Very good guitar store they got good guitars i had an good experience they guitar were clean and tuned would recommend
Very nice staff were a little unhelpful due to me having to return the next day to exchange a violin (I wanted a viola)
Extremely helpful and pleasant staff.
Probably my favorite guitar shop
Staff is nice. Small store, but if they don’t have it, they order it and get it to you within a couple days.
Two location. If they don’t have what you need here try the store in Collinsville.
I use to be an avid customer. But I am growing more and more frustrated with the management. I feel like I’m going into a sleazy used car dealership most the time and I am treated like a waking wallet. I’ve bought some guitars and amps there, so I am (or was) returning customer . The employees act fake and I feel like everyone is treated like they are a child. I was going in there to look around if there was any new stock, the employee kept on hovering and was forcing me to play the instrument I didn’t want to try.
Honestly, go to mojos. This place is as unpleasant as a guitar center
Was at the Edwardsville store this afternoon and one of the employees was very unhelpful and rude. Instead of helping he just told me everything was out of my price range. He doesn’t know me or how much money I had in my pocket. Will never go back!.
3. Mojo’s Music
Address: 144 N Main St, Edwardsville, IL 62025 , Montgomery County , Illinois , United States
I have been going here for YEARS. Has been a while since my last visit and I needed a guitar cable desperately as I REALLY wanted to play TODAY. I had ordered one from amazon and was looking for something cheap since it was going to be 5 days during this pandemic. I called and the gentleman that was there was absolutely amazing. You simply cannot ask for better customer service. I don’t typically write reviews (don’t believe, check my review history) but this guy deserves a review if I have ever seen it. It was right at closing when I called and he offered for me to go ahead and come in. If you’re a player, you know how it is when you get the urge. He accommodated and then some. Not enough good words to say. Thank you so much for being amazing.
The crew at Mojo’s are some of the best in the biz. Competitive prices, excellent customer service, and great selection are what you’ll find. I get treated like family everytime I go in. They make it too easy to spend money (in a good way).
Two thumbs up to mojo’s when I first walked in I really did not think that I was going to find what I was looking for but boy was I wrong! after going to all the local music shops a few of them 2 or 3 times bigger than mojo’s I ended up falling in love with a Taylor and these guys made me a deal to good to pass up! they will definitely get checked out again on the next purchase that I make
Lots of inventory and they are willing to deal
Fun shop for sure! Eye candy hanging on all the surrounding walls. The shop’s main focus is guitars so it’s definitely the place to go if that’s your go to instrument. Workers are knowledgeable and always very helpful. It’s no breaking news that guitar shops tend to give off awkward, intimidating vibes (understandably so when you visit any shop with high pricetagged merch) and I do have to try and hide my feelings of squirminess while there, but I enjoy going and will continue to.
After years of taking time off from playing music, band break up really made me step away, I’ve decided to look around for a new guitar and rig, have gone to Mojo’s, have purchase three terrific instruments from them in the past 15 years, never had a bad experience, today, however, was not the same. I walked into a store deflated of its prior pulse, I was seen and ignored, walked around looking for what would be my next stage guitar. Two employees, yet no time to greet, or attempt to make a sale, to show products, I even made an attempt by asking what’s new, even then not a singular spark of interest in my affairs with them was of significance. I walked out of there for the last time, sad to see such a place become so cold and uninviting.
I went in to get my guitar repaired, the staff members sat at the counter and talked and ignored me for several minutes. Then after they finally looked at my guitar it turned out to be a very expensive repair so I decided to just buy a new guitar. One would think this would be cue to start selling a guitar, instead they ignored me some more and made me feel awkward for playing any guitar they had. So I went to swing city music right down the road and they instantly came to help and found a guitar that was right for me.
4. Swing City Music Co
Address: 1811 Vandalia St, Collinsville, IL 62234 , Montgomery County , Illinois , United States
Staff is great and my kids love taking lessons there.
Great place, nice people,
It’s a really good place. Sorry, we were the ones that crashed intk the building
A good old school music store.
You are crazy if you think these people would for some reason actually try to help a guy who has in the last year has spent a great deal of money with them. I plan on telling every musician I come across to stay away. Don’t wast your time with them or there repair men. Terrible
When renting a violin be prepared to purchase the moment you go to a full size otherwise you loose all credit built up over the years. Such a RIP off
The entrance was beautiful the photos of all the different artist and musicians was wonderful and gave me an idea of what I could be some day. I was greeted appropriately, and they answered all my questions, but that was just what they did. They didn’t ask any further questions or give me a reason to be there and learn about the infinite possibilities of music from them and their instructors. It seemed like their knowledge of music and instruments had become just a job.
5. The Music Shoppe Inc.
Address: 2940 Constitution Dr, Springfield, IL 62704 , Montgomery County , Illinois , United States
A very nice place with so much equipment it’s awesome. I’d pick this place first if I were looking for anything music wise, I’d head here first.
Selections ok but lacks depth if you follow… staff is okay but not engaging at all.
Very helpful staff was able to guide me right to the different snare heads needed making it a quick and easy stop!
Every single time I come here it’s nothing but problems. Being misled by an employee on a price of an instrument. After calling the day before getting one price, to going there getting another price, and then her calling back and giving me yet another price. To finally I had to just sign up for something because I was told they didn’t have any available. Was told today they have books and now they don’t have any available.. They basically couldn’t tell me when or where they could get another. I highly suggest going to another store.
*update*- the owner took care of all of my issues and is addressing the problem. Nice to see people still care!
This place will go the way of the rock shop if they keep treating customers like suspects.
It was not like this at the Stevenson location.
6. Capital City Music
Address: 3700 Wabash Ave, Springfield, IL 62711 , Montgomery County , Illinois , United States
Decent selection of pianos and guitars, friendly and helpful staff.
This is my favorite music store in Springfield. The staff are extremely friendly and helpful. They have a great selection of guitars, basses, effects, amps, and other miscellaneous gear. Probably the largest left handed stock as well. (still small but not bad)
It is an amazing place! I actually have my drum class there.
Very limited selection of music, they have lots of guitars and pianos, though.
Meh
Going to get my guitar that i bought used there to get it fixed i assumed they would have fixed any imperfections before they put it on a shelf for purchase
The guest experience was alright, but after going in, and returning my item the staff took my return and assured me it was completed, I left and enjoyed the day, more than a week later and I have discovered the staff I talked to must have processed my return improperly since I have never received my refund on my bank statement and when I tried to call in to get the situation corrected I was told they could not find my transaction. Edit… The owner has personally reached out to me and has worked to correct the situation.
went to get my guitar set up and it came back out of tune, disappointed to say the least, reading other reviews it appears the staff might need more technical experience or organization
I’ve been to a lot of music stores, and let me tell ya, avoid the this at all costs. Prices are High, equipment is below average, and the customer service is a joke. If you don’t mind paying top prices for sub standard gear and having to staff look down at you like you owe them something well this is the place for you . Two thumbs down
Took in a brand new bass to get a pickup replaced. Not a scratch on it, never played once. The supposedly simple pickup replacement took a week and a half only for them to give me back my new bass with the back of it covered in scratches and a huge glob of dried glue stuck to the fretboard that won’t come off. They absolutely wrecked my new bass before I even had a chance to play it. Worst possible experience. I am sick to my stomach about how poorly they treated my equipment and would recommend avoiding this place at all costs.
7. Outsider Audio
Address: 12131 Reding Rd, Alhambra, IL 62001 , Montgomery County , Illinois , United States
Bought several instruments from them. Very friendly and knowledgeable. Before you buy that cheap flute off craigslist. Give these guys a chance. They might be able to help you out.
Great shop! Phone number listed on Google is incorrect- 532-8512 is the correct number.
As our son has continued to try multiple instruments, these guys have always been so helpful and understanding and when he finally decided on the drums, they allowed me to put a portion of the rental fees I had paid on one instrument toward the purchase of a new drum set! I was so grateful! Thanks, guys! He’s rockin’
Average music store
Good prices
The website says its open till 5 on Saturday not 3
Good stuff just could be better with details and price
I had to have my horn sent to Alton because this tech in Centralia is discriminatory against people with disabilities. Had to drive two and a half hours 200 plus miles and no discount for a simple repair I will never use them again thinking about taking legal action.
9. Taylor Music
Address: 501 Douglas St #9494, Pawnee, IL 62558 , Montgomery County , Illinois , United States
Always accommodating and very helpful. They care very much about the students in this community and their access to the tools needed to be successful in their musical journey.
Very helpful.
Get place
Good people and great service and prices
Friendly, helpful staff with a surprising knowledge of the instruments. They really care, and it shows.
Nice place, friendly workers
It seems as though the technicians that repair instruments can’t repair the instruments correctly without having to send them out for repairs. The customer has to tell and show what exactly is broken or needs repairs. Th oo bad they are the only musical instrument repair shop in Alton
3 weeks, to have simple repair done. Repair tech in Centralia is discriminatory against people with disabilities, and is a hateful man. He refused to work on my horn after it had been in the Centralia shop for two and a half weeks. They never called me about anything, I had to call them every time to find out any information about my horn. Left several messages that was never returned. Ended up having to have my horn worked on in the Alton shop, I had to to drive TWO and a HALF HOUR OVER 200 MI and pay full price for a repair with no discount even after the tech in Centralia was belligerent and derelict in his responsibilities to fix my sax after it was there for over 2 NEVER AGAIN
Bad experience. Our band teacher left my daughters instrument there last Thursday. They never even touched it and her band recital is tomorrow. Their representative never bothered to contact the school or teacher. We drove all the way to Alton and took it to Miller’s Music on Swansea. He got it fixed enough to be ready for band recital that night! What a miracle worker. Halpins said it would take them weeks to get it fixed. OMG!
The clerk at Halpins offered an apology after I mentioned the situation. Nothing from the owners themselves. We don’t treat our own customers that way, speaking as a business owner. Sad to say, some businesses just don’t care.
11. Rich’s Record and Audio
Address: 131 W Main St, Collinsville, IL 62234 , Montgomery County , Illinois , United States
Best record shop in Madison county!!!! Rich sells them excellent first presses and remasters. Top notch equipment and …..he is a star trek fan!!!!
Customer for life!
Awesome place to get your stereo, old Records and more
Really enjoyed my (first) visit to Rick’s. Was treated like a guest, opposed to random customer. They have good selection of mostly new records and an exceptional lineup of turntables. They happily demoed all that I asked to hear. What a great, “real word” listening room.
Ok
I had no expectations in this store. However when I came in there I was met with friendly people. Very helpful staff got answers to my vinyl related questions bought a few items. Very satisfied with my purchases.
We live in Belleville and that was well worth the drive there. Would have traveled even further. Very nice selection, beats other shops around the area easily.
I was quoted a price of $59.99 to clean my receiver. I brought it in then the story changed to $59.99 an hour and they werent sure how long it would take. 1) im not writing you a blank check especially after being quoted a price.
2) if youve ever cleaned a receiver you should have an idea as to how long it takes: if you havent i dont want you practicing on my vintage receiver .
3) i get if there were other issues found it would cost more but the cleaning should be fairly cut and dry.
Might be a fantastic record store but i wouldnt bring anything here to be worked on !
Bought much of my home theater equipment from the owner years ago and I’ve had a bit of social interaction with him the past couple years. I took a subwoofer to him for repair of a very common problem with that particular piece of equipment. I’d had the very same problem a few years back and a very well-respected sound man fixed it for about $50.00. He even picked it up and delivered it back for that price!!! Unfortunately, he has since passed. Anyway, I even took written directions and a link to a video detailing repair to help with Rich’s repair. Of course, I paid a “bench fee”, and received a call a couple of weeks later telling me that they were going to outsource the repair. Another couple weeks and I was told it could be repaired for $225.00 and would be ready the next week. I agreed to the high cost because the sound is normally exceptional. Another two weeks and I get a call from Rich’s who say “we’re gonna have to decide what you want to do with this subwoofer”. I explained that it was my understanding that the subwoofer should have already been fixed and repaired. This is when they tell me that on “closer inspection” they had discovered that the amplifier was shot. I explained that it had played beautifully until it developed the all too-familiar hum and that here were countless sources reporting the same remedy. On that and two other occasions Rich’s insisted the amp was shot and would cost around $450.00 to replace!!! Remember, I had paid $50.00 before to have the same problem fixed and that I had even provided Rich’s with detailed work instructions and a video on the repair. I told them to forget the repair but that I would be picking the subwoofer up. It took another two weeks or so before it was “back to the shop”. Long story short… I took the subwoofer, and the same instructions, to a friend with a little soldering experience. The man was not an electrician or involved in electronics sale or repair in any way. Well, he did the repair as they were detailed in the directions and video that I provided and a week later the sub was up and running as good as new. Sad, but in my opinion, Rich’s was hoping to sell me a replacement subwoofer and more than likely resell mine. All I can say is BUYER BEWARE!!!
Its horrible in there I went in and the owner said I coudn’t buy anything
12. Miller Music Inc
Address: 4510 N Illinois St #3, Swansea, IL 62226 , Montgomery County , Illinois , United States
We brought in a clarinet to be fixed. It was fixed on the spot! Great service, pleasant interactions, all around great visit. This is now our go to place for repairs and reeds!
Steve was great to work with! Very quick turnaround on an instrument repair. I would recommend them.
Steve the owner of this music shop fixed my daughter’s clarinet in just a few seconds and he also looked for common problems before we left the store. When we got to the shop he was about to close but he still helped my daughter fix her clarinet. Excellent customer service!.
They appear to no longer be in business.
I took my niece to Miller Music to see about having an issue fixed with her flute. The guy working looked at it for a few seconds and said he didn’t notice any issues (leaks) visible to the eye. I then asked if it would be okay for her to play the instrument for him so that he could listen, and hopefully make a diagnosis that way. He responded with, “Yeah, hurry up.” Needless to say, the instrument is still having an issue. When we purchased the couple of instruments we have, he was polite. Now that there’s an issue, “Mr. Nice Guy” left the building. I’d never recommend anyone to buy anything else from them again.
Do not put an item on consignment with this business. You will never hear from them again. Disgraceful business tactics + no communication regarding the issue. I will do everything possible to discredit this business.
Simply call to find out the brand of acoustic guitars they sold when I mentioned name brands the lady was set off very rude on the phone and hung up on me her name was Sharon
13. Perks Music
Address: 502 E 13th St, Centralia, IL 62801 , Montgomery County , Illinois , United States
If I ever did not understand a certain technique, Peterson would go out of his way to explain it multiple ways until I understood. He not only taught me how to read music, he taught me the fundamental basics of music so I could break down pieces on my and begin to write my own. We also had jam sessions at the end of each lesson so I could learn basic chords while having fun.
I’ve been attending keyboard lessons, at TR Music and Voice Lessons for the three months. I couldn’t be happier with the progress I’ve made! Thanks, to the guidance provided by Ms. Madison my skills have surpassed my expectations.
This singing instructor is not only an expert but also a great source of support. They’ve helped me overcome vocal challenges and have always been there to offer guidance and encouragement.
Our son had his first lesson with Caleb…he had so much fun. Caleb really catered piano lessons to Max’s personality, age, and interests. Great experience so far!
15. Skoobyy
Business hours:
16. Trusty Chords Record Shop
Address: 1514c Troy Rd, Edwardsville, IL 62025 , Montgomery County , Illinois , United States
I went here on record store day for the Taylor Swift release and was not disappointed. They had enough copies and were very prepared and organized!
Awesome selection of vynil records.
Great setup and organization for record day.
I stopped in just passing through town. Being a collector, I google search for record shops anywhere I’m at. There was a decent selection for a smaller shop. I thought prices were especially reasonable on used LP’s. I walked out with a few more pieces for my collection. I will definitely stop in again.
Overpriced on majority of everything. Some of us like first pressings,not stuff I can roll down to Target and Walmart and find 15 bucks cheaper. Luckily, there are other great spots to buy from(Rich’s is number 1 and then Riverbend)
Not a terrible record store. They had several albums I’ve been looking for i a few bucks more than I expected but I kind of expected that
Owner extremely unprofessional.
Would NEVER recommend. Awful owner. Just simply unprofessional
Also- I have visited, this review is based on PERSONAL EXPERIENCE. Thank you. Your response is unnecessary.
Don’t know what to say about this place. What a disaster.
17. The Music Shoppe Inc.
Address: 1540 E College Ave #4, Normal, IL 61761 , Montgomery County , Illinois , United States
The staff are very helpful, and they are always stocked with great items!
Never less than satisfied. Going on for years of purchasing and guitar work. You guy’s rock
Friendly and knowledgeable staff, always point me in the right direction. Great store!
They have good rental violins. The strings are overpriced compared to the internet, understandably. Their violin selections for $1000-2000 is not great and overpriced for their quality compared to other violin shops I went to before. I have played for over 9 years.
It’s a great store ,good selection of drums and cymbals unfortunately 2 people who work here believe that they are extremely talented musicians who are above you and speak down to you like you’re trash. I will say it’s only 2 of the employees but it seems like they’re here constantly . I came in wanting to spend $1500 on symbols but I Was helped by one of these individuals who basically pointed his finger at me and said do you need anything as he was walking by me, so I took my money somewhere else.
But the store is a good place and you should shop here.
Nice place to check out instruments. Staff was friendly.
They’re expensive, the cables and accessories they sell will usually cost nearly twice in price, just go on reverb or guitarcenter and order online instead. Saving customers money. The place is fairly quiet for a music shop and they have great service and employees though, I just wouldn’t suggest buying any accessories or equipment stuff like cables for electric instruments.
Us as parents made a mistake about payments on my son’s sax so they did what there Right was and got it back so we went in and bought one from them paid it full out that same day we bought it they informed the music teacher to take it they were picking it up the following Friday so my son had it removed from him in front of his classmates just before his Christmas concert he was crushed at something he was looking forward in doing
we had receipt for sax which we paid cash for so with them doing this my son no longer wants to do band or music just because the people at the music shop if I could give them negative 5 star I would who would tell a music teacher to take away a sax that was paid for from a child for no reason at all I hope u go out of business?
18. The Music Shoppe Inc.
Address: 27 E Marketview Dr, Champaign, IL 61820 , Montgomery County , Illinois , United States
I needed someone with a lot of knowledge and experience to tell me what might be the best option for a tenor sax. Seth, at The Music Shoppe, was fantastic. He answered all my questions and helped us set up everything we needed to pick the sax up the same day! They were super friendly and knowledgeable. He also helped me identify the best way to use and store reeds as well as some reeds to try when looking to play different styles of music. So thankful that they will be there to service the instrument when needed because the rent to own plan includes a service agreement. Highly recommend. Don’t make my mistake and buy an instrument without consulting them first. You don’t want an instrument that can’t be serviced by anyone due to being unable to find parts. It might seem like a cheaper option…but it won’t serve you well when you need a repair…which happens more than you might think.
Nathan is a top-notch technician. His work is up to the standard of the Schilke shop, for sure.
I am a music teacher and have come to the Music Shoppe for a long time for a variety of needs. They are always friendly and very helpful. They are willing to order anything not in stock, find music I may not know how to find, and help students that I send in to the store.
Margaret Escobar
Nice staff, wonderful selection, higher end of the usual price range though.
It’s a good place for renting and buying instruments. They repair and provide loaner instruments.
Last time I came in here I had an employee make fun of me/my instrument because it wasn’t high end (which I knew). Now that I work on my own instruments I know better than to put up with snobby musicians like the one I dealt with here. Three stars because I can’t condemn the entire establishment because of one or two rude employees.
Absolutely the most unprofessional shop around ! Straight garbage
I went to get my clarinet fixed and they tried to up sell me on getting all my pads fixed and thought I was a child and were annoyed I came in the store when I came to pick it up. I will not be using these services again because of the horrible service I received from the workers.
Looked at stuff for over 20 minutes without getting attention of any staff members on a very slow day. I literally was carrying a list of items I needed. Prices were way out of line. Selection was slightly better than Guitar Center.
19. The Piano Network of Illinois/Springfield IL
Address: 3700 Wabash Ave, Springfield, IL 62711 , Montgomery County , Illinois , United States
I know I’m biased, but with FOUR locations in IL, this IS the place to find a piano, keyboard, organ, accessories, etc for EVERY player at every level from beginner to professional, or even if you just love music! Btw, ask for me & make an appointment…
Huge selection. Knowledgable and helpful staff. Thanks guys!
20. Mike’s Music
Address: 816 E Main St A, Carbondale, IL 62901 , Montgomery County , Illinois , United States
