Xchange would provide me with a more positive and accessible experience. The lack of response to my virtual appointment and the salesperson’s lack of effort to assist me online left me with a negative impression.
While my experience was unsatisfactory, each individual may have a different experience, so it’s important for prospective customers to research and evaluate the store according to their own needs and expectations.
2. Harps Etc
Address: 1601 N Main St UNIT 106, Walnut Creek, CA 94596 , Acalanes Ridge , California , United States
Lovely experience here. Their free harp classes are such a great way to introduce and try out a rare instrument. Super friendly staff and they have an adorable front window design – so cute and very instagrammable if you’re into that! Definitely would recommend visiting and supporting this business!
Gerry is the most knowledgeable person when it comes to harps. He gave me great recommendations and not to mention such a sweetheart to talk to! I highly recommend the store and gerry!
Harps etc. is the place to get everything harp and harp related. They have a wide selection of harps, harp music and harp supplies. They are located in Downtown Walnut Creek, not exactly on the street, but down a little passageway. (Seen in picture). They also give harp lessons and do harp repairs. The staff, especially Gerry, are extremely knowledgeable and kind.
3. Lamorinda Music
Address: 81 Lafayette Cir, Lafayette, CA 94549 , Acalanes Ridge , California , United States
What a helpful and friendly place. I was looking for a violin rental for my kid’s music class. All places that I checked near by had nothing. Then one of the music stores recommended I check Lamorinda Music. I called and they said they have one in the size I was looking for. We drove there the next day and were treated so nicely by the staff. They explained everything so clearly. Highly recommended you check this place for your music needs.
Great prices, very hospitable & all around great service
My husband and I had the BEST experience at Lamorinda! We went there to buy my hubby a new amplified ukulele for his birthday. John, Colleen and Scott made the entire buying experience wonderful from beginning to end! Thanks so much to these wonderful people and their incredible selection of ukes – we could not have been more happy!
Sam has helped us out to pick right a digital piano for my girl. I know nothing about the instrument, so he put enough time to explain all the options for us.
Great customer service and repair
I was wonderfully helped. For a small shop it had a decent selection and decent prices
Boo
4. C & L Music
Address: 2395 Monument Blvd # B, Concord, CA 94520 , Acalanes Ridge , California , United States
Love there price and you get a great instramet fpfa great price
It was amazing
I love it
❤️❤️❤️❤️
The store was better before Covid. It was all open and had a large selection. Now they have most of the store closed off and the lights aren’t all on. Call before you go to make sure they have what your looking for. The owners are knowledgeable.
I was happy until the saxophone broke 3 weeks after renting it. I thought We were getting an instrument in good shape but apparently it was not the case.
Also, the lady at the store is very nice until you ask them to expedite the repair process or question them why they take so long to fix the instrument that never should have broken in first time if it was inspected and sterilized not too long ago.
She was a rude on the phone and she just think that talking to my daughter’s teacher will solve any inconvenience. It does not, because my daughter can’t practice without the saxophone so the one that they should be concern is about my girl missing practice time and getting behind. Sad moment for a middle schooler
Great place for kids in school music programs and musicians beyond that age.
Cranky old man with no concept of customer service.
Complete trash, terrible sevice. They don’t have a wide selection of books that actually matter when trying to become a great musician. Over priced on everything, buy everything online. They don’t know how to properly repair instruments. I took ina saxophone that I bought from them and they didn’t fix everything. I told them the pads were sticky and they didn’t fix them. Quality of the instruments they sell is extremely low. I wouldn’t recommend to people that actually care about creating music.
Deserves zero stars. Can’t go in the store. All they offer are a few junky used books outside. Only good as a walk up window if all you want is a box of reeds. I won’t be returning and won’t be recommending this dive. Go anywhere else.
