Lawrenceville: Overview of the top 20 music shops

Very friendly and helpful!

Good price for good guitars and a nice selection

This place is awesome great prices for wedding sound systems and the staff are friendly and helpful

This isn’t a complaint, but a retelling of my experience with Jireh. You should take it for what it’s worth and make your own mind up about who you patronize.

I needed to rent some equipment overnight and was tempted to try these guys out since they are only 15 minutes from my home. Not only are they convenient for me, but I wanted to support a local business – not a chain. This was intended to be an overnight rental that involved 3rd party payment. I was going to just do the pick up and drop off, since this was a not-for profit event and I was offering my deejay services for free. Fortunate for some, but unfortunate for me, the shop isn’t open on Sunday, so I had to keep the equipment in my garage until Monday, with an expected return by 11am…Tricky for those of us with less than flexible 8-5pm weekday jobs.

Through no fault of Jireh’s, the extra day through me off and I simply forgot to load the two speakers in my car to transport to my office on Monday. I remembered about the equipment at 3:30pm and called Jireh immediately to let them know of my mistake. I offered to have them back by 6pm after I returned home from work and loaded up. The manager was quite unforgiving and told me that I would be charged a 2nd full days rental, even though this would only be about 7 additional hours out of 24 (less than 1/3). I asked if he could pro-rate the fees and I would be glad to pay for the additional hours, but he said that “wasn’t how we operate”.

To his credit, he eventually took off 22%, but considering the amount of revenue they COULD have potentially made from my future rentals, why he didn’t agree to charge me for the overage based upon a per hour rate, is baffling. I was told after inquiring upon arrival that the equipment had not been booked from 11am to 6pm on Monday, which means they didn’t lose any revenue from my late return. There only existed the POTENTIAL to rent the same equipment out, and for this, I would have to be charged another day.

They guy who checked me in was very kind, friendly and seemed to understand my cause, but made mention that he was under orders from his manager (who wasn’t present at the time) to charge me accordingly. He was a good guy.

Its unfortunately that some businesses in these times must scrape the barrel for every penny either because they are sharks or just to survive another day. Not too sure where Jireh fits in, but as an independent DJ, I really do get “it”, but… long money is much better than short term profit. Good customer service and flexibility with policy, ensures returning customers, positive referrals and greater income.

Nice shop with knowledgeable employees. They also pay very fair when it comes to buying used equipment/instruments.

Sold some equipment I didn’t need anymore. Would like to have gotten a few bucks more but I understand they need to show a profit at the end of the day

Pro sound, but I don’t know about his prices. Excellent stock of repair parts. 99% of the instruments are beginner grade or junk, but if you find that one gem, you can get a good deal.

I drove 25 min over here because their Google presence says they are open. They are NOT. They say they closed their retail store in July 2019. They say they submitted the request to show the closure on Google. Jireh said Google has been dragging their feet for nine months.
My money is on Google not having received a request. I have requested an investigation. We will see.

this place is a RIP OFF, feel free to support local business but they suck as soon as you have ANY issue no matter how much money you’ve spent there or how long you’ve been coming .

Great personal service from a local store

Awesome

Bob and Marilyn are always helpful. Great customer service. They are so awesome!!!!

Music stuff staff has lots of knowlage on insturments.

This is that store you walk into and know something great is LITERALLY buried in there. No music store has more stuff gingerly stacked into perilous mountain ranges throughout the store. The prices here are a little high, and the owner doesn’t like to haggle, but you can still get a deal here. Pedal buyers look elsewhere because the owner sells most of his pedals online, leaving very few in store.

Picked up a 1/16 violin while looking at all of the incredible finds. It might be a bit cramped but if you find what you have been looking for, it is worth it.

Very crowded and when I went there the person working went to go talk to another customer and forgot about us.

Store to small for so much stuff in it

Great instruments

There is only one top string instrument store in Metro Atlanta, and that’s Tonareli Music Supply/Atlanta Strings. The instrument are amazing, the service is top notch, and the orchestra passionis real.

My son was handed a nice cello and it plays like an angel

I want to give an extreme shout out to Scotty Allen. He found me an amazing instrument to get back into playing. He’s funny, talented and kind and he deserves a promotion/raise. Sorry if you see this, you are a wonderful person!

Great place to get your stringed instrument repaired. They also have many instruments for sale. Cute dog that greets you.

Tony is a good guy, gave us a fair deal for our old albums.

The coolest little record store. Big selection of all types of vinyl records. Friendly staff. Look forward to patronizing the place more!

I love this record shop and I am a regular every Saturday, always get a happy feeling when I walk in, kind of like I forget everything that’s going on, it’s awesome, I recommend anyone in Georgia to come and visit depot records, you won’t be disappointed in the things you find and the kind owners you meet

Need prices on inventory. Otherwise cool shop in cool location.

Friendly staff, great prices

They have a huge selection of LPs for hours on in. They also have CDs and cassette tapes too. It’s great for any music lover out there.

Came in bought some records after going to their show at the brewery. Wife asked me to go back and get one for her so I go back in watch the associate pay for a box of records gave the 35 dollars I found one album from the box and she wanted to charge me 25 dollars for the one album I wanted. Could not believe the gouged price won’t recommend to anyone

Visited the store the other day. Lots of vinyl, most of the records were in the 5 buck range. My friend asked about 45s and the lady running the store told him they were in the other room. After he picked through them (with no prices on any of them) he brought them to the counter and she quicklu picked through them, pulled several out of his stack and said “these are not for sale” store in full of records but poorly organized. hard pressed to find a gem here

Don’t go here looking for blues albums. I was told they have none. What kind of a vinyl shop has no blues records? Waste of time and the employee I talked to was smug. It’s not worth a trip or your time!

Whitney was very pleasant and informative. My daughter is delighted with her new trombone.

Goooooooooooooooooooooooooooodđ

Customer Service is always great at this location! They are always kind and super helpful anytime I need new gear and they can order pretty much anything.

Nice place to find learning materials and instruments

A normally great place, I bought my first bass guitar here years ago and haven’t had a single issue with it. I recently payed and scheduled for a month of vocal lessons. I got my 15 minute trial with the teacher and everything went wonderfully, I loved the teacher. They scheduled someone else in my extract same time, I am unable to come in for any other time and I have yet to even get one full lesson in. This is the first time I have ever been this unsatisfied with this place. I’m highly disappointed and don’t know if I’ll be coming back to this location again.

Had a rental from them for almost a year. Was a rocky start to be honest as the kids waited several weeks for their instruments and they were never serviced at the school as mentioned in the rental agreement. Assuming they are just short staffed like everyone else.
Went into the location to go ahead and purchase the rental we had and they were super friendly and helpful. Definitely recommend as long as it isn’t an urgent need

The employees here are really rude. This guy told us over the phone that they had so many soft case violins in store available so we could come in and exchange. However, when we got there, this woman was really rude and said that we couldn’t exchange and they didn’t have any soft cases. The woman was just sitting in her chair the whole time, being rude and not trying to help. Overall, both of them were rude and we drove 30 minutes for nothing. Not even an apology. I don’t recommend buying from here.

This place is a sham. They partner with the schools to force you into paying outrageous prices for instruments and accessories that your kid will never use. They charged for 2 day shipping and weeks later I still don’t have my kids stuff. They do not communicate any backorders and fail to keep promises. I assume the school insist on this company because they give kickbacks or something. Overall just a shady business.

I walk into the store to pick up a pair of sticks and to see the price of a seat/throne for my drum set and was prepared to buy if the price was right. I asked the 2 gentlemen if they sell seats for drum sets and they proceed to answer a question that I didn’t ask. They told me that they sell drum sets but not individual pieces. But when I walk over to the small section where they had percussion accessories, they had an individually packaged seat for sale but kept repeating the same statement.Please hire people that listen to questions before answering. Also hire people that want to do more than have a jam session on company time and won’t treat paying customers as if they are disturbing the jam session. The gentlemen were not rude but they were dismissive. Very disappointed on my first visit to this store and it’s likely that won’t be back.

Mr. Grizzle is a fantastic tech with reasonable rates. He’s been fixing my horns for over 5 years now.

Such a nice man and fixed my sax in a very reasonable amount of time.

This great band is build up with friendship,hard work, dreams, courage, they bring joy and happiness I have danced with this beautiful sound of their music and highly recommend a fantastic group

What a great experience my son has had since starting guitar lessons at Lawrenceville-Suwanee School of Music. The staff could not be nicer or more professional. The teachers are all highly experienced, and you can just tell that they love what they do. They make the children, and the parents, feel like family. I wouldn’t take my child any place else, and I would highly recommend this music school to anyone – great place!

Great school of music!

This school is the best music school. The staff is very courteous, helpful and teacher’s are top notch. The owners definitely have their heart and soul invested here.Its an happy place.

I like it but I think 1/2 hr classes may be too short

Place is definitely confusing to find. (Reason for the 4 stars) Otherwise, no worries. Friendly people, nice facility, teacher who seems willing to teach to my needs, not on a fixed schedule of her own.

Seem really cool, can’t wait till my 3 year old starts, he’s already excited.

It seems to be a good music school, but the service is unfriendly, the people working the desk made my 4 year old cry, and she was laughing at how he was crying. she did not want to attend to me because she did not have time for me. and I saw how she attended to other pardons. I do not recommend this place.

Dear the owner in Lawrence ,
Your school is amazing but the front desk worker not professional at all .
They have face smile with unhappy way to treat the people..
They have many mistakes in my schedule and we correct the situation and we courage them that it’s happened the mistakes some time .
But they are not helpful till now , I ask AB in the front desk before the month starts that I will travel with my family and we are not able to join the classes for this month and we would like to change the time and the teacher for our kids .
She said from ten days ago I will talked to the owner and the owner in front of me and I can talk to them directly she said no and she will talks to them .. it takes fro her one week to speak to the owner then she send message after many email to tell me that they will charge me the month and the month after if I don’t bring the doucement that we are travelling.. this is unpleasant way to treat your clients even my husband informed them that we need to change the teacher and the time on June 29 .
AB after 14 days answer me that they will hiring new teacher at the same time our money gone ..
I think this not professional way how they act also I don’t give any approval to let them take any money from my account and when they charge me each month they don’t send any receipt for me no by email ni by paper print it ..
I’m looking forward to the owner to hire new worker more professional not lost like AB and Ashley .
I need to solve this problem in the good way not the way what I received on my email .

Thanks

I vacillated for a while on whether or not to leave the feedback for this place that is warranted, but after months of mulling it over, I know it is the right thing to do. This is where my child learned how to play the violin. Initially, the teacher wanted me to be present during the lesson in order to guide her and be involved with her learning how to play it, despite my complete lack of knowledge or experience with it. That proved only to hold her back, since I do not know how to play the instrument and despite the teacher showing me what to correct my child on. I made it clear with the teacher that my involvement was only holding her back and that my obligation was ensuring she practiced, getting her to the lessons on time, and paying for the lessons. Once I stepped out of it and made it between her and her teacher, my child flourished in playing. When she was given her song to play for the recital, she was barely moving through the book and progressing forward. She practiced Twinkle Twinkle Little Star from June-July until the recital in December, and she hardly worked on much more than that. That was issue #1. Issue #2 was I let the office receptionist know in advance that we would be gone for 2 different weeks during the summer for family vacations, and she assured me that my child would be able to make up those lessons, privately. Every time I brought making those 2 lessons up, I was assured they would be made up by such-n-such a time. I figured once the summer break was over with and school started back up, making up those lessons would be a great challenge since the teacher’s schedule was full, and there was a student right after mine. I had been told they would be made up before the December recital. I realized in early December, 5 months after the fact and bringing it up at least twice, that wasn’t happening. I called and spoke with the owner who seemed to be very caught off-guard and nervous about this. She insisted on meeting with me in person, so I did. When we met, instead of being apologetic for the way things had gone and simply correcting them, she was defensive. and the meeting lasted 45 minutes, and I was still confused. She defended the parental involvement approach that I suspect comes from her (and not the teachers), when I had not even brought that up with her. She agreed to allow my child to have her lessons extended 15 minutes to make up one of the lessons and she would have a group lesson to make up the other lesson. Apparently, the group lesson was their make-up policy that I had signed off on, but I did not have a copy for myself to refer to, which would have rectified all of that. I have no idea why the receptionist did not just set my child up for the group make-up to begin with, but that was never mentioned at all by her. The group make-up ended up being canceled due to weather, and no make-up day for that make-up day was issued by the studio. The teacher was out sick for another lesson, and their solution was to give her a lesson 2 days after her regularly assigned lesson, which is useless since there would be very little progression in skills in practicing for 1 day in between. All of this could have easily been rectified from the very beginning with the summer make-up lessons by crediting our account OR informing us about the group make-up lesson, which obviously did not happen. Between the lack of make-ups and the confusion about it when there should have been none, the defensive, hostile attitude of the owner in place of simply making things right and the nagging feeling that they were holding my child back led me to pull her from here, and it was the right thing to do, because she has flourished and progressed. She is eligible and is strongly encouraged to play in the orchestra. For her last recital, she practiced the song for 2 weeks, and she did a fantastic job. The owner did refund us for all of the missed lessons, but it is a shame she just did not do that to begin with. The teacher here was good, and I strongly suspect she was simply following the protocol of the owner.

Very amazing stuff.

Awsome

Love this spot

Been going there for 22 years! Can’t go wrong!

I like the company, but website indicated that they had multiple wireless headphones. However, I only saw wired headphones. When I asked the sales clerk who was ringing up another customer”s order they were kind and apologetically told me they didn’t have any in the store. I wish the website was better. They had tons of nice guitars, banjoes, keyboards, etc. Their wired headphone selection seemed small. Because of limited wired headphones and website, I gave only 4 stars.

Very Friendly Staff and seemed happy to help. Also very informative.

They were busy but staff handled it well. Not a single person fell through the cracks.

I went to GC today to find a drum throne know one asked us if we needed help there was two guys behind the drum counter they just kept talking I didnt see the drum thrones so I left I was there a few days ago about a mounting ring the guy was not intrested in helping me I have never had to put one on before so I went to music go round down the street the guy there was super happy to help know wonder you hear rumors of GC going out of business I think GC employee’s need to take lessons from music go round on customer service

Ever walk into a music store ready to pay for a premium guitar, and all your efforts to be helped are ignored? So much for brick-and-mortar stores.

Horrible customer service. Employees lack knowledge. Super inattentive