Wow! Oscar goes above and beyond for his customers. My Apollo Twin X was shipped immediately and when I had software issues, he stayed with me until they were resolved. He’s honest and caring. His prices are fair and competitive. Thanks again!
I purchased a used RME mic pre-amp unit from LH Music in June 2023. The item was very well packed when it arrived, and the condition of the unit was much better than I could have hoped for.
The seller was very prompt in answering my questions and in shipping, and the price of the preamp and shipping was very fair. He is on my short list of preferred sellers, and I now check his website regularly for used and new gear.
Great service! Quality custom cables.
2. The Musician’s Exchange
Address: 2221 Alma Hwy, Van Buren, AR 72956 , Comuna Hăşmaş , Arkansas , United States
Very knowledgeable and helpful staff. They made renting my daughter’s clarinet for school a breeze and fulfilled my order within 24 hours. Upon picking it up, they were very accommodating and also briefed me on a few key things I would have not otherwise known about. Pro Tip: make sure your child does NOT peel the label sticker off, as you will be out 3-4 weeks to order a new one in the event you need to send it in for repair. Musicians Exchange makes renting affordable. Highly reccomend. This is also Northridge Middle School’s music shop of choice!
The guys did an amazing job cleaning and fixing the nut on my guitar and added new strings I cannot thank them enough this guitar has been through a house fire it had suit all over it and when I through it out the window I broke the nut so thank you guys for everything you guys have dun for me..
Great service
Nice enough staff. Lots of good inventory.
the staff is helpful. Just check the things out before you buy, the stuff is used so check it out and make sure it works the way you want it to work.
Great places to take your child to get a school band instrument.
Bought a brand new acoustic guitar here after years of using this store for my musical needs. The guitar wasnt staying in tune and i noticed the intonation was a little off as well. I took it back 4 days later and they offered me 100 bucks for it. It was brand new and i spend 400 on it and bought a 150 dollar case as well. Thats not the way you treat repeat customers. I will never be returning to this store again.
Hate it I could not find a clarinet ,:(
Unfriendly staff
3. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Comuna Hăşmaş , Arkansas , United States
This place is fantastic! They’re an asset to our town and are helping foster music in the community in addition to being a great local spot for repairs & lessons.
Love these guys! Super cool and professional folks… I just took my guitar in for some work, and it looks, feels, and plays better than new. I also have had the pleasure of collaborating with several of their instructors, and they are all truly phenomenal musicians. I, along with many other active musicians in the area, am grateful for the effort Preston continually puts forth to foster and broadcast the Conway music scene. Without a doubt, the PPS experience includes far more than an opportunity to learn from excellent players. The studio atmosphere contains the type of inspirational energy that will keep each budding musician passionately playing for countless years to come.
We love Palmer studios! Nicole is a wonderful instructor and the staff is always very friendly! Highly recommend them!!
Usually busy because they’re good at what they do!
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
4. Gist Music Co
Address: 307 Cherry St, Helena, AR 72342 , Comuna Hăşmaş , Arkansas , United States
Great service! Best vintage gear that I know of in the state. Picked up 2 guitars last time and the owner came through finding the amp I was looking for. Thanks!
The owner Guido is amazing! I have never been in his shop before but called him because I was in dire straits trying to find a box to ship a guitar to Oregon that I purchased used elsewhere. He was so kind and said ” I have one for you, come on in ” I didn’t purchase anything, and he never expected me to. He was personable, friendly and courteous. This is a truly fantastic business owner that will bring me back for any guitar needs in the future…
Great service and reasonable prices.
I drove from Benton to look at a guitar I called about for my son. This has been several months ago but it left such a bad taste in my mouth I found myself thinking about how bad it was and decided I should warn others so they won’t be disappointed by a similar experience.
The guitar was beat up pretty bad but straight otherwise. The owner (the tall heavy set gentlemanwith longish gray hair) was asking $125 for the guitar and was the only person working. The guitar is $145 new (Ibanez Mikro) and was on sale new for $125 @ guitar center. I offered him $100 (way more than I should have). He didn’t bother to look up and said no. I asked would he budge. Again he answered no while hardly acknowledging me. I showed him that it was in sale for the same price new. He told me I should by the new one because he wasn’t budging on his price. I took his advice and that’s what I did. It seemed as if he didn’t care if he sold anything or not. I’ll never shop there again. I previously bought a MIM strat and nice amp from one of the other sales men. I mentioned to him that I was a repeat customer, he just didn’t care. Very disappointed. I wish I were writing g a glowing review about the great deal and excellent service I received. Unfortunately it was a bad experience from the time I stepped in and hardly acknowledged to the time I left. I notice that someone has an excuse for every negative review. I’m anxious to see what the excuse is for my experience considering I was hardly spoken to. I think you have to be friends with the owner for him to care you are even there.
– The person who replied to this made my pint for me. If the guitar came with a case why wasn’t that mentioned to my wife and I. We questioned why a guitar with dings and scratches was priced the same as new one. Wouldn’t that have been a great time to explain that it came with a $75 hard case. It should be no mystery why you can’t make a deal with everyone with these sales tactics. Take some responsibility for you actions and stop blaming your customers. You have accused them of stealing, damaging your equipment confusing you with a pawn shop. Lol!! I would bet every excuse you’ve replied with is a lie to excuse your actions and blame your customer. There are tons of guitars for sale on craigslist, in pawnshops, online I suggest anyone thinking of shopping with you use one of these other options. Have a nice day.
I have lived in Hot Springs for a year and a half now and I pass this this guitar shop almost every day on my way home. As a guitar player and music enthusiast I have been interested in visiting this store but never found time to do so. I finally was able to go inside the music store recently and I have NEVER in my life been treated so poorly. I went with a friend of mine in early January. I was browsing the guitars, and even picked one up and stood at the register waiting to ask about a price on the guitar, since there was no price tag. The clerk was too busy talking to his buddy to even acknowledge my presence. After several minutes I returned the guitar to the shelf. Finally the clerk was done talking and I inquired about two guitars. I received very short answers that seemed ridiculous amount-wise. I honestly believe the prices I was quoted were made up on the spot. My friend had found a guitar strap that he thought I would like and brought it over to show me, then he returned it to the shelf after I told him that I rarely use a guitar strap. I continued browsing, and when I rounded the corner and came close to the register, the clerk said to me “what did you do with that guitar strap?” I replied that I had never touched a guitar strap. It doesn’t take a genius to realize this man was accusing me of shoplifting. A few minutes later the same clerk approached my friend and me and very rudely told us to leave the %&#@ing store and not to ever come back. He said we were suspicious because we hadn’t been to the store before and that we were wearing coats! May I remind you, it was JANUARY! Yes, we had never been to the store because my friend was from out of town and this was my first time to visit the store. I’m not going to lie and claim to be rich, but I enjoy buying new guitars and other instruments. I tried to talk to the clerk as an adult, even though his demeanor was that of someone on steroids trying to pick a fight. I guess this store doesn’t want new customers, and heaven help us if its cold outside and you’re wearing a jacket. I feel very disappointed at the customer relations of this store. My friend and I were potential customers and were treated as shoplifters simply because we were new and had jackets on. This is absolutely absurd and I can’t for the life of me understand why this guy attacked us. I have never had an experience this insane at a music store, and I’ve been to many guitar shops all over the country. If this clerk was not the owner of the store, then the actual owner should relieve him of his job because he is hurting the stores income by bullying customers for wearing a jacket in January. I can’t believe I was treated this way.There aren’t words to express how badly we were treated and how upset I am about this experience. I will make it a point to tell everyone I know and meet about the way they run their business there and recommend that they find a different store, one that treats its customers with dignity and respect. By the way, this store didn’t have a very good selection of anything and ridiculous prices, I have no idea how they are still in business. If they treat all new customers this way their future is bleak. Thanks, Hot Springs music–Guido especially, for being the rudest, most disrespectful, and worst customer service store ever! You’d get 1/4 of a star if I could mark it that way. You should be ashamed of yourself for acting like a child. Disgusting.
Does anyone know if $5 is a fair price for two plastic bridge pins we bought here? We also bought a string which was extra, so the total was well over $5 according to the receipt, which I kept. Seems like you can find six bridge pins for $5.99 online with free shipping. Wondering what the price for a full set of six bridge pins is at this store? I’m guessing $15? Just asking… (update Jan 10, 2019: Big Event on Grand sells bridge pins for 75 cents each, as opposed to $2.50 each at Guido’s.)
Guy who owns/runs it is really friendly and cool. a better place to buy than Guitar Center
My son bought his first guitar here. He loves the staff.They are very helpful and polite. He even takes guitar lessons there. Worth the drive from anywhere.
Nice folks at H22 Music Store- they take care of all my guitar needs!
Nice enough folks. The store seens really bare compared to what it was like 2 years ago..
just went by there to by my sons xmas. There phone was disconnected and they werent open ehen we got there.
7. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923 , Comuna Hăşmaş , Arkansas , United States
In a world in which physical media seems to be dying, I am so happy FYE is still kicking in Hot Springs. Their dvd, Blu Ray, and cd selection is second to none, and their associates are friendly and helpful! You might be able to get a better deal (sometimes, but not always) but, if you are like me and love owning tangible media, vote with your wallets and support FYE!
Good prices on collectibles all throughout the store
This place is awesome it has a good stuff
Need more metal.
Poor CD selection and high prices on most items,but if you want vinyl and record player accessories like needles and brushes,it’s the place to go.
A lot of great pop culture merchandise!
Wandered into the Hot Springs Mall location. Yes, there is so much to look at but the prices are stupid high even with whatever sale they have going. Second, my 16 year old daughter was purchasing a marvel canvas and the clerk talked her into a 10% discount by signing up for a music online service that had a rotating fee. The clerk knew it was for adults over 18 years old but still convinced her to sign up. My daughter was happy about the discount when she told me outside but when I read the print at the bottom I had to explain what it meant and the clerk never told her. I went back into the store and confront the clerk who admitted to doing so to a child because she even admitted she gave a false date of birth to do the subscription. I talked with the manager about policies and procedures. Not happy with what happened.
False advertising
BOGO beanies (no exclusions listed) are not BOGO….they are BOGO with exclusions. I spoke with 2 staff members who could or would not help and there was no manager.
Take the signs down or honor them.
Not a big selection.
NO fudge
12. Steinway Piano Gallery Little Rock
Address: 657 AR-365, Mayflower, AR 72106 , Comuna Hăşmaş , Arkansas , United States
Excellent and professional service. Tim did a great job with my piano and was clear in his explanations and information. I appreciated them working around my schedule and giving such good care to a not-very-fancy, but very-well-loved piano!
The two movers were very knowledgeable and courteous.
They treated my piano as if it were their own.
I couldn’t be more pleased with this piano moving service.
These concerts are a great opportunity for music lovers in the Little Rock area. They show case some of the most talented musicians in the area. BRAVO .
