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1. The Music Shop
Phone: (860) 482-9047
Assessment: ★★★★★
5/5 based on 13 evaluations.
Site web: http://www.themusic-shop.com/
Business hours:
Reviews
2. Music & Arts
Phone: (860) 648-9178
Assessment: ★★★★½
4.7/5 based on 36 evaluations.
Site web: https://stores.musicarts.com/ct/vernon/music-store-0069.html
Business hours:
Reviews
All they need is customers’ money… No care for customers… even in this COVID situations…
3. Acoustic Music
Phone: (203) 458-8353
Assessment: ★★★★½
4.5/5 based on 28 evaluations.
Site web: http://www.acousticmusic.org/
Business hours:
Reviews
4. Martel Music Store
Phone: (860) 479-5188
Assessment: ★★★★½
4.8/5 based on 49 evaluations.
Site web: http://www.martelmusicstore.com/
Business hours:
Reviews
5. The Music Shop
Phone: (860) 628-7878
Assessment: ★★★★½
4.8/5 based on 39 evaluations.
Site web: http://www.musicshopct.com/
Business hours:
Reviews
6. JC Music
Phone: (203) 630-0234
Assessment: ★★★★½
4.7/5 based on 52 evaluations.
Site web: http://www.jc-music.com/
Business hours:
Reviews
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
7. George’s Music Center
Phone: (860) 496-9362
Assessment: ★★★★½
4.7/5 based on 70 evaluations.
Site web: https://www.georgesmusiccenter.com/?y_source=1_MTI5MDkzODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Business hours:
Reviews
I called to verify the item and spoke to the owner, George himself. He was very knowledgeable and down to earth, a good person. I hope to do business again.
8. Music & Arts
Phone: (860) 276-5861
Assessment: ★★★★★
5/5 based on 24 evaluations.
Site web: https://stores.musicarts.com/ct/southington/music-store-8551.html
Business hours:
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My son meshes well with his piano teacher. She lets him play the kind of music he wants to play which I believe is important for helping to maintain interest and desire to play. His skill has improved greatly with her.
9. DuBaldo Music Center
Phone: (860) 649-6205
Assessment: ★★★★½
4.9/5 based on 11 evaluations.
Site web: https://dubaldomusic.com/
Business hours:
Reviews
I ordered an Alvarez-Yairi Honduran series (FYM66HD) guitar from Pete at DuBaldo music in April 2021.
For those reading this review in the somewhat distant future, allow me to set the scene a bit:
There was a LOT going on in the world during this time. The COVID Pandemic was still raging, and supply chains were snarled at every turn.
Ports were closed, dock workers and truckers were striking or working limited hours under delayed timelines. Parts availability was questionable at best, etc.
VERY long story short: The guitar had to be hand built in Japan, then shipped to the west coast, then shipped to St.Louis, MO, then shipped to DuBaldo Music in CT before I could take delivery. All the while, considering the conditions of the world as described above.
Pete, Lisa and everyone else at DuBaldo music helped me along at every stage, kept me updated, empathized with and tolerated my frequent calls for updates, contacted the distributor in St. Louis on my behalf, and were generally very pleasant to work with over a period of just over one full year.
I will not pretend that I wasn’t itching to receive my guitar, or that the extended delay didn’t bother me. It was a maddening wait!
But I want to make it crystal clear:
DuBaldo music did their absolute best to get it to me as quickly as possible, considering the extremely challenging circumstances. I can’t say enough about their customer service. It was exceptional at every stage!
When I made my order over the phone, Pete answered all my questions and made sure I was comfortable with what I was ordering as far as the specs were concerned. We made a deal on a VERY good price, and the wait began.
I won’t bore with the details, but between Japan and Connecticut there were numerous significant delays. Mostly unavoidable and one or two caused by decisions that St.Louis Music made, and/or failed to communicate ahead of time.
Pete and Lisa worked through all of this for me deftly, and professionally.
I am not local to the store. I live in DC, about 6 hours away. When the guitar finally arrived, there were 3 in the order, and Pete and Lisa let me know that I could have my pick of the three. Instead of having Pete play them for me over the phone and choosing from pictures, I decided to drive up and try them out in person, and drive it home myself.
Lisa and Nick were more than accommodating, and I was made to feel very comfortable while taking my time to decide. All 3 guitars were incredible instruments and it was a tough decision. Nick provided periodic feedback and assistance as I tried them over a period of about 3 hours. I never felt rushed, bothered, or unimportant. They made sure I was attended to but was not hovered over.
They knew exactly how to help a musician pick an instrument, and it is clear that they wanted to make sure I was equipped to make the right choice, and leave satisfied.
On the way out, as they knew I was a visitor, they even provided local restaurant recommendations, since I had mentioned that I was making my best effort to eat at great places while I was on the road.
I was, and am still, very happy with the decision I made, and with the entire experience of buying from DuBaldo music.
I cannot recommend them highly enough!
My only disappointment was that after a year of talking to him several times a month on the phone, I didn’t get to meet Pete in person, since he was out sick the day I visited.
Hopefully he’s feeling better now, and if I’m ever back in CT, I’ll be sure to stop in and thank him personally!
Thanks again to Lisa, Nick, Pete, and everyone at DuBaldo for a trying, long lasting,, but ultimately completely satisfying experience! The guitar is utterly amazing and will be with me forever, as will the experience of shopping with you.
10. Rayburn Music
Phone: (860) 953-8846
Assessment: ★★★½☆
3.7/5 based on 12 evaluations.
Business hours:
Reviews
we rented from the music store in the center and it was a great experience but pricier. though Rayburn isn’t cheap either
they will be replacing the viola once more, lets see how it goes this time…
11. Music & Arts
Phone: (203) 255-2881
Assessment: ★★★★½
4.5/5 based on 49 evaluations.
Site web: https://stores.musicarts.com/ct/fairfield/music-store-7338.html
Business hours:
Reviews
She is always excited going to her lesson and John. He makes learning exciting and fun so she wants to practice everyday.
With the way John teaches her, I can see her progressing each lesson without struggling.
John is very nice, enthusiastic, and listens to what my daughter’s goals are. He plays acoustic, electric, and also does vocals.
We rented from here for 5 years, the first 4 went off without a hitch. This year has been an absolute nightmare. We rented two instruments, same address, same name, same payment. ONE account had no issues, the other the local store put in the wrong address (where we have never lived). Over the last 4 months I have called their headquarters, left messages, emails, etc. trying to get a paper bill MAILED so that I could pay whatever was owed. They were incapable of sending this, and every time I called in could not even find the right account or would tell me everything was fine and they did not know why I was being contacted. When asked why they could not have looked at our other rental account for the correct information they were stunned into silence. Absolute incompetency from the sales staff all the way up to the billing department supervisor who assigned our missing “account” to a collections agency and then gave us the WRONG agency. Save yourself the trouble and stay far, far away from here.
12. Middlesex Music Academy
Phone: (860) 344-0525
Assessment: ★★★★½
4.5/5 based on 27 evaluations.
Site web: http://middlesex-music-academy.com/
Business hours:
Reviews
13. Music & Arts
Phone: (860) 231-9562
Assessment: ★★★½☆
3.9/5 based on 53 evaluations.
Site web: https://stores.musicarts.com/ct/westhartford/music-store-0073.html
Business hours:
Reviews
I had my 40-year-old folk guitar re-strung and re-conditioned for $25! To boot, Ruben was kind enough to tune my guitar on my way out of the store.
It’s rare to find a Music store these days. It’s even more rare to find a store whose staff provide such professional customer service. Will definitely bring our other two guitars in for servicing.
However, they never delivered the instrument until I called and confirm the status. The book was never delivered with the instrument. A week later, I called them to confirm about the book. They told me that it was back ordered. Since the book was available in Amazon for next day delivery, I asked Music & Arts to cancel my book order.
After few weeks, I still did not have my credit back for the book. I called them to ask for the refund, and the customer service told me that I have to return the book (which was never delivered!) in order to get the refund and hang up on me. I used the chat function on their website to explain the situation. Here, the customer service told me that they would never charge the credit card unless the item is delivered, and conversation did not go anywhere. (Again, my credit card was charged on the date I placed order!) Not knowing what to do, I called the store in West Hartford, left my phone number with an employee so the manager can call me back. No one called me back. I sent polite email to the manager, and also emailed the customer service. No response from anyone.
I will NOT order anything from this business in the future.