Top notch advice and information when I dropped off my instrument. No up selling or pressure. Thank you for that.
Vintage Goodness
So I will say they haven’t had a chance to reach back out and fix the situation. I brought my guitar in for a set up brand new. I know I should have looked and inspected the guitar right away. But I have a before and after picture there was no damage to the guitar again brand new after I got the set up this damage was right where I can see they tried to use the truss rod adjustment tool. I know guitars get slightly dinged up but like come on…..
I will say people were nice, and guitar set up was ok. I will adjust the rating depending if they get back to me.
Edit they called me back right away I bumped up extra star guys were nice about it. I wasn’t trying to get anything out of it I just want it to be a learning experience.
Went to eat at Flacos Tacos.
A great experience and affordable too.
Terrible service and terrible work.
Would never recommend to anyone.
Stay away!
Had a Gibson SG refinished here and it was terrible. Very patchy and uneven coverage. Worst of all was the headstock. I am a little perplexed though, they have many great reviews and other great pictures. The folks there were nice, decent selection of guitars for sale, no other complaints. I’m not sure why my guitar came out so bad.
3. Atlanta Discount Music
Address: 3514 Chamblee Dunwoody Rd, Chamblee, GA 30341 , Outes , Georgia , United States
Super nice non intrusive staff – they helped me find an amazing delay pedal that was exactly what I was looking for – their unassuming storefront hosts a deceivingly large and diverse collection of guitars, it was a really awesome experience
Awesome boutique guitar shop. It’s a little out of the way, but it has almost everything you’ll need! There isn’t tons of parking, but since it’s smaller local store it’s not usually packed.
Best guitar store in the Atlanta area.
Ok people
Always has good stuff.
Great selection of guitars and amps, great staff
Bought a mic cord there a few months back , tried to return it but they said it wasn’t theirs, no receipt,
I know it came from Atlanta Discount, the guy acted like I was some kind of criminal,
I’m 59 years old, been playing for 50 years, don’t need the disrespect man, no wonder Guitar Center is kicking their ass
They weren’t very friendly or helpful with what I was looking for. Their prices are actually higher than most other places I’ve been in. My advice would be to shop for your musical items somewhere else.
Don’t drop your amp here for repair. Paid close to $200 and when I got home, the amp still didn’t work. Total rip-off
4. Jackson’s Music Store Inc
Address: 1651 Horizon Pkwy #500, Buford, GA 30518 , Outes , Georgia , United States
EXCELLENT ! PRICED RIGHT , TOP NOTCH AND KNOWLEDGEABLE STAFF.
I love this music store! Always great service, knowledgeable and super friendly!
Very friendly staff. They make you understand about the different instruments if you have no knowledge about it.
Chad was very helpful.
I like buying local. I got good service on a brass instrument repair. ( I didn’t try to use a pick )
I can say with confidence that the Band and Orchestra repair shop and some really great Teachers are the ONLY REASON to give this company any of your money. You can trust your brass repairs to be flawless. Those are the only positive comments have.
We just went to this place to rent a student flute for my daughter’s first year in band. My first red flag should have been that they told me they, “weren’t sure” if they would rent an instrument for fifth grade. It kinda rubbed me the wrong way. Mind you- the only reason we went to the store in the first place is because the school gave us a flyer advertising their rental options. We sat and waited for them to “process and pull” the rental and print my rental agreement. A different person than I initially spoke with came out and told me that they could not approve me for the rental. I’d say that their standards are pretty stringent. I have a great salary job on my application. I can get approval for a credit card, a car note, but not a student flute? They collect your card and account info. How high risk can it be considering that they can withdraw my 30 bucks every month? I told the man “You know what? That’s ok, I can have my mom come up here and do it, she has great credit.” He then proceeded to tell me that he will not allow grandparents the rent instruments, only parents. Uh…What?? What difference does it make? What about the kids whose guardian is not their parent? It’s just a bit much for a 30 dollar a month commitment and a 400 dollar instrument. He told me of their rent to purchase option. You end up paying 850 bucks for an instrument that retails half of that and pay more than the instrument is actually worth in a down payment. No thanks. He also offered to sell us one for 250. For a first year music student who may end up not liking band? I think not. We took our business to New School of Music 5 minutes down the road and it was quick, easy, and actually more affordable. My husband is always in the market for another guitar (purchase not rent) and we will be getting guitar lessons for my middle child. We definitely not be purchasing any of our instruments or lessons from Jackson’s.
Wasn’t treated with any negativity the employee that helped me was in fact polite. The other one just stared me down the whole time and didn’t say a word.. I see a lot of complaints of employees not giving customers the space to browse and read the owners reply to one saying “Sorry it’s called great customer service.” I’ve spent years in customer service and this was not anywhere close to greatcustomer service. The man was super polite and cool but it was as if they had no one to talk to in days and kept picking up guitars and trying to make me play them while he’s staring at me.. then finally get to “I’m gonna browse and let you know if I have any questions” 10 seconds later I’m asked about my personal travels wanting to know my life story.. Like I said all positive and I don’t mind conversating but I couldn’t even focus to pick out a guitar for myself even when I tried. I just felt like if I had some space to breathe You’d have my business and not an attempt at friendship.I liked the selection and prices but I didn’t want to be in there anymore so I left and probably won’t be back.
Chris at Ruth Guitars is pretty much the only person I trust w my gtrs. I play over 200 shows a year, and trust Chris w all my electronic work, set ups, he’s even lent me a couple custom made LG Series guitars for high profile gigs. His custom builds come standard w superior hardware including premium handwired pickups. From repairs to tone-shaping and beyond, Chris at Ruth Guitars always goes above expectations and over-delivers a product that is eye-catching, fun to play, sounds impossibly good, custom made to your specs, and affordable. Call him TODAY for any repair or maintenance, its getting cold out! You’ll want to get your hands on one of his numerous custom builds (If you can get it off his wall long enough I recommend the black LG model) and start spec’ing YOUR handmade custom model. Pictured below is the TC model w literally too many tonal options to list here. Your tonal palette is only limited by your own imagination. Chris can bring your dream sound to your hands! I wish I could give more than 5-stars!
So, I brought my project guitar to Ruth Guitars that I’ve been holding onto for years. I asked him to build it how he would like it. Oops! Turned out way better than I had ever thought! He was able to install the neck, wire in a crazy cool pick up, added strings and locking bar for the tuners. Superb work! I’ve played several of his guitars and they all have great action and are super comfortable! Highly recommended!
6. Ponce De Leon Music Center
Address: 1060 Dahlonega Hwy, Cumming, GA 30040 , Outes , Georgia , United States
Very responsive to our specific needs, assisted with research and made great suggestions
Knowledgeable staff. Super helpful with finding my particular needs. Will definitely be back there
Knowledgeable kind staff who help encourage musical education. Well stocked with anything you could ever need! Definitely recommend! They even have classes and rehersal sessions!
They did a good job repairing my son’s guitar and were very nice. However, since that last visit, i have called twice looking for audio equipment and have been told twice that the equipment I need doesn’t and cannot exist. The problem is that while I am on the phone, the equipment is in my hand or in front of me and does in fact exist. Its just worn out and I need a new piece. I am trying to save myself a thirty minute drive to a different music store who always have my parts. Please, please just spare me the lecture and just say sorry, we don’t have that in stock.
The store is a complete music store with good inventory.
My son takes drum lessons there and loves it!!! Very knowledgeable about music.
The customer service is awful I definitely won’t be back there every again
Had to make a quick stop to grab a few things. I know it was closing time. I was trying to make it quick. When they started harassing my husband reminding him when they close he left and we took our business somewhere else. Customers want to feel welcomed, not reminded how unfortunate you are to have to lock the door right at 5:00.
7. Music Authority Inc
Address: 123 Merchants Square, Cumming, GA 30040 , Outes , Georgia , United States
I recently moved to the area, and have been looking for another music store that will burn a hole through my pocket. I stopped in and WOW! The main thing I was interested were effects pedals. You never know what brands music stores will stock and these guys have quite the selection! The owner and Antonio are very knowledgeable and passionate. I definitely recommend stopping in the next time you find yourself in need of anything guitar/music related. Thanks again guys, I’ll be seeing you again very soon!
My son Vedant, currently a junior at West Forsyth High School, has been learning piano with Ms. Dawn since the past 6 years. She is the best he ever had as a piano teacher . We are extremely happy with the progress that he has made through the years. I highly recommend Ms. Dawn for piano lessons!!
First visit looking to tune guitar. They gave great advice which I am following. Also women there took great care and listening to fine tune what was best for what I needed and was in no way in rush thank you to the team
Mr.Mark is my son’s Piano teacher and my son enjoys his piano lessons.
I was referred to Music Authority after moving to the area and wanting to continue with my music lessons. I was a little skeptical when I arrived as I’m used to larger big box music stores like Sam Ash and Guitar Center. 2 years later I’m still a happy customer. They have great instructors all with degrees in music and actively play in places of worship and/or gig professionally which was important to me. The staff is courteous and helpful and keeps me informed on what’s happening. They do have a retail merchandise space in the front of the store that offers what I’d call a light to medium selection of quality guitars, amps, drums and equipment/accessories (NOTE: no DJ/lighting equipment, keyboards, recording or HS band equipment here). It’s very convenient after a lesson to shop and pick up those must haves. I’ve bought many things including a guitar that I’m very happy with. They’re knowledgeable, stand by their merchandise and even offer special incentives that the larger stores don’t. They have a repair and service shop that I’ve yet to use but would if needed. Don’t let me forget all the things this place does for young musicians like summer rock camps, concerts, jam nights, open mic nights and more. I wish I had access to a music organization like this one when I was a kid… I’d be a better musician today if I did. Yes, I recommend this place.
Went in for a purchase. Didn’t end up buying, but one of the owners assisted me and had a lot of knowledge to offer. People came in and out for lessons and they were all treated very well… you can see the passion. The store could use a bit of updating, which is the primary reason for 4 stars instead of 5.
Music Authority’s website says they offer services including instrument repairs, however, this is only a half truth. When we took our daughters clarinet here for service/repair, we were told they don’t work on band instruments, they only work on guitars. Very frustrated with these guys after this interaction. I am not likely to return to Music Authority for any of my musical needs.
I just had a horrible experience with this place today. They make you pay full monthly tuition in advance but keeps canceling the classes on a very short notice. And then its your responsibility to keep track of those canceled classes so it can be adjusted next month, let alone expect any apologies from them. My kids used to go there for guitar and piano lessons past few months but today I canceled with them. They cheated me when they refused to adjust the classes they canceled last month. I’m going to call my credit card company to revoke their payment. THIS PLACE IS A BIG FRAUD. BEWARE OF THEM AND GO SOMEWHERE ELSE.
My boyfriend called the store asking how much it would be for a repair and the employee started to GO OFF on him on why he bought the guitar online and stuff and to return his guitar and buy one from the store instead. He was annoyed that he bought it online and did not even verify if they were able to fix it.
8. Pro Music Outlet Inc
Address: 4135 Lavista Rd Suite 210, Tucker, GA 30084 , Outes , Georgia , United States
Excellent store. Staff is very personable, and knowledgeable about products. Prices are very fair. Will definitely be a return customer here.
Great place to get some gear. They also accept Snap Finance if you need to finance some equipment.
My recent purchases almost have me complete in what I need to be fully equipped and loaded for any mobile DJ event. I have more weddings I needed more cordless handheld and lapel mics, I have more bodybuilding shows I needed an updated CD/USB player, and along with just better events I needes more speakers feom the top shelf kike the QSC line. I got it all deon Pro Musix Outlet for a competitive price that I could afford. I live ordering what I need drom Pro Music Outlet.
I needed my hard drive recovered so they recovered it but deleted everything which I don’t believe was necessary just easier.They did put a lot of programs on my Mac but they are all antiquated except 1 and not only that they made it seem like they were putting so much on there but most of the plug-ins need authorization too plus my computer is running way slower than before but Iam glad it’s running and thankful for the programs that do work.
I shopped with them before. The prices are a little to steep now. Good company for music needs, but expensive.
Amazing service and prices. Gotta love them
These people cap Smh. Sold me a 100 mic.
In I end up looking it up smh this same mic is 22.dollars on Amazon. I Took it back right away
Alllllll Cap Over there look up the merchandise prices before u bye
I learn my lesson
Never open, when I visit
UPDATE:
I have visited 4 times, during business hours, only to find a sign saying there are closed for a break.
Great place if you want to buy equipment. Not so much if you want to sell your items . I’ve called the owner about some things I wanted to sell to this location, each time the owner lied and said he wasn’t there or he would call back tomorrow. Very unprofessional if you ask me , if you don’t want to do something just say it .. don’t lie to a customer.
9. Firehouse Guitars & Music
Address: 612 Medlock Rd, Decatur, GA 30033 , Outes , Georgia , United States
Great place. Owner very nice and informative. He even opens up his shop on Saturday for a Bluegrass jam from 12-3 PM!
Always make it a point to stop here!
Great music store here in Clayton. They always have what I need.
Odd hours for a store, most people are working during the time they are open. But good quality items can be found inside. Just wish they’d be open when I could get to them for a purchase.
Cool laid back store. They focus on acoustic instruments, but also have a few electrics, keyboards, pa gear, etc. Mostly focused on affordable instruments. Also they have lessons there. I recommend stopping in if you’re in the area! (I was on vacation from Atlanta).
Great experience but i needed something very specific. The guys working however were of great help and very easy to speak with
It has the “creepy pawn shop” feel about the place. I was eager to leave.
Needed strings about 4 pm on a Saturday, searched music stores near me, I was next door. Lady didn’t care if I made a perchance or not,she was ready to close. Too bad I didn’t want to buy a guitar.
Not very friendly or concerned with helping. Pretty indifferent
11. Music & Arts
Address: 12182 Hwy 92, Woodstock, GA 30188 , Outes , Georgia , United States
The staff here are always super friendly and helpful!
Good service and very knowledgeable
I would NEVER recommend this place to anybody. I preordered a guitar through them a month in advance. When i went to pick it up, I was informed I wouldn’t be receiving it for 6 more weeks. I immediately had them cancel my order and I ordered it online and received it in 3 days later. Fast forward 2 weeks and Music and Arts CHARGED ME FOR MY GUITAR ANYWAYS!! Will never be even walking near this store again.
Watch Your Bank Account Or Credit Card Statement If Renting From Them. They Randomly Charged My Account For About 6 Times The
Amount Of The Normal Rental And When I Called They Gave Me An 888 Number . I Called Them And They Said It Was The Collections Department So After Being On Hold For Over 20 Minutes They Finally Found Out It Was A Mistake And Will Credit My Account Back In 2 To 3 Days.
(I ordered online, not blaming this location.)
I recently had the unfortunate experience of ordering a keyboard, keyboard stand, and stool from Music and Arts, and I must say that my overall experience was nothing short of a nightmare. From start to finish, this company has displayed a complete lack of competence and customer service, leaving me frustrated and furious.
First and foremost, the lack of transparency regarding the availability of the items I ordered is inexcusable. It wasn’t until I called them in late January to inquire about my order that I was informed about the backorder situation. I wasted over a month eagerly waiting for my package, completely unaware that it wasn’t even close to being shipped.
Finally, in late March, I received the keyboard, but to my utter disbelief, there was no sign of the promised stand or stool. Naturally, I contacted their customer service department to rectify the situation, only to be met with complete apathy and indifference. They claimed that they couldn’t help and that I wouldn’t receive the missing items. This level of disregard for their customers is absolutely appalling.
To my surprise, a month later, I received a second shipment containing another keyboard, stand, and stool. At this point, I was beyond frustrated. Instead of providing clear communication and instructions, Music and Arts remained silent. I waited, hoping they would reach out to resolve the situation, but instead, I received an invoice in the mail, demanding payment for the duplicate order.
Determined to resolve the matter, I called customer service once again to explain the ongoing issues. Initially, they assured me that I wouldn’t be charged and that everything was under control. However, my hopes were crushed when, a month later, I discovered that they had charged my credit card for yet another keyboard. This not only angered me but also meant that I would have to pay interest on an item I never even wanted in the first place.
Attempting to rectify the situation, I contacted their customer service yet again, only to be met with further frustration. They insisted that they would not process a refund until I returned the unwanted items, putting the burden on me to take time out of my schedule to deal with returning their mistakes to UPS. This added insult to injury, as it is their responsibility to resolve their own errors promptly.
To make matters even worse, the following day, I received a bill from a collections agency, demanding payment for the keyboard that I had never authorized. It is unfathomable that Music and Arts would make an unauthorized purchase on my credit card, showcasing their complete lack of professionalism and respect for their customers.
All in all, my experience with Music and Arts has been nothing short of a nightmare. They have consistently demonstrated incompetence, apathy, and a complete disregard for their customers’ time and money. Not only did they fail to provide the items I ordered in a timely manner, but they also made unauthorized charges on my credit card and showed no urgency in resolving the matter. I strongly advise anyone considering doing business with Music and Arts to steer clear and find a more reputable company that values its customers. Music and Arts, you truly suck!
12. Town Center Music
Address: 4072 Suwanee Dam Rd NW, Suwanee, GA 30024 , Outes , Georgia , United States
This is your one stop shop for all thing musically beautiful! Owner/manager Aaron has crafted a space where you can browse without feeling pressured or get recommendations on what you need to take your gains to 11. Amazon doesn’t carry charm, personality, and wit but this shop and crew do!
I was having technical issues with my pedal board, and Aaron helped me out so much I got my first official power supply Iso brick from Mxr, this guy knows gear and Amps!!! Anyone in the area has to check this place out! Awsome Gear and Guys there!
I was in need of an immediate re-fret for my #1 (primary guitar); a sonic blue stratocaster build vintage ’89 Fender Custom Shop neck, DiMarzio overwound Area series pickups and a custom Warmoth hardtail body.
Jon Michael refretted my guitar with new jumbo frets and it’s hands down the best refret Job I’ve ever seen. Absolutely flawless craftsmanship. Great price, and super fast turn-around. He threw in a set up and even redoweled my strap peg and a loose neck screw. Can’t recommend their services enough.
I’ll be coming back for any further guitar service needs in the future
Much better store I not been here in a while the past manager was not a music guy or a manger known as a air head I will be back
Good
Taught my kids to play guitar
Went in there a couple days ago. Not a huge fan. Workers aren’t very pleasant people and they come up to you every 10 minutes kind of giving you the hint to leave if you’re not gonna buy anything like you’re in there too long.
Great for beginners I guess. Don’t come in here expecting higher quality equipment and experience. Name of their game is to hook beginners onto cheap equipment (which is totally fine) and get you out. No hanging out in there jamming for an extended time.
Maybe I came in on a bad day.
Took down my review. Owner ultimately seemed to care about his customers. Too bad everything is so politically incorrect. Anyone still remember Archie Bunker?
But to clarify what idiot would try to exchange something opened, like a reed.
Amazon prime still winnnning.
AVOID AVIOD
High prices not helpful run by a guy who looks 40 and still in a garage band no music
background not open late any place better then here. Manger is clueless.
13. JAWS GUITARS
Address: 111 Mountain Vista Blvd #135, Canton, GA 30115 , Outes , Georgia , United States
Great shop, owner is very helpful! He took the time to get to know me as a customer and give advice were needed. Much appreciated!
If you want professional guitar work James is the man will see him again very shortly great place
Brought two acoustic guitars in for setups to improve the action and playability. Jim does amazing work! Now both of these guitars play beautifully! His listens to what you need and really delivers, plus you get quick turn around. I whole heartedly recommend JAWS GUITARS to anyone needing new gear or improvements to your current instrument.
Knowledgeable, friendly owner. Cozy shop and nice environment. Now, if I could just magically learn how to play…..I’d give it one more star….
Cool store no other music stores in Canton owner is cool
As a store, very, very little selection of amplifiers or guitars. Staff is friendly, knowledgeable, and not at all uptight about customers touching and trying out the gear they do have on hand. May be better as a place for repairs and maintenance, but cannot attest to that.
I needed a setup for my Gibson Les Paul and decided to give Jaws a shot because of their overwhelmingly positive reviews. I dropped of my guitar and told the luthier that I was experiencing a lot of fret buzz. The turn around time was very quick and I was able to pick it up the next day. I was told that there would still be some buzz based on my attack, which seemed like a cop out. I asked if there were any high frets and I was assured that there were none. I took the guitar home and played it to find that I was still experiencing buzzing even when strummed lightly. I pulled out the fret rocker to find that several of my frets were high despite what the shop told me. Overall, this was a waste of time and money and I’m very disappointed with the level of service.
14. Jackson’s Music Store Inc
Address: 5485 Westmoreland Plaza, Douglasville, GA 30134 , Outes , Georgia , United States
Austin was Wonderful. He spoke with me over the phone. When I arrived to Jackson Music in Douglasville, Georgia Austin met me at the Door. He assisted me with my 11yr old sons trumpet and I was able to get Valve oil. Great job Jackson Music Douglasville
Great service friendly staff and plenty of great musical products
Jackson’s Music is a good little small town music store. In a town void of music stores this is a nice oasis to get the things you need. They also fix guitars and rent band instruments too.
Nice staff, very polite and friendly. Young sales man could’ve been more knowledgeable about products. But he was still nice and polite. Selection was minimal. Said they would price match or beat other prices so that’s a +. If they were every to replenish there Guitar stock it would definitely be a 4 or 5
Good people
Great help.
I really wanna like this place, but there is a guy that’s been here for years, and everytime I’ve gone in he has been crabby about something. Maybe it’s just a coincidence, but he’s not to cool to the customers anytime I’ve been around.
People there are polite enough, but have no business sense, if you’re not familiar with the music industry they will belittle you. Do not sell equipment to them, they only do consignment (which is a very outdated idea imo), and offer a 70/30% which is higher than typical music shops.
Very unhappy with the service on a product exchange. Came into the store this morning and made a purchase very possibly a four-star transaction. They were very helpful the sales guy that helped us initially. But upon returning to the store to exchange after realizing that the wrong mic cord was purchased the customer service received from the manager was very inappropriate. The salesman that sold us the cord initially apologized that he assumed that we needed the cord that he sold us the first time. So he apologized and went back to get the manager to do the exchange. The manager was clearly disgusted with us because we wanted to exchange the cord that was only two dollars difference in price. We even said that he could keep the change. He was typing on the keyboard very hard and just looking at us and like he didn’t want to be bothered and basically threw the original receipt back at us. Maybe he was having a bad day. He made a comment to the salesman about another customer in the store who was playing a guitar saying “why is he even here?” The salesman said he didn’t know. So maybe the manager was having a bad day.I don’t know but don’t take it out on your customers. I surely will not be back.
15. Forte Music
Address: 2220 Veterans Blvd, Dublin, GA 31021 , Outes , Georgia , United States
Wonderful service and fast. Jason and Tasha experienced at the craft. Get your Music-ON. Lessons & Repairs. New and used equipment, if you ask for it.
Shopped around Atlanta for a beginner electric guitar and amp. Much more expensive there. Was totally worth driving here to buy. Jason is knowledgeable and happy to offer guidance. We saved money, got what we needed and was quick and easy! Thanks!
Love the musical folks here. Kind and knowledgeable about most Questions. .
Seems to be a good place to buy musical instruments..accessories..fair on prices.. would recommend..
Good store. Very helpful staff
16. Megatone Music
Address: 44b Town Sq, Blairsville, GA 30512 , Outes , Georgia , United States
Great Store and a Gibson Dealer,Takamine, Epiphone.
Very knowledgeable owner.
It’s a great music store with friendly people. They know what they’re doing. You can take music lessons, buy instruments and get them repaired there also.
Knowledgeable and friendly staff. The place was nice and clean, and had a decent selection of instruments. A variety of electric and acoustic guitars, 12 string, banjo, dobro, mini, good amplifier selection. New and used equipment, parts, accessories. I went in to make some time while my wife was getting coffee around the corner and walked out with an amplifier. Would come again if I am in the area.
Staff isn’t honest
Dealt with these people on reverb. They ignored my messages, refused a refund twice, once before it had shipped out because the dimensions weren’t right to fit on my guitar. Then after no response for months, I posted on their facebook and they deleted my post. These people are scammers and deceivers. DO NOT DO BUSINESS WITH THEM.
Even a simple order of a single item can turn into an issue with this place. Save yourself the hassle and do not associate with this business.
17. Music & Arts
Address: 5236 Stone Mountain Hwy, Stone Mountain, GA 30087 , Outes , Georgia , United States
The staff is incredibly helpful and knowledgeable about their products.
I love this place! They have all your musical needs
Guys here know their stuff
friendly, knowledgable staff
Se demoran mucho para atenderlo a uno, casi 15 minutos para pagar y no había nadie en la registradora
Great crew and deals
Had five salesmen and three customers. Never got any help. Found a guitar I wanted to buy, but nobody was interested in selling one.
Worst guitar center ever. No one help and just want you waste your time here. Everyone came ask if I need help. After I said I do need help everyone just mention they are busy and sent someone else to help. What is the point for this kind of customer service? Worst ever!
I haven’t been back to that store in years and I won’t be going back again. Under staffed and the ones that are there were too busy talking behind the front counter to give me a hand. I finally went behind he counter to get myself a guitar and was told I can’t be back there. My wife wants to start playing bass so I wanted to get some advice on what to get her so I asked for some help. The guy never came or sent someone else so I figured hey don’t need my business and left. I was looking at an American Strat and amp for myself and bass and amp for my wife. Will be buying online or another store.
19. Music & Arts
Address: 5213 Memorial Dr, Stone Mountain, GA 30083 , Outes , Georgia , United States
Great place for new kids starting out eith their first instrument.
We’ve been coming here for months for lessons and I can’t say enough about Mr. Keltner and Ms. Kelly. They are phenomenal. Such a great staff. Dallas is a great instructor. Overall a Great location highly recommended and we appreciate all their hard work.
Julian is awesome! My 12 year old and I took his sax across the street for minor repair then came to look around. My son also plays the guitar and Julian just jumped right in and started showing him some stuff. They had a mini jam session on the spot. Probably not quite typical but we were the only patrons at the time and my son had the best time! Going back to see Julian for some a extra lessons
It had what I needed, so that was good. However, the staff seemed like they would’ve loved to be anywhere but at work.
20. Music & Arts
Address: 875 Lawrenceville-Suwanee Rd #570, Lawrenceville, GA 30043 , Outes , Georgia , United States
Such a great experience! Whitney is the manager there. She was able to answer all my questions and the questions I had no understanding of in the music world, she was able to decipher and help me as my son starts his journey in the music world. Aaron Ritchie is the instructor that works with my son and his gentle and patient approach is EXACTLY what we needed.
They were super relaxed and helpful for me! I needed my guitar intonated and they did it for me really quickly. Thanks!
This is the ONLY place that was willing to teach my then 6 year old how to play the guitar. Almost a year later he’s playing so very well! Orianna, Mr. Angus, and Mr.Aaron are the best!!!!
Was not impressed by the instruments. Overpriced for the quality
A normally great place, I bought my first bass guitar here years ago and haven’t had a single issue with it. I recently payed and scheduled for a month of vocal lessons. I got my 15 minute trial with the teacher and everything went wonderfully, I loved the teacher. They scheduled someone else in my extract same time, I am unable to come in for any other time and I have yet to even get one full lesson in. This is the first time I have ever been this unsatisfied with this place. I’m highly disappointed and don’t know if I’ll be coming back to this location again.
Great store for most of your musically needs
The employees here are really rude. This guy told us over the phone that they had so many soft case violins in store available so we could come in and exchange. However, when we got there, this woman was really rude and said that we couldn’t exchange and they didn’t have any soft cases. The woman was just sitting in her chair the whole time, being rude and not trying to help. Overall, both of them were rude and we drove 30 minutes for nothing. Not even an apology. I don’t recommend buying from here.
They did not give me the mouthpiece that I need for band and I got yelled at by my teacher for not being prepared for class
They will sell students poor quality instruments on purpose.