Miguel did superb work on my strat. It is fun to play again. Appreciate the quality of your work Miguel. Thank you.
Pretty low stock
Its a good place
I’d give guitar center five stars, but the corporate buyout still affects me.
Literally every single thing I looked at in the drum department was mislabeled.
Half of the items you buy is either an open box store display, or a used broken item. They will still charge you for the new item price, which I always contest them whenever I receive a used or open boxed store display item. I always return until they get it right. Just a warning if you shop their stores or website.
Didn’t have what I needed. Not very informed on there other locations. Not so customer friendly.
4. Music Educational Services
Address: 77700 Enfield Ln STE C1, Palm Desert, CA 92211 , Riverside County , California , United States
I came in here because I was interested in learning to play an instrument. Everyone here was knowledgeable and helpful and friendly and were able to get me started pretty easily. They have some nice instruments for rent and offer lessons. I’ve been to a few music stores and this is probably the best one I’ve been to for what I needed.
Fast and efficient. They are very knowledgable and easy to communicate with. I enjoyed my repair experience and will come back again.
The best attention. Thanks so much
the employees who work here have a great attitude and will help you with whatever you need the prices aren’t to high and they have good quality for their products. this is the only place i go to, to get any thing i need for my guitar such as picks and straps. I highly recommend shopping here!
Update: We had a recent issue with being given much higher pricing on an instrument we rented than initially quoted. However, the manager got involved and, while the price we paid wasn’t what we were initially told when we first rented it, the final price that we ended up paying for the instrument was fair. It’s a good store. There just needs to be more consistency among the staff so that customers feel that they can trust what they are told.
Things have changed at the music repair shop within the last year. It’s all about money and not customer service and satisfaction. On top of that I had a conn 6m alto saxophone that I took to them over two years trying to get fixed correctly and after shelling out over $500 I repair costs I finally took it somewhere else who guaranteed to get it fixed right and said they never fixed the problem.
7. Music & Arts
Address: 3560 Riverside Plaza Dr # 408, Riverside, CA 92506 , Riverside County , California , United States
Loved it I give it a 5 because they help me find my tenor sax reeds
Love these guys. My new go to music store.
THE BEST!!! During these covid times, many items are hard to get, but Samantha and the whole staff are GREAT at finding stuff through their connections and getting it within days! Truly amazing. AND when i made a special ordered, and it was not what i expected, they took it right back with NO problems! This happened TWICE!! I am a professional musician and teacher, and I need high quality gear and customer service, and like I said, they truly are the best music store! THANK YOU SO MUCH!
Nice people and very informative. Prices are reasonable and a good collection of instruments.
Large selection of musical instruments and the staff don’t mind us trying it out. Good service and selection.
Probably the best customer service that I’ve gotten in a music store. The only reason why I’m giving a 3 stars is because they outsource there guitar repairs to someone who has absolutely no concept of quolity assurance or even knowledge of how to do a standard set-up.
IN SHORT go to the store for lessons and to buy stuff while feeling really welcomed, BUT for the sake that is all holy with electric guitar repairs; DO NOT TAKE YOU’RE GUITAR THERE FOR REPAIRS.
They wont give back my deposit of $35 for fixing my guitar but they never touched it. My guitar just sat there for 4 days. They kept telling me it would be ready in a day. Then a week. Then a week till he could get to it. It just took it back. I will figure out the $35 later. The really tried to hold my guitar hostage and were rude as rude gets
just a reminder to anyone in the inland empire….stay away from music mikes…the manager Gerald is an extremely rude-arrogant-shady person. ….for those of you that have known me-you know i am an honest guy…..one of my old students told me he got into a physical fight with a customer…and lost ofcourse(his mom was on the jury for the trial)..ive already informed past and present students about this guy and not to my surprise most of them already didnt like the guy at all..i was also fronted off rudely by this jerk 2 times in 2 weeks..if i were to stay one more day i worried i would be putting him in the hospital for how i was spoken too..the store also has a 500 dollar pa system of mine and they are claiming they dont have it now…yet,one of the employees remembers very clearly…maybe a thief in the house too??? unfortunately,until the owner intervines,music mikes in riverside is going to continue to go downhill… .
Rude employees. When I’m dropping 93 dollars in your store, I don’t appreciate jokes like “let’s see how much money we can take from you today” or “it’s double price day”… Will not be going back.
8. Guitar Center
Address: 72-399 CA-111, Palm Desert, CA 92260 , Riverside County , California , United States
Friendly staff. Good selection, but the dry desert air hasn’t been kind to the poor guitars and basses.
Excellent customer service
I like this place.
Clean & neat.. helpful employees.. didn’t have what I needed
They do what their name implies
If your looking for pro gear for the tour this store may not have it. The keyboard selections are few but not for the studio or stage. Nord keyboards are not in stock or expansion units for Pro Tools are not readily available.
The staff was great and knowledgeable. The store is small and not as large as their other stores but worth the look. They do have a great wall of guitars .
Been there twice. Zero customer service. Ended up ordering through Amazon both times. Won’t be giving them a 3rd try.
I have been a longtime customer and I have seen the customer service dwindle and their product knowledge is now practically nonexistent. I would not recommend buying from them as you can find better deals online. There is no benefit in becoming a customer of theirs. Service is bad, knowledge is nil and prices are high.
Been calling for hours and no one answers the phone nor emails.
9. Music & Arts
Address: 3800 E Vista Chino Suite 4, Palm Springs, CA 92262 , Riverside County , California , United States
Hidden gem! Wonderful, knowledgeable staff genuinely happy to help. Bianca, Andrew and Abel are true rock stars. Give them a call or better yet, go see them and you’ll be sure to leave with a pep in your step along with a fabulous instrument. Whether renting or looking to purchase they’ll find the right fit for you.
There are young adults that works here, and they have the best customer service ever! They are very knowledgeable and helpful.
Very nice people, helpful with my violin repair and was able to setup classes for me.
Greg did an excellent job fixing my sons guitar. Will be coming here again. They are so friendly and great service.
Greg did excellent work on my vintage Martin. His attention to detail has brought my instrument back to its full playability! All work was done as described and in the time frame indicated.
Took my Stratocaster to Greg for a fret dress and did a great job!
I called and asked to help with picks installation the guy said they have too much work and I should fine specialist elsewhere. I ended up doing it myself.
If I could give them negative stars I would…I waited almost 2 years to get my amp back…Brian never picked up my calls, when I went in person he was out on “vacation”. After finally getting it back he turned on my “fixed” amp and smoke was coming out further damaging it….he didnt charge me, but overall the worst busniness Ive ever encountered..
12. Meuse Percussion sales & repair & psalms with 33 Music store
Address: 12874 Brittany Rd, Desert Hot Springs, CA 92240 , Riverside County , California , United States
Customer service is horrible. They won’t answer the phone and none of the products actually come from LA outback, they are drop shipped from a different company. I had to get ahold of world percussion USA to get a tracking number. Also I just found the same exact didgeridoo on amazon for $35 compared to their price of $57. The products themselves are really good quality though. But I’m not giving LA outback credit for the quality because they don’t make them.
15. Crafted by Christoph
Address: 54110 Avenida Herrera, La Quinta, CA 92253 , Riverside County , California , United States
Cristopher has Joy, love and commitment to his craft.
I came in to have strings replaced.
With care that exceeds my own, he was able to solve problems I had no idea existed. Through his process
He meticulously documented and photographed his work, witch he shared with me every step.
After his thorough work.
I now have a guitar which I had no idea was so beautiful.
I am very grateful to have met Christopher, his services are worth more than he charges.
Christoph took in my guitar that I purchased for $300. Brought it in because of buzzing on high E string. Christoph got to work and made my guitar the quality of $700+ I couldn’t be happier how my guitar turned out. Now it’s completely compatible to my play-style.
5 stars for the great customer service and recommendations. I purchased a melodica years ago and I have loved to play it ever since. Thanks Pete’s.
Really great service and great prices
I just moved to Menifee from San Diego a few months ago. I recently had my Strat in for repair (Volume Pot) replaced and had Mike do a thorough overhaul and Setup. My guitar hasn’t sound and felt this good in many Years.
Thanks Mike Great job and much appreciated!
Highly recommend! Gary
I had some questions about a guitar repair on 9/23/14. I called to talk with Pete but he was not there. I talked with someone else about the needed repair. He couldn’t help me and when I tried to get some more information about when Pete would return he was non-helpful and then he told me that he had “a room full of customers.” Or in other words, this phone conversation is over. Am I not a customer? Just another employee filling a seat over there. I gave 3 stars for my rating only because Pete is awesome, but my experience with his fill-in was in complete contrast to working with Pete.
In a era when local music shops are hard to find this one is a gem. Great service, great staff, fair prices. Their guitar techs are top notch and extremely reasonable…
I’m so glad they got rid of “Dr. Evil.” It was the best decision they’ve ever done in my 20 years of coming here. Buying guitar strings from him was like pulling teeth. I heard he was eventually assaulted, which is unfortunate and kind of reflects on the managers for not getting rid of him sooner.
The bearded gentleman that replaced him is worth his weight in Gold.
Give that man a RAISE. He deserves it.
I cant say i have been to alot of music stores but this is defiantly one i wont be going back to watch out for the middle age bald guy. Literally the rudest most obnoxious man i have ever met in my life. DONT GO
Very obnoxious dude
Place is so uncomfortable. 3 people working. Complete silence. Just staring at you. Wanted to look at guitars but felt so uncomfortable.
Got my guitar customized,with new pickups pickguard and setup,she looks feels and sounds awesome guys, I love it! Excellent work,way affordable,can’t beat this place..
I love this shop, great quality gear, instruments, accessories and a diverse selection of vinyl. I have a local place to buy drum sticks, etc. \,,/
Great music store in Hemet right in the downtown area. Good selection of guitars & bass guitars. I just wish they had a larger drum section with selection of snaredrums & cymbals.
Record selection is hit or miss but ever growing and well priced
Great selectiob
This is a very nice local music store, but it is also a very arrogant and unfriendly place if you do not fit their desired profile. I wrote the owner before posting an adverse review, no response. Too bad, but they are the best excuse for not supporting local business.
Terrible place. My son took 2 of his beloved guitars for consignment sale. Every time he called to check on status, it was a different excuse as to why they had no time to answer his questions, or just said they were too busy and would have to call him back. They have NEVER called back. My son went last weekend to pick up his guitars, only to be told that they were SOLD!!! To who?? My son never received a penny!!! Ripoff!!! He was told the manager would call him right away. He’s called every single day to get restitution, no manager, no contact whatsoever!!! They sold his guitars and kept the money!!! Scam artists!!! DON’T DO BUSINESS WITH THEM!! DON’T TRUST THEM WITH YOUR GUITARS!!!
Over priced on everything…service has gone bad
20. Rockwell Guitar Repair
Address: 74304 CA-111, Palm Desert, CA 92260 , Riverside County , California , United States
Rocky set my new guitar up and it’s glorious. Totally recommend.
Rocky is rare find – a skilled artisan who really knows his craft. Rocky attended to my husband’s new Martin D42 project as though he was was his personal guitar pro while on tour. Quick turnaround and really fair pricing for this kind of expertise.
Rocky is a PRO he’s been my guitar doctor for many years. I don’t trust my guitars to anyone else.
I wouldn’t let this guy work on a cement block. There is a reason his name is rock..that’s what he uses to work on your guitars.
