The top 17 music shops in Ponts, United States

Everyone at Sam Ash New Haven is awesome. I’ve purchased a few things there over the years, and never had a bad experience. For my last transaction in July 2019, I was helped by guitar guru Big Jim, store manager Bill, and Fender guitar tech Tom. All three were great. Sam Ash New Haven is the premier place to go for all your music needs, and at great prices.

Jordan was very knowledgeable about the instruments. He was patient and helpful and had a nice personality.

Good stock, helpful staff.

No Gibson Acustic gutairs wanted a j45

Nice people, good prices,!

The staff is what makes this place great! Billy, the manager, is a class act who goes out of his way for his fellow musicians

Merchandise walks out the door with disgruntled employees and no one seems to care. I had recently checked the website to see if they had what i was looking for and it said limited stock. Fair enough so i call the store and yes they confirm there is one left. After sitting in traffic for almost an hour and a half because the closest sam ash is quite the drive for me, i finally get there and it is nowhere to be found. They made a feeble attempt at offering to order it and take something like 9 dollars off which basically amounted to not paying the sales tax but i would now have to wait several more days and make the long trip out there again plus i would have to pay for it now for them to order it. Needless to say I declined and left disappointed. But the next week out of curiosity i checked the website and sure enough it says they have it so i call and and the guy says no we had one but our old manager took it but i can order it for you. Again i would have to pay in advance and it would take a week to ten days. So several weeks later yes it’s still listed on the website but is not in stock and no one seems interested in restocking or updating the website. Needless to say i go to guitar center which is about 5 minutes away from me. They’ve been friendly and helpful when i order things it takes maybe 3 to 5 days depending on the items and they actually restock their inventory. I gave sam ash 3 tries and they blew it every time. Go to guitar center in Orange CT not sam ash in new haven.

Very, very limited assortiment of MIDI keyboards, and very unhelpful staff

I called to find out if they had a certain amplifier. The salesperson told me everything “but” what I asked for. Lost a $1,000 sale.

Great staff! Walked out with the best guitar I’ve ever played (let alone owned)

Great place for quality guitars.

if you play guitar and enjoy finer instruments you got to stop in…. the best selection of quality acoustic guitars and a few electrics too for those who like to plug in. They will also match Sweetwater as well. So if you need a new instrument stop in and support a local shop.Very knowledgeable staff as well.

Had a guitar cable when I needed it.

Thé Owners are lousy business

No prices listed

Not many mandolins

My son has been taking guitar lessons with Don. He has been introduced to many artists and looks forward to his lessons. We chose the Music Garage because we wanted our son to learn the basics and build a foundation for playing guitar.

All ways the best

Friendly staff and good price for instrument rentals.

A little hard to find, but owner was very helpful in my search for a solid-woods Classical guitar. Looked at a very nice A/Yari. Has some nice guitars, but he is limited by space constraints. If the f-ups in Washington and the greedy sob’s on Wall St would all drop dead, this store would have a good chance of growing.

Had an excellent selection of strings. Plan on visiting again soon.

I got My sons cello at this store and the bridge was broken and the stand

My Mom has not played her violin for well over 45 years.She and my daughter visited The Music Shop for the first time today and were very pleasantly surprised at the warm welcome and down home kindness that were shown to them. The owner helped her string her violin and now she can pursue her hobby once again. She told me, “It made my day and gave me back the gift of music to fill an empty spot I have had for a long, long time!”

Super nice owner. Shared his knowledge about local music scene and programs. I am coming back!!!

Keith has has done maintenance on my flutes several times and at a reasonable cost. Now all my flutes play much better. He is a flute player himself and very personable. I’m grateful for him and the lovely music shop.

Excellent gear, and excellent customer service. Sending love to Bill E, Chaz W and all at GC. Love my new keyboard my hubby Alan bought me. Thank you boo! ❤️❤️

Super ,, this store are the best ,,,

Very helpful information given by employees. They give great customer service too.

Great place

Nice selection of musical items! Nice staff.

The seller’s are not to good. You have to wait I little for attendant

Nice selection, but the wait for service is interminable. They need to have at least 3 more people in the store. This was during the day on a weekday, so you would think it would be easy to get service. No way to get a deal here; manager was unwilling to budge at all on a damaged guitar with missing parts. I don’t ever go to a GC on weekends (or nights, if I can avoid it) because there is always at least one shredder showing off so loud you can’t hear what you’re trying out.

It’s not what it used to be. The inventory is lacking and the guitars need setups.

The worst customer service on earth.

Woodbury Music is the best shop around of all of your instrument needs! The shop owner Dave, is both friendly & knowledgeable! I have gotten both common things done (fixing of saxophone keys) as well as unusual things done (fixing of a dulcimer bridge) and everyone has always been great! I have also taken lessons for almost three years now, and my teacher Mike is not only a dedicated teacher, but also a very talented professional. Stop by and check it out!

Great honest shop here. Had a great online interaction with Dave via email. Want to know why I trust them? Because they talked me out of a purchase. Ha! Thanks again!

A hidden gem UPSTAIRS. Don’t miss it. Dave the owner is great, and talented. Patrick Gill is the PREMIER guitar TECH in the whole northwest CT region. He works miracles at a very fair price. Excellent teachers, Will for piano and keyboards and Mike for guitar and bass. Better check them out. I only trust my guitars to Dave and Patrick. Won’t go anywhere else. Seriously.

Allowed to browse without pressure but very helpful when asked. They did not have the package I was looking for so they built me one that fit my needs better for the same price. I would recommend this store to anyone looking for musical instruments or repairs.

Very helpful and friendly staff. They were patient and answered all of my questions in a courteous manner.

Phenomenal store and friendly staff, quick, helpful, and professional.

Verry helpful staff

Subtract one star for the most generic selection of acoustic instruments.

Nice people, good selection, small for my taste, of your looking for a big one go elsewhere. Very limited.

I asked two different associates for help with an item on the top shelf today. I was apparently forgetting or just ignored. Plus the product was wayyyyyy overpriced. Found the same exact thing on Amazon for $50 less. For shame

They didn’t seem to be in need of anyone’s business, so I didn’t give them any…

Everything is technically used at brand new prices. Anyone can come in, handle, and abuse instruments with out any control or supervision. Nice place to look at a wide array of gear then buy or order from a reputable dealer.

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Yo soy productor musical, puedo dar clases para básico y avanzado con introducción a mezcla y master

I had a last-minute emergency repair needed for my flute right before a performance, and the staff at Middlesex Music Academy were all so kind and helpful. They fixed my flute in record time, and walked me through the whole process with the highest of professionalism. Thank you so much!

Great place for music lessons and to try out instruments! Has recently been expanded to accommodate more students.

The sales team made it possible for me to afford a piano for my son

I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!

I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).

I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.

I want to give a shout out to the Music Center. My out of town husband needed to practice an instrument during an visit to CT, and at the last minute, the owner kindly arranged for a short term rental for him. During our pickup we couldn’t help but overhear the extremely high quality of teaching and student performance. Even more impressive was the joyful ambiance in this cozy, charming music store. It’s a gem and this community is lucky to have this resource.

Very friendly and helpful staff. Both of my sons have been taking lessons here since Sept. 2016 and have thrived with patient and attentive instructors. Thank you!

A refreshing ,fun atmosphere.
Mary and Mark are professional caring proprietors.
You won’t be disappointed.

First experience here, but guy greeted me immediately and helped me pick out a capo. Nice feature to have a cafe inside.

Great place to get music!!

Super friendly and knowledgeable staff.

Guitar tech could not look at my guitar because he busy making egg sandwiches.

I came in for my introductory ukulele lesson. The place was a mess. The chair I was told to sit on had metal pieces sticking out the side. The AC was not on. The instructor informed me he had been playing uke for about 3 years. I was charged $50 and it was the biggest waste of money. I was highly disappointed.

This is a review for the musical forest cafe. I wish I could have enjoyed the food at this place, but this business is a mess. I came here a month ago on a Tuesday and they were closed out of the blue, so they granted me a 10% discount coupon for my trouble. I decided to give this place a try once again today so I called in advanced, but no one picked up the phone. I then googled their hours and noticed it said they opened at noon (I tried calling at 11:00 a.m.) but that they were opened today. To be completely sure about that, I checked their facebook page that stated, in fact, that they were open. When I arrived to the restaurant the owner greated me and stated that they have been closing on Fridays for the past 9 months and that I should have checked their facebook page prior to coming in here (REALLY?!). After explaining to him that I DID checked facebook he apologized and said he will change the facebook hours for his restaurant and offered to give me another discount coupon. I didn’t even bothered to take the coupon and left very disappointed by the lack of reliability and professionalism of this place and won’t ever be coming back. Places like this just reinforced my belief that going out of business is a conscious effort and wouldn’t be surprised if this happened to this cafe in the near future.

quick in and out

Salvador is to taking good care of us!!! Grazie Sal!!

Go there… support local music

Nice guy and great service so far!

It’s okay.

terrible repairment

My grandma brought two ukuleles here to be repaired before she passed away. They were from the 1940s and held a lot of sentimental value for me, as they were the first instrument I ever learned to play on. After she passed away, a family member went to retrieve them and the store conveniently had “no record” of them. Scammers and low lifes.

Rented a violin during 2012/2013 school year. Throughout the school year violin needed numerous repairs, therefore, I did not rent from them the following school year. Low and behold as reviewing my bank statements I noted a monthly charge from them. Upon calling and speaking with “Joe” I was told that even though the violin was never returned to me after the last repair, I did not officially return the violin. and the charges can not be or won’t be refunded. Duly note that the violin is and has been with them since June of 2013 and the owner acknowledged this fact. I now know why they were not listed as a rental place by the school system. I would never buy from them again or refer any business their way.

I bought a new guitar at the store. I dealt with Chris who is very helpful and knowledgable. The customer service and overall experience were great.

Friendly and talented staff. Watch Ashley and Gabriel in this spontaneous performance!

Great service and super helpful! Everything you need for your musical needs.

Had a horrible experience renting with this store, they refused to help and to give me a refund even though it was their fault, and they did not processed the return properly. DO NOT RECOMMEND!

Disappointing experience with stringed instrument rental. Picked up an instrument, brought it home for child (experienced player) to try and a string immediately broke, likely wound too tight or already compromised at the store. Brought it back the very next morning and was told I needed to buy a new string and have someone else attach/retune. Poor way to treat a customer.

Everyone is helpful.
They have rare vinyl records.

Cool little music store with a certain old-school, pawn-shop vibe. Found a cool, used Kustom powered monitor/mixer and a short mic stand, useful items at a great discount. Enjoyable experience, since the staff was cool and helpful, letting me borrow a mic and cable to test my purchase before buying.

Mi tienda favorita tiene excelente precios de instrumentos musicales y son muy generoso y amigable se la recomiendo a todos

First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.

Was a dj for 30 years and bought and sold equipment all over Ct . I stopped in at lasalle music in east hartford it was a nightmare . Equipment from the seventies store a mess and the staff looked like a Grateful Dead fan with colored hair . So glad I moved on with my teaching at a high school

Went in to sell my cello, the woman that was working there was amazing and very professional. She had to call the owner to ask about the selling price. He had her look up what my model last sold for on eBay (it’s 2021 my dude) and there were no matches so he had nothing to go off of. I paid $1400 for it, I was looking for around $500. He wanted to give me $50. An absolute joke. I’m not looking for top dollar but I’m also not looking to get completely ripped off.

Closed even though the hours said it was open (3 pm on a Wednesday). The place looked like a hoarders attic. Absolute mess.

Excelente lugar para hacer envíos de dinero

Atención excelente lo recomiendo al 100 buenos precios variedad de artículos y artesanías mexicanas

esta muy Bonita

It’s a wonderful

Cositas de México y variedad en dulce y más

Buying from the online shop was fast and easy. My fragile item was shipped quickly and packed well. The item was photographed and represented correctly.

I called to verify the item and spoke to the owner, George himself. He was very knowledgeable and down to earth, a good person. I hope to do business again.

Wonderful place!!!! Totally solved my need. Walked away with TWO guitars…. both were just what I wanted (and needed)!!! Shop LOCAL!!!! You won’t be disappointed.

George is knowledgeable and friendly. He did a wonderful job adjusting the neck on my guitar. I am happy to support this local business. If you need any instruments or gear, this is the place to go.

Meh

If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.

Nice shop

After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.

This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.

Came here for some guitar strings and the employee was super awesome

Quality music school with a professional and trustworthy staff.

The Music Score is now at 2315 and under new management. The store offers lessons for all instruments (including vocal), rentals and purchases on all instruments (including pianos.) The Music Score includes workshops and classes, like Music Together for toddlers, Music Fun Time for small children, and more. Jazz Band is held on Wednesday nights, Open Mic every last Friday. Other fun times are held, like Karaoke, Music Movie night, and Game night. Events are held about four times a year like The Frozen Spring Thaw, Open Houses, Christmas parties, recitals, new years for kids, and more. This store has a little of everything and caters to people from newborns to senior citizens. When you walk in the door you are part of the family and the teachers, associates, and owners take pride in caring and educating. A true mom and pop shop who are part of the community and helping it grow.

Very knowledgeable and friendly.

My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.

I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!

Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.

Finally got to visit after doing some business over the phone 18 years ago with Pete. Great inventory, selection and people. One of the very best examples of why we need to support local businesses and how great a family can run them!

Great store! Love the selection of Ernie Ball Music Man instruments.

Prompt and professional! Recently purchased an SBMM Majesty guitar online and it came in perfect condition with Dubaldo only upgrades, Will definitely recommend them and will be making more purchases in the future. Thanks Dubaldo team!!

Great service

They were very kind on the phone and in person. Let me play test a mouthpiece

I have no complaints. Everything was neat, and the gentleman at the front desk was helpful. Just out of curiosity, I was wondering why this Music & Arts has a different logo on its sign from all of the other ones (it’s blue and the font is different, as opposed to the standard red).

As a former employee I felt it to be a very welcoming environment. There were times that it did get busy but we did our best to help every customer that that entered and greeted them as they entered. It’s nice that it was a small store that way it could provide more interaction with customers which lead to some very fun conversation.

The prices are ok. The parking can be tough. The person working the desk was dismissive of my questions. Not a lot of inventory on display. They seem more about instruction.

Sales staff were not super knowledgable. We rented our son’s violin for school through them and billing was always an issue even though it was on monthly automatic payment. Glad the saga is over.

Thank you for your service n attention. Thank guys for helping me to pick the perfect gift for my wife.

WARNING! WARNING TO PARENTS!! DO NOT USE THIS SHOP FOR RENTALS! Should be ZERO stars.

We rented from here for 5 years, the first 4 went off without a hitch. This year has been an absolute nightmare. We rented two instruments, same address, same name, same payment. ONE account had no issues, the other the local store put in the wrong address (where we have never lived). Over the last 4 months I have called their headquarters, left messages, emails, etc. trying to get a paper bill MAILED so that I could pay whatever was owed. They were incapable of sending this, and every time I called in could not even find the right account or would tell me everything was fine and they did not know why I was being contacted. When asked why they could not have looked at our other rental account for the correct information they were stunned into silence. Absolute incompetency from the sales staff all the way up to the billing department supervisor who assigned our missing “account” to a collections agency and then gave us the WRONG agency. Save yourself the trouble and stay far, far away from here.

Very bad and rude customer service, hang up my phone.

Don’t rent any instrument from this place. People are very rude. Calling customer service takes forever to get someone on the phone. Unfriendly customer service, supervisors don’t want to talk to customers. Find another place to rent instruments for your children.