Wethersfield: Overview of the top 20 music shops

Great deals and prices. Ships quick and securely. I recommend.

The staff at Silas Deane Pawn in Wethersfield are professional, courteous and welcoming. It is always a pleasure to do business with any member of their team.

Had a little problem with a laptop and they were very sweet and understanding. Amazing shop, very nice shop! Nothing more to say than it’s just the best pawn shop out there! Especially John hopefully I spelled it correctly but he was the biggest help of them all and he was just a great person he really cared about our happiness! Thank you so much guys!

Love this place their all great ppls, friendly kind, Elsy gotta love her she really genuine, from day one you guys ROCK

This pawnshop was awesome! My first time ever going to one and it was an amazing experience! There was a collage of different video games I didn’t know which one to buy for my nephew! Not only was there gaming selection top class, but so was their instrument section! All different kinds of guitars and sets that was appealing to the eye. Thanks Silas Deane Pawn! And big thanks to the bald dude (I think his name was Taki) who helped guide me to the bathroom. Such a friendly community and staff!

An excellent experience. Walked in and right away a gentleman was extremely friendly and courteous. I had brought in a few electronics, some of which were in very nice condition. He offered me an excellent price for the bin of things I brought in.

The woman behind the counter handing out the money was also very friendly and kind. She was referring to the woman in front of me very casually and respectfully, keeping friendly with everybody waiting in line, and extremely courteous when finally giving me my bill. The nicest thing was, when I called back a few days later, this same woman answered and was equally as friendly on the phone. I thought it would be a rarity for a pawn shop employee to be so polite on the phone answering a random question, especially when rudeness can come from the most “upscale” forms of business. I felt very welcome there and would be happy to come again, provided I bring quality goods that I know they can use and benefit from.

They were very rude my cell phone went off and employee tells me to turn it off it’s too loud plus they pay low prices for some of the items you bring .

BEWARE: My fiancé and I pawned a like-new $500 iPhone 5S at Silas Deane Pawn. We were given only $50 for it. We returned two days later to retrieve it. The screen is now SEPARATED from the body and *severely* chipped. An EMPLOYEE at the store clearly dropped it or damaged it in some other way because it was like-new when we dropped it off. Someone at the store ruined our phone. It looks like they were using it as a hockey puck.

The damage is not just cosmetic either: The thumbnails are flickering and my photos are now flip-flopping back and forth at random. I have no idea how long it’s going to remain even semi-usable. I got the phone out of the pawn to sell to a friend and now it’s basically an expensive paper weight because an employee had butter fingers. It’s shameful they didn’t just come clean about damaging it when we picked it up (it was wrapped up when we retrieved it and we foolishly didn’t open it up to inspect it because we trusted them).

I repeat: It was in like-new condition. We are very careful with our electronics and the phone had never been dropped or treated roughly before we took it to Silas Deane Pawn. When we returned and paid the 300% interest rate fee to get the phone back it was SEVERELY DAMAGED and I cannot re-sell it.

I strongly recommend that you go elsewhere to pawn your goods. Not only did the staff damage our device, they didn’t know what the heck it was when we initially dropped it off! Nobody in the store knew what they were talking about or understood the difference between an iPhone 5 and an iPhone 5S when we brought it in to pawn it.

Other than the horrible customer service and ruining our phone, the store is awful. It’s small, dank, and they have a terrible selection of goods. The only things they appear to sell much of are weed-eaters, overpriced used CDs, overpriced Cabbage Patch dolls, a hilarious collection of mint in box N’Sync barbie dolls, and other random (overpriced) items.

Take your business elsewhere if you need to pawn something- you won’t get much for your item here and if you choose to buy it back it might return to you damaged with no explanation. Take your business elsewhere if you’re looking for a good deal on anything. Their selection of goods is mediocre and overpriced (unless you want a Joey Fatone doll in the box…he’s $9.99).

Guy was rude and disrespectful. Couldn’t pay me to walk back in here.

I had some of my mom’s vintage clothes from the 50’s & 60’s that Melinda looked at and liked! I was so happy to pass on these treasured clothes so that someone else might enjoy them! Melinda was very helpful and I was extremely pleased and happy to deal with her.

It is my favorite antique store!!! I love coming here. My sister and I are addicted . We love unique jewelries and clothing. They have a variety of stuff… I bought two of the prettiest rings. And I must say I get compliments everytime I wear them. Today, my sister and I bought two coats. One vintage fur coat. Very Katherine Hepburn and a faux fur very classy. We had a fantastic time chatting with Melinda and Alana. The ladies were very sweet and kind. It’s a must visit store if ever you’re in the neighborhood. Beautiful area to visit!!! I’m looking forward to going again.

Place is so cute and has so many things! Will definitely go there again when I get the chance.

Great place,
Good prices n such pleasant service

Melinda helped us with an estate sale . She was knowledgeable, thorough, organized, honest and a pleasure to work with. You could not be in better hands!

Sweet, friendly staff.

where are are you
all at? B

Really great place to stop by and get an instrument. The prices seem a bit higher but the quality is surely within the quality you’d expect.
I bought a ukulele here and the quality and sound lived up to the price.

Gil is a super friendly guy! My son really enjoys guitar lessons with him!

I have been taking piano lessons with Gil Flores @ The Music Score studio for the past 2 years and have had an excellent experience. Gil brings a wealth of musical experience and teaches in a very understandable, nonthreatening manner with reasonable expectations and positive feedback. Relates well to all age groups.

My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.

Very knowledgeable and friendly.

Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.

I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!

I took my guitar to M&A because it had gotten a bit clunky and these guys have a luthier.

Kyle, the manager, was enormously helpful in diagnosing the problem and suggesting a repair. While we were talking I looked over the guitars there and ultimately, with Kyle’s help, bought one (a wonderful Breedlove ordered from M&A’s stock). He walked me through the various options – what I needed and, more importantly, what I didn’t.

Friendly AND knowledgeable service. Great pricing on the guitar. No high pressure. Quick solutions. Best music store around.

Can’t say enough about Kyle and the great service he and the team at Music & Arts in East Hartford provide. Great service, great people, just a pleasure to deal with. Thanks!

A great store. It is well stocked and organized. The staff is friendly and helpful. They both rent and sell instruments. They also do lessons and repairs. We have now bought two instrument and rented 4 from them and would definitly go back again. We tried the Glastonbury School recommended service and it was a mistake. These guys ae are local and awesome. My highest recommendation.

Good selection and price

Cool place, very expensive

I went to the store 7:45 pm because I need to rent an instrument. I’ve been waiting because the employee was helping another customer. Then, when it was my turn he said : I can’t help you because we close at 8 come back tomorrow. While I was waiting I saw another employee he just looking at us and he didn’t of help us.The worst customer service I ever experienced.

I recently went to the Music & Art store and asked about my child’s school instrument payment plan. We leased the instrument two years ago; but due to COVID-caused remote schooling and summer breaks, there was little use of the instrument despite monthly charges including insurance and fees.

The store manager told me that I can pay up from lease to own, but refused to give me the payment breakdown, saying everything “in their computer”. When I asked for my contract copy, he didn’t have it. I remember the contract sent from the school was very complicated with different group plans and unfamiliar billing terms, and the store ended up filling up the paperwork over the phone for us. The contract has carbon copies and the store told us they would send us our copy but never did. Now they were telling me that they didn’t have the original copy of the contract for me either.

I decided to pay up the rest to own the clarinet. Just be aware that the receipt won’t have details of what portion is for the instrument and what is for insurance and fees, and no information about the original price and the final total payment. I ended up paying more than $200 just in insurance and fees up to now. I also found out that I had overpaid >$500 for a beginner instrument that the store billed for an intermediate model, as I compared the market price for my exact model. Since I don’t have the pricing info. nor the contract, I cannot really do anything at this point.

I have since found other online complaints against Music & Art regarding the rent-to-own school instrument plan. The lack of transparency and their practice of overcharge and under-report seem to be common experience of their customers. I feel that there is an element of complacency on the school and parents ends since the service is “for our children”, but where is the accountability?

This store was not respectful of my time or my commitment, and I cannot recommend this business to others. As busy professional with children making the commitment to return to regular practice was a significant dedication of my time. After discussions with the staff at the store we found a time and an instructor who would work for me, and with my schedule. At my first lesson the instructor was surprised to see me (although my name was on his list) and I said “I didn’t know a new student was starting today.” and “I don’t really play Bass that much…”. After a lackluster lesson which I was willing to write off as a miscommunication, I returned a week later only to find that the instructor had scheduled over my time with a different student. The staff confirmed I was on the schedule for the day. I promptly asked for my money back, including the new student fee. The manager kindly returned it, but that was the ONLY redeeming thing about my experience. All in all, this wasted about 2 hours of my life.

Great people, and always helps no matter what.
Clean and best prices around.

Best deals in ct I come from miles away to see wild bill and the staff u guys r great

I had to write a review because I had the absolute best experience at Uptown Trading!!!! Wild Bill the Manager treated me like GOLD!!!! Thank you!!!

I literally just called trying to sale my laptop to this pawnshop and the customer service was extremely poor, lady didn’t introduced herself to me so that’s why I have to use the word lady, lady kept speaking over me, kept trying to explain things to me I already told her I understood, I told her to ask me whatever questions she needed to so I can answer those questions so she can give me an estimate price for my laptop, she wouldn’t let me speak and the lovely cherry on top to make the whole situation worst; she hung up on me so I will not be doing any type of business with them and when people ask me about this location, I will send them a different way because this location isn’t worth it. What an extremely poor experience for being my first time.

The owner paid to have his google rating fixed in order to inaccurately reflect the quality of business he conducts here. My personal experience is that if you are looking to sell or pawn anything then your best bet is to travel an extra quarter mile down the same road this store is located at and go to “Silas Dean Pawn”. For what you spend in gas you will make back tenfold by getting much better rates at that place instead. The owner here is the stereo type of what you would expect from someone who owns a pawn shop. He exploits everyone he can just to keep the lights on in his tiny little store. The selection of things to buy is equally as disappointing as the prices he offers. When you have a store like Silas Dean that has 7 diff. Locations, it becomes clear their sucess over his own isn’t dumb luck. Being someone who buys and sells items as a second source of income, this gentleman always without failure comes up short everytime. I am not affiliated with any store, but I am rather a consistent customer of them both. I would hope that this review will save numerous people both time and money in the future. Seriously be your own judge, both on the business and on the individual who owns it as well. He will come up shorter than he stands tall, which isn’t saying much.

Horrible is all I can say, drove 35 minutes to buy a tool set that was “put on reserve” and they ended up selling it to another guy in front of me once I got there.

What a wonderful large family dollar this says everything you need plus many many items one dollar just like dollar tree that is owned by this company the service was wonderful the staff was fun I give wonderful compliments to the manager she was perfect thank you for having me I wish I could buy more see you again soon. Michael of New York City

Neatly organized

Not too busy, friendly helpful staff, clean store. They rearranged the floor plan, seems like they might have more product now. I prefer this store despite it being out of my way, vs my local General Dollar, because the manager is really nice, and policy is more forgiving. I’m 54 and should be able to buy tobacco products without an ID. FD will let me, but GD won’t

Clean, understanding people who wprks there!

Everybody at family dollar should talk English and Spanish

Good conveniences gas station big & clean friendly costumer services low price in gas & milk

I am handy capped using a walker I went to he register and asked if they had a certain item i couldn’t find and the girl said it might be here or in 2 other places I ask if there was anyone who could because i was getting very tired walking around than she said if you didn’t see it we don’t have. Also she could clearly see I was using a walker asked if I needed a bag I said yes she loaded all my items in 1 huge bag that she would not be able to handle

Its messy, cashiers are slow and not friendly at all!

Very bad experience. Supervisor does not speak English .Never shop there again .

Sweet store, all your music needs!!!

Norm cut a nut slot for me and filled down some sharp fret ends the work came out great. He also did a full stainless steel refret for my brother that was also great

My experience at Norm Letendre’s guitar shop in Newington Ct. was nothing less than stellar!!! After bringing an old 2002 gibson es-135 arch top, which I have not been playing out that much with lately because a few notes on it were bottoming out, up to see if it needed new frets… brought it up to norms shop and he did a marvelous job bringing that old guitar back to life with a “fret dress”…I highly recommend this shop and norm’s attention to detail….He is my new “go to guy” for all my guitar repairs and mods from now on…sincerely, Jeff Wallace Manchester ct.

Norm did great work restoring the electronics of my 1950s Gibson ES 125 to working order, fixed up my sagging bridge, and left me a very happy customer. Price was very reasonable, especially considering the quality of work. I will bring my guitars to no other!

Nice guy. Extremely knowledgeable.
Unfortunately he couldn’t fix my problem.

No idea if he’s good or not since he ignored several emails and voicemails. I stopped by his shop and he was irritated that I didn’t have an appointment.

I went out of my way to go over there with two guitars for a set up. He sent me away because he “didn’t have enough room” to keep the guitars. There were 10 guitars stacked by the door in their cases. He told me I should have called and to try again in two weeks. Seriously?

The store workers were inappropriate. Would not recommend for any female musicians to go there unless you want to be made uncomfortable…

Excellent Quality of both service and instruments.

Very helpful.

Very friendly fast and efficient service! I love shopping local

Fast and friendly service

We rented a viola from Rayburn. The first viola wasn’t put together right (something to do with the bridge). after switching to another viola we realized the bow doesn’t quite fit with the viola.
we rented from the music store in the center and it was a great experience but pricier. though Rayburn isn’t cheap either
they will be replacing the viola once more, lets see how it goes this time…

In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.

trying to reach the store for the past 5 months. they are not responding to email or phone call. The phone service is also disconnected now.
we are left with no response and no refund.

Carin is the most amazing instructor. She loves sharing music with students of all ages. She truly loves her work. She takes time with her students, and always has a beautiful smile while she teaches. She spends extra time, because she loves her work. She is never in a hurry. I mean, never!!!! She makes sure every lesson is completely understood, before you leave. My daughter is ten and is very shy. I mean extremely shy! She walked into Carin’s studio and was ready to learn. She felt completely comfortable. This says a lot, because this kid probably wouldn’t speak to the Pope!

Wow they had a tree branch Intrument in no building no a bird and a squire was working where is it

Great place to visit and stock up on seeds

Love to spend the day selecting our seeds and enjoying lunch

Comstock Ferre is a fantastic place to hang out and eat with family and friends. They are very safe during Covid19 times. The food is excellent, with a great deal of comfortable places to relax and eat. In warmer weather there is ample seating outside. Additionally, the have a huge selection of seeds for those with a green thumb. I have had much better luck with their seeds than Burpee.

A lovely place that is brimming with vintage charm. I love the different nooks and crannies alongside with the indoor/outdoor sitting spaces. Location is central and lots of parking available in the street. The atmosphere is welcoming and definitely unique.
The only thing I did not enjoy is the drinks. Coffee is very bitter and the late options are diluted and not that great. As someone who enjoys sitting down and studying here with a quality cup of java, I am often deterred from coming here as often as I would like. Please consider improving your coffee options! Otherwise, charming place!

Great location for lunch on a long drive home. Sandwiches were fresh but way to greasy to feel healthy afterwards.

I’ll be honest I was so excited to try the bacon egg biscuit sandwich, since my best friend raved to me about it so much I had to stop in. I was quickly disappointed, the flavor was just not there for me the egg was so thick and the biscuit had no flavor, even the bacon was not giving me the flavor I was looking for! Maybe I came on an off day but it just was not my fav. My husband tried the sausage one and he wasn’t a fan either he even said his sausage was dry. We also tried their caramel lattes and it was okay we’ve had better. The staff was very nice and the place is so pretty and calm to just hang out!

I recently moved to the area and after finding out about this place a few months ago, I make sure to stop in at least 2-3 times a week. I usually spend $70-80 for breakfast, which usually consists of sandwiches, yogurt, fresh juices, cookies/muffins. The food is awesome. Always fresh, lots of attention to detail, and super tasty. Most of the staff are helpful and friendly….HOWEVER my last few experiences here have really soured me to the establishment. There is one younger girl who has trouble getting simple orders correct which is fine, I’ve worked customer service and I’m never one to make stink about things. I usually just keep a wrong order too unless I’m allergic to it. A chance to try something new! But on the day she got my cookie wrong and I really wanted the cookie I asked for and I went up to tell her she put the wrong cookie in the paper bag, she argued that I ASKED for the ginger molasses, which I never would. It’s not a cookie I eat. I asked her to take it back and give me the right cookie and after arguing that she definitely heard me ask for that cookie, she rolled her eyes, gave me this horrible attitude and glare and said “fine, I guess you can have a cookie for free”. Excuse me??? My bill was $80, I’m not trying to get a free cookie, just the original cookie I had asked for! Oof. Then I had a recent encounter with I believe the owner? I had ordered 3 juices, totaling about $24 (with my breakfast that day). The woman at the juice bar made the 3 juices, one of the cups was about 3 quarters filled and she had some juice leftover from making my last juice. I said “oh, maybe we can just top this one off”, she was NOT thrilled, ignored me, then when I said it again because I thought maybe she didn’t hear me, snapped back “yea it won’t fit” and turned away. I paid $8 for each 12oz of juice. One was not even close to full, but she was happy to dump out the extra from one of my other juices down the sink rather than top of the one that wasn’t full. For a place that is passionate about food which I love, that just seems gross. Everytime I think about going back or suggesting it as a meeting spot with friends, I just cant do it. Those interactions felt so cold and rude. It sucks, the food is amazing there and there are some really nice staff there but I never know who I’ll get.

I called this business to see if my partner, who is disabled, and his service dog were welcome, and the employee said, “I don’t know, we don’t usually allow in dogs,” which is all I needed to hear. It’s not about “letting an employee do their job” – you need to train your staff on the American’s with Disabilities Act. I shouldn’t have to “wait” to find out if my boyfriend is allowed inside your business (???) This is so disrespectful and ableist. You don’t know if a service animal is welcome in a store? This isn’t “something to be avoided,” this is discrimination. I shouldn’t even have to call ahead, but my partner faces discrimination each day due to his disability. You’re clearly more concerned with a bad review than actually respecting people. Do not respond to this unless you actually take accountability and apologize.

I’m not a huge fan of this place, mainly because the food or drinks that you get for the prices are just insane. My girlfriend loves your place however. Actually, she went there today, and bought a smoothie, complaining to me that she had to pay $6 for one, and they didn’t even fill the cup all the way. ON TOP OF THAT, the girl making the smoothie took the remainder that was made, and rather than top off the customer’s cup, poured it into a coffee cup herself and drank it. Right in front of my girlfriend, the customer. So not only are your prices absolutely nuts, but your customer service is pretty unimportant to you if your employees are able to eat and drink the customer’s food.