Kevin was very helpful in fixing my guitar I purchased over a year ago. Was having some issues with my saddle and strings breaking every show for the last few weeks. Fixed it in just a few minutes and restrung my instrument for a Very affordable price. Love the guys at bailey brothers.
Great place for all my music needs. Friendly staff and reasonable prices.
Usually get good service, but I took my guitar nut to be repaired after my guitar took a spill. I let them know the guitar had fallen and hoped they would fix. The nut was replaced poorly but the guitar had a buzz. Took it back 2 more times. The last visit, the person in charge of the repair (2 weeks later)said I had heavy fingers and raised the stings to a height that made the guitar unplayable. I took to another repair shop and they repaired the nut replaced by Bailey Brothers found a couple of uneven frets repaired the frets adjusted the neck and had to re-setup the guitar from the disaster repair at Bailey Brothers. If in need of repairs I will never return to this store.
Great customer service. Great selection. However, I was NOT thrilled to see their logo custom printed onto the snare head I bought. Would have received 5 stars if not for that. Going to remove it with some acetone.
good staff well organize not bad products
I would use profane language, but it would not adequately describe the crap this company pulled. Basically, I took my brother to trade a PRISTINE first-owner amp, and we could prove it, in for a Fender Hot Rod Deluxe, used, which is of equal value….and my brother coughed up $100.
I took off work to take him to initially buy the thing. I took off work to bring it in for repair when we discovered sticky crap on the power tubes, and I ended up working until 10PM thanks to these guys. They wanted me to take off work again, after having spent 5 hours in their store. I basically spoke up and said, he might be the customer, but I’m the wheelman, and I’m furious. I mentioned the fact of the wasted gas, wasted trips, and the at least 6 hours of driving they were expecting of me.
They checked OUR amp out very thoroughly, and even treated my brother like a criminal, saying they are getting his DL in case he stole it. SERIOUSLY people….
I tried to talk some business sense with them, asking them to do something for the trouble, and it would not have taken much. They said no. Then I asked if they can just reverse everything since ALL of the stuff was still in the store…. The guy made up a story of a law, which actually doesn’t exist, then claiming he has to charge extra to reverse it all. Guitar Center evidently doesn’t know about this (fake) law.
Not ONLY that, but the smug, d-bag attitude that the guy gave me when pushing my brother, his CUSTOMER aside to say “you don’t think we’re trying to rip you off do you?” He did this to put me on the spot, and tried to make me look like the bad guy.
In the end, my brother spent another $170 to get a new model. In the end, he got what he wanted, but we are both appalled by how the guy behaved to our faces. Beware, their used gear has NO warranty, but they represented at sale that they would ensure the gear works if something went wrong like the day we get it… Well… it did.
You don’t take someone’s $700 amp + $100 and then give them junk, and not try to do something proper after dragging someone thru hell. That’s the bottom line. I tried more than the guy at this store. You won’t catch us in that place again.
Considering the tens of thousands that my brother spent with other companies, Bailey Brothers missed an opportunity… Not good business. Dishonest, rude, and outright condescending. Smiled at us when we expressed our frustration with the runaround….
manager and owner very racist!
Don’t answer the phone
3. Highland Music
Address: 3000 Clairmont Ave, Birmingham, AL 35205 , Inverness , Alabama , United States
Great amp repair shop! Sam Timberlake is one of the best!!
Always great… knowledgeable associates, the best musicians friendly music store and the best prices..
Great shop!
Gotta catch the right people in.. but good little music store..
It kind of feels like grandpa’s basement here, in a good way. Lots of interesting gear to browse through, plenty of it gently used and ready to be rocked again. There are some Strats hanging here that anyone would love to own, plenty of great options for tube amps, replacement speakers and even an eclectic assortment of used pedals that are worth picking through.
Pricing for everything is slightly higher than online for same items, BUT, you get to support a local business and take it home today. It’s the kind of place I’d stop in to a couple times a year if I lived here. Character.
Cool selection of stuff, lots of vintage amps and guitars
I guess they have some unique items which is cool but the folks behind the counter really seemed like they were annoyed to put their conversation on hold in order to help me and were also EXTREMELY condescending and pretentious. I’m a fairly experienced musician and these guys spoke to me as if I was completely ignorant and always would be.
I left this store just a moment ago after being asked to leave because I had not yet made a purchase. I had originally intended to pick up a few packs of strings for my acoustic, now I’m glad I had not. I stopped by today with my friend who had told me about this store. He has been a customer of this store before and had always told me the staff here was friendly and that they have great service. We spent roughly 45 minutes in the store before the man at the counter, whom we had previously overheard talking to another customer about us saying, “What’s the deal with these two jokebags?” told us to get out of the store because we had not yet bought anything. We promptly left the store and I soon received a text from my friend saying that he had gone back inside to try to clear things up with the man that was working the counter and he told me that the man said he was not feeling well and is looking to close the store early. So if his goal is to minimize the business they get to close up early, he is doing very well.
Won’t ever visit again! No greetings, no nothing. I was in the store about ten minutes and no one ever acknowledge it. I was referred to this place by the guy in Homewood music shop but he could’ve saved the breath he use cause nothing was worth driving to this store for!!
4. Gadsden Music Company – Birmingham
Address: 4524 Southlake Pkwy, Birmingham, AL 35244 , Inverness , Alabama , United States
Had the clairanet thumb guard pillow we were looking for
Very nice place! Loved it. Found everything we needed at an affordable price.
Not as big as some of the other stores but I like the smaller more personal feel. Attentive staff.
Got what we needed
No Gibson guitars.
Fantastic friendly service at a reasonable price
Had what I needed but staff was very unhelpful I asked for help and it was not given to me so I had to struggle to find what I needed
The man working the front desk was not friendly at all. Never made eye contact. Made me feel like I was not welcomed in his store. He probably didn’t know was I am renting an instrument from him. Hopefully I will never have to walk back in his store.
I usually do not write reviews but feel a need this time. My purchase was made at the Gadsden Music location on Southlake Parkway Hoover Alabama. The store associate/representative was borderline rude!!
5. Homewood Musical Instrument Co
Address: 1712 28th Ave S, Homewood, AL 35209 , Inverness , Alabama , United States
Warm friendly music store. Picked up a nice little ukulele there. Bob’s setup on it made a world of difference in playability. Definitely better than ordering from online stores. Stop by for a visit. You won’t regret it.
As always a wonderful place to do business with !
Best!
Friendly atmosphere and lots of instruments.
Good product, Good service.
I’ve never dealt with someone so rude over the phone. The owner tried to guilt me with sarcasm and acted like victim when I questioned a price. Full story: I asked to order a cello string. All was going well (owner answered questions about speed of shipping and availability of the string), but then he quoted a price ($81) that was far above what other shops charge. I said respectfully that “I’ve purchased the string for $45 at other walk-in shops” and he became sarcastic and argumentative with me, claiming he was “holding my hand” through the process, and said “Well, I have to pay $35 for this string so what do YOU think is fair for ME to make? $15? What is 35 + 15, huh? Ohhh, maybe $50 is more than you can afford?” A simple, “well this is my price” would have been fine as a response from him, but I felt disrespected so I hung up and decided I’m never going to spend a dime Homewood Musical Instrument Co. I advise everyone else to steer clear of this shop and the guy who owns it.
6. Spicer’s Music
Address: 2140 E University Dr K, Auburn, AL 36830 , Inverness , Alabama , United States
My husband plays guitar. This place is great for all of types of musicians to find gear.
Such an incredible place with incredible people!
Enjoy going in there.Nice, great guitar den, friendly. Buy the guitar strings I like, and play the guitars.
I never really bought anything but strings & they always treat as if I bought 10 Les Paul’s theregreat bunch of guys & ladies thanks Spicer’s!!…
Nice folks
No good
I tried selling a trumpet to these folks the other day. Simple enough, right? Well I though so. I went in Monday and was told their trumpet guy would be in Tuesday, so I left it with them. Wednesday afternoon rolls around and I hadn’t heard from them, so I went in and nobody could tell me what was going on with it, so I left and waited. After not hearing a word by Friday I just picked it up and brought it back home. I can’t speak for the buying experience at this store but the selling experience is awful.
Friendly but limited selection
7. Guitars and More LLC Gardendale
Address: 1128 Main St, Gardendale, AL 35071 , Inverness , Alabama , United States
Wonderful service ! First time coming in today to buy reeds for my son who has started beginner band. They had just what I needed at good prices ! Staff knowledgeable to know what I needed. We will be back when we need more reeds and supplies. What a great store in Gardendale !
Knowledgeable folks, Eric knows his stuff big time, I’ll use em for my needs!
Great place, so happy this place is in Gardendale. I have been taking guitar lessons for here for awhile, Tim is a great instructor. Love it
Great sales,super repair work!
Great inventory and excellent friendly service from a fellow named Ken. Very knowledgeable
Friendly staff and good service for a small buisness . your go to place if you dont want to drive a 100 miles to Guitar Center store .
The people are nice but the stuff you buy here is garbage.
I went in yesterday and asked about a Gretch open back banjo on the back wall that didn’t have a price tag. The reply I got from the bearded gent behind the counter was ” I don’t know, probably $300 or something”, and then he walked away like I didn’t exist. The vibe I got from him was “I dont want to help you. I won’t help you”. I buy a LOT of instruments and spend thousands of dollars per year on all sorts of music equipment, but this store has shown me that they don’t want my business and they aren’t interested in having any sort of customer care. I didn’t want to go to Guitar Center anymore, I would like to buy from a local store, but Guitars and More has discouraged me from doing any business with them. My advice to other customers is to go elsewhere. They don’t want your business and they don’t deserve your business.
8. Guitar Pro’s LLC
Address: 224 Main St, Trussville, AL 35173 , Inverness , Alabama , United States
Trusted these guys with a set up on my ‘87 Martin j40m. The action was a little high for what I like in an acoustic. They lowered the action to the absolute perfect height. No string rattle and made it so much easier on my fingers. They even cleaned it up for me and got it looking amazing for a 35 year old guitar. If you have an expensive guitar, you can trust them to take care of it.
Nice selection of new and used guitars. Needs a jam space though..
Have a decent variety of all different kinds of cords and instruments and the guitars rule great prices too. And the lady in there is always super sweet
Great people and fair prices. Support your local music store!
I will never set foot in this place again. Not that they will care. Thought I would give it another chance after several years. Nothing has changed so now I know for sure.
I bought a guitar for $2,875 from this shop online and they listed it as mint condition. I had to take it to a local luthier to have the frets polished because they were so dirty the guitar was unplayable. The shop refused to even split the cost ($50), wow! Incredible.
WAS our trusted source for guitars and gear.
Took in a Seagull acoustic to have the battery and strings replaced at the end of December 2020(only having someone else do it because of the value of the guitar).
The battery went dead MUCH faster than normal (usually takes 6 months). We are very aware that leavi g guitars plugged in drai s the battery. That was NOT the case here. We took it out and found they had installed a promotional Progressive Insurance smoke detector battery in it. Instead of what we are used to getting, Energizer or Duracell. I called and was told that we should have told them we wanted a better battery. It cost us more than $30 for the strings and a battery replacement. No offer to replace it. The lady said they just use whatever is “handy”. I don’t pay for what’s handy. So much for being Pro’s. If the lady had simply apologized, that would have been the end of it. I wasn’t looking for anything other than to let them know that a substandard battery had been installed. When we brought it in initially, we asked for the strings to be changed and the battery replaced. No one told us at that time that we weren’t being charged for the battery, just that what we asked for was $30, if I had been advised of that I would have either asked for a better battery or brought my own. I hung up when her tone told me how disgusted she was that I called with a problem. As for my other reviews of other businesses you mentioned, I review honestly and fairly. If you notice, I have many very positive reviews of several companies in the area. I managed customer service depts with 4 Fortune 500 Companies in my career. Again, I wasn’t asking for anything except courtesy, which was unfortunately lacking. The lady I spoke with had a “how dare you complain” kind of attitude. (modified for clarity based on the reply from the company)
9. Art’s Music Shop, Inc
Address: 1001 Commons Dr #2, Dothan, AL 36303 , Inverness , Alabama , United States
It was very nice this man had a really nice and understanding voice and it was very well organized
Very friendly & helpful
As a musician, I’ve been going to this place for years and they’ve always provided the materials I’ve need with great customer service. I now use them to get musical supplies for my children and we love them!
Very helpful and courteous to children who show an interest in music
Pretty good people and alot of music stuff
Best music store in Dothan
There’s a lady in there that was very helpful but the one of the guys that was in the back totally ignored us as if we didn’t exist He was too busy reminiscing of old times with some guy who walked it and talked to him …..While we waited to speak to him about getting a guitar for our son. The only reason I’m giving 2 stars is because the lady did try and help but seemed like she wasn’t the best person for my questions
Tried to rip me off. You can finance an instrument and if you want to return it you can but you will loose all the money you put into it he told me that the 3000 dollar saxaphone was a deal you couldn’t find anywhere. We went to Mikes and found a great shiny air tight saxaphone for 299.99 at mikes. Arts is the worst place for a beginner.
Super Expensive
10. Lisenby’s Music Shop
Address: 831 S Memorial Dr, Prattville, AL 36067 , Inverness , Alabama , United States
My son has loved his drum lessons here. I couldn’t have asked for someone with more patience and encouragement to teach him. What I love the most is that my son can have lessons during the weekday since he’s home schooled. If your child wants to learn an instrument, no matter what time of day you want to schedule lessons, this is a great place for it!
Best music shop in town! So much here at the store. The owner, Lance, is a great guy, I get all my guitar gear from him. Recommend to any fellow musicians in Prattville.
I’ve known the owner Lance since 2006 and there is no way I would give anything but a good eval. Always wished that I was as positive as him. Anytime I need something from strings to guitars if he hasn’t got it, he’ll get it. Made me ,mad when he moved to Prattville, now I have to drive an extra 5 miles to get some strings. LOL.
Lance and Tracy are nice folks. They have a good selection of strings and accessories. Neat place for obscure instruments.
11. B&C Music
Address: 314C Billy B Dyar Blvd, Boaz, AL 35957 , Inverness , Alabama , United States
I’ve know the owner Connie a long time good business. And a good woman
This store has everything you could want, from amateur to pro.
The place to shop for musical instruments on Sand Mountain.
Has variety of instruments and types of music. Carrie is a bubbly personality there
Excellent locally owned and operated business!
Nice folks
I felt watched and rushed.Two women were working there that day, one was very friendly. I did not feel comfortable asking questions and also it was so hot in there.
Awful place with cheap brands and overpriced / broken used instruments.
this place is burnt!
12. American Guitar Boutique
Address: 707 13th St, Phenix City, AL 36867 , Inverness , Alabama , United States
These guys were awesome!!. Definitely the best experience I have had in the Columbus PC area.
Great service and pricing/selection.
It was a ok kind of place. I think it would be great for a beginner. I didn’t see a lot of fender guitar’s and that’s what I like
Very helpful and patient
Super helpful. I didn’t buy anything this time and they didn’t treat me like any less of a customer. I’ll definitely be back to get my LP set up.
Plays way too high for stuff like that
Ended up paying twice as much as quoted for replacement of one peg on bass. Paid for two when only one needed replacing.
It took 6 weeks just to change the bridge and put some new strings on. They said they would call and they didn’t. Went to pick up the guitar and it has a huge chunk taken out of the neck! I will not be bringing anything to this store nor will I send anyone their way.
13. Gadsden Music Company
Address: 607 Broad St, Gadsden, AL 35901 , Inverness , Alabama , United States
Nice friendly people that in my opinion charged me a fair price for having my daughters flute repaired. Would definitely return.
Restringed guitar in a very timely manner for a good price, also got a nice digital tunner.
Very helpful staff. Tried hard to help me wigh an almost impossible misdion and told me to call them in a week or two for posdibly more help.
Overpriced
My son buys all of his music equipment here.
No Gibson or fender really no variety.
They have charged me 3500 dollars for a clairnet. My neighbors grandson plays clairnet at the University of Alabama his last year. When he seen how much I paid for this clairnet. He show me, where it only cost 1200 dollar every where else. They are clearly taking advantage of parents that know nothing about instruments.
I play guitar and went in there for some supplies. Very lacking. Used to be the place to go in Gadsden for guitars and amps. Not anymore. There is nowhere in town now.
14. Ron Partain’s World of Music
Address: 1914 Cogswell Ave, Pell City, AL 35125 , Inverness , Alabama , United States
they had what I wanted. great people. I would visit again
I only buy from Ron. This is down to earth Gods people, You will enjoy the place, Come and be a part of this great Music store, Great equipment & prices for you budget. Thanks Ron.
Great place. Have all your music needs. Karen will order if needed.
Large selection!! Beautiful instruments!!
Nice place. Good selection conveniently located.
Wonderful music store.Friendly staff. Very helpful in supplying me with what I needed from instrument to private music lessons.
I read reviews for this shop and thought it was an honest place to sell my gear. I walked in with an Epiphone AJ 220, with an Epiphone molded hardshell case I bought seperately, and an Epiphone “Snake Pit” 15w practice amp. ALL in like new condition. She plugged the guitar in and it was only the fourth time it had ever been plugged in. I never put the guitar in the case without wiping it down first. Look everything I listed up for yourself, and you’ll see what I lost. I messed up and let the lady know that I was in dire need of money for my family. The old guy asked where I bought it, and when I told him, he said he’d lost alot of business to “places like that”. No. I looked around the shop, and all he had was used gear that had been repaired and put up for sale. Junk. My guitar was the nicest instrument there! The reason he’s losing business is because he’s trying to sell junk and beating people in need out of what their instruments are worth. The lady acted like she was on Pawn Stars! If I hadn’t had needed the money really bad, I would have told her where she could stick her $200! That’s all they gave me for everything I brought in. Look up the items I listed, and you’ll see I did my part to support this business! The reviews I read must have been friends of theirs, because they definately misled me. Not fair at all.
Walked in today to look around and from the moment I walked in the door, the older gentleman (I guess the owner?) had his eye on me and was watching me like a hawk, made me feel unwelcome to be there. He asked if I was looking for anything in particular and when I told him very politely he didn’t have what I was looking for he arrogantly told me “I opened this store in 1973 and everything you see in the store is priced the same as you’d get it online” like ok bud I wasn’t complaining about the price you just don’t have what I was looking for. When I told him I wasn’t looking to buy today, and was just looking around he made a sarcastic comment about “well if you’re not buying, we can just put this back on the shelf” ??? I continued to walk around and look at some more product and he continued to watch me like a hawk until I got in my car and pulled out of the parking spot. All of my musician friends have recommended I don’t frequent this store, and I can honestly say, after that experience, I will not and will tell anyone that asks not to either. Lousy excuse for customer service.
15. Guitars and More LLC. Cullman
Address: 103 2nd Ave SW, Cullman, AL 35055 , Inverness , Alabama , United States
Eric was great at helping my husband decide on his dream guitar.
We visited the store to find a bridge for my nephews guitar. The gentleman that greeted us went out of his way to help us. Excellent customer service.
Great people great prices
Went with friend he was very satisfied
I’m sorry I was in a hurry and tapped in the wrong place.My granddaughter actually was the one that came in your store and was very pleased.That should have been 5 STARS.My bad I,m sorry
Wouldn’t go here for the lessons, good service though.
Not a good experience at all, they have rescheduled my grandson twice, mind you we did not miss any sessions, they rescheduled us and then just took us off the schedule period. Carried my Grandson anyway thinking he was on schedule and Sage came in 10 minutes late and finished 5 minutes early…making it a 15 minute session instead of a 30 minute session as paid for. Spoke really negative to my Grandson and then refused any refund for missed sessions that THEY canceled. My Grandson loves everyone but does not want to go back, I’m saddened that because someone is a child that they are treated with less respect.
16. Mikes Music
Address: 2922 Ross Clark Cir, Dothan, AL 36301 , Inverness , Alabama , United States
The guys in there are really nice, and they were incredibly helpful getting me started on a new instrument. Very pleasant and knowledgeable
always a pleasure!
Mr Mike was such a pleasure to work with. I came in looking for a pick Gaurd for my acoustic and left with that, three stands, and a slider! His store has such a wide variety of amazing products.
Great customer service and selection. We highly recommend Mike’s music. We have purchased several items and will be returning.
Came back for a second time hoping that it was better than a previous visit which occurred maybe a year ago. Nothing changed! Had a sarcastic attitude and told jokes. This guy has poor customer service. I wouldn’t dare step foot in there again after today.
Will never shop there again. He doesn’t stand behind his product. Brought a brand new keyboard from him and didn’t even have it for 2 months. All of the A#’s/Bb’s went out and he wouldn’t even take a look at it or even offer anything to help fix his shady product. Thought I found a place to get good quality instruments at a reasonable price but definitely was wrong. Now I have to spend more money on a new keyboard. I will never shop at Mike’s Music ever again.
17. Bay Music LLC
Address: 409 N Section St suite c, Fairhope, AL 36532 , Inverness , Alabama , United States
Owner very personal and helpful, knows his business
Spilled crazy glue all over my rings. Cleaned them very well for $10. I am so thankful for the place and the lady who worked hard on my rings. Will use them again.
Great service. Knowledgeable staff. Good selection. Reasonable prices. What more could ask for?
Nice folks that always helpful.
Website gave all the info I was looking for before I plan on go to the store
19. Music Corner
Address: 6004 AL-96, Fayette, AL 35555 , Inverness , Alabama , United States
You will not find nicer people that will go out of their way to help you and staff is knowledgeable and skilled piano teachers
Love it here I always get what I need when I need and the hours are pretty convenient and I love satisfaction I get when I buy my clarinet reeds there all in all great place
20. Harmonic Strings
Address: 522 Co Rd 550, Fackler, AL 35746 , Inverness , Alabama , United States
