Great store!
Great People!
They are willing to take time and get you what you need. Highly recommend
Great small business! They have more than you would ever expect in a small shop but I have found almost everything I need at a reasonable price. I’d rather buy local than some large franchise. The building has a lot of character and the staff is super friendly and helpful!
Highly recommend!
The Nelsons level of customer service is extraordinary. They always have what I need at an affordable price. They set a perfect example of how a “mom and pop” small business should take care of their customers. I love supporting them for this reason!
Convenient and friendly. Stopped in and got my lawnmower blade sharpened on the spot for just $3.
Good
Poor service. They were so busy preparing to be on the Duggar Counting On series that they essentially ignored customers. When I complained – they said that it was such an honor to be on a show with the godly Duggars. When I asked about how he could call the Duggars “godly” since they hid a pedophile, protected the son – not the daughters, and instead of loving thy neighbor like Jesus said – they hated (and condemned to hell) any neighbor who dared to be different from them. Well…it appears Nelson Hardware agrees with the Duggar perspective.
Been to Remix about 4 times in the last 8 months or so. Employees are always helpful and getting you what you need. Just bought some new mics for my church and an electric drum-set. It’s nice to have a music store smack-dab in the middle of NWA.
This place and the team are amazing and very knowledgeable.
I had absolutely no knowledge of guitars; however the store associates we plenty knowledgeable. I felt very at home at this store and even gave me a 15% discount for my Yamaha PAC112VM. I highly recommend them over the bentonville store as the other store felt very buisness oriented and felt like I couldn’t touch anything, but here is just like home. 5/5 highly recommend!
Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.
Friendly’s staff knows equipment.
We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.
Didn’t like the guy’s attitude or the prices. I probably won’t be back.
Horrible experience at this place, I was sold a Trumpet that was WAY over priced, When I went to go and try to receive a refund I was told I should of been charged a cleaning fee as well. The owner did not process my refund correctly and I was told go deal with it with my bank. DO NOT GO HERE IF YOU WANT A HEADACHE OR TO BE RIPPED OFF.
The old guy was nice and got a good deal on my Boss PS 6 but the 2 employees or malinngerers.
4. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , Cave Springs , Arkansas , United States
I bought a couple sets of Dunlop Dual Design strap buttons and I got them in a timely manner and they were exactly what I ordered. Thanks!
Excellent service and knowledgeable staff. Helped me get a great deal on a solid body tenor Lanikai ukulele. I love it! Will definitely be going back and purchasing all of my musical supplies from them.
Very helpful folks when not sure where to find the items we were looking for. Good prices as well!!
Loved it, great music lesson program
Wonderful tutors
mmm misic
I ordered Gemeinhardt Flute (2SP) on amazon at this store on September 22nd but I waited until September 28th when I got an email from amazon saying they didn’t get a response from Arkansas Musicworks.I have waited 1 week and now you have just told me I cannot receive my order. why don’t you tell me sooner. I placed this order for my child so my child has for her class. and now my child doesn’t have to study. So how much longer will my child have to wait.If you don’t have one please cancel my order so I can buy it somewhere else.
I am really disappointed with your service. I have been your regular customer for many years but I have never been so disappointed. I need an explanation.I suggest people not buy at this store because their customer care is not good
Case And bow is falling apart. I wouldn’t recommend musicworks to anybody. Complete rip off. I got a 15 inch viola and within a year I had to get rid of it, because it was poorly made.
Brought my guitar into get work done on it. Neck reset and put new strings on it. They ship it out to the luthier who gives it back in worse condition than I gave it to them in. DO NOT USE!
Easily the most eclectic and wide-ranging collection of rare and in some cases collectible stringed instruments in the state. An absolute pleasure to spend time in here — trying out old Gibson guitars and mandolins, playing vintage Silvertones, browsing through numerous oddities including weird/rare banjos and ukuleles… Then, there’s the amp room — stocked full of carefully curated vintage and new-retro tube amps… Plus, if you’ve got some pretty serious money to spend, they’ve got a nice little selection of Collings guitars (certainly the most I’ve ever seen in AR). The guys I dealt with were exceedingly friendly and even offered me to play some of their rarest pieces. Oh, and the prices are well within reach and completely fair. (They’ve got so much stuff, they apparently feel no need to make a fortune of each and every item.)
Great place!
At Blue Moon you always pay Les.
Great stuff
It cool
I got a Fender blues Jr. amp fixed here last year and payed $60 for the work. A few weeks later the amp stopped working so I called the shop and the owner told me that they don’t guarantee their work. I took the amp to another store and spent another $60 to have it worked on again. Take care of your customers and they will come back.
7. Palen Music Center
Address: 4093 W Sunset Ave #101, Springdale, AR 72762 , Cave Springs , Arkansas , United States
I took all 3 of my trombones in at different points and I’m new to town so I wasn’t sure what to expect. I received amazing customer service and stellar craftsmanship from Cory DeVine. He is eager to work and offer ideas and works swiftly with an eagles eye for detail.
I trusted him so much I brought in a horn that had only been worked on before by 1 (legendary) repairman. So I don’t trust this horn to anyone. He did an amazing job with a never before done valve replacement on my bass trombone. I am forever grateful and would trust him with my kids, if I had any. Ha.
I cannot recommend this place enough!
Always has what we need and if not, they can get it!
I can’t say enough good things about Palen, specifically Trudi. We had several ups and downs in 2022 and she never failed to assist us where she could with payment arrangements. We are very grateful for understanding people like her.
Knowledgeable rep who answered all my questions.
Friendly and careful repair. Would give 5 Stars if a more affordable option/tier of instrument was available to increase accessibility. We rent to own and carry insurance, paying about $45 a month for each instrument.
Very easy to rent an instrument for my kiddo. Packages are affordable, website was very user-friendly.
Nice store
I have never had an instrument fixed properly. I don’t know if their piccolo person is just lazy or they don’t know. I will get my instrument and take it back and extra time or two to get them to actually fix what I asked them to fix the first time. I’ve even had my instrument come back more damaged than when I sent it in. Make sure you take extensive note of the condition given and condition returned. Make sure you give it a very good once over when you get it back too.
I don’t care for their customer service at all and think they are overpriced.
8. Cave Springs
Address: Arkansas , Cave Springs , Arkansas , United States
9. Universal Music Group
Address: 5417 Pinnacle Ponte Dr, Rogers, AR 72758 , Cave Springs , Arkansas , United States
Anything in musical or musical instruments you need are available at the guitar center with an excellent and friendly customer service. I personally love this place.
Special thanks to Tom!
Great customer service, Tom helped me find the product I was looking for, then when that didn’t work out, he made the return quick and easy and then helped me find something better.
Overall pretty pricey, but that’s okay because it ended being worth it.
Excellent service from drum department.
Nice selection. The staff wasn’t very attentive but other than that I would definitely go back.
Have good inventory, friendly staff but was supposed have met a guitar tech at a certain time & he wasn’t gonna be there until that afternoon so we went somewhere else. And the prices are a little high.
Good selection.
Today not good
Ya know…. I went there for banjo strings, the only effing place in town to buy anything for a string instrument these days, because when they came to town, all the locally owned shops began to shut their doors. They not only didn’t have what I was specifically looking for, I was told that they are completely out of stock of banjo strings. And again I buy from Amazon.
RUDE
11. Meteor Guitar Gallery
Address: 128 W Central Ave, Bentonville, AR 72712 , Cave Springs , Arkansas , United States
Nice Music Venue for Live music!! Rare these days!!.
Nice little gem in the heart of Bentonville. Not just a typical guitar shop. Host to various style bands, movies during the Bentonville film festival, comedy shows, etc. They’ve made significant improvements to the place since my last visit. Every music lover should check it out.
They have live music all the time. Great bands. Great guitars. The people that work here are so cool. And there is usually a dog to pet.
I am glad that this venue is open to see local bands & specialty events. It isn’t fancy but it does bring much needed space for entertainment to the area. Been the several times now and never disappointed.
Good selection.
So I’ve been able to enjoy the atmosphere of this beautiful venue as a result of being here in Bentonville for this years (2021) film festival. Unfortunately, its currently just set up for the festival so I am in able to experience the place in it’s TRUE setting, however, it’s a beautiful building with an awesome staff and guitars for days.
Canceled concert and never got refund
Worst experience with a music store ever! Lack of knowledge. Limited amount of guitar strings. Just terrible experience first and last time there!
Johnny did a wonderful job tuning our piano. He was very very courteous and I enjoyed visiting with him while he worked. I would definitely recommend him for all your piano needs.
Fast and friendly, piano sounds great
Johnny did an incredible, thorough job on our piano. It’s over 100 years old and he was able to fix several keys, deep clean, tune and fix minor issues. He’s very knowledgeable and great to work with! I highly recommend him and his quality and attention to detail.
14. CK Piano Studio
Address: S 28th St, Rogers, AR 72758 , Cave Springs , Arkansas , United States
They have been so helpful in providing our son with the right instruments for his lessons.
My daughter was excited about upgrading her violin but we didn’t know exactly what to look for. Raymond was extremely helpful as he played several instruments and explained their craftsmanship. We are very happy with our decision and will be definitely be back in the future!
I only logged on to ask if this music store sells or had violins for sale. Can anyone answer this for me ? This is the closest music store but also an hour away and I don’t want to drive there for no reason. So I’d appreciate if someone could give a response and lmk if they do have violins. If not then anything close to a violin such as a viola. Thank you. (:
Good rental prices
Billing issues on return violin but was promptly corrected with great costumer service
16. Jay Yates
Address: 3307 SW 14th St C, Bentonville, AR 72712 , Cave Springs , Arkansas , United States
Mr.Broc has been our son’s piano teacher for over 5 years now, I think he started with him when he was in second grade. Mr.Broc is an amazing teacher and genuinely takes interest in the development and growth of his students in music. We are really lucky we found Mr.Broc!
Broc is an incredible pianist and an amazing teacher. Both my kids have been learning from him and have greatly benefited from it.
Broc is a wizard! Best piano teacher in NWA! He has taken my son and husband and coached them to excel and love the piano. His training is impressive (Juliard?!??) and he not only is an amazing performer and musician, but a great teacher. We love him so much! (As a side note, I taught piano myself for 10 years and feel I can recognize good teachers.)
19. Walmart Supercenter
Address: 4870 Elm Springs Rd, Springdale, AR 72762 , Cave Springs , Arkansas , United States
It’s pretty bigger than the one at Thompson and those people who rated it 1 star are haters this Walmart has almost every thing in stock best thing yet there’s free wifi so you won’t end up using your data
This Walmart is always so clean and tidy. I’ve always had great service when I need something.
Always low prices
If I could avoid shopping at Walmart, I would. The associates/employees there are NOT helpful at all. They usually don’t seem happy to help a customer if he or she needs to find items in the store.
Good
Groceries were loaded fast and everything was there this time but ,will never return to Elm Springs,it was a 4 hour wait
I usually love coming here. But the self checkout taking over the entirety of the store blew me away. I’m not a fan, nor are many others in our community. I really hope this store finds it in their heart to reconsider one on one interaction with customers and their team.
Loss of customers service
Disappointed in the bakery. They have lost 2 cake orders of mine in a matter of 2 months, one being my wedding my cake that I placed an order for a month in advance! Management did do their best and reimbursed us for the cakes that were lost. But will definitely never order another cake.
I recently hired Brock Entertainment to provide music for my wedding reception, and I am thrilled with the service that they provided. From the initial consultation to the end of the event, they were professional, friendly, and incredibly skilled at what they do. One of my main concerns was that my guests, who came from both English and Spanish-speaking backgrounds, would be able to enjoy the music together. Brock Entertainment did an amazing job of blending Spanish and English music to create a party atmosphere that got everyone on the dance floor. They seamlessly transitioned from one song to the next, and their song selections were spot on. The DJ/MC that they provided was energetic and engaging, keeping the party going all night long. They were able to read the crowd and play music that kept everyone dancing and having a great time. They also took the time to personalize the experience, playing songs that were special to me and my partner and making announcements that were fun and entertaining. Overall, I cannot recommend Brock Entertainment highly enough. Their ability to mix Spanish and English music was truly impressive, and they made sure that everyone at my wedding had a great time. If you are looking for a DJ service that will exceed your expectations, look no further than Brock Entertainment. They are simply the best!
He made our wedding an absolute blast, we could have not asked for a better DJ!
Jeremiah was soooooooo GOOD – actually better than I could have imagined! I can’t thank him and Brock enough. Jeremiah helped make everything run so smoothly and helped adapt as the weather kept changing its mind during our outdoor ceremony. Brock Entertainment was hands down the best most efficient thing I booked for my wedding! They are worth every penny! Jeremiah helped make my day so special and run so smoothly! We had the best time and we had so many compliments about how great the music and everything went. Thank you so much!!
The Dj for our wedding was super nice and helpful with how our reception flowed. The only reason I’m giving 4 stars is because he wouldn’t play songs we requested, it would be more remixes or slow dance couples songs. When it was time for me to toss my bouquet he told me to stand up front and got all the single ladies ready but started the song before I actually had my bouquet in hand ready to throw which was a little awkward. It would have been really helpful to be able to talk to the dj in advance to explain a little better the type of music we were expecting instead of talking to him for the first time the night of our reception. We were sent a form to fill out but it was difficult to voice on paper the type of music we wanted. Overall the customer service from Brock and the DJ were great!!
I hired Brock Entertainment looking for a DJ/MC for my birthday party. During my conversation, Brock confirmed that I would have a DJ that would be the face of the party besides providing music for my Latin guests. I wanted an energetic person to bring a party tone to the event and have everyone dancing. Sadly this did not happen. What upset me the most, the playlist of Spanish songs that I put together were being played in full instead of being mixed. Also, there were many songs that were not played as I expected. In fact, I had several of my friends approach me to ask what was wrong with the equipment and DJ.
If you are a looking for a DJ that has the knowledge to play in a Latin event, do not select this company.
I really hate to give a bad review but Brock Entertainment was the DJ for my wedding a few weekends ago and I was extremely disappointed by all aspects of their service. The dj didn’t look over any of our requests (including playing clean music) and was very awkward in orchestrating the night. If you want people to dance and have a great time at your event, I wouldn’t recommend Brock Entertainment.
