Local knowledge and help when needed the most! Friendly staff and excellent services! Highly recommended!
Awesome place I’ve been in a few times just for a quick browse but today 4-22-23 I made my first purchase, I bought a new 5 string bass and a few other items and while waiting for my setup I learned some things from Bill I surly didn’t know he is very knowledgeable as is his wife and mark. I’ve always dealt with the corporate music stores but I won’t anymore give this store a chance you won’t go wrong.
Good spot
Had a hard time trying any of the basses or bass amps….nothing was even plugged in…..had to run extension cords all over the place . Then the basses and amps were so crowded could not move to even try the gear out. Didn’t feel like rerunning power to the whole department to try any other amps out. Shame would have tried more gear out….but just wasn’t expecting to hook it all up myself. Sorry guys you lost a sale….take ten minutes plug In couple bass amps everyday instead of sitting out smoking…..dude you know who you are….you shut the door on my wife as you went back in after your cig break….seriously….Shame store has potential
Great places to take your child to get a school band instrument.
It’s guitars what’s not to love. Good folks here.
Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.
Unfriendly staff
Hate it I could not find a clarinet ,:(
2. Keytar Inc
Address: 7423 US-271, Fort Smith, AR 72908 , Bonansa , Arkansas , United States
From teaching instrument and voice lessons to students of all ages to offering a wide selection of musical instruments and audio equipment, Palmer Music Co. is ready to help anyone looking to enhance or develop their musical talent. We’re fortunate to have this local business in Conway, Arkansas.
Very knowledgeable team and great selection. Cannot recommend Palmer Music enough!
Great atmosphere. Very friendly local shop that has everything you need.
Usually busy because they’re good at what they do!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Go to GUITAR CENTER instead (you can actually have FUN there).
4. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Bonansa , Arkansas , United States
The guys at Guitar Center are amazing. They have a wealth of knowledge and are always willing to share. The selection of music equipment is awesome. I love going in and just hanging out. There is always a good conversation brewing.
I’m a beginner to acoustic guitars and the guys at this shop were so kind, helpful, and patient with me. They gave me awesome information to help me make an educated decision on a purchase. I walked away with a Taylor GS mini and couldn’t be happier. I have been back a few times for questions about accessories and they are always so sweet to remember me & lend a hand. Really glad to have them as a friendly resource!
Knowledgeable staff, and lots of musical equipment to choose from.
In my opinion, this is literally the best music store in Arkansas.
Definitely worth visiting if you’re a musician and you’re looking for great deals on great equipment!
Way overpriced. Good service.
It’s the musician’s Walmart.
I ordered a used guitar online. Shipping was a little slower than average, but not crazy. The guitar arrived in very nice condition with some appreciated extras, but had limited adjustability on the truss rod, which would have been nice to know upfront. Overall, I was happy with the level of service and would potentially purchase another guitar from this location.
If you need a guitar or guitar related item then this is the place for you. If you need anything else, go online.
Fun people. But the sales they have are so specific and expensive. SPEND 1 THOUSAND DOLLARS AND GET NO INTREST FOR 1 YEAR. must apply for our credit card, must __ and ___ and ____. My friend had nearly an 800 credit score and got declined for just a bass guitar at $299. Waste of time unless your paying for it all in one go.
This place use to have good quality guitars, now all the have is cheap junk. Went in to get some guitar stings the other day, waited forever for someone to check me out. I ended up just walking away. I’m not waiting 30 minutes to purchase guitar strings. Won’t be back!
