I had an amazing experience with Patricia and the boss of this store , it was very nice experience and very clean, very nice and they go and beyond to helping you they make you feel like home thank you for this awesome experience.
Awesome service
Accomodating, good customer service -HIGHLY recommended!
Absolutely great pawn shop !
My experience here has been Great! Joslin always greets me/customers with a smile & the service is professional, friendly, & pleasant! I recommend Godfellas Pawn Shop to everyone who wants Quality service & friendly customer sevice! Everybody here is Awsome!
Great customer service and very friendly staff!
I would not recommend going here only if u have tools, musical instruments or designer purses
Wanted to sale my 3.79 ct 3 stone emerald diamond ring..but the guy who assisted me did not know the carats or the value..im pretty sure he knew what he was looking at..he offered me $10 Gs…i just walked away and left
nice jewish armenians who work there but they do not take many things. beware before you waste gas and take the trip there.
3. The Fret House Inc
Address: 309 N Citrus Ave, Covina, CA 91723 , West Covina , California , United States
Great people great products great service love this place
I’m not a guitarist, but am a neighborhood music fan. I popped my head in, to ask when Open Mic Nights might start up again. Post-Covid, they first need to be relicensed for concerts, and the guess was “maybe in the Fall.” I look forward to being able to attend these again.
Went in to get my Larrivee set up due to a slight buzz. Kevin took the time to adjust the truss rod and that was all it needed. I decided to pick up an extra set of strings while I was there and added a $10 tip. Thanks for taking the time to repair my guitar on the spot, Kevin!!!
Im lefty handed
very bad services! not honest
Misposted hours of operation – it’s very disappointing
Dropped off guitar on 11/3 – estimated day of completion 11/6. So it’s been roughly three weeks since I dropped off my acoustic guitar for what they said would be a simple 1″ crack repair, that the majority of the repair would be from the inside and that the top would not need any work.
“We’re working on your guitar in between other guitar repairs, but we’re not going to charge you”. WTF man! What kind of business are they running?
Went to pick up my guitar last week. Sure enough, they jacked up my guitar in the process of trying to repair it. This sucks!! Why couldnt they have been honest from the beginning. They have offered to replace it with a same model and I accepted the offer.
Early December – waiting on guitar. The manager claims it wil take up to 8 weeks for Godin/S&P to ship one from Canada. 8 weeks?
January – I have yet to receive a call with an update on the ETA of my replacement.
February – Still no call back from the manager. This is complete BS. DO NOT TRUST!
A friend recommended me to this and I thoroughly enjoyed it. I was able to brush up on my skills in great company.
Carter is a terrific teacher. I knew nothing and he has already taught me the basics.
I had a great experience getting lessons from Carter. He went at my pace and I learned quickly. Definitely recommending his services to my friends and family.
5. Best Buy
Address: 1800 Plaza Dr, West Covina, CA 91790 , West Covina , California , United States
Great customer service from Manager Kiera. Bought the last PS5, my daughter was super excited
Although I had to look for assistance. I saw several clerks just standing around and talking to each other.
They lack of products all the time but it’s okay
Very knowledgeable associates. All the latest and greatest. Its connected to the mall in West Covina so whenever i want to do some serious shopping this Best Buy is very convenient.
Is been awhile since I’ve stepped foot in a Best Buy. But I have to say, I miss it. Is great saving a few bucks from other retailers not I’m glad that Best Buy is stepping in they’re online game.
Crowded!!
STAY AWAY FROM THE GUYS THAT SELL CELLPHONES!! THEY’LL SAY ANYTHING TO MAKE A SALE!!They talked me into switching from TMobile to Verizon and I got screwed big time!! I hate Verizon and I ended up paying not only my Verizon bill but my old TMobile bill too cuz the sales guys failed to tell me that my old TMobile phones had to be in perfect condition in order for Verizon to pay them off and they weren’t so I was stuck with a $1800 bill that took me months to pay off! And they also said my bill would be $40 per line and Verizon said they have no $40 lines, only $45 so my bill went up $15 ….ugh what a nightmare! And Verizon has the worst service ever!!
Girl working tonight at geek squad wasn’t friendly at all. Bit of an attitude also.
Amazing Customer Service.
Go here for all your instruments needs
This place has great service
Everyone was very nice and helpful
Overal good
They kind of didn’t know what I meant when i wanted a MIDI cable to connect to my laptop but other than that they have good service
Great place with a lot for a small shop.
Stupid store they ask for to much just to rent a instrument I had to go twice after work and still walked out with no violin. Don’t waist your time in this store singing papers for nothing. I went to another music store by gale and Fullerton and walked out happy with my instrument in less than 10 min the store is called Sam ash 5 stars for Sam ash
8. Band World Music Inc
Address: 148 S 8th Ave I, La Puente, CA 91746 , West Covina , California , United States
They have rare bands shirts! The staff is very courteous and attentive to customers. It beats the drive to Hollywood for shopping. It’s small but you’ll bec amazed at what you will find. Awesome selection of T shirts and back patches.
Great variety, used and new vinyl made our experience great to choose from.
Fun record shop with a lot of merchandise.
Nice store. Kinda a limited selection. Almost entirely 60s 70s R&R.
Fugazi
Went for record store day and they barely ordered enough records to satisfy the line they had before opening. I went in asking for the 4 different records which they told me they only ordered 40 or 10 copies of on the busiest day of the year! Then I went to the used vinyl section, for a record store was very lackluster. This is basically a tshirt store considering how big their shirt collection was compared to their vinyl collection.
Not much variety
12. Sam Ash Music Stores
Address: 18031 Gale Ave, City of Industry, CA 91748 , West Covina , California , United States
This place is the best. The staff here are so incredibly friendly and knowledgeable. I choose this location over Guitar Center, or any other store, because going here and talking with the staff is such a fun, pleasant, and informative experience. I highly recommend this store. Specific shout out to Michael who stuck with me through every step of my home studio and pedal board setup and was such a blast to hang out with and nerd out over music stuff, and to Roger whose knowledge made me feel incredibly confident in my purchases. I wish I was made of money so I could go back here all the time, just for the benefit of being able to hang out with these people and learn lots of great things about music and equipment. Once again, I highly recommend this store.
I WOULD LIKE TO TAKE THE OPPORTUNITY TO THANK ( SLSP ) GABRIEL MARTINEZ FOR THE GREAT & COURTEOUS SERVICE, ON THE PURCHASE OF THE 40th ANNIVERSARY , E.S.P. E- 11, GUITAR @ SAM ASH!!
The day before my son’s wedding, I realized the wireless microphone (that I purchased on Amazon) didn’t work. Frantic, I called Sam Ash and spoke with Brittany who explained in detail the various mics they carried and how they worked. Within one hour, I had a high quality mic, paired with my laptop and the wedding was a live stream success! Can’t say enough about the outstanding customer service at this Sam Ash Music Store!
Didn’t have what I needed in store. Had to order on line. I feel if I buy something I need to take it there and then not buy and wait 3 to 5 days to receive my purchase. Had to look for someone for help in the department.
A great selection of music equipment here. Place is large and spacious but a bit dated and could probably use a face lift ton brighten it up. If you need a musical instrument or accessories, theyll most likely have it here – a lot of keyboards, wind, percussion, DJ stuff and a bunch more! They open later than other stores, 12pm daily, so plan accordingly.
This was an okay place to shop. Went in to pick up a new bass and amp. When we walked in one of the gentlemen approached us and said “I just want you to know , I’m going to take care of you and you are going to get the best price”. I bought a bass guitar, beat machine and an amp. I didn’t get the best deal ever because I paid full price. I don’t really care,but the initial greeting at the door was kind of misleading. Just be upfront from the gate and stop trying to make a sale by giving customers a false sense of security. If it wasn’t for that I would have given them 5 stars.
Came to Sam Ash to get a practice drum pad for my son.spent about 20 to 25 in the minutes in the drums deptament no one ever came,no one passed by or asked if i needed help. Walked to the front asked if some could help in the drums they said someone would be there no ever came.. Finally i left no “Service no Buy”. Need to do better at Customer Service
I the sales attendant if they carried Ernie Ball cobalt super slinky guitar strings no one new what I was talking about.
I don’t think you’re associates have any musical experience like the old days.
Sitting in the piano chair right now selling some stuff fat guy in the front looks at me like im a criminal and is taking way to long to give me my money. I was supposed to be out of here 20 minutes ago. This place is not what it used to be…
Best place to buy guns great customer service better than Turners less wait less lines no need to take a number
Best place in the Inland Empire or LA County to do a PPT. Quick and easy, in and out in Las than 30 minutes!
everyone working there are very helpful !
DO NOT TRUST THESE GUYS!
Watch out for these shady people who work here.
They absolutely straight up lied to me.
You go to buy something and they’ll tell you something is on layaway after you go to pay for it.
LIARS!!! GO TO ANY OTHER PAWN SHOP.
What a typical bunch of crooks.
Please read Mr. MANGANA
Never had any issues till today went for a loan and got insulted by the amount wow I was like really dude. Then the attitude after was wow man I was nice about until you said go look for yourself in fact I was doing that the whole time in there. I don’t care if one employee quit or got fired. Then another on vacation don’t take it out on the customer rule 1 if you would repeat business. Low balling for a loan. I always pick up my loans but I guess mangana was overwhelmed
Edited
1 loan out of 3 weren’t paid and it was a shotgun I’m pretty sure you got your money back. The other one which was paid was my ps4 and also my TV was pawn there too so 52 % doesn’t add up to 3 things for a loan. Since we are trying elude the subject of bad customer service I get banned for a honest opinion of this pawn shops. Since the owners feelings got hurt and since they had no way supposedly knowing it was that left this but I get banned. Hahaha come on is grade school or a business. The rest of the staff is cool as hell. Trust me I will continue to spend the word about this place and it’s butt hurt owner. Look for my yelp review to .
I would like to know how do you think %52 is the right numbers for 2 out of 3 loans where paid off. Lol I don’t know but those numbers don’t add up. Dude grow up and let your man parts drop because your acting like a child that gets mad being called names
Chaos in here , they take people that just walk in over you. Its like you have to fight to get their attention. And I was coming to pick up a piece that I had purchased already. Horrible customer service, will never return.
14. Ghost Empire Music
Address: 1323 W Covina Pkwy, West Covina, CA 91790 , West Covina , California , United States
I sold some scrap gold and they had the highest prices around. I was very satisfied
Buen servicio, muy amables
Nice people that works there, I’ve been a customer for 5 years
DO NOT TRY AND SELL JEWLERY. The old man WILL try and rip to you off. He wanted to give me 80$ off of items worth 10x as much thinking I’m stupid. DO YOUR RESEARCH BEFORE!!!
Everybody da give a good review they definitely work there they wanna give you less so they can come up with more money
This place is a rip off do not go their I had baught a chain their for $900 went to take it back and sell it to the same pawn shop and the actual value was only $115, do not go here they steal your money!
17. John Caterino Music
Address: 1532 E Garvey Ave S, West Covina, CA 91791 , West Covina , California , United States
Mr. Caterino is an awesome instructor! I have been going to lessons for about 6 years now and have progressed so much in jazz, rock, and blues. I highly recommend John Caterino because he personalizes the lessons to fit your level of instruction and your needs. I can play, read, and jam out on the guitar thanks to Mr. Caterino!
Mr. Caterino is an excellent instructor. He’s been instructing my 6 year old daughter with guitar since April 2014, and has done a wonderful job. My daugther is progressing and enjoying playing guitar.
18. KPOP JOY
Address: 184 Plaza Dr, West Covina, CA 91790 , West Covina , California , United States
Assessment: ★★★★★
5/5 based on 20 evaluations.
Business hours:
Reviews
My favorite kpop store!! They are always so kind and focus on great customer service.
i went here yesterday and they had a HUGE variety of albums!! also the employees are very nice and welcoming, i received a freebie and they gave my mom a face mask as well!! i def will be returning a lot more in the future.
Had lots of albums and stuff to choose from. My new favorite K-pop store
19. Angels Musical Instruments Inc
Address: 1739 S Grand Ave, Glendora, CA 91740 , West Covina , California , United States
Long time distributor for my retail store. Good quality products and service.
The owner is incredibly rude and has no sense of customer service. You are better dealing with other wholesale distributors in the area who have great customer service and better pricing.
20. Alpha Strings
Address: 151 S 9th Ave STE F, La Puente, CA 91746 , West Covina , California , United States
Second time I come here to buy my violin/other supplies and he does not disappoint! Very patient and knowledgeable about his instruments, don’t hesitate to shop here for all types of prices he has on his instruments.
Mario’s shop is our go to place for all our musical needs. Very professional and courteous. If there is a product he doesn’t have he will order it for you and it arrives very quick! We will continue to take our business to Alpha Strings!
Mario was super friendly and knowledgeable on all his products,defenilty a place to get all your violin needs. I purchased two violin bows while I was there but due to me having to travel he sent them out quickly!