Your Top-9 list of music shops in Kit Carson County

II`ve had 2 of their steels and found them to be no less than top notch. there is simply nothing negative to be said about the mullen steel guitars or the great folks that build them. warren tavernia

Enjoyed seeing where the Mullen guitar is made.

Maravilhosa Pedal Steel Guitar! Comprei um modelo Royal Precision e estou extremamente satisfeito!

Very helpful! Got my first guitar here years ago! WILL DICKSON and JAGUAR JAKE are juts ignorant and mad! THE WORLD DOESNT REVOLVE AROUND YOU insignifiCUNTS!!

Closed when it says 24 hours and store is a mess

My favorite music store

I had an old guitar that I needed a string for. Hector was personable and quick to help me. He took my guitar and changed ALL the strings for me, and then ALSO fixed the bridge at no extra cost.. What a guy. It’s nice to have a family run business in woodland park with personable and knowledgeable people running it.

U
Jaje
Ben

Hours say they are open online. Darkness. Will get my gear in springs tomorrow.

I had a horrible experience at this store. The lady at the counter found 2 seconds to get off her phone to say hello and then proceeded to stay on her phone the remainder of the time I was in the store and ignored me as I greeted her and asked her how her day was going. The store had very little to look at but I did happen to find a guitar pedal that I’ve been searching for a while. When I asked if I could test it she seemed annoyed I made her take time away from her phone and she then asked in a rude tone am I going to buy one. I was confused at her tone and replied yes. She then proceeded to put on a fake smile but the damage was done. When she asked which one I told her I was no longer interested and left the store. This store needs to retrain there people on customer service.
Response to review:
Hi there, my name is Shannon the owner of Rocky n Roll Music. I am also the person you wrote about in this review. We are a small business owned and operated by my husband and I, and do not tolerate misinformation about our business. You are clearly a reviewer looking to damage small businesses.
You should consider shopping at big box corporate retailers instead of attempting to damage our small business that has an outstanding reputation within our community.
Response to comment from owner:
If this is misinformation then why did you not make it a point to defend yourself against any of the points I stated? You being a local mom and pop business does not make you immune to bad criticism when you give customers a bad experience. I’ve worked in retail for a number of years and try and go out of my way to support local business. This is extremely unprofessional to reply to complaints in this manner. Playing the victim after a negative interaction on your part is not becoming of you. I do wish your business the best of luck with all of your endeavors but I hope you can take this review with a grain of salt and do better with your customer service.

Awesome all around! The owner Scott was super nice, and he helped me do some research and problem solve a couple things. All the employees I’ve dealt with were very courteous and helpful as well. This store is a shining example of customer service, thank you guys!

A very well run establishment. I have purchased equipment there and have used the studios in the back for guitar lessons (Jon is a great teacher). Scott, Henry and the staff there are knowledgeable but without the attitude non-professional musicians often experience in stores like this

Everyone here has always been so good to us. My friends and family love this store and the customer service. Adam is our favorite! We will always come here for our music instrument needs.

EDIT: Since my initial review below, Scott (the store owner) contacted me, verified my attempts at contact (taking the time to dig up emails), and made everything right. I returned the pedal and he confirmed that it was a modified unit and refunded me in total. I’m relieved to hear that this is not considered acceptable at their store and would give 5 stars if someone would have contacted me sooner. Many thanks to Scott.
INITIAL REVIEW: I purchased a used Boss FRV-1 reverb pedal online. Turned out to be a bogus pedal with some other circuit mounted in the FRV-1 chassis. The tone potentiometer was merely mounted freely and unconnected to the circuitboard to keep up the false appearance. At first, I only knew that the thing wasn’t working correctly so I emailed them but never recieved a response after repeated attempts. I hesitated to call, hoping I could figure out/find something minor about the pedal that could be easily fixed. I eventually called and was placed on hold and no one picked up. When I got around to opening the pedal chassis up, I found what I described above.

Musical Go Round is a great place to find certain used gear at a decent price if you know what you are looking for. It is a fun place to look around. I have bought guitars, sound and drum gear over there. I like the fact that they have a variety of instruments / other gear there too. They also do guitar set ups here too. I have to give Doug props for making my old Squire Affinity play nice again.

Great place to look for used gear! They have a decent selection of everything especially if you have kids! and the employees are nice. I’ve sold a few thing here and I’ll say they offer the absolute lowest price they can when you don’t take store credit… If you have something to sell and need the cash quick it’s great otherwise you have to be looking to trade for something in the store for it to be worth it.

Was just in the store upgrading my daughters amp not realizing you close at 4pm. Innocently thought you were open till 5 atleast like most places. Besides the miss understanding with hours. You don’t turn off the lights on your customers while they’re about to make a purchase. I come here alot and have always been treated with respect. But turning the lights out on us was a pretty low and rude move. Basically felt like you were all saying FU to us!
If you can play or sing in front of an audience you should atleast have the confidence to make an announcement that you’re about to close ahholes!

Do not buy anything used. The warranty is only good for sore credit. They sell you something broken or on the edge of broken and then you can only get store credit. The staff is very friendly and helpful but the used products are poor quality and worthless. I lost $200 to this store. The USB midi port did not work at all, wouldn’t even turn on. The akai mpk-25 controller stopped working properly after one month. I took very good care of these items. I would not waste your time on this scamming “must-be struggling” establishment. Especially if you are serious about music.

for a used store the prices are outrageous

Smaller selection than music mega-stores but they have great prices, and the staff are much more knowledgeable and less pushy.

They are knowledgeable about the instruments in the store. I will go to them from now on. They have a good selection on strings and things like that too.

They have some good deals sometimes

Average shop customer service should be improved

Friendly staff, variety in used guitar gear

lots of music instruments

Not helpful

October 2019 Sold me UNDISCLOSED DAMAGED equipment online through the Internet. They packed it extremely well. Shipping box was not damaged in anyway So it was damaged when they packaged it October 2019. They did offer refund but they’re not willing to pay the shipping for their product that was damaged (MY LOSS) Always verify the physical & working condition with your own eyes “never take a salesmans word for it“… I’m the Fool… other than that “LOVE MUSIC GO ROUNDS”!!

I brought these guys a tube amp to sell to them and the kid checking to see if it works obviously doesn’t know to use music gear. He turned it on and played on it for a few minutes and it worked fine, then he proceeded to hit the power and standby knobs down at the same time and completely broke my amp. Then They offered me $60 for a $700 amp. I refused and when I got home I found that my amp no longer worked and when I called them to tell them the issue the owner refused to admit it was their fault and declined any kind of reimbursement

Great service
The Thai coffee very very good!

Great coffee! Delicious peach frappe! Wonderful service! Will most likely stop here on our way back across Kansas!

Features: Sign posted indicating limiting number of customers inside to 2 at a time due to covid/social distancing.

Great coffee and matcha latte! Great baked goods! Adorable tiny pieces of art from local youth! Overall wonderful start to our day on a roadtrip, can’t wait to come back!

Nice little coffee shop. Clean, good variety, friendly staff. Runs about the same price as your normal Starbucks. No wi-fi, which is why it got three stars. But I suppose that’s why some people might give it five stars. The coffee itself is very good. I would recommend the Vietnamese coffee.

Enjoyed my “Milky Way!” Cute Place

Adorable coffee shop, hooked me up but customers beware this place is ONLY CASH, I found out in the grogginess of the morning hours (didn’t have coffee yet, so I didn’t notice the sign telling me it was a CASH ONLY shop) I found out the hard way! lol! The minion collection gives the shop a personal feel but don’t ask cuz they ain’t for sale! 😉

Coffee is super bitter. Would drive on past.

Only 3 flavors
Not worth stopping

Open sign was on but there was a sign on the door that said you would be back at 1pm (2hrs later)

This place is a roadside gem! We’ve been able to eat here twice now. It’s clean, friendly, fresh.

Great place! Great food, great variety, great people, GREAT place!!!

Headed back home from Estes to KC and decided to try Handi’s with the family (including 3 hungry teens) based on the good reviews. We weren’t disappointed! All five of us agreed this may be the best place we stopped all trip, plus we’re always happy to support local. Service was amazing and food was great. If you need a place to stop along I-70, this is the one!

This Mom and pop shop saved us during a hiway shutdown !! Make sure to take extra blood pressure meds !!!

Nice little diner, great service and food,friendly staff.

Everything was fresh and delicious, and the service is always fast and friendly. Not 5 stars this time only because the burger patty was overcooked.

I stopped there travelling on my way to Denver in July. The place was filled with live flies and dead flies. There were dead flies all over the floor and window sills. It was shortly after opening so it was clear the dead flies weren’t cleaned up before opening. Also I don’t know why the owner is questioning if I have been to the restaurant. I was there, I took a picture of the sign so I would remember not to stop here again. Notice the dates on the window, I stopped early July

WENT TODAY FOR A LATE LUNCH. OVER COOKED CHEESEBURGERS. 24 DOLLARS FOR TWO DRINKS AND TWO CHEESEBURGERS. AIN’T NOTHIN’ LIKE IT USED TO BE. I COOK BETTER HAMBURGERS WHEN I’M DRUNK AND BURN THEM. WHAT A JOKE.

My daughter found a crack in her cello, she’s a senior this year and since she’s been playing since 5th grade we had to change out cellos several times, we’ve had no problems doing so and getting repairs done throughout the years. Working with James the manager this time around and he has been so polite and respectful and I couldn’t be any happier with the outcome! Over the years we have been thankful for the insurance on her cello, they get damaged and music and arts has been accommodating and understanding! Thank you for the years of no stress, and great employees to work with!!

Excellent customer service

Great folks here. Had my son’s clarinet rented through this place for four years. After I turned it in I was able to use my credits for a sax! Ended up impulse buying a electric guitar at the same time. (Oops lol)

They have a bunch of guitar paraphernalia, some keyboard, brass, and clarinet stuff, but nothing for oboe.

Low guitar selection. Great for beginners, but not top choice for a seasoned player.

This is one of the best music store around the neighborhood. They even sale old music records and they also give lessons.

We had trumpet lessons planned for over a month. We get a call TODAY that the instructor is not available any longer – same day as our first lesson. Ridiculous lack of communication and no advance notice – unorganized and disappointing. …………………..And it just got even worse. We rented a trumpet here despite the first experience – it lasted for 6 weeks – so took it back and we were told that since we didn’t buy the damage waiver, we would have to pay to have it fixed – the damage waiver clearly says it’s for loss or theft – we explained that we were given a defective instrument to begin with. It should last longer than 6 weeks when played 3 times a week. So we just left the trumpet at the store and they threatened to charge our credit card anyway. WOW! …..WORST experience ever – we do not recommend this place for lessons or rentals – worst customer service experience ever!

Went here to buy a few things for my guitar. I checked online to see if a specific item were available in this particular store, and it said it was. I go there and there are only 2 other people in the store. I look around myself to find my particular item and I didn’t see it. The store itself has a very small selection so it took maybe two minutes to check around. I didn’t see what I needed, so I waited near the counter to be helped. I was in the store for at least 15 minutes, and during that time, no one acknowledge my presence or even made eye contact with me. I just needed to ask a question, but apparently they were just way too busy helping the other 2 people there in that 15 minute span to even look at me. I just left, but it seemed liked it didn’t matter anyway. I definitely won’t be returning here.

Not very willing to help me. Very disappointed in this store.