Ted did an excellent set-up on my Ibanez Jem Jr. (Indonesian made) which sadly didn’t play so great when I bought it new. Nice work!
T C Guitars fixed my Gibson J-50 a few years back and since then, T C Guitars is the place I go to. I’ve have my 60s P bass refinished by T C and boy does it look good! Thank you!!!
sional
2. American Music Co
Address: 2597 E Ashlan Ave, Fresno, CA 93726 , Fresno County , California , United States
Great service always polite and they always know what kind of quality they are offering
Fresno wouldn’t be Fresno without this place. Good knowledgeable people, decent selection and prices
They were nice
Great bunch of Guy’s
Looks run down. 1 hr conversation with a guy who was way to into his bass
Love the wide range of instruments and selection – friendly staff!
I bought my first electric guitar from American Music 25 years ago. I bought my first synthesizer there. I’ve made all my major purchases there. Never again. Today, I went to pick up something for my work and left my phone on my desk. When I arrived, the door was locked with instructions to call for assistance. I look inside and see an old guy at the counter so I knock on the window and jingle the door (which has bells). As I’m trying to get his attention he ignores me and walks into a back room. Thankfully, a neighboring business called to ask for me to be let in. When she told him that I was trying to get in he told her, “I know. He needs to call.” She told him, ‘Well, he’s calling now. Can you let him in?’ I walk back over, the same old guy I saw lets me in, and I am so furious I show him what I need, I pay the $5.19, ask for my receipt, and leave. I will never spend another dime here so long as I live. I will never help American Music by referring another person to them since their employees can’t be bothered to answer the door for me. It’s a shame that our relationship of 25 years came to an end like this but I will not be disrespected just because I didn’t have a phone with me.
As inflexible as it gets. I was trying to rent a cello for a funeral but because we were from out of town they could not work with us. I even tried to give them a credit card for the cost of a new cello and the manager said they just could not do it: they have a way of doing business and there is no flexibility.
I then called Patrick’s Music and they worked it out in about 5 minutes. Go to Patrick’s.
Terrible customer service! Won’t step foot in there again. Left without buying anything. Decided to go to Patrick’s where they were extremely helpful and considerate. Employee insisted that I was being sarcastic, which I wasn’t. He told me that masks make it easy for people to be sarcastic. All I asked is if they had guitar strings. He then said all they do is sell guitars and no strings. So idk who was being sarcastic. I asked an honest question since at first glance I didn’t notice any. Bad, bad, baaaad!!
3. Patrick’s Music School & Store
Address: 769 E Barstow Ave, Fresno, CA 93710 , Fresno County , California , United States
This place is great when it comes to instrumental needs. I have went there for music books, instruments, and instrument parts and have not been disappointed. This last time I went was for a specific piece for an instrument and I got the piece I needed as well as a lot of information on the instrument that I needed it for. The employee at the front desk was very helpful and informative and I am glad I came back once again. Happy customer here
Been here many times and overall a great experience. However I have a question that hopefully the owner or someone knowledgeable could answer. I have quite a few scratches on my instrument and i was wondering if this store does repairs for that kind of thing, and as well as the price.
Great prices and amazing service!
I was surprised by the inventory of this shop. They have great selection of string instruments, guitars, wind instruments! Large selection of music sheets, accessories are available. Whether I am fixing my instruments, upgrading or getting gift for a music enthusiast they are very accommodating and helpful.
There’s also music lessons available. It’s a one stop where all the music needs are met.
Patrick the owner is a great guy. He knows the various schools and school districts in the Fresno area and he knows how to size your child up with the right instrument for the school district they are in.
Great staff greeted me once I came in the door.
they don’t answer the phone
4. Guitar Center
Address: 5330 N Blackstone Ave, Fresno, CA 93710 , Fresno County , California , United States
Friendly, helpful, have pretty much everything one could need for the most part
Es el lugar donde yo compro lo mejor de todo
Great staff!
Kinda blah
The people aren’t so friendly
Okay not sure where all these reviews are coming from but the customer service at this location is horrendous. First off hard enough getting an employee to help you because most of them are usually busy chatting amongst themselves. I’m not saying all of them I’ve seen two hard workers at this location but for the most part many of the employees at this location have poor customer service skills. I was trying to put in a credit application, after waiting some while for it, when the employee kept taking other customers before or transaction was finished. Also must mention he left my application and drivers licence in full view of each customer he helped (there were four customers I had to wait for at different times during my application). You would think he was the only one working but at the time just in view point I could see three employees just laughing it up like they were taking a lunch break. Not sure how this location runs but I think some course of better management could tremendously improve revenue at this location.
Rude and they wouldn’t let us use the restroom.
So we didn’t buy anything from guitar center, we spent $1300. at another music store.
Difficult to get help they didn’t have a bass guitar in the box no discount for buying the floor model same with the amp only had one on the floor and would not give a discount for buying the floor model they went to the back of the store to find a box but put plastic over the amp to protect it from the rain
5. Mystic Music
Address: 1822 Van Ness Ave, Fresno, CA 93721 , Fresno County , California , United States
Took a reissue Fender Deluxe Reverb in for some trouble shooting. Tom figured it all out and my amp sounds great, no more weird noises, nice and quiet! Price was better than fair. Unfortunately while I was in there,a Sonic Blue Mustang caught my eye and I ended up buying another guitar all expertly setup by Tom.
MM is the old school shop with built in funk. Take a 6 pack of beer and be ready to do some jamming.
They were very nice. I would have appreciated knowing the specialist tuning gjutars wasn’t there before the long bus drive with the guitar. He’ll be there Saturday.
My daughter needed a Guitarron for High Marachi Band. David and Anthony made sure my daughter got the right size. Anthony also replaced the strings on her 6 string acoustic guitar and made it sound new again!! We found our permanent instrument shop!! Shop local!
This place came highly recommended from another music store. They do everything, but they are the master off woodwinds!
The customer service here is pretty good.
9. Gottschalk Music Center
Address: 328 Pollasky Ave, Clovis, CA 93612 , Fresno County , California , United States
Always courteous and helpful. Love the selection of music.
The workers are always friendly, especially Marco! I also generally find what I need there as well! They also have a large number of RêÄLLÿ nice Fender and PRS guitar as well as amps, keyboards and band instruments! A great store!
Always very helpful and friendly
Very helpful and knowledgeable
Had what I needed to teach my new piano student! Cashier was very short and rude. Could not make eye contact and was on her cell phone texting. I’ve been shopping here for years and never had a customer experience like that.
They were constantly looking for ways to assist me
Avoid giving your email address to this small business. They don’t use a system where you can unsubscribe. They have an old fashion email list, and you can reply to it it either. My son played an instrument for 3 weeks and gave it up. I have been receiving emails from them for 3 years since with no way to removed it. Completely annoying.
Good Afternoon, I dropped my daughter’s trumpet off August 19, 2019. I was told by the staff, the instrument would be ready Friday, August 23. I stopped pass the music store, Monday morning, August 26, to get a status on the instrument. I was told the trumpet was not ready. I called Tuesday afternoon, August 27, and was told the trumpet was not ready. I am a value costumer, who value other people time and would like the same in return. Unfortunately, it does not happen. If the instrument was not going to be ready for pick-up on the day provided by the staff (Friday 23 August), courtesy calls should be made informing the customer a status on their “drop off” instruments. More than a week has past, the instrument has not been touched or cleaned. Gottschalk Music Store customer service skills are being executed poorly and unprofessional.
The work done to the violin was completed the next day that was good but the hospitality was the worst. My daughter had an emergency, she needed to find a bathroom, guick. The young man said no she could not use theirs and directed her down the street. This just broke my heart. My daughter would have had an accident had it not been for the understanding people at the restaurant across the street.
10. Cardoza Electronics
Address: 1034 E Griffith Way, Fresno, CA 93704 , Fresno County , California , United States
Mr. Cardoza is one true gentleman, I do not know another person more respectful and professional than him. It is an honor to know people like Mr. Cardoza.THANK YOU!!!
RIP Papa…I love u
Joe got my M-101 up and running. He is a true professional! Thanks Joe!
WiFi iffy no Netflix
good
Cool
11. JT’s Music
Address: 325 Clovis Ave #101, Clovis, CA 93611 , Fresno County , California , United States
Everyone from my phone inquiry to in store service was amazing! I received friendly and knowledgable advice on a recently purchased electric guitar. They will not try to oversell you or suggest something you don’t need. I truly appreciated their integrity and will continue to come to their place of business in the future!
Awesome folks! Dan did an awesome job on my Guitar Conversion. They obviously know what they are doing. The setup is perfect!
Thank you so much!
Ron
Newbie and he really was a lot of help. Highly recommend him!!!
Took my amp there for a Bias with my own $120 quad matched tubes. Tech called me back saying he dropped n “broke” one of my quad matched tubes so he’ll replace them. He replaced them with “new” tubes…but the brand name(Apex) stickers on the”new” tubes are falling off. Never seen that on brand new tubes. Oh and it took them 2 weeks. 2 weeks to turn my modern hi-gain amp into a blues combo amp. I know the amp tech didn’t even “test” my amp. How do I know? All my volume, bass,mid,treble, gain settings stayed exactly the same as where I left them. Why was my “broken” tubes not returned to me? And why wasn’t there a receipt for the new ones that are falling apart? Very unprofessional.
Unprofessionally running business they were closed early then business hour
12. Horn Shop
Address: 4337 N Golden State Blvd Suite 106, Fresno, CA 93722 , Fresno County , California , United States
They are knowledgeable and seem fair about pricing. Get the person’s name you speak with if you call, as they have a few guys working there and then you won’t have to repeat everything and get a different opinion.
Bought some reeds for a clarinet fair price quick service.
Great location for instruments, repair, parts & service. Extremely knowledgeable & helpful.
This place kinda blows ( pun intended) lol
13. Rockley Music Guitar & Combo Shop
Address: 2597 E Ashlan Ave, Fresno, CA 93726 , Fresno County , California , United States
Very helpful. Product wise. Very expedient. Everything went very smooth. The deliverer were excellent. I only tell the truth anyway!!!
Jim Fishback and his staff are very knowledgeable about everything pianos.
They tried to be helpful, and they had some very nice pianos (mostly Yamaha). However, they failed to read info I provided in writing regarding my needs. Also the nice person who tried to help me knew very little about pianos, and did not appear to know how to play piano well. I had an issue with the playing feel of some of their digital offerings, and the sales representative made no attempt to address that issue by demonstrating the feature of their pianos on sale designed to adjust the hardness or softness of the keyboard “touch.” The absence of knowledgeable help (which listened to my needs and preferences, and attempted to show how their stock on offer might be able to meet my needs) led me to purchase a piano from a more knowledgeable dealer in Fresno.
A final note, their lack of ability/willingness to listen to, and to respond to my needs cannot be explained by attractive low prices. I had quotes from online sources that were much lower than the prices quoted by Gottschalk Piano. So if I wanted the best price (without knowledgeable help) I would have gone to an online store, rather than buying from Gottschalk Piano.
16. Rasputin Music
Address: 5577 N Blackstone Ave, Fresno, CA 93710 , Fresno County , California , United States
Friendly knowledgeable staff. All the drumming equipments you can imagine. Easy location to find. Limited parking.
Absolutely the best spot for drummers. They almost always price better than Amazon.
Had what I needed for my kit, would recommend to any begginer or pro
Dana was very knowledgeable and very helpful when I inquired about hang drums.
Great selection, friendly staff, AC not on or on low because we were perspiring! We’d have stayed longer but it was uncomfortable! We were ready to shop!
I ride a bike skateboard on occasion. This place doesn’t accommodate. They actually kicked me out and refused service
Never seen a professional drum shop as frugal as Bentley’s Drum Shop.
I purchased a cymbal from them and had retuned it still under the store warranty for a replacement due to a few small cracks. It took them almost a year to get the cymbal replaced. I was wondering why it took so long after 5 months. So I made a call. The owner claimed that I already came in to pick it up. I told him to check his paper work on his end. He called back and said yes it’s still processing and didn’t even apologize. Wow after 5 months and still processing? Just got a call today to go pick up the cymbal. And they want to charge me for shipping. Again it was still under store warranty. They should of just replaced it with no questions asked.
Always supported them. But after this experience of how the shop owner handled this. Im no longer supporting this drum shop any more.
Unfortunately you can’t go in the store if you have a bike or a skateboard. ♂️
18. Counterpoint Music
Address: Fresno, CA 93729 , Fresno County , California , United States
