So thankful to Greenwich Music! I went in to “rent” a drum set for our musical at Riverside School last weekend. On a limited budget I went in hoping for a “deal”. Joe, the owner, did not hesitate to loan us the drums for our practices and all three performances! Peter Pan was a wonderful performance- the music added to the greatness!
Been having intonation issues with my guitar for a while and GM did a fantastic job getting it recording ready again. Eric and Bill were so professional. Bill took the time to do the adjustment in front of me so I know what to do in the future. That shows a real passion for the craft and for service, not just trying to get you to come back in to make a buck.
Truth be told I got my first guitar here in 2006 and and they treated me with nothing but respect and professionalism when I was a beginner and now that I play professionally. I’ll be back with more guitars.
A fantastic environment all around with great employees to teach of all levels. Would recommend them every time!
It’s a nice place! It’s a bit small but otherwise it’s nice.
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
3. Sam Ash Music Stores
Address: 95 Amity Rd, New Haven, CT 06515 , Garcia , Connecticut , United States
have been going there for Decades…
Smart people and great support.
Very helpful.
So helpful! John was very kind and attentive to my 11 year old daughter. He was patient with all my beginner questions. Very happy with the service.
Great place to shop
Always knowledgeable about their products and always there to help.
Great store!
It’s always good to play with some gear before you buy it but it’s almost always a little more expensive than you’d hope
The staff are super helpful and friendly. The store needs remodeling, very drab decor not bright or inviting.
Merchandise walks out the door with disgruntled employees and no one seems to care. I had recently checked the website to see if they had what i was looking for and it said limited stock. Fair enough so i call the store and yes they confirm there is one left. After sitting in traffic for almost an hour and a half because the closest sam ash is quite the drive for me, i finally get there and it is nowhere to be found. They made a feeble attempt at offering to order it and take something like 9 dollars off which basically amounted to not paying the sales tax but i would now have to wait several more days and make the long trip out there again plus i would have to pay for it now for them to order it. Needless to say I declined and left disappointed. But the next week out of curiosity i checked the website and sure enough it says they have it so i call and and the guy says no we had one but our old manager took it but i can order it for you. Again i would have to pay in advance and it would take a week to ten days. So several weeks later yes it’s still listed on the website but is not in stock and no one seems interested in restocking or updating the website. Needless to say i go to guitar center which is about 5 minutes away from me. They’ve been friendly and helpful when i order things it takes maybe 3 to 5 days depending on the items and they actually restock their inventory. I gave sam ash 3 tries and they blew it every time. Go to guitar center in Orange CT not sam ash in new haven.
Everyone was super helpful until I cordially opted to not provide a phone number at checkout. Jordan was helping me and claimed he needed an address or phone number to process the transaction. I pointed out that Radio Shack usually enters a fake number and he ended up doing the same but his entire demeanor had already changed. He set my card and then the pen (to sign the receipt) down on the counter rather than hand them back to me (seemed deliberate but of course I don’t know for certain). I said “Thanks, have a good day” as we finished up but he turned away and didn’t say anything in return. He definitely seemed to take the fact that I didn’t want to provide any personal information way too personally. Pretty silly, if you ask me.
No one greeted me and asked if I needed help.
4. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801 , Garcia , Connecticut , United States
My go to music store for over 10 years! As a music instructor, I need a place that I can rely on to stock the supplies that I frequently use. Books, strings, sticks, picks; they always have what I need. Their staff is knowledgeable and friendly, it’s a great environment for learning, and they can repair just about anything. I always trust them with my instruments and have been very pleased with the work they have done. Try them out, you won’t be disappointed!
Where else? Where else in the Danbury/Bethel area can you get all the music, Muzak, musique y musica Stuff and Expertise at all levels and for all genres that you may need?! Where, I ask you. Go ahead, try and tell me. But don’t try to tell me you’ll find nicer, more helpful staff than Sarah and Sophia and Juan and… Don’t even.
Just stopped by quick. Had a great hour. They are the best
Instrument rentals are great for their prices
Good info from employees
5. Saxophonist Nelson Garcia
Address: Bassett St, New Haven, CT 06511 , Garcia , Connecticut , United States
Nelson’s performance at our ceremony and cocktail hour during our wedding was amazing . Playing his saxophone at our wedding made it unforgettable. The songs and the beautiful sound of the saxophone made just perfect. Nelson is highly recommended. He is extremely talented, a true professional, reliable, great value for money and very easy to work with and I would not hesitate to recommend him as a saxophonist for any event. Thank you Nelson for make our day unforgettable.
