The top 20 music shops in Esparreguera, United States

Staff is friendly and helpful! Bought a used violin for my granddaughter, brought it back to trade it in, was given a fair trade in price, will be picking out a new used one!

This place is amazing. The people working there today were super helpful and professional. From the phone call inquiring about an instrument to actually renting it. The whole process was super easy and fast. I will definitely recommend them to anyone looking to rent an instrument.

This place is great! It is well run with a staff that cares about delivering a great customer experience. I’m very impressed!

Instrument rentals are great for their prices

Good info from employees

Just stopped by quick. Had a great hour. They are the best

I can’t rate this place high enough. I am a guitar player and I love buying stuff from the real shops and not just the big warehouses out there (Guitar Center among others) and this place fits the bill. Great people who are willing to work with you and help you find what you need. Great prices too. I purchased a guitar from them and I will purchasing some other things from them as well. If you are in the market for good gear then check these guys out. Ask for Joe, as he will take care of you.

A great store!

Been having intonation issues with my guitar for a while and GM did a fantastic job getting it recording ready again. Eric and Bill were so professional. Bill took the time to do the adjustment in front of me so I know what to do in the future. That shows a real passion for the craft and for service, not just trying to get you to come back in to make a buck.

Truth be told I got my first guitar here in 2006 and and they treated me with nothing but respect and professionalism when I was a beginner and now that I play professionally. I’ll be back with more guitars.

It’s a nice place! It’s a bit small but otherwise it’s nice.

We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.

Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.

Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…

Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.

I went into Sam Ash completely unaware of what kind of acoustic guitar was right for me. I decided a few days ago to buy an acoustic guitar for the first time, with no prior experience and nothing but excitement and motivation to learn. Duncan, a representative at the store, took his time to show me different brands, strummed a few tunes for me, and placed the perfect acoustic guitar in my hands to ensure comfort. It was a great first experience and I will continue to shop and refer others to this location.

Needed a ligature for daughter’s clarinet. Took less than 5 minutes, cost less that 5 bucks…. friendly place !

Great place and great people working there!

Great store if you play guitar! Awesome and I mean awesome selection of guitars. Puts Guitar Center to shame.

Everyone is super helpful. They’re willing to deal on the sticker prices. Just bought a new Explorer and couldn’t be happier. Big Jim is awesome to work with!

No more Guitar Center. Sam Ash from now on!

Good selection of musical instruments

Guy had a great attitude, was very helpful even though he couldn’t fix my auto amp. He gave me the numbers of people that may. I’d go back.

I gave them a Four (4). You only get one (1) first expression, Sam Ashe, that associate’s expression what great. Thanx.

I was considering buying a guitar, bass and an interface. I was completely ignored by all employees while I was one of three customers in the store(a pair of young men who were clearly there to buy were also ignored). Not even a greeting or goodbye. Find a mom and pop, or even a pawn shop. Don’t support these miserable people. They have a terrible selection, high prices, they profile and are miserable people to be near. I could have bought but wanted nothing to do with them after finally procuring the ‘attention’ of someone for a fleeting moment. I won’t be back.

A friend who had just purchased a few hundred there went back with a question about a necessary piece required. This young man in the store responded with do your research. Well I was thinking of purchasing a guitar but not now ….Guitar Center was much more helpful and nicer…I will be sure to spread the word

I went to Sam Ash music New Haven, CT, looking to hopefully purchase a banjo or gain some valuable information I might need to move forward. An employee named ”John” (Guitar department) was helping me through this experience. However, when I declined to purchase a banjo there due to several reasons, mostly their poor selection, he instantly became very rude and snappy and hastly ripped the instrument from my hand. This is definitely do to the fact these employees make their money via-commision. Guess John was just acting nice to customers and is not truly a sincere helpful guy…

Kevin and Paul have been great to work with! My daughter loves her lessons and is really becoming a self described “band geek.” It is especially wonderful that she has been able to take piano and baritone lessons back to back, thus helping this momma reduce the chauffeur duties!

We love it here! My son has been taking drums here for a couple years and just loves his instructor! The staff is great, really helpful and knowledgeable. We have also bought instruments and accessories here at great prices. They offer just about any kind of music lessons and have great inventory.

Excellent customer service. Very knowledgeable, helpful, pleasant staff. Wide variety of musical instruments with reasonable prices.

Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?

My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.

My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.

Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.

Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing

This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.

Great place

Excellent selection of instruments at great prices. Rick was really helpful and took his time to sort me out with trying a good few of them. Really recommendable.

There aren’t enough people like Rick that still have the personality and simple goodness about them. The Guitar Hanger is not a “cheapo” store, but the friendliness and great service that Rick provides can make you feel that your shopping at a old friend’s store. Go there. Meet him. Try the equipment. There’s never any pressure.

Make sure that you buy your merchandise from inside the store !! Do not get it from EBAY because you will end up with trash..

Horrible service the owner ignored me when I asked to play

owner is arrogant. store is filthy. selection is limited. looks like the music section of a pawn shop.

I love this place, i go in just to look at the product and I always end up buying something.

The older guy really helped me with my guitar! He was so nice!

Awesome staff and great deals! No surprise they have 5 stars!!!

Scheduled a guitar lesson here, spent $45, arrived on time, the teacher I was assigned to never showed up. At least they were nice enough to give me my money back the next day.

Brought my daughter’s flute in to be repaired. Over a month and they never touched it. No time table given for when they would fix it.

Terrible, definitely wouldn’t recommend it to anyone in this planet or another. I originally paid through Groupon just to see if the classes worked out for my son. I paid for 45 mins and they only gave me 30mins classes for my son ,that should of been the 1st red flag. But then they make you sign a paper and they ask you to put a credit card info even though I paid for the 1st month in full. So we tried that 1st month and decided it wasn’t for my son,he didn’t like it.so then I thought I was done with this establishment and they kept charging me even though I was done with them clearly, scammers.terrible customer service!

Great shop, real nice people always willing to work with you. My son loves his lessons.

Besides the fact that Corey and Shelley are two of the nicest people you’ll ever meet, I just got my both of my jaguars back (guitar and bass) from a set up and they are even better than I could have dreamed. My bass was in rough shape from years of getting beat on and it looks like it did the day I grabbed it off the rack. I can’t recommend Martel Music enough to everyone I meet.

Bought several items from Martel and am never disappointed.

Interesting store with some interesting gear. They don’t seem to carry Fender or Gibson. They had a stomp box manufacturing class going on when I visited.

Purchased a guitar for 750, now walking out with 637. Unfortunately I was not told about a very unfair and sneaky return exchange policy until I had asked after already completing the purchase. Also could not see clearly a visible sign inside that states anything about a return policy. When I asked where the sign was upon trying to return this guitar he pointed to have a corner and I still did not see the sign. I do believe that a return policy sign should be at the register for full disclosure. The law does state you are entitled to a full refund if you are not told about the refund policy during the time of the transaction, which I was not informed of that. Limited selection and unfortunately subject to a very steep restocking fee or store credit, if you are a serious musician make sure you know this first as you know that buying instruments is quite expensive and it is hard to want to get locked into something that you do not truly love.

As one reviewer already stated. They have a terrible return policy especially with online purchases. Good store as long as you know you’re going to keep the item but who really knows, its musical gear, its hard to tell if your going to dig it or not until you play it with your rig. Returning a pedal (or probably anything) is just not worth it due the return fees. 2 stars because I received it pretty quickly but definitely wasn’t packed that well. Without a doubt this will be my last purchase from this store. There’s plenty of other great stores to choose from that won’t bend you over on return fees. **Edit for response to the owner** Yes you do clearly state your return fees online. “Small restocking fee” is a bit of an understatement…your restocking fee is 10%. If I pay $250 for a guitar pedal. Right off the bat you’re keeping $25 of my return. I couldn’t imagine purchasing a guitar online through your store.

Excellent shop

I purchased an Eastman E10D acoustic here. Jad them install a K&K pickup as well. Great service, great folks, great shop!

I stopped in to play some of the nicer acoustics on my journey to buying a better guitar to age with. I also brought my Taylor, which needed a slight adjustment. My guitar and I were both treated with the utmost care and respect. The gentleman even made a point to wash his hands before touching my guitar and left me to peacefully play some of the superb and rather expensive instruments in the shop while he adjusted my Taylor’s neck. If I were ready to spring on a purchase, I would feel 100% at ease to shop here and make an afternoon of playing everything until I was confident in my choice. Superb shop, superb service, superb care for the customer. 5 stars. Once I’ve tried some of the other guitars I need to cross of my list, I will come back here for a Collings or Martin if those guitars win the next spot in my studio.

Had a guitar cable when I needed it.

Thé Owners are lousy business

No prices listed

Not many mandolins

We recently decided to have our 13 year old son take drum lessons here. He loves it so much we bought him a Ludwig four piece set. Just installed it and he’s having a blast jamming out! Great atmosphere and quality service. Highly recommended.

Support your local music store! I was looking for an entry level guitar. George’s had the guitar I wanted at the same price as Guitar Center. Having tried GC, their service was horrible. George’s is a local gem.

Great customer service. Friendly and knowledgeable. I purchased a guitar online. George promptly answered numerous e-mails and was very flexible with different methods of payment. The guitar was shipped out immediately and I received it the next day, (I live a few States away). I have to say the Guitar arrived in mint, right out of the box condition and plays like a dream. Georges music also carries higher end guitars that will not be found (if even carried) at the average Guitar Center.

Wayne S Cooper

Nice shop

If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.

Meh

This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.

After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.

I brought an old Takamine F-400 12 string guitar that I recently inherited to Corey at Spindrift Guitars last week. It had a couple of issues and I am extremely pleased and very satisfied with his diagnosis and the services he provided. This is a cool store with a great vibe. Check it out when you are in New London, CT. I highly recommend it with 5 stars!

Wit was very helpful tuning up my guitar! Very nice staff.

Tech service is incredible. Instruments are high quality and fairly priced. Large selection of high quality playable in store Martins. Easy parking.

Shop owner very helpful with advice on adjusting the action on my mandolin. It is specifically a guitar shop.

They really know their guitars.

An amazing shop, beautiful selection of instruments and very helpful folks.

I brought in vintage Gibson Les Paul custom for a Re fret and they completely ruined it there was surface scratches ,chips in the fret board the frets were un even and buzzed. After 4 attempts bringing the guitar back to the store with the problems only half way fixed every time or even new problems I just cut my loses and brought my guitar to a real professional if you want it done right I do not recommend bringing your guitar here for major repairs

Used to go to guitar center all the time till one day the worker wasn’t there, gave a chance over here and wasn’t disappointed! Gave me help on my Billie joe Armstrong replica by installing a new neck and saddles and I have to say this has to be the best set up I’ve ever played, I feel like I’m playing a custom shop on a squier! Such great help, friendly faces and now my go to for setups and help! Have a custom Strat there being worked on and I can’t tell you how tired there gonna get of me bringing in guitar after guitar to get setup in my collection one comes back to me and I give them another the same visit haha, thank you Scott, Jackson and Tyler!! Feels like a family and not business and that’s the best type!

– Michael

GREAT SERVICE !!!

Very helpful staff and kids get to play the demo keyboards which only sparks their creativity and musicality and that’s a bonus in my book. They also offer lessons here and have a huge selection of guitars and instruments can be rented or purchased. Will be visiting again that’s for sure!!!!

The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.

Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.

Owner is super friendly, knowledgeable and helpful.

Chuck is the best for any type of music gear. He pulls strings with his suppliers to meet your needs. Over the years I’ve purchased from Chuck a hard-to-find Telecaster model, guitar/bass cases, microphones, accessories of all kinds. If you have a spare half hour, stop by Madison Music to “talk story” with Chuck!

Great shop for rentals and purchases!

I recently sold an old Wilfer Bass on consignment through Upton Bass and I must say they made the process very easy and painless and got my bass sold for a fair price in a timely manner. All the staff were very helpful and Gary, the owner took the time to enclose a personal note with the check. Considering my bass was right at the bottom of the market these guys serve, I thought that was a real classy touch. I felt I was as important to him as any customer. If I ever buy a bass again, I will certainly visit Upton Bass first. Highly recommended.

Good people. Easy to work with. They will go out of their way
to help with any concern.

These folks are incredibly knowledgeable about every aspect of the double bass and they have been immeasurably helpful in my quest to find just the right strings, bow, rosin, pickups, etc. I can’t recommend them more highly.

I purchased a ply bass that had issues out the door. The geometries where all wrong (e.g., the neck was too thin and was not pitched to the back of the bass) and it had a buzz coming from the fingerboard and bridge setup. They were unable to resolve the buzzing sound and I took it it to a local luthier to have the problem resolved. I ended up donating the bass our school district and purchasing a Shen.
Also do not purchase bows from Upton. I purchased a $2000+ bow made by J.R. Silva, Brazil, which developed a splinter just above the frog within 6 months and Upton would not warrant the bow. I now have a $2000+ paperweight.

Update, 10/28/2023:
… as to your reply, yes, I initially thought this was a great bass until I started using it for rehearsals and the buzzing appeared. I thought it was something I was doing or even due to the new bow. I drove 4 hours one way to your location to have your staff address the buzzing issue and they shaved a high spot on the fingerboard near first position and the buzzing did not appear while I was there. When I returned home and started using the bass again for rehearsals the buzzing reappeared. I wasn’t about to drive an other 8 hours to give your staff a second chance at addressing this. Instead, I took it to a local luthier who fixed the buzzing through a combination of reshaping both the fingerboard and bridge (the bridge was set up for jazz, even though I had told your staff that I play mostly orchestral music). While working on my bass, the luthier pointed out the other issues that I mentioned in my review. I am not a luthier, so I would not have necessarily recognized these issues except that through pro-longed use I might have developed muscular issues.

It also wasn’t until your staff responded last week that they could not help me with the issues with my bow that I decided to post this. I don’t like to post negative comments, but I wanted to warn other potential customers of my experience. Your staff could not even help with how I might get in touch with Mr. Silva. If you sell someone’s product, I would think you would have some form of contact information. I spent a lot of money on this bow ($2000+) and NO I DID NOT CAUSE THIS SPLINTER TO APPEAR. I do not appreciate you implying so by your comment. Had your staff handled things differently, I would not have posted this review.

You, as an owner, could have handled this differently as well. You *could* have contacted me by phone about this, instead of responding to my review in the manner that you did, and I might have considered removing this review. You could have even contacted me directly before I posted this review, as several days had lapsed between my speaking with your staff and my posting this review. At this point, based on the content of your reply, I will not remove this review.

Great music store!

Just got a beautiful new Gibson lesPaul studio there and about 3900 worth of other Cool gear and of course a nice tube amp by fender…..Gibson and a fender tube amp. YOU can’t go wrong
With this combo. I’ve been doing business with GC forever. Is give them ten stars if I could

Great selection of used and new. Knowledgable staff

Very very small selection of guitars! I was expecting a lot more from a big guitar chain store.

Not Happy with associate’s knowledge of products

The seller’s are not to good. You have to wait I little for attendant

As soon as the sales person (once I was able to get ahold of one) caught onto that I wasn’t Steve Vai or interested in spending thousands of dollars, he quickly lost interest. I did end up making a purchase but the guy made me feel I was a huge inconvenience.

Customer service is nonexistent. Came in with my boyfriend to pick up an order that was placed online and was to arrive at the store within 5 days. Associates said that an email would be sent when the order arrived at the store. Two weeks later, no email is sent so we track the package and come to find that the package was delivered a week ago. We arrive at the store and wait at the service desk that says “Online Order Pick-Up” for a while. 10 minutes later, we are redirected to another part of the store. Why would there be a specific part of the store for online order pick ups when it isn’t used?? We wait for another 15-20 minutes while one salesperson is standing around not helping a customer. Finally, someone helps us and all we had to do was a sign a piece of paper and leave with the product. We spent about 30 minutes waiting to sign a piece of paper and pick up something we already paid for. It sucked.

This GC by far has the worst staff I have seen. They see you waiting to check out and no one bothers to come check you out. If you ask for help getting a guitar down they roll their eyes and act like they are so bothered. This is not all employees of course but definitely the majority. The large man with dreadlocks goes out of his way to be rude and unhelpful and The entire time you are in there he asked like he has better stuff to do then screw with you. I strongly suggest going to Sam Ash just a few miles away!!!

Friendly staff and good price for instrument rentals.

All ways the best

I have taken my guitar and bass here to be setup a few times. I was very happy with the time it took and the results. It averaged about a week for the turnaround and the playability was great. I can’t speak for the lessons or major repair work, but for simple things this guitar/music shop is perfect.

A little hard to find, but owner was very helpful in my search for a solid-woods Classical guitar. Looked at a very nice A/Yari. Has some nice guitars, but he is limited by space constraints. If the f-ups in Washington and the greedy sob’s on Wall St would all drop dead, this store would have a good chance of growing.

Had an excellent selection of strings. Plan on visiting again soon.

I got My sons cello at this store and the bridge was broken and the stand

Went to Music and Arts looking for a new guitar but not knowing exactly what I wanted, but thanks to Grant and his expertise and guidance I walked away with a guitar I’m super in love with!

Josh and Jeff were EXTREMELY helpful, friendly, knowledgeable and patient!
I had to call a few times regarding instrument rental. They both knew exactly what I needed–when I had no clue–and were very accommodating to my needs.
THANKS VERY MUCH!

I was looking to buy a higher end digital piano. This was the best instrument buying experience of my 65+ years. Grant and the women working in the store were very helpful in my evaluating different keyboards. They brought in additional keyboards more than once for me to try from the warehouse. I was not rushed in making a decision. Their feedback as to tone, feel etc were spot on. Great overall experience!

I whould l8ke to buy aking or yamaha euphonium

Great service – they fixed my instrument while I waited, gave clear instructions on follow up care, and I was all set for my gig that night.

Tienes clases de producción musical por medio de software? Si no es así, están interesados?
Yo soy productor musical, puedo dar clases para básico y avanzado con introducción a mezcla y master

Love the staff and selections of instruments. I’ve gotten repairs done there with my old drums and my guitars and they have the best expertise when it comes to repairing instruments. Bought my first guitar since 2009 from there and I absolutely loved the feel and playing it. Matt and Jim are awesome.

The sales team made it possible for me to afford a piano for my son

I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!

I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.

I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).

Great shop! Very professional and great customer service. Great atmosphere and vibe to just sit and demo some really great guitars.

I purchased a high end Martin guitar from Brian and I couldn’t ask for a better out of state (Indiana) purchasing experience. he meticulously inspected my guitar and sent me a few pictures of an imperfection that he thought I should be aware of. Brian offered a very competitive price, was courteous, and responded to all my questions in a very timely fashion.

Brian definitely earned my trust and business; I highly recommend his store.

a happy customer,
Aaron

Super nice equipment.

BUYER BEWARE: If you’re shopping used online, call ahead and ask them to send you updated pictures of the instrument before you buy.

I just purchased a used guitar online, from Brian’s Guitars. It sounds and looks great.

HOWEVER: the pictures and listing posted online were not accurate. The listing said “near mint” condition. The pictures showed all the tags and plastic seals on the components still intact. When I received the guitar, all the seals were gone. There were scuffs on the pickguard, and there was a screw completely missing near the volume/tone knobs. After an email exchange, I learned that the pictures were posted from when the guitar was new. Still, why was a screw missing?

I may have scored a guitar at a sweet deal, but now my confidence is shook. Even though everything sounds fine, I’m left wondering if a screw was removed to mess around with the internal components. I’ll get that checked out, but given the inaccurate listing, I’m not sure if I would buy from Brian’s Guitars again.

Love the layout and they have beautiful guitars. However, customer service is lacking. I advice those that are interested in buying a high-end guitar and enjoy collecting these musical art pieces to look elsewhere as I was told so rudely. Especially if you are a minority. The stereo typing is real!. If you think this is a rant of someone that is not able to afford this level of guitars, well, think again. I have a small collection that keeps growing of high-end to medium range guitars, bass guitars , and amps. I Hope this helps someone that does not want to be profiled while shopping for their next piece of happiness.

I recently had a vintage bass repaired and appraised here. I left it with them to have the electronics fixed and a general setup done. I got a call that the guitar was ready to be picked up a few weeks later, but had to remind them to also do the appraisal.
I get the bass home and the jack is incredibly noisy. I called and was told that they would make it right at no cost. I take the bass back and the tech puts a new jack in. They still charged me $10 for the jack, the making it right part only included the labor (about ten minutes). I couldn’t care less about $10, but making an extra trip out (about half hour from my home) to have something fixed that should have been done in the first place, guarantees I will never go back here or recommend it to anyone.

Norm is a great guy and very knowledgeable.

Norm did excellent work on two guitars, replacing tuners, filing down fret edges, and setting up, all for a reasonable price. Very nice guy too.

Norm cut a nut slot for me and filled down some sharp fret ends the work came out great. He also did a full stainless steel refret for my brother that was also great

Nice guy. Extremely knowledgeable.
Unfortunately he couldn’t fix my problem.

No idea if he’s good or not since he ignored several emails and voicemails. I stopped by his shop and he was irritated that I didn’t have an appointment.

The store workers were inappropriate. Would not recommend for any female musicians to go there unless you want to be made uncomfortable…

I went out of my way to go over there with two guitars for a set up. He sent me away because he “didn’t have enough room” to keep the guitars. There were 10 guitars stacked by the door in their cases. He told me I should have called and to try again in two weeks. Seriously?