Turned in a bunch of old gear for a bunch of gear that I really needed. I like this place a lot. The staff was always very friendly, and knowledgeable. if you’re looking for a place to sell that old gear you have, collecting dust on your shelf, this is the place to go!
like Disney for musicians
Excellent music store for used gear. Awesome prices, and custom service. Highly recommended
Genial
Awesome!! Geeat music shop. Good service by employers
Okay selection. Good layout.
No encontre lo que necesitaba
Poor customer service. Salesman was disrespectful. Had to walk out on a purchase. Very disappointed.
I’m sure this will be looked at as the “just a bad experience review” but I’ll just lay it out and let you decide.
Monday – Brought my bass in to be setup. Waited about 2 and a half hours to be told that they don’t do setups in house. I was also told it would take at least a day.
Tuesday – called in in the afternoon and it still wasn’t picked up.
Wednesday – had a gig Wednesday night. Called at 1. Asked if my bass was picked up. I was told it wasn’t yet. I responded sayibng that I needed my bass for gig. Do not send it off. I show up at the store at 7pm that night to pick up my bass. The store clerks tell me that my bass was already picked… At 12 and whoever was wrong. The clerk tried to call the guy who does their setups and it went straight to voicemail. He told me that he could rush the setup and could have it back early Thursday. I decided to just to borrow my guitarist’s bass and pick up my bass Thursday.
Thursday – I show up to the shop at 7pm. My bass is behind the front desk waiting for me. I tell the clerk that I’m here to pick the bass up. He hands me the bass and tells me that i denied service so nothing was done with it. I left the shop with my bass in hand and never stepping foot in that shop again. I’m also sending my students elsewhere.
Update: my bass is chipped…
3. Portman’s Music Superstore
Address: 5615 Altama Ave #2208, Brunswick, GA 31525 , Sobrado , Georgia , United States
My daughter’s cello string broke the day before a concert. They were kind enough to change the string out for us and tune it before letting us go.
It’s tight!!
It’s a really good store great stuff like piano and other stuff and teaching lesson it great I give it 5 star ⭐️⭐️⭐️⭐️⭐️
When I was in school and school band this was my go to store for anything I needed. From my trumpet to my drumsticks it all came from here
Muy bien
Went today & bought a harmonica. The young lady said here ya go,
I said we need to test it before I leave , I swear she looked at me like I was a problem. .
Then on top of all that I discover I have been removed from their so called loyalty list.
Way to go Portman’s , you make it hard for me to be loyal to a local owned business.
P.S. – went to buy 2 harmonica’s today but they had every key but the key I needed .
Lazy
How long do I have to stand there before you ask if I need help with anything? I’ll take my money somewhere else ✌
4. Jerry Lee’s Music Store
Address: 101 West St Patrick St, St Marys, GA 31558 , Sobrado , Georgia , United States
Awesome little music store with knowledgeable helpful staff!
It was mine and my husband’s 5th Anniversary! My husband had been to Jerry Lee’s many times and had wonderful conversation with Mr. Jerry. On our anniversary, I called Mr. Jerry and explained that I was a work all day, but I wanted to do something special for my husband. Mr. Jerry was very knowledgeable and kind. He put together the guitar my husband wanted with all of the add ons that my husband would need. The best part is that he delivered it due to my situation with work. My husband was so blown away! Best Anniversary So Far!!!! All because of the knowledge and kindness of Mr. Jerry! Thank you so much!
Nice people. They also offer classes at reasonable prices for any aspiring musicians.
I just dropped off my daughters trumpet for a stuck valve. I was promptly greeted with a friendly smile. When I get the horn back I will up date my review.
It’s pretty cool. Like the people there.
If you are into electric guitars, the selection is very limited, and even the ones in stock had problems.
5. Jackson’s Music Store Inc
Address: 1651 Horizon Pkwy #500, Buford, GA 30518 , Sobrado , Georgia , United States
EXCELLENT ! PRICED RIGHT , TOP NOTCH AND KNOWLEDGEABLE STAFF.
A class act!
I recently brought in a valuable old trumpet for repairs, and the workmanship was impeccable. I’m a semi-pro player, so details matter, and Jackson’s delivered. Further, the personal attentiveness and old-fashioned “family-run business” feeling — so difficult to find nowadays — is what sets Jackson’s apart from all the rest.
Great shop for band instruments as well as player instruments.
Good selection of accessories
Always pleasant – always professional and it’s been that way since I moved into the area!
I’ve read some of the complaints here and I’ve not had those experiences and I shop there a couple times a year. I also understand how smaller music stores value the integrity of their new products by trying to limit maring the guitar finish with picks. You wanna do that you’re right- go to Guitar Center.
First rate staff and ownership and first rate lessons with an experienced staff!
I’ll keep going back!
Very friendly staff. They make you understand about the different instruments if you have no knowledge about it.
No inventory.
Overpriced
I just went in to get son a guitar and then guy in dreads is supposedly the manager and it was an issue for him to even help us. I asked to see his manager and he lied and said he wasnt in. And then he told me to leave. Do not go to this store. Go somewhere where they want your business.
6. Ponce De Leon Music Center
Address: 1060 Dahlonega Hwy, Cumming, GA 30040 , Sobrado , Georgia , United States
Excellent people and customer service. I bought a ukulele for my 10-year old from Amazon and I was not able to tune it myself because the instructions that came with it were poor. I called the folks at this music store, and they said they could tune it for me free of charge. It only took 5 minutes. They gave me a lot of information about the ukulele (quality and whatnot), when it should be tuned, and also showed me their ukuleles. I was also able to get a recommendation for someone who gives ukulele lessons. I will absolutely go to them again when I need another tuning and new strings! I highly recommend them! (If they sold baby grand pianos, I would purchase one from them!)
Friendly staff with a great selection of musical instruments. Different than other musical stores I’ve been to and had a welcoming family feel to it.
Great service here! I walked in on Friday to get new strings and told them I needed it before Sunday. Less than two hours later they called and said it was ready.
The staff isn’t the nicest but they do help. I rented my oboe from here and so far it plays well!
They did a good job repairing my son’s guitar and were very nice. However, since that last visit, i have called twice looking for audio equipment and have been told twice that the equipment I need doesn’t and cannot exist. The problem is that while I am on the phone, the equipment is in my hand or in front of me and does in fact exist. Its just worn out and I need a new piece. I am trying to save myself a thirty minute drive to a different music store who always have my parts. Please, please just spare me the lecture and just say sorry, we don’t have that in stock.
The store is a complete music store with good inventory.
Had to make a quick stop to grab a few things. I know it was closing time. I was trying to make it quick. When they started harassing my husband reminding him when they close he left and we took our business somewhere else. Customers want to feel welcomed, not reminded how unfortunate you are to have to lock the door right at 5:00.
The customer service is awful I definitely won’t be back there every again
7. Southern Music Company
Address: 1102 16th Ave E, Cordele, GA 31015 , Sobrado , Georgia , United States
Great place with great prices and knowledgeable people. Would highly recommend to anyone.
Great folks and they are straight up about things.
Cool
This is a nice locally owned music store. Very good selection of guitars and other musical instruments. The staff is super friendly and knowledgeable. Stop by and support a small business!
8. Firehouse Guitars & Music
Address: 612 Medlock Rd, Decatur, GA 30033 , Sobrado , Georgia , United States
Bought my Yamaha acoustic there last week, the guy working was friendly and helpful and the guitar plays great. Prices were in line with everywhere else seems like. I’ve been in guitar center and half the guitars on the wall are set up so badly they’re unplayable. Happy to support a local business over them. Will probably be back to buy an electric soon.
Super helpful folks! I got help restringing my guitar and they made it look brand new in the process. They answered my every question and made me (and my many questions) feel welcome. I’ll be back!
One of the best places to get anything for your guitars or your music needs they also offer guitar lessons
This is a pretty good little store. I bought my guitar and amp here
Rip off.go elsewhere. I use to really like bringing my daughter here but they must be under new management. Prices have gotten ridiculous!!!
9. Town Center Music
Address: 4072 Suwanee Dam Rd NW, Suwanee, GA 30024 , Sobrado , Georgia , United States
Went in with an Ibanez Jem Jr. Hoping to get a sustainiac put in and Dustin was able to do it very quickly! Everything was perfect and the staff was very knowledgeable and kind. Highly recommend!
Amazing place, very helpful and knowledgeable staff. Loved it.
Town Center Music is an amazing music shop!! I would rate this place 6/5 if I could! Their guitar prices are reasonable, and they are very nice! The people working there are very knowledgeable about what they teach. The shop has a variety of different instruments! Highly recommended.
Good
Much better store I not been here in a while the past manager was not a music guy or a manger known as a air head I will be back
Taught my kids to play guitar
Took down my review. Owner ultimately seemed to care about his customers. Too bad everything is so politically incorrect. Anyone still remember Archie Bunker?
But to clarify what idiot would try to exchange something opened, like a reed.
Amazon prime still winnnning.
Store is dirty poor selection not real big
Not where u want to shop you find poorly trained staff and not music people I shopped here off and on for years . just not good pepole
10. String Theory Music
Address: 204 W 4th St, Adel, GA 31620 , Sobrado , Georgia , United States
Awesome store! I went in looking for something that I didn’t know the name of and I was helped right away and found something better than what I was looking for. Also, the owner/manager was very friendly and offered friendly suggestions and was informative on their services and musical lessons. I will definitely refer my friends to this place and I will be visiting again soon. Also, they have a punch card deal on buying strings or drum sticks!
Very knowledgeable staff. Will definitely do business again.
Knowledgeable and friendly staff.
Very friendly and helpful with your question and needs
11. Atlanta Musicians Exchange
Address: 2619 Lawrenceville Hwy, Decatur, GA 30033 , Sobrado , Georgia , United States
Great shop, knowledgeable folks, good prices. I always try to shop here rather than one of the giants to help support an awesome local business.
Great location awesome service and a super selection of rockin cool musical instruments highly recommend
Great place!
The repair shop sucks
The photo of the wall of guitars is pretty much their entire stock. I’ve seen low-end pawn shops that are less cluttered.
Horrible Customer service and NOT HELPFUL!! Instead of helping we with appropriate prices for my gear, I was ridiculed by the prices I thought might be appropriate. A ‘good luck with selling your stuff at those prices’ is all I got. I don’t appreciate the attitude and lack of consideration. All they could have said was ‘those prices are higher than market currently…have you thought of selling them for $$$$?’. Unfortunately the response I got causes me to NEVER want to shop at this place. Sellers BEWARE.
12. Portman’s Music Superstore
Address: 7650 Abercorn St, Savannah, GA 31406 , Sobrado , Georgia , United States
THE BEST IN TOWN!!! I’ve been going to Portman’s since ’96! They are very knowledgeable and willing to take the time to talk to you about what you need or are looking for. If they dont have it they’ll special order it for ya!! Support your LOCAL Music Store !!
This place has got it going on. I am a learning pianist and I decided to go in to pick up an electronic keyboard and some books. The staff was extremely helpful and they gave me a sizeable military discount. I know many people who go there exclusively for audio and sound production. Highly recommended
Nice store with great on floor inventory. All of the team were very friendly and accommodating when I stopped in.
The store is okay. Not large, pretty small selection. Customer service, as opposed to some of the reviews, was actually pretty good. I was in there for about 2 or 3 hours and was helped every step of the way. They do, however, start off talking to you like you’ve never picked up an instrument. Must be part of their training. Other than that, pretty good music store.
Show up at 7:00 p.m. right at closing and they won’t sell me an external sound card in an emergency. Dude is right at the door just too lazy to sell it to me. You won’t get any more of my business. Edit: management has reached out to me in a very friendly manner and apologized for this situation. Thank you.
It’s the vibe of any typical music store, however they were very well-stocked very helpful to my needs – if not overbearing at some times. They had a wide range of products (but not really). If you like music, this is a store.
They don’t do lessons for 3 almost 4 year olds.
Horrible customer service. Avoid them if you can at all cost for all services. Especially avoid renting an instrument from them.
The process for renting a trumpet for my son for school was ridiculous and long. They asked for so much information I felt like I was applying for a mortgage. I decided mid process not to use them and to use an online rental company instead which was cheaper and the trumpet was ready for pick up in Rincon within 2 days at Island Guitar. The office staff at Portmans are not personable. As a parent who has 2 children who play instruments this was by far the worst process. Renting student instruments should not be that difficult. Go online.
13. Jackson’s Music Store Inc
Address: 5485 Westmoreland Plaza, Douglasville, GA 30134 , Sobrado , Georgia , United States
Excellent, knowledgeable service. Listened to my wants and needs! Highly recommended!
The salesman i had there knew HIS STUFF…. KNOWLEDGE!
Well stocked store, lots of good bargains, & a courteous staff.
Great bunch of talented musicians
Avoid like the plague. Absolutely rubbish. I will never set foot in this garbage store again. Rented an audio system that was buzzing. And changed me extra for an extension cable that there was no proof that it existed.
I really wanna like this place, but there is a guy that’s been here for years, and everytime I’ve gone in he has been crabby about something. Maybe it’s just a coincidence, but he’s not to cool to the customers anytime I’ve been around.
Hands-down the worst music store ever!
14. Donley’s Music
Address: 5080 Hickory Flat Hwy, Canton, GA 30115 , Sobrado , Georgia , United States
Day in and day out integrity and value is how the team rolls at Donleys. I’ve seen Dave Donley take on situations to help the less fortunate time and time again to insure that music gets to the people. He goes beyond expectations as Business owner who always stands ready to serve the music community. .
Best music store in Georgia!
Great local shop.
Very friendly staff and they will buy your instruments at a fair price.
Very friendly.
Donley’s , always, customer service above par but their repair tech did not mirror Donley’s reputation AT ALL. MY 9YR old niece offered to try a repair. I will probably get the same visual “quality” result BUT WOULD SAVE $100.
Bought a guitar from them. Took it home only to notice that a string’s intonantion was off and the neck was too straight. Took it back for them to fix it only to find that they didn’t fix it at all. Took it back a second time and asked them to fix the intonation only for them to, once again, not intonate it but merely tried to tune it. Ended up having to intonate it myself.
What does it say about a guitar store that can’t even intonate a guitar properly given two opportunities?
Horrible, shady business practices! I got home with a mandolin I bought and noticed a pickguard had been attached and removed, leaving small holes in the neck and body of the instrument. I was told over the phone there was hardly a scratch and the instrument was in near mint condition. They flat-out lied. This depreciates the value of the mandolin almost completely. They knew this was the case, and just plain deceived me. Sure, I should have inspected it before I left, but I don’t expect people dealing with musical instruments to be shady the way they are. I’m extremely disappointed and appalled that people in the music industry act like this when so many good people are involved with music. why can people not just treat others how they want to be treated?
Very nice people at first, but I feel that I was treated well when I went to consign my items. I wasn’t called when they were sold, I wasn’t consulted when they lowered the price of my items, and when to collect my money, I saw on the receipt to pay me more than I was given. Dave is a very nice guy, I’m sure all the teachers are great, but I wouldn’t try to consign anything through them again.
15. Guitar Center
Address: 970 North Point Dr Suite A120, Alpharetta, GA 30022 , Sobrado , Georgia , United States
Went in to sell some old equipment, everyone was nice and welcoming.
Honestly …what’s not to love about this place
They have a great staff.
Great selection of guitars
The take care of me.
But i spend a lot also.
Awesome
I’m in the market for an HD28, but they are mask nazis (in opposition to local regulations, which DO NOT require masks), so now I have to find somewhere else. I’m not going to order something like that online, sight unseen. Oh well.
Poor and disappointing customer service. Curbside pickup is promoted but no-one delivers the purchase outside to the car. I had to go inside. It took long to find my order and even longer to get the receipt. In the meantime the salesperson touched everything from the items I purchased to the ID I had to show. The salesperson acted unfriendly and as it was my fault that it took so long and how I even could dare to request his time to obtain my already paid for purchase. I would not recommend shopping here. There is a Guitar center in Atlanta and one in Lawrenceville, these have a friendly and much better customer service.
Just walked out of this store. Went in to possibly buy an overdrive pedal. Was in there for almost an hour and not a single sales person approached me to see if I needed help with anything. They would avoid eye contact. The store was not busy at all!
16. Megatone Music
Address: 44b Town Sq, Blairsville, GA 30512 , Sobrado , Georgia , United States
Great deal on a new Les Paul. Very friendly service.
Knowledgeable and friendly staff. The place was nice and clean, and had a decent selection of instruments. A variety of electric and acoustic guitars, 12 string, banjo, dobro, mini, good amplifier selection. New and used equipment, parts, accessories. I went in to make some time while my wife was getting coffee around the corner and walked out with an amplifier. Would come again if I am in the area.
Gret place and awesome people!
Scammers. Associate Darryl is a nasty individual and scams his customers. Stay away from this business.
Ordered a brand new guitar for a present and it arrived with a scuff. Not sure if it was packed like this or it happened during transit. I sent a freindly message to Megatone Music about it and the initial response I got was that it was a mislabled used guitar, not a brand new one as advertized. Then he said that i scratched it and its not a big deal, my friend will be happy with a present. Not a pleasant expereince. Seller’s responses seem manipulative.
Out if business
17. Ken Stanton Music
Address: 6010 North Point Pkwy, Alpharetta, GA 30022 , Sobrado , Georgia , United States
I came here 2 days ago, not knowing anything about guitars or where i should start. I came in just hoping i can find a affordable guitar so i could start learning. Ansley helped me so much with my decision making. she spent her whole time with me, educating me on certain guitars with their background, the material used for them. I really felt confident in my decision making thanks to her help. i would definitely recommend going to her if you’re new and don’t know where to start like me.
I highly recommend this store, their customer service is awesome. I got an error online order, but Mike helped me solve the problem instantly. Plus, I got my breath builder exerciser in just 2 days.
I had a very nice experience. The staff will let you play any guitar you want, and they are very knowledgable about guitars. I feel comfortable in Ken Stanton and that is a credit to their welcoming environment. The staff is approachable and easy going, which I like.
They have fair prices too! Happy with my new Taylor guitar!
Friendly, very helpful
I am visiting from Las Vegas and found Cheney Brannon, in the drum department to be friendly, knowledgeable, and willing to spend a few minutes with me. Cheney will be getting a call from me next year when I will be ready to buy my new Tama Star or Starclassic kit……
We had a bad experience at that place. We tried to rent my son an instrument, but the workers kept giving illogical excuses for us not to rent.
I have invested over 5 hours trying to return a rental. They good not find on their system. Sent me on a goose chase calling one number after another. Finally when nothing was resolved, manager did a ton of research to find it. I decided not buy it out and came to store just now to return it and once again they can’t find it in their system. I guess its on the customer to keep on the information. Now we are starting all over again. Perhaps I will just keep they instrument as they don’t seem to know/prove I have it!
I bought a flute here then a month later it breaks while doing an E flat I am upset because I went again got it repaired then 3 days later it breaks
18. Music Trader
Address: 3964 Lawrenceville Hwy, Tucker, GA 30084 , Sobrado , Georgia , United States
My favorite place to buy previously owned music equipment.
Great Atmosphere and Prices.
Great prices excellent customer service. Whether you are beginner amateur or professional musician this store has a wide variety of instruments and equipment and they have vast knowledge on all of their products.
It is a good shop. Paul is a good guy. They’re are often hidden gems.
Came to sell some music equipment and instead of being given a counter offer. This clearly unprofessional and disinterested man behind the counter clapped and asked me to leave. I wouldn’t recommend this place unless you want your time wasted and your intelligence insulted. Just go to guitar center.
Edit. In an attempt to misrepresent me the owner has left a dishonest reply to this review. I was not offered proper customer service and I nor anyone that I work with will patronage your business. Best of luck to you as-well and I hope that you will take heed of the customer service practices of other more successful business in the area going forward.
I love music so why not got to the nearest music store around me! Well this my second time coming here only for a let down of course don’t try to sell to this guy just by coming in and him looking at it I received several smart comments from him. If u didn’t want it or it didn’t look like the best condition to you politely say SIR IM Sorry but I can not accept it but no he just played on the keyboard and said geez this is terrible condition told me the years like he was with me when I bought so with that being said I WILL NOT COME HERE ANYMORE! You have lost business from most of the Tucker area since middle to the high school music students and I understand why
Prices to high for old equipment
19. Smooth Stone Guitars
Address: 1861 Honeysuckle Ln, Temple, GA 30179 , Sobrado , Georgia , United States
Best guitars in the world made right here in Georgia. Dale is the most down to earth guy I have ever met and will work with you to make sure your guitar needs are met with a smile. Look them up on Facebook!
Very knowledgeable and pleasant to deal with.
Dale is a master builder and luthier . He can fix anything or build you a one if a kind professional guitar.
20. Atlanta Violins
Address: 387 S Atlanta St, Roswell, GA 30075 , Sobrado , Georgia , United States
Thank you for fixing my son’s sound post while I waited!
I cannot say enough about how wonderful the people are here! This was the first time I’ve shopped for an instrument that was my own and I was very overwhelmed at the thought, since this is a major investment. But the people here really helped put my mind at ease. There was absolutely no pressure whatsoever, and they took the time to help me find the violin that suited me. This was a three hour process and they stayed with me the whole time. I learned more in those three hours than I have in two years of playing. I just want to say thank you so much to Mr. Andrew and Ms. Martha for helping me choose the sound I love! These guys are PROFESSIONAL! And not once did I feel looked down on because of my inexperience in playing. If they aren’t already teachers, then they very well should be because they have that encouraging spirit about them. I don’t have as far of a drive to Roswell as other people that have left reviews, but it’s definitely worth the 45 minute trip for the wonderful care they have. Atlanta Violins will now be my go-to for anything violin related. HIGHLY HIGHLY RECOMMEND!
Matt, I can’t begin to thank you enough for repairing and adjusting my violin. After taking it to a few different places I’m finally and extremely satisfied. You are a amazing and so gifted at repairing and adjusting violins. Your passion speaks for itself. I also have to give credit to the entire staff. Megan you guys are so wonderful. My visit was over the top. The prices are very reasonable. Thank you all so much! Perry
Very nice and knowledgeable folks. Highly Recommend this shop.
Good, knowledgeable people. I can’t tell if it’s them or if it’s just the market price of orchestra instruments, but EXPENSIVE.
Good to have a luthier in the neighborhood
We went to this business to rent a violin as recommended by my daughter’s violin teacher. My family member can’t wear a mask due to a medical condition. This business refused service to us because my family member is unable to wear the mask. THIS IS MEDICAL DISCRIMINATION!!!!!
I don’t leave reviews for many places unless I have a really good or really bad experience. The rudest people I have ever encountered. Edit: I do not know what you are referring to. I hope no one else shares our unfortunate experience with these people.
