Love the selection and staff is friendly. Laid back atmosphere.
Great service super kind and helpful
Great shop, super friendly and helpful staff!
Friendly’s staff knows equipment.
We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.
Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.
I will never deal with them again,
Paid Remix $135.00 to put a new but bad Fender neck on my guitar. I Sent the bad neck back to Fender. They said it was warped on the 10th fret. Fender replaced the neck. Now Remix tech want’s me to pay again to install new neck. He knew the first neck was bad when he worked on it. My opinion is not good for Remixes Fender tech. The advise their tech Andy gave me, was to find someone else to install the neck.
This is not the kind of attitude one would expect from anyone representing a company as reputable as Fender.
I’ve played Fender Telecasters for 50 years. Had a lot of them worked on.
Never have I been treated as as poorly or rudely as I was at Remix Music. I’m sorry to have to leave this less than favorable post. But this is the way it happened.
Didn’t like the guy’s attitude or the prices. I probably won’t be back.
2. Palen Music Center
Address: 4093 W Sunset Ave #101, Springdale, AR 72762 , Bethel Heights , Arkansas , United States
Over the summer, I purchased a Getzen Super Deluxe trumpet. It was in pretty poor shape. The valves did not work, the bell was basically ruined. I dragged it in to Corey Divine, the brass tech at Palen, and asked him what he could do. He gave me a detailed rundown, and we set a budget to work with. I took delivery of the horn this week, and wow. Corey fixed it up to a level I wasn’t sure was possible. Palen is very responsive to communication and very knowledgeable about the repairs and work that they are doing on the horns. I’ll be returning to Palen for all of my instrumental repair needs.
This place is amazing! They’ve gone up and beyond with helping me with renting my daughters instrument!
They were very friendly, and organized. The instruments are in great condition.
Very informative and easy to work with
They didn’t have the trumpet I wanted but they got me the best trumpet now we just wait for about a few day and that’s it
Very easy to rent an instrument for my kiddo. Packages are affordable, website was very user-friendly.
Nice store
I did not want to provide contact information for a relative in case I don’t make my payments. There was no other option when renting from Palen. I think it’s wrong to want to hit up extended family if I don’t keep my committments.
I took my flute to Palen Music in Springdale, AR for a Key and pad adjustment on January 22, 2021. They said the instrument will be kept in quarantine for 3 days, then they will look at it. They took my credit card info, gave me a receipt and Left. Latter part of the next week I called to see if my instrument is ready to pick up. They said the flute is not ready because they wanted to give me an estimate before fixing it. She gave me the estimate on the phone and said we call you when it is ready. I did not hear from anyone the next week and I called back. They said it takes usually two weeks to repair, so we ‘ll have it by Thursday and call you. Thursday, I did not hear from anyone. I called on Friday and asked them if my flute was ready. After a long wait she came back and said the instrument is not ready and it will be next week. At that time, I told them I am picking up my instrument since it has been exactly three weeks to this day. She Also let me know that they already had charged my credit card. When I got there, they had not issued me the credit. After waiting another 20 minutes for that, they told me they can’t get hold of the accountant to issue the credit at this time but they will send it to my email account. I picked up my instrument on 2/12/’21 and left. A bad experience for me.
3. Stephanie’s Musique Piano Std
Address: 3218 N Thompson St, Springdale, AR 72764 , Bethel Heights , Arkansas , United States
I’ve been taking lessons here for 10 years and it is wonderful. I’ve learned so much and the teachers there are some of the nicest people I’ve ever met.
Wonderful place to learn music.
4. LH Music
Address: 913 N Bloomington St, Lowell, AR 72745 , Bethel Heights , Arkansas , United States
I busted my outputs on my Nord Stage 2 keyboard and needed help. I found LH Music here on Facebook and thought I would give them a try and I am super glad I did.
They turned my repair around in a week and now my baby is like new again. Very affordable and Oscar even brought it back to Fayetteville for me. Great communication and service and definitely a reasonable cost.
Wow! Oscar goes above and beyond for his customers. My Apollo Twin X was shipped immediately and when I had software issues, he stayed with me until they were resolved. He’s honest and caring. His prices are fair and competitive. Thanks again!
I purchased a used RME mic pre-amp unit from LH Music in June 2023. The item was very well packed when it arrived, and the condition of the unit was much better than I could have hoped for.
The seller was very prompt in answering my questions and in shipping, and the price of the preamp and shipping was very fair. He is on my short list of preferred sellers, and I now check his website regularly for used and new gear.
Awesome guitar store with really good prices. Also the service was really friendly as well great Staff.
Awesome
Reasonably fair prices. Love the enviroment. It really is the place to go if you want more for your time, plus your talents:).
Been to much better Guitar Centers. One of the younger gentleman with tattoos was the saving grace as he interacted with us on the second visit so we spent $500 after all.
Todo los estrumentos muy bonito
A completely disappointing experience.
I had asked a worker about a second-hand SG I was really interested in buying. He explained that in Fayetteville there is an ordinance that prevents them from selling a guitar for the first 7 days after they’ve received it and I was understanding but reassured him that I wanted to figure something out. He offered layaway but when I explained that I would be out of town before the 7 days was up he said there was nothing he could do. I had planned to send a friend to get the guitar for me but because the worker had dismissed me by the time it was available someone had already put it on layaway. My issue is that even though the employee knew I was determined to get the guitar he did not offer any kind of help or solution and as a result I lost my chance to purchase the guitar I wanted. I will be telling everyone i can about my experience in Hope’s that they won’t waste there time here.
I entered the store pretty frustrated after receiving my online order from GC. My “new” guitar was definitely not in new condition with cracks and dings. The employees were very polite during the return, gave me a full refund without hassle and helped me purchase a pristine guitar off the wall. I walked away very pleased with the experience.
UPDATE: Don’t visit unless you’re okay with being rushed to buy something or leave. They’re limiting customer count to 5 due to COVID19 (understandable). However, when I explained I’m letting my child try out a couple guitars to figure which one he prefers, the sales associate told me we need to wrap it up and leave if we aren’t going to buy. This is after maybe 8 minutes in the store. I just hope my boy wasn’t too disillusioned by his first experience in a guitar store. I probably won’t be returning anytime soon.
Just acted like the didn’t want to help
9. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Bethel Heights , Arkansas , United States
Great service and experience. Walked out with a new saxophone.
They always have just what we need.
❤❤❤
The repair guys are always fantastic!
Loved this business. Welcoming people, warm. ❤
Good customer service
When I got there I was excited to be buying a ukulele something I’ve been wanting since I was little and when I asked how much taxes were because $82 up from the $54 seemed outrageous the man said idk and didn’t even check it just took an extra $21 and when I was asking questions about other instruments he had. No information literally making me. Still waiting on the money to be back in my account had to go to bed hungry tonight
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
Pretty great selection of instruments, however I felt extremely awkward with the staff and felt like my questions were intrusions. You could chalk this up to me just being anxious, but I would have much more appreciated an employee who could recommend stuff to me, and willing to help me find what I’m looking for. I’ll be going to A different shop to get what I need
I’m taking my son there every time he need anything like strings, rosin or a bow for his violin, Raymon is very nice and professional with that stuff. Love his shop. Actually my son’s new violin is from Palmers, good quality instrument.
Good communication. Good prices. Good service! Took time to help me get the right size and was easy to work with.
Friendly, knowledge and prompt service. Prices are very competitive also.
Good rental prices
Billing issues on return violin but was promptly corrected with great costumer service
I only logged on to ask if this music store sells or had violins for sale. Can anyone answer this for me ? This is the closest music store but also an hour away and I don’t want to drive there for no reason. So I’d appreciate if someone could give a response and lmk if they do have violins. If not then anything close to a violin such as a viola. Thank you. (:
Great source for quality guitar parts. Very good prices, fast shipping and always a great experience!
Great friendly people! Tom Katz is always willing to help somebody!
mmm misic
It ok
There was a guy there and knew a lot about guitars and help me out with a old guitar I had he was very nice to me
Case And bow is falling apart. I wouldn’t recommend musicworks to anybody. Complete rip off. I got a 15 inch viola and within a year I had to get rid of it, because it was poorly made.
I had a very unpleasant experince with this place. My daughter’s saxophone needed to be fixed, so I took it to this store. Well almost 7 weeks passed and they never called me. When I called them to see if it was ready, they said it was ready. I went to pick it up just to learn that it was not fixed. They were very unpolite the whole time. They said it was fixed when I knew it wasn’t and there was no receipt/details of the work they “did” to it. So they game me a number to call. So I called the number, which is the place who they work with to fix the instruments in Fayatteville. They said they had no record of our instrument. So basically they never sent my daughters saxophone to them and they never called me to let me know what was going on. I understand sometimes things happen, but they basically never accepted they made a mistake. I was very polite with them, eventhough I was not happy about this whole situation. I will not be going to this place again, or reccomend it to anybody. And by the way, one of the owners, who has blonde/reddish hair, is one of the most inpolite person I ever met. We’ve been going to this place for years and if he is there, we know it’s not going to be good. He is rude and has poor customer service skills.
Helloooo arkansasmusicworks,
helloooo Mrs. Christina Baker,
My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!
Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?
And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?
Hope you have an good answer!
Regards
I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!
We thoroughly enjoyed our experience working with Eric, Stephen and the team! They are quick to respond, and very knowledgeable, exhibiting a friendly and helpful disposition. The movers were also very gentlemanly, helpful and professional as well. We love our beautiful grand piano that now graces our Living Room!
Very professional service. Got my piano tuned & sounding great! Highly recommend Steinway Piano Gallery.
Couldn’t have had a better experience with Daniel and the crew at Steinway. Professional, attentive, and provided us a beautiful Baby Grand. Highly recommend!
16. Certified & Authorized Records With BlackIce Officials
Address: 1615 W Lilac St, Rogers, AR 72758 , Bethel Heights , Arkansas , United States
Love it been coming here for awhile now and there are always good deals to be had.
Walking in I was greeted by a very friendly staff member. They have a nice clean public restroom right up front (unlike Me and the Flea). Selection was good as was the pricing I observed. Something for everyone.
Love this place!
Nice people, going back
This is a Quite large flea market, two levels and lots of stuff to look at. Friendly and helpful staff, I will shop there again and would recommend it to anyone who enjoys flea markets.
Nice flra market
Was disappointed by the over priced items. Many pictures are dinged up but priced as if youre buying them new. All the toys looked worse than any donation toys Ive seen. Lots of glass and collections of records and such.
If it wasn’t for the god awful TRUMP 2024 booth that smacks you in the face when you walk inside, I would have given a higher rating. The staff did not acknowledge me when I walked in…probably because I was wearing a mask. The store was clean but the vibe was was cold.
