I needed to find 2 screws that was impossible to find So, they took 2 screw which were the same size 6 32, accept too long, they shorten them, also screwed them into the antique light fixture double check. Charge me 36 cents for their time and the screw. The light is working.
The staff is very kind, helpful and knowledgeable. They are always willing to suggest ideas that help me with my sometimes odd projects. Their customer service can’t be beat. I always leave having everything I need. Small town hardware store with employees that have a heart of gold.
They made me a dog chain .to my needs
Bought my kids a hamster. The cage was twice as much as “big box” stores but I did it to support my local small business (I’m el-cheapo ♂️)Sales girl was friendly and helpful.
Very helpful customer service.
Half the fish are dead
This as a hardware store is awesome. The pet store part , not so much. I dont know how it stays open as dirty as it is, and the fish always seem to have ich.
2. Dollar General
Address: 1000 1st Ave, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
Low on money? Still need to get 2 pages worth of stuff for your house and your brother and parents houses? There’s no better place to get it all from.
Love this store…
Has everything you need for cheap prices
Over priced for a lot of there stuff especially the off brand stuff
Never had a problem finding anything here.
Nice store and people but the line gets too long so it takes a long time to check out.
I left items behind and tried calling them it says lines busy all the time I just want my cheesecake and my Twinkies and the personal checking us out severely slow. Like on purpose took forever to have a few items scanned me pay won’t be out the door
There not doing American express serve account right there charging for reload fee an other are not ok
it’s ridiculous how you have to stand in line to pay for what u want if one of the clerk’s is on break They won’t come out n help their customers or their co-workers…It’s sad when there’s 5-8 people standing n line to check out WHAT EVER HAPPENED TO CUSTOMER SERVICE….?!
3. Chakra Tree Crystals
Address: 221 1st Ave, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
So happy I found this shop. The sales associate, Margo, I believe was her name is phenomenal. She has so much knowledge and is just downright FUN. I seen a comment on here earlier about someone being ‘gawked’ at during their visit and I can honestly say my experience was the complete opposite. in short, this has become my new crystal haven, lots of rocks of various shapes/finishes at a very fair price for being in such a small area.
Amazing service, knowledgeable and friendly staff, large variety of crystals, incense, books, and so much more!
This store I absolutely love. Has a large variety of crystals, stones, jewelry, singing bowls, and so much more. They staff are wonderful people. I differently recommend this place.
I stopped in here for my first time the other day. Their selection of items was great but I felt like the behavior of the owner and who I assume was the medium that works there was inappropriate. The entire time I was in there they were having a conversation and spoke harshly of multiple people. Not in hushed voices either. I felt ignored the entire time I was there.
I had hoped for it to be a place of positivity, learning, and healing but that was the opposite of what I found. I overall left a bad taste in my mouth and I will not be going back.
Good for sound bowls and have a huge selection, but not a friendly environment. I was just glanced at the whole time while trying to make casual conversation and the lady’s behind the check out were rude.
Staff was not welcoming… Clerk was being unprofessional during the length of my visit. Unwelcoming and unprofessional environment, will not be coming back.
4. Sophie’s Cafe
Address: 1204 W Rock Falls Rd, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
A comfy cozy cafe with amazing food and drinks! Oh and you can’t forget their 5 star home made cinnamon rolls!
Thank you for letting me take a nap in your parking lot,it means a lot to truck driver’s
My kids loved the Mac and cheese!
It’s a very comfey coffee and snack hang out .
Very clean .
The atmosphere here is always nice and peaceful. Clean cute place! The food is great usually. This time though my husband’s breakfast sandwich was missing the Bacon that he paid for. The cook dropped the ball on this one i guess, as I was told. But it just caused more waiting for it to be cooked and we always have such little time before my husband had to get back to work so rhat sucked! Lol. ♀️
Also, I may have been overcharged for a delicioso lemon, Blueberry muffin I purchased. The girl thought i had meant one of the jumbo muffins and so already had rang it up as such and then gave me the smaller one i had actually wanted. I figured there’d be a price adjustment but nope! ♀️
Great spinach and feta danish
Expensive and not very good. I wanted a white chocolate frappe and I got a white chocolate iced coffee. Friends coffee he couldn’t drink said it was watered down no taste. Won’t be going back
Was told by a friend to stop in and check it out and I was not greeted when I walked in stood there for a little while before I was helped I wasn’t sure where to order due to not being there I got a Carmel frappe and it was awful tasted like blended ice milk! With whip cream and Carmel on top 10/10 wouldn’t go back! I also was gonna ask about the menu and other drinks but the lady helping me didn’t seem very interested due to getting a phone call with a big order.
One of the worst breakfasts I’ve ever had. My wife got Mac and cheese with coffee. I got a Gatorade with a monster grilled cheese and fries. The grill cheese was anything but monster. Soggy with all the cheese leaked out. The slices of bread could have fit in the pull of my hand. The Mac and cheese was under cooked. Literally only thing good was the fries. All for the awesome low price of $38.62. Never going back.
5. Walmart
Address: 1901 1st Ave, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
The people working at CLS are very friendly, helpful and prompt at ringing up customers purchases as well as accepting/getting donations from persons showing up with those (at their back door donation area.) The store is always kept clean, neatly organized and easy to stop in quick to look for a particular regularly sold type of item!
Most of my clothes come from here. Clean shop and nice people. Literally a Godsend for me.
Awesomeness
Nice shop. Not a lot of mens clothing but some good stuff. Mostly clothing shop
Make sure to call ahead to see if open. A wonderful staff of volunteers working for a great cause.
It’s a small thrift store that sales donated items. They have good clothing and a lot of womens shoes, knick knacks, dishes, sheets and curtains.
Its so so
Ok they don’t have much for me
Dont take cards when asked acted like customers have time to put things back and leave to get cash and drive back could tell ppl so they dont waste there time shopping to be told put items back
7. The Speakeasy at La Bella Notte
Address: 102 W 2nd St, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
A very unique find in Sterling. The atmosphere was great, relaxed, yet fun and welcoming. The food was great! Tried the sushi and will be back to try the Thai food. The staff was very friendly. The owners were there and made time to chat and help with questions about the menu. Really good place to try!
Very nice place..great atmosphere..
Nice place, they were just getting started on before the pandemic hit, but it has a nice feel to it.
8. McDonald’s
Address: 1003 1st Ave, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
I go late at night…staff is always happy and my food is Hot n the way I ordered it…keep up the great work ya’ll❣
They typically mess up my order but not every time. Slower on the timing than others.
Quick and friendly service today going through drive up on holiday weekend.
One of the World’s most popular fast food joints, McDonald’s is a franchise fast food restaurant that most everybody knows and loves.
Rock Falls McDonald’s falls short of most of the other McDonald’s restaurants I’ve visited in the past. The staff is friendly and the restaurant just underwent a renovation and has upgraded to a more modern look. The Playland area is fun for kids and the store sports two television sets, one tuned to cartoons in Playland and one usually tuned to The Weather Channel in the dining area.
Unfortunately, Rock Falls McDonald’s is plagued with extremely slow in store service as the Drive-Thru takes priority. Also the store cleanliness could be a LOT better. It has been my experience that the breakfast crew works slightly faster than the lunch/dinner crew but the tables and drink area are usually quite a mess no matter the time of day.
If you’re looking for a meal, a snack or some affordable Dollar Menu items then Rock Falls McDonald’s is the place to visit. Your Drive-Thru experience will be well rewarded, however visiting in store can be hit or miss.
Terrible service ask for coffee with cream and sugar got lukewarm coffee straight got a burger and it was cold and nasty taste like cardboard
App wouldn’t let us use it. This has been an on going problem with the app. They need to figure out why this keeps happening.
Mc Donalds in rockfalls I’ll sucks. They had us pull up and wait for our food and when got home to eat it it was just thrown together and it was slop. Never go there again!!! I don’t recommend anyone to go there!
9. Redbox
Address: 1700 1st Ave, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
It was good service as always. I recommend save. Lot to anyone.
Very competitive prices and very good service and a good variety could be a little more but I understand room would be the problem
Good
Not as great prices as I thought it would be especially on meat. Didn’t have bone-in chicken breast which is what I was looking for. But GREAT PRICE ON A GALLON OF MILK!! Bring a quarter you need it if you’re using a cart!
Cheap and easy
There were several people in there without masks on & they were never asked to wear one. I see it all the time at that store . I will no longer be shopping there .
My experience, unfortunately, has more to do with mask wearing than it does with grocery purchases. It is frightening to go into a public place where people care so little about others, that they are unwilling to do the very least that can be done to protect others. Sadly, this has become politicized. Simply put, it’s science.
Save I don’t think so.
11. The Cooler
Address: 311 W 2nd St, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
Place was on fire for a 4-8pm show. Staff was great. I watched the owner kindly escort a lady who had a little too much to the patio to get some air. He stayed with her to make sure she was okay. I wouldn’t expect the same if you plan to overindulge but it says a lot about the character of the people there. We had a blast and everyone was cool!
Coolest Live Entertainment bar in town
Cool little joint
Great service
They had a good band (sunset strip). The staff was great. It was very hot inside and this made it hard to enjoy the show.
GREAT SERVICE, THAT’S ALL I HAVE TO SAY
Last night my uncle was beat by a worker that we believe was under the influence while working. We have filed a full police report and our family will fight for this situation. We have numerous witnesses that say my uncle dis absolutely nothing but enjoy his time like everyone else.
Use to really love this place. Brought a group of family in there. 2 bartenders and maybe 25 people inside the bar. Waited 10min before anyone even acknowledged us at the bar. Both bartenders were chatting with each other and outside smoking more than taking care of customers. Sad to see whats happened, use to be a really fun time.
Took to long to get drinks and unfortunately had some very rude patrons
12. Redbox
Address: 1901 1st Ave, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
This is the nicest place to go and sit out on the patio and enjoy some ice cream! Super friendly people and it’s the best ice cream I’ve had.
What a hidden gem! We stopped for ice cream while visiting Rock Falls. Amazing outdoor seating (indoor too). Toys for kids and adults. Best ice cream ever!
Charming venue. Made me forget that I was in rock falls. Aesthetic is is reminiscent of a mom going on Pinterest to decorate their backyard. Icecream was mediocre. Outside seating was nice but inside had a very strange smell. Hoping to try some of their specialty items.
14. Rock*Star Donuts
Address: 121 E 3rd St, Sterling, IL 61081 , Rock Falls , Illinois , United States
Absolutely the freshest doughnuts in town. If you haven’t tried them you’re missing out. Great service, Great prices. Stop in say hi to Rockstar employees! Guarantee you’ll be back.
Donuts are nicley sized portions and they taste great.
Came in for the first time and was blown away with how good the donuts were! I got the biscoff one and I’ve never had a donut so good before! The cannoli was amazing as well! Cute little place would def recommend
Donuts were so good! Such a variety. My Chai was ok. Will for sure be going back!
Loved the vibe and the friendliness was wonderful. I do have 2 things to think about for improvement. I ordered 6 donuts. They were placed in a box standing up which caused all the donuts to stick together. Your donuts are so beautiful I think they should be packed laying down as not to ruin the tops which stuck to each other. Secondly I ordered 1 Bismarck and 1 Angel cream and the inside cream on both was only a teaspoon worth of cream. That was very disappointing. Can this be considered?
Thanks.
15. Arthur’s Garden Deli
Address: 1405 1st Ave, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
Went to this location. Loved the hot ham sandwich. Pasta salad was full of fresh veggies. There’s no salad bar right now. Lovely turtle desserts. The 4 inch sandwich makes a nice snack. Hip vintage decor. Thanks smiling pickle man for beckoning me in here.
Their Work of Art is the best sandwich I’ve EVER eaten!
It’s the best sandwich in our 3 towns
Good food made in a timely fashion
There’s always that tough choice of going to RockFalls or Sterling location. The last time home we chose the RF location, probably won’t be doing that again. When you drive up & no line no customers in sight, you have a moment of this is going to be a great experience. We ordered through drive thru, I asked about the quality of a product & the cashier immediately seemed flustered. I ordered quickly cause I felt like I was upsetting them. Our order was complete we took it right home. The soup was scolding hot had to be cooled off completely. The turkey sandwich I almost thought they forgot the Turkey slices. Unless maybe they changed there menu portions. Idk. Food was still okay.
It was not as good as I hoped and the kids that worked there could use costumer service training.
I’m sure the locals don’t care or already know better but if you’re a traveler let me save you some time. Go to the one in Dixon. All of the kids I’ve had the misfortune of encountering in the workforce of this town are rude and lazy. And they can’t make a sandwich. It’s definitely not worth the irritation.
It was ok for a small town. The sandwich was pretty bland and so was the soup. I had hot pastrami with the potato soup. Both needed more flavor. Plus the service was not very friendly.
Wasn’t what I expected. Disappointed.
16. Showplace Antiques & Treasures
Address: 307 1st Ave, Sterling, IL 61081 , Rock Falls , Illinois , United States
Huge antique mall! Biggest in the area by far! 4 floors with tons of variety. Cash only, there’s a bank down the street for ATM access.
The place had four levels, lots to choose from. The staff was extremely helpful.
A cute antique mall in the downtown area. Lots of decor and gifts stuff.
Love shopping there !! Only thing is, they only take cash or check. No credit/debit cards
I agree with something another person posted. Not a ton of antiques… but there are a few items that are true antiques. I also agree it’s more of a flea market. The thing I’m most surprised by is that a friend and I were on the third floor and a man came around the corner, told us the place was closed and rushed us out and down the stairs as he shut all of the lights off. There was a mother and young children behind us that were very nervous. I felt like I was in trouble. Was I supposed to set the merchandise I was purchasing down? Like – I’m confused. I get that you’re closed but to shut off lights while I’m trying to find my way out while not running into anything, including a tight hall of glass, was a little disorienting and off-putting. I finally get to the checkout and after all rung up I was told they don’t take cards. In my opinion, I was very uncomfortable at the end which tainted my experience. I most likely won’t be back due to that. It was very panicked feeling.
Someone went to the make it look like antiques
17. The Rusty Fox Alehouse & Wine Bar
Address: 1 E 3rd St, Sterling, IL 61081 , Rock Falls , Illinois , United States
I’ve hosted board game meet ups here. It’s cozy, inviting, classy, and has an excellent selection of craft beers, fine wines, and top shelf liquor. You should drink here
Excellent selection of craft beer, wine, whiskeys. Can order pizza and apps. Nice relaxing atmosphere.
great selections, very nice themed decor
Really chilled place….great place if you want to relax and enjoy your conversation
The selection of wine, drinks, and whiskey was wonderful, as was the atmosphere. Will definitely come again for drinks and maybe a cheese tray. But the Chicago style pizza—sorry but it was bad. It was barely warm and I had a Digiorno pizza that had better taste. Was very disappointed as I was craving a true Chicago style pizza and this was the only venue that offered one. Needless to say, we did not take the leftovers.
Bought tickets ahead of time online for a comedy show, and was told to squeeze in some place. The whole point of buying tickets was to make sure we got seats together. Very poorly managed. Do not recommend?
18. RB&W District Park
Address: 201 E 2nd St, Rock Falls, IL 61071 , Rock Falls , Illinois , United States
Great craft store with a little something for everyone’s taste!
Love my cup and so does my husband lol
Such a wonderful place to find UNIQUE PERSONAL gifts ..loved it ! Great place to go for gifts ! Clothes are cute variety! And customer service is so personable! Would definitely return
Helpfull staff. Had order ready on time
Lots of cute home decorations, as well as clothes. I really liked a couple dresses but they only had them in plus sizes. Friendly service, the one person helped me check sizes.
20. Only the Best
Address: 705 W 3rd St, Sterling, IL 61081 , Rock Falls , Illinois , United States
Great place to shop if you are looking for upscale used clothing. Clean. Well maintained. Friendly.
I was followed around as if I’m going to steal something from a second hand store… Never going back
I bring Michael Kors and coach there to sell and see $1 maybe $2. I should’ve been more patient and sold my items myself. I won’t be bringing anything else to sell here.
It’s the lack in customer service and all the awful reviews for me community needs to let’s BBB know of all these awful experience I will neverrrrrr ever spend not 1 cent here
