Stopped by to browse and was pleasantly surprised by the kindness and knowledge of the staff. This is a well stocked, beautiful little music shop and a must stop shop for any musician or aspiring musician.
Helpful and friendly staff. I needed to order piano music from the same composer at two difficulty levels. I was then able to hold the hard copies in my hand and determine which book best fitted my piano student.
They were very accommodating during the whole process and there was no pressure to purchase either book if they did not meet my needs.
Always a pleasure to work with kind and reasonable people.
My son is taking band for the first time this year. The associate made the process of renting his instrument totally painless. All I had to do was fill out a little paperwork and pay. We were in and out within 10 minutes. 🙂
Just want to say that I am a fan of this store. I think they do a great job at helping people find what they are looking for and have them leaving satisfied with their musical purchases. With that being said, I want to make a point that only having one store closer is unsafe. Multiple times in the past year I have heard of there being theft. I’m concerned for the employees’ safety and customer safety.
Protect your employees! They make the company money!
Very knowledgeable and helpful staff.
Friendly and helpful staff! Clean and distance with masks observed! Awesome place to learn music as well as purchase quality music products.
The worst place ever.. Always pay my rental before its do and yet still get notices in the mail saying not paid.. They never get the billing correct.. I even got a collection letter 2 months after I even returned the instrument in and have proof of paid in full yet they say it was a computer problem.. This place sucks.. Never doing business with them again..
I was very unhappy with the way this store sold us an instrument after we rented one for over two years. We qualified for the rental credit and it was given to us. The problem was that they valued the used rental instrument at $800+ and they sell the same one brand new for about $470. The reason they do that is that there is a clause that states that when using the rental credit one must buy an instrument that cost the same or more than the rental so they jack up the value of the rental. We were told that we couldn’t buy the flute we had been renting and could not get a new flute because it wasn’t equal or more value to the one we had been renting per terms of our agreement. They said that our only option was to purchase a used refurbished flute from the warehouse and it would be sent to us. We feel that this is a very shady way to do business. Not recommended. Updated; Thank you for your reply too, owner of the store. I have already sent an email but thanks for suggesting it.
One of the worst experiences I have ever had dealing with incompetent employees all the way up to management (heaven) to even cooperate , I’m so thankful I no longer have to deal with any of these people again especially the guitar instructor, I did not appreciate every little comment he made about any of the equipment we brought in to shame my child because the items he brought in were passed down from his grandfather , I also find it way more convenient to order my items on Amazon for a much lower rate and to not have to deal with individuals that are looking to charge me an over priced rate , I gave a small shop a chance to help out locally and all they did was run the “he said she said “ experience, I will not and do not recommend this place to anyone , one of the worst experiences I have ever had at any facility . Good riddance !!!!
3. The Folk Shop
Address: 2525 N Campbell Ave, Tucson, AZ 85719 , Saddle Brooke , Arizona , United States
I stopped by The Folk Shop today looking to purchase a lute for my partner for Christmas. They didn’t have any in stock, but I came across a BEAUTIFUL tenor banjo that I decided on instead. The man who helped me (I wish I got his name!) Was super helpful. Gave me the full history of the instrument, tuned it, played it for me, and wrote down some alternate tunings. He was super knowledgeable and had great insight. Thank you Folk Shop!!
Nice folks indeed.
Very full and good deals
This place needs a few more customers that are interested in older instruments. Nice people. Bought a older repaired guitar and gig bag. Perfect for someone who just wants to see if they like playing a guitar.
Neat shop, friendly staff. Went in to see if they could help with my Djembe drum repair, but they don’t currently have anyone who can replace and restring the skin for the drumhead ☹️
Such a cute little shop and my hubby loves his guitar
I am absolutely incredulous as to how condescendingly I was treated over the phone by this place. I arrived with my Taylor 312-CE looking to trade up and quite likely spend substantial chunk of money. I noticed the posting on the door that read (I may be paraphrasing) “masks required even for those vaccinated.” I have been twice jabbed with Pfizer, but no problem. I get it. I understand it. People may not be fully honest about their status and might contaminate others. I have zero issue complying with the policy The posting also read “do not knock; call to be granted entry” (again, I may be paraphrasing, but this was the gist). I keep a KN-95 with me in the car but couldn’t find it. Maybe it fell behind the seat or something. I ring their number. A woman answers. Convo goes like this: “Hi, I noticed you require masks even for the vaxxed, which I am fully, but I can’t seem to find mine here in my car….I’m here outside….do you happen to have any masks there inside the store that you could pass out to me”? (like logical, sensible merchants across town, the state, the country have in abundance in case you forgot or can’t find yours—sterile ones for the taking in boxes) “If not, I don’t live too far. I can run home, grab one and come back”. The woman on the phone raises her voice and says “NO YOU NEED TO WEAR A MASK” and abruptly hangs up!! Um, I think I got that part and more than amply communicated it back. Wow. And delivered with a tone of voice akin to Mrs. Gulch from Wizard of Oz. I was perfectly polite, acknowledged the policy and was willing to go out of my way to comply. This is not only ridiculously bad policy, but there was not even basic intelligible, lucid communication on her part. Not the conduct of a sound minded individual.
Now, for some background. I have never made any major purchases at Folk Shop. However, I have patronized them over years–even before I moved to Tucson. The first time, I was recording an album visiting from Austin in 2014 and needed a dobro capo. The engineer called around to Guitar Center and few other places. They didn’t even know what a dobro was, much less a dobro capo. Folk Shop to the rescue with a Paul Beard capo, just like the one I had forgotten and left back in TX! I’ve been there since for strings, straps, stainless steel slides etc. Never ever the slightest of problems. What happened today is totally inexcusable. I myself have been fastidious and a stickler about masking and distancing throughout the pandemic, but this kind of post-mandate fanaticism, illogic and outright meanness is beyond the pale. They certainly don’t want my money or any of my future business. To hell with this place. l’ll buy a guitar from Musician’s Friend before stepping foot in there, even though I prefer to shop locally.
Very rude disrespectful because I was asking for a part and I didn’t have a mask and I wasn’t trying to go in the place without permission and they were just very rude very very rude and I didn’t understand I was thrown off by it. Yelling at me for no reason all I wanted was a part I didn’t even try to go into shop told her I’d wait outside because I didn’t have a mask she slams door in my face. So I go get a mask and they won’t even deal with me I was the up most respectful and didn’t deserve that. Very very rude!!! I’ll never do business with them again.
Well, over the years I’ve bought, sold, and traded with Paul and really wouldn’t do so again. The last guitar I purchased there had broken tuner barrels and more important, his pricing and moods vary wildly. Certainly lots to look at, but no great shakes in terms of quality or pricing.
4. Saddlebrooke
Address: Arizona 85739 , Saddle Brooke , Arizona , United States
5. Instrumental Music Center Speedway
Address: 7063 E Speedway Blvd, Tucson, AZ 85710 , Saddle Brooke , Arizona , United States
The other day, I spent the beginning of my day at guitar center, where I wasn’t helped at all. I then decided to come to this store. I was looking at their guitars for maybe 2 minutes when someone came over and began asking me all these simple questions that made it really easy to help find the guitar that was perfect for me. He even had the guitar guy, shout out to Wally, come over and help me out as well. We talked about my budget, and instead of trying to up-sell me, he even steered me towards things that were cheaper than what I was looking for and put my entire purchase within my budget. This place is super honest, super helpful, and awesome. I will definitely be coming back here more often!
I went in wanting a guitar to get started learning on, and I left with a guitar that actually suited me as well as a few accessories for it too. Love this place.
Some day im going to buy some congas and bongos.
Fast friendly service
Great store. Friendly service.
Place is ok but prices are high
This bad review concerns Maria Ferraz, piano teacher. Our initial meeting seemed positive and I felt comfortable with her with my three year old son. To make sure he was ready to be taught piano, according to her, we set another appointment the following Saturday. This time she wasn’t as nice and patient. I was outside the room while she stayed in the room with my son. To begin, my son is three. He is a very curious boy. This particular day he wasn’t wanting to sit and learn. As I peeled through the window, I saw Maria force his little hand to play the piano. My son resisted and just sat there staring up. She then yells at him, “What are you looking at? What are you looking at?” She turned to see if I was standing there and she just nodded her head. I opened the door and grabbed my son.
I also want to point out that she has a lot of pictures, posters, just stuff in her tiny room enough to distract anyone much more a three year old. Also, if she doesn’t have the patience it takes to teach a three year old, then you shouldn’t advertise that you do. And lastly, you have no right to yell at my son or any child who doesn’t have the ability to fully comprehend what is happening, what you are asking, or able to express his emotions with proper vocabulary to answer your ridiculous questions!
Beware of this woman and always keep an eye on your child when you are not in the room.
When I called to ask how much it would cost to replace violin strings, they said it was free and that I would only be charged for the new strings themselves. But when I brought the violins in, they charged me $25 per violin. Then, after a few days of practice on the newly stringed violins, one (of the two) violins irreparably broke at the base where the strings would attach, likely because they had negligently applied too much force in replacing the strings. In all, I paid them almost $100 to ruin one of my violins, which cost me $400 to replace. They are liars and at least when it comes to violins, they are also incompetent.
6. SaddleBrooke Homeowners Association #2
Address: 38759 S Mountain View Blvd, Saddlebrooke, AZ 85739 , Saddle Brooke , Arizona , United States
No longer developer controlled. Home owner controlled. Good food, particularly breakfast and lunch. Three pools to choose from. Three golf courses. Stunning views. Tennis. Pickleball. Dozens of clubs. Very safe location 25 miles north of downtown Tucson. Gated from 10 pm to 5 pm with only one way in/out during that time. Great for retirement and has everything you need to enjoy life. People pay good money to vacation in Tucson. Why not live here?
Top Notch
Great community in stunning location!
The lady’s there in the stain glass class are awesome one is name Esther and I can’t remember the other lady they treat my client amazing thank u lady’s loves going to your class
Would love to know how your HOA received $1M+ of PPP funds. Please share.